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GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Driving and Operating 195
.Allow greater following distance and
watch for slippery spots. Icy patches can
occur on otherwise clear roads in shaded
areas. The surface of a curve or an
overpass can remain icy when the
surrounding roads are clear. Avoid sudden
steering maneuvers and braking while
on ice.
.Turn off cruise control.
Blizzard Conditions
Stop the vehicle in a safe place and signal
for help. Stay with the vehicle unless there
is help nearby. If possible, use Roadside
Assistance. SeeRoadside Assistance Program
0 349. To get help and keep everyone in the
vehicle safe:
.Turn on the hazard warning flashers.
.Tie a red cloth to an outside mirror.
{Warning
Snow can trap engine exhaust under the
vehicle. This may cause exhaust gases to
get inside. Engine exhaust contains
carbon monoxide (CO), which cannot be
seen or smelled. It can cause
unconsciousness and even death.
(Continued)
Warning (Continued)
If the vehicle is stuck in snow:
.Clear snow from the base of the
vehicle, especially any blocking the
exhaust pipe.
.Open a window about 5 cm (2 in) on
the vehicle side that is away from the
wind, to bring in fresh air.
.Fully open the air outlets on or under
the instrument panel.
.Adjust the climate control system to
circulate the air inside the vehicle and
set the fan speed to the highest
setting. See“Climate Control Systems.”
For more information about CO, see
Engine Exhaust 0207.
To save fuel, run the engine for short
periods to warm the vehicle and then shut
the engine off and partially close the
window. Moving about to keep warm also
helps.
If it takes time for help to arrive, when
running the engine, push the accelerator
pedal slightly so the engine runs faster than
the idle speed. This keeps the battery charged to restart the vehicle and to signal
for help with the headlamps. Do this as
little as possible, to save fuel.
If the Vehicle Is Stuck
Slowly and cautiously spin the wheels to
free the vehicle when stuck in sand, mud,
ice, or snow.
If stuck too severely for the traction system
to free the vehicle, turn the traction system
off and use the rocking method. See
Traction Control/Electronic Stability Control
0
214.
{Warning
If the vehicle's tires spin at high speed,
they can explode, and you or others
could be injured. The vehicle can
overheat, causing an engine compartment
fire or other damage. Spin the wheels as
little as possible and avoid going above
56 km/h (35 mph).
Rocking the Vehicle to Get it Out
Turn the steering wheel left and right to
clear the area around the front wheels. Turn
off any traction system. Shift back and forth
between R (Reverse) and a low forward gear,

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
196 Driving and Operating
spinning the wheels as little as possible. To
prevent transmission wear, wait until the
wheels stop spinning before shifting gears.
Release the accelerator pedal while shifting,
and press lightly on the accelerator pedal
when the transmission is in gear. Slowly
spinning the wheels in the forward and
reverse directions causes a rocking motion
that could free the vehicle. If that does not
get the vehicle out after a few tries, it
might need to be towed out. If the vehicle
does need to be towed out, seeTowing the
Vehicle 0318.
Vehicle Load Limits
It is very important to know how much
weight the vehicle can carry. This
weight is called the vehicle capacity
weight and includes the weight of all
occupants, cargo, and all
nonfactory-installed options. Two labels
on the vehicle may show how much
weight it may properly carry, the Tire
and Loading Information label and the
Certification/Tire label.
{Warning
Do not load the vehicle any heavier
than the Gross Vehicle Weight Rating
(GVWR), or either the maximum
front or rear Gross Axle Weight
Rating (GAWR). This can cause
systems to break and change the
way the vehicle handles. This could
cause loss of control and a crash.
Overloading can also reduce stopping
performance, damage the tires, and
shorten the life of the vehicle.
Tire and Loading Information Label
Example Label
A vehicle-specific Tire and Loading
Information label is attached to the
center pillar (B-pillar). The tire and
loading information label shows the
number of occupant seating
positions (1), and the maximum vehicle
capacity weight (2) in kilograms and
pounds.
The Tire and Loading Information label
also shows the size of the original
equipment tires (3) and the
recommended cold tire inflation
pressures (4). For more information on
tires and inflation see Tires0287 and
Tire Pressure 0293.
There is also important loading
information on the vehicle Certification/
Tire label. It may show the Gross
Vehicle Weight Rating (GVWR) and the
Gross Axle Weight Rating (GAWR) for
the front and rear axle. See
“Certification/Tire Label” later in this
section.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
198 Driving and Operating
Example 3
1.Vehicle Capacity Weight for
Example 3 = 453 kg (1,000 lbs).
2.Subtract Occupant Weight @ 91 kg
(200 lbs) × 5 = 453 kg (1,000 lbs).
3.Available Cargo Weight =
0 kg (0 lbs).
Refer to the vehicle's tire and loading
information label for specific
information about the vehicle's capacity
weight and seating positions. The
combined weight of the driver,
passengers, and cargo should never
exceed the vehicle's capacity weight.
Certification/Tire Label
Label Example
A vehicle-specific Certification/Tire label
is attached to the center pillar (B-pillar).
The label may show the size of the
vehicle's original tires and the inflation
pressures needed to obtain the gross
weight capacity of the vehicle. The label
shows the gross weight capacity of the
vehicle. This is called the Gross Vehicle
Weight Rating (GVWR). The GVWR
includes the weight of the vehicle, all
occupants, fuel, and cargo. The Certification/Tire label may also
show the maximum weights for the
front and rear axles, called the Gross
Axle Weight Rating (GAWR). To find out
the actual loads on the front and rear
axles, weigh the vehicle at a weigh
station. Your dealer can help with this.
Be sure to spread the load equally on
both sides of the centerline.
Caution
Overloading the vehicle may cause
damage. Repairs would not be covered by
the vehicle warranty. Do not overload the
vehicle.
{Warning
Things inside the vehicle can strike
and injure people in a sudden stop or
turn, or in a crash.
.Put things in the cargo area of the
vehicle. In the cargo area, put
them as far forward as possible.
Try to spread the weight evenly.
(Continued)

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Driving and Operating 199
Warning (Continued)
.Never stack heavier things, like
suitcases, inside the vehicle so
that some of them are above the
tops of the seats.
.Do not leave an unsecured child
restraint in the vehicle.
.Secure loose items in the vehicle.
.Do not leave a seat folded down
unless needed.
Starting and Operating
New Vehicle Break-In
Caution
The vehicle does not need an elaborate
break-in. But it will perform better in the
long run if you follow these guidelines:
.Do not drive at any one constant
speed, fast or slow, for the first
800 km (500 mi). Do not make
full-throttle starts. Avoid downshifting
to brake or slow the vehicle.
(Continued)
Caution (Continued)
.Avoid making hard stops for the first
300 km (200 mi) or so. During this
time the new brake linings are not yet
broken in. Hard stops with new linings
can mean premature wear and earlier
replacement. Follow this breaking-in
guideline every time you get new
brake linings.
Following break-in, engine speed and load
can be gradually increased.
Ignition Positions
The vehicle has an electronic keyless ignition
with pushbutton start. The Remote Keyless Entry (RKE) transmitter
must be in the vehicle for the system to
operate. If the pushbutton start is not
working, the vehicle may be near a strong
radio antenna signal causing interference to
the Keyless Access system. See
Remote
Keyless Entry (RKE) System Operation 07.
To shift out of P (Park), the engine must be
turned on, and the brake pedal must be
applied. See Shifting out of Park 0205.
Stopping the Engine/Off (No Indicator
Lights) : When the vehicle is stopped, press
ENGINE START/STOP once to turn the
engine off.
If the vehicle is in P (Park), the ignition will
turn off, and Retained Accessory Power
(RAP) will remain active. See Retained
Accessory Power (RAP) 0204.
If the vehicle is in R (Reverse), D (Drive) or
L (Low), the vehicle will shift to P (Park), the
ignition will turn off, and Retained Accessory
Power (RAP) will remain active. See Retained
Accessory Power (RAP) 0204.
If the vehicle is in N (Neutral), the ignition
will return to ACC/ACCESSORY and display
the message SHIFT TO PARK in the Driver

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
200 Driving and Operating
Information Center (DIC). When the vehicle
is shifted into P (Park), the ignition system
will turn off.
The vehicle may have an electric steering
column lock. The lock is activated when the
vehicle is turned off and either front door is
opened. A sound may be heard as the lock
actuates or releases. The steering column
lock may not release with the wheels turned
off center. If this happens, the vehicle may
not start. Move the steering wheel from left
to right while attempting to start the
vehicle. If this does not work, the vehicle
needs service.
Do not turn the engine off when the vehicle
is moving. This will cause a loss of power
assist in the brake and steering systems and
disable the airbags.
If the vehicle must be turned off in an
emergency:1. Brake using a firm and steady pressure. Do not pump the brakes repeatedly. This
may deplete power assist, requiring
increased brake pedal force. 2. Shift the vehicle to N (Neutral). This can
be done while the vehicle is moving.
After shifting to N (Neutral), firmly apply
the brakes and steer the vehicle to a
safe location.
3. Come to a complete stop and shift to P (Park).
4. Set the parking brake. See Electric
Parking Brake 0212. Press ENGINE
START/STOP to turn the vehicle off.
{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over and
must be shut off while driving, press and
hold ENGINE START/STOP for longer than
two seconds, or press twice in five seconds.
ACC/ACCESSORY (Amber Indicator Light) :
This mode allows you to use some electrical
accessories when the engine is off. With the ignition off, pressing the button
one time without the brake pedal applied
will place the ignition system in ACC/
ACCESSORY.
The ignition will switch from ACC/
ACCESSORY to OFF after five minutes to
prevent battery rundown.
ON/RUN/START (Green Indicator Light) :
This
mode is for starting and driving. With the
ignition off and the brake pedal applied,
pressing the button once will turn the
ignition on. Once engine cranking begins,
release the button. Engine cranking will
continue until the engine starts. See Starting
the Engine 0201. The ignition will then
remain in on.
Service Mode
This power mode is available for service and
diagnostics, and to verify the proper
operation of the malfunction indicator lamp
as may be required for emission inspection
purposes. With the vehicle off and the brake
pedal not applied, pressing and holding
ENGINE START/STOP for more than
five seconds will place the vehicle in Service
Mode. The instruments and audio systems
will operate as they do in ON/RUN, but the
vehicle will not be able to be driven. The

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Driving and Operating 201
engine will not start in Service Mode. Press
ENGINE START/STOP again to turn the
vehicle off.
Starting the Engine
Shift the vehicle into P (Park) or N (Neutral).
To restart the engine when the vehicle is
already moving, use N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you could
damage the transmission. Shift to P (Park)
only when the vehicle is stopped.
Caution
If you add electrical parts or accessories,
you could change the way the engine
operates. Any resulting damage would
not be covered by the vehicle warranty.
SeeAdd-On Electrical Equipment 0256.
1. With the Keyless Access system, the Remote Keyless Entry (RKE) transmitter
must be in the vehicle. Press ENGINE
START/STOP with the brake pedal
applied. When the engine begins
cranking, let go of the button. The idle speed will go down as the
engine gets warm. Do not race the
engine immediately after starting it.
If the RKE transmitter is not in the
vehicle, if there is interference, or if the
RKE battery is low, a Driver Information
Center (DIC) will display a message. See
Remote Keyless Entry (RKE) System
Operation
07.
Caution
Cranking the engine for long periods of
time, by trying to start the engine
immediately after cranking has ended,
can overheat and damage the cranking
motor, and drain the battery. Wait at
least 15 seconds between each try, to let
the cranking motor cool down.
2. If the engine does not start after five to 10 seconds, especially in very cold
weather (below −18 °C or 0 °F), it could
be flooded with too much gasoline. Try
pushing the accelerator pedal all the way
to the floor and holding it there as you
press ENGINE START/STOP. Wait at least
15 seconds between each try, to allow
the cranking motor to cool down. When
the engine starts, release the accelerator. If the vehicle starts briefly but then
stops again, do the same thing. This
clears the extra gasoline from the
engine. Do not race the engine
immediately after starting it. Operate
the engine and transmission gently until
the oil warms up and lubricates all
moving parts.
Stop/Start System
This vehicle has a Stop/Start system to shut
off the engine to help conserve fuel. It has
components designed for the increased
number of starts.
{Warning
The automatic engine Stop/Start feature
causes the engine to shut off while the
vehicle is still on. Do not exit the vehicle
before shifting to P (Park). The vehicle
may restart and move unexpectedly.
Always shift to P (Park), and then turn
the ignition off before exiting the vehicle.
Auto Engine Stop/Start
When the brakes are applied and the vehicle
is at a complete stop, the engine may turn
off. When stopped, the tachometer displays
AUTO STOP. See Tachometer090. When

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Driving and Operating 203
1. Center grille cover and make sure that itis positioned correctly.
2. Push plastic hooks back to engage grilleslats. 3. If equipped with license plate bracket
pull it toward the front of the vehicle
and install the cover behind the bottom
edge of the bracket.
4. Repeat for all hooks to fully engage cover to grille.
5. Make sure all clips remain engaged during installation. Cover should be
stretched to a tight fit when properly
installed.
Engine Heater
{Warning
Do not plug in the engine block heater
while the vehicle is parked in a garage or
under a carport. Property damage or
personal injury may result. Always park
the vehicle in a clear open area away
from buildings or structures.
The engine heater, if available, can help in
cold weather conditions at or below
−18 °C (0 °F) for easier starting and better
fuel economy during engine warm-up. Plug
in the engine heater at least four hours
before starting the vehicle. An internal
thermostat in the plug end of the cord will
prevent engine heater operation at
temperatures above −18 °C (0 °F).
To Use the Engine Heater
1. Turn off the engine.
2. Remove the heater cord from the rear
compartment.
3. Check the heater cord for damage. If it is damaged, do not use it. See your dealer
for a replacement. Inspect the cord for
damage yearly.
4. Plug the cord into the receptacle in the front fascia.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
204 Driving and Operating
5. Plug the other end of the cord into anormal, grounded 110-volt AC outlet.
{Warning
Improper use of the heater cord or an
extension cord can damage the cord and
may result in overheating and fire.
.Plug the cord into a three-prong
electrical utility receptacle that is
protected by a ground fault detection
function. An ungrounded outlet could
cause an electric shock.
.Use a weatherproof, heavy-duty,
15 amp-rated extension cord if needed.
Failure to use the recommended
extension cord in good operating
condition, or using a damaged heater
or extension cord, could make it
overheat and cause a fire, property
damage, electric shock, and injury.
.Do not operate the vehicle with the
heater cord permanently attached to
the vehicle. Possible heater cord and
thermostat damage could occur.
(Continued)
Warning (Continued)
.While in use, do not let the heater
cord touch vehicle parts or sharp
edges. Never close the hood on the
heater cord.
.Before starting the vehicle, unplug the
cord, reattach the cover to the plug,
and securely fasten the cord. Keep the
cord away from any moving parts.
The length of time the heater should remain
plugged in depends on several factors. Ask a
dealer in the area where you will be parking
the vehicle for the best advice on this.
Retained Accessory Power (RAP)
When the ignition is turned from on to off,
the following features (if equipped) will
continue to function for up to 10 minutes,
or until the driver door is opened. These
features will also work when the ignition is
in RUN or ACC/ACCESSORY:
.Infotainment System
.Power Windows (during RAP this
functionality will be lost when any door
is opened)
.Sunroof (during RAP this functionality will
be lost when any door is opened)
.Auxiliary Power Outlet
.Audio System
.OnStar System
Shifting Into Park
{Warning
It can be dangerous to get out of the
vehicle if the vehicle is not in P (Park)
with the parking brake set. The vehicle
can roll. If you have left the engine
running, the vehicle can move suddenly.
You or others could be injured. To be
sure the vehicle will not move, even
when you are on fairly level ground, use
the steps that follow. If you are pulling a
trailer, see Driving Characteristics and
Towing Tips 0249.
To shift into P (Park): 1. Hold the brake pedal down and set the parking brake. See Electric Parking Brake
0 212.
2. Press P (Park).
3. Turn the ignition off.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Driving and Operating 205
Leaving the Vehicle with the Engine
Running
{Warning
It can be dangerous to leave the vehicle
with the engine running. It could
overheat and catch fire.
It is dangerous to get out of the vehicle
if the vehicle is not in P (Park) with the
parking brake set. The vehicle can roll.
Do not leave the vehicle when the engine
is running. If you have left the engine
running, the vehicle can move suddenly.
You or others could be injured. To be
sure the vehicle will not move, even
when you are on fairly level ground,
always set the parking brake and shift
the vehicle to P (Park). SeeShifting Into
Park 0204. If you are towing a trailer,
see Driving Characteristics and Towing
Tips 0249.
If you have to leave the vehicle with the
engine running, the vehicle must be in
P (Park) with the parking brake set.
Confirm that the vehicle is in P (Park).
Torque Lock
Torque lock is when the weight of the
vehicle puts too much force on the parking
pawl in the transmission. This happens when
parking on a hill and shifting the
transmission into P (Park) is not done
properly and then it is difficult to shift out
of P (Park). To prevent torque lock, set the
parking brake and then shift into P (Park). To
find out how, see “Shifting Into Park” listed
previously.
On certain steep grades, the transmission
will automatically set the parking brake to
prevent torque lock.
If torque lock does occur, the vehicle may
need to be pushed uphill by another vehicle
to relieve the parking pawl pressure, so you
can shift out of P (Park).
Shifting out of Park
This vehicle is equipped with an electronic
transmission. If the vehicle has an
uncharged battery or a battery with low
voltage, try charging or jump starting the
battery. See Jump Starting - North America
0 316. To shift out of P (Park):
1. Ensure the engine is running.
2. Apply the brake pedal.
3. Press or pull the desired shift switch on the center stack.
4. The P indicator will turn white and the gear indicator will turn red when the
vehicle is no longer in P (Park).
If the vehicle cannot shift out of P (Park), a
Driver Information Center (DIC) message will
be displayed. See your dealer for service.
Manual Park Release
Vehicles with a gasoline engine may include
a manual park release that can be used to
shift the vehicle into N (Neutral) when the
engine is not running.
{Warning
The transmission will be placed in
N (Neutral) when the manual park release
is pulled. The vehicle can roll and you or
others could be injured. Ensure the
vehicle is on level ground.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Driving and Operating 207
2. Rotate the manual park release 90° backto its original position.
3. Apply the parking brake.
4. Confirm that the vehicle is in P (Park) by turning the ignition on or placing the
ignition in ACC/ACCESSORY, then ensure
that the indicator displays P.
5. Install the interior trim panel.
Parking over Things That Burn
{Warning
Things that can burn could touch hot
exhaust parts under the vehicle and
ignite. Do not park over papers, leaves,
dry grass, or other things that can burn.
Extended Parking
It is best not to park with the vehicle
running. If the vehicle is left running, be
sure it will not move and there is adequate
ventilation.
See Shifting Into Park 0204 and
Engine Exhaust 0207.
If the vehicle is left parked and running with
the RKE transmitter outside the vehicle, it
will continue to run for up to 20 minutes.
If the vehicle is left parked and running with
the RKE transmitter inside the vehicle, it will
continue to run for up to 60 minutes.
The vehicle could turn off sooner if it is
parked on a hill, due to lack of
available fuel.
The timer will reset if the vehicle is taken
out of P (Park) while it is running.
Engine Exhaust
{
Warning
Engine exhaust contains carbon monoxide
(CO), which cannot be seen or smelled.
Exposure to CO can cause
unconsciousness and even death.
Exhaust may enter the vehicle if:
.The vehicle idles in areas with poor
ventilation (parking garages, tunnels,
deep snow that may block underbody
airflow or tail pipes).
.The exhaust smells or sounds strange
or different.
.The exhaust system leaks due to
corrosion or damage.
.The vehicle exhaust system has been
modified, damaged, or improperly
repaired.
.There are holes or openings in the
vehicle body from damage or
aftermarket modifications that are not
completely sealed. (Continued)