light GMC TERRAIN 2021 Owner's Manual

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 6
Seats and Restraints . . . . . . . . . . . . . . . . . . . . . 29
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Instruments and Controls . . . . . . . . . . . . . . . . 78
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Infotainment System . . . . . . . . . . . . . . . . . . . 123
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . . 178
Driving and Operating . . . . . . . . . . . . . . . . . . 185
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Service and Maintenance . . . . . . . . . . . . . . . 330
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . 342
Customer Information . . . . . . . . . . . . . . . . . . 346
Reporting Safety Defects . . . . . . . . . . . . . . . 354
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Connected Services . . . . . . . . . . . . . . . . . . . . . 362
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 365
Introduction
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, GMC, the GMC
Truck Emblem, TERRAIN, and DENALI are
trademarks and/or service marks of General
Motors LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada, substitute
the name“General Motors of Canada
Company” for GMC Motor Division wherever
it appears in this manual.
This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may not be available in your region, or changes
subsequent to the printing of this owner’s
manual.
Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.Canadian Vehicle Owners
A French language manual can be obtained
from your dealer, at www.helminc.com,
or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide
en français auprès du concessionnaire ou à
l'adresse suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Litho in U.S.A.
Part No. 84443536 B Second Printing©2020 General Motors LLC. All Rights Reserved.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
2 Introduction
Using this Manual
To quickly locate information about the
vehicle, use the Index in the back of the
manual. It is an alphabetical list of what is
in the manual and the page number where
it can be found.
About Driving the Vehicle
As with other vehicles of this type, failure to
operate this vehicle correctly may result in
loss of control or a crash. Be sure to read
the driving guidelines in this manual in the
section called“Driving and Operating” and
specifically Driver Behavior 0186, Driving
Environment 0186, and Vehicle Design
0 186.
Danger, Warning, and Caution
Warning messages found on vehicle labels
and in this manual describe hazards and
what to do to avoid or reduce them.
{Danger
Danger indicates a hazard with a high
level of risk which will result in serious
injury or death.
{Warning
Warning indicates a hazard that could
result in injury or death.
Caution
Caution indicates a hazard that could
result in property or vehicle damage.
A circle with a slash through it is a safety
symbol which means “Do not,” “Do not do
this,” or“Do not let this happen.”
Symbols
The vehicle has components and labels that
use symbols instead of text. Symbols are
shown along with the text describing the
operation or information relating to a
specific component, control, message, gauge,
or indicator.
M:Shown when the owner’s manual has
additional instructions or information.
*: Shown when the service manual has
additional instructions or information.
0: Shown when there is more information
on another page — “see page.”
Vehicle Symbol Chart
Here are some additional symbols that may
be found on the vehicle and what they
mean. See the features in this manual for
information.
u: Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components Properly
P:Do Not Apply High Pressure Water
B:Engine Coolant Temperature
_:Flame/Fire Prohibited
H: Flammable

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
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Introduction 5
1.Air Vents 0182.
2. Turn Signal Lever. See Turn and
Lane-Change Signals 0119.
IntelliBeam System Button (If Equipped).
See Exterior Lamp Controls 0116.
3. Instrument Cluster (Base and Midlevel)
085 or
Instrument Cluster (Uplevel) 088.
Driver Information Center (DIC) Display.
See Driver Information Center (DIC) (Base
and Midlevel) 0100 or
Driver Information Center (DIC) (Uplevel)
0 105.
4. Windshield Wiper/Washer 079.
5. Infotainment Controls. See Overview
0 124.
6. Light Sensor. See Automatic Headlamp
System 0118.
7. Hazard Warning Flashers 0119.
8. Climate Control Systems 0178 (If
Equipped).
Dual Automatic Climate Control System
0 180 (If Equipped).
9. Shift Switches. See Automatic
Transmission 0208.
10. Power Outlets 081. 11.
Assistance Systems for Parking or Backing
0232 (If Equipped).
12. Heated and Ventilated Front Seats 035
(If Equipped).
13. Wireless Charging 082 (If Equipped).
14. Driver Mode Control 0218 (If Equipped).
15. Lane Keep Assist (LKA) 0244 (If
Equipped).
Hill Descent Control (HDC) 0217 (If
Equipped).
16. USB Port 0134.
17. ENGINE START/STOP Button. See Ignition
Positions 0199.
18. Steering Wheel Controls 0126.
19. Horn 079.
20. Steering Wheel Adjustment 079 (Out
of View).
21. Hood Release. See Hood0259.
22. Cruise Control 0220.
Adaptive Cruise Control (Camera) 0222
(If Equipped).
Heated Steering Wheel 079 (If
Equipped).
Forward Collision Alert (FCA) System
0 237 (If Equipped). 23. Data Link Connector (DLC) (Out of View).
SeeMalfunction Indicator Lamp (Check
Engine Light) 093.
24. Electric Parking Brake 0212.
25. Exterior Lamp Controls 0116.
Instrument Panel Illumination Control
0 120.
Fog Lamps 0119 (If Equipped).

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8 Keys, Doors, and Windows
Q:Press to lock all doors. The turn signal
indicators may flash and/or the horn may
sound on the second press to indicate
locking. See Vehicle Personalization 0108.
If the driver door is open when
Qis pressed
and Open Door Anti-Lockout is enabled, all
doors will lock and then the driver door will
immediately unlock. See Vehicle
Personalization 0108. If the passenger door
is open when
Qis pressed, all doors lock.
Pressing
Qmay also arm the theft-deterrent
system. See Vehicle Alarm System 022.
K:Press to unlock the driver door. Press
unlock again within five seconds to unlock
all doors. The RKE transmitter can be
programmed to unlock all doors on the first
button press. See Vehicle Personalization
0 108. When remotely unlocking the vehicle
at night the fog lamps and back-up lamps
will come on for about 20 seconds to light
your approach to the vehicle. The turn
signal indicators may flash to indicate
unlocking. See Vehicle Personalization 0108.
Pressing
Kwill disarm the theft-deterrent
system. See Vehicle Alarm System 022. If equipped, press and hold
Kto remotely
open all of the windows, if enabled. See
Vehicle Personalization 0108.
/:If equipped, press and releaseQand
then immediately press and hold
/for at
least four seconds to start the engine from
outside the vehicle using the RKE
transmitter. See Remote Vehicle Start 013.
7:Press and release one time to initiate
vehicle locator. The exterior lamps flash and
the horn chirps three times. Press and hold
7for three seconds to sound the panic
alarm. The horn sounds and the turn signal
lamps flash for 30 seconds, or until
7is
pressed again or the vehicle is started.
b: Press twice quickly to open or close
the liftgate.
Press once to stop the liftgate from moving.
Keyless Access Operation
With the Keyless Access system, you can
lock and unlock the doors and access the
liftgate without removing the RKE
transmitter from your pocket, purse,
briefcase, etc. The RKE transmitter should be
within 1 m (3 ft) of the liftgate or door being
opened. Keyless Access can be programmed to
unlock all doors on the first lock/unlock
press from the driver door. See
Vehicle
Personalization 0108.
If equipped with memory seats, RKE
transmitters 1 and 2 are linked to the
seating positions of memory 1 or 2. See
Memory Seats 033.
Keyless Unlocking/Locking from the
Driver Door
When the doors are locked and the RKE
transmitter is within 1 m (3 ft) of the driver
door handle, pressing the lock/unlock button
on the driver door handle will unlock the
driver door. If the lock/unlock button is
pressed again within five seconds, all
passenger doors will unlock.

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Keys, Doors, and Windows 13
4. Remove the battery.
5. Insert the new battery, positive sidetoward the back cover. Replace with a
CR2032 or equivalent battery.
6. Push together the transmitter.
7. Reinsert the key.
Remote Vehicle Start
If equipped, this feature allows you to start
the engine from outside the vehicle.
/: This button will be on the RKE
transmitter if the vehicle has remote start.
The climate control system will use the
previous settings during a remote start. The
rear defog may come on during remote
start based on cold ambient conditions. The
rear defog indicator light does not come on
during remote start.
If equipped with heated and ventilated front
seats, they may come on during a remote
start. See Heated and Ventilated Front Seats
0 35.
If equipped with a heated steering wheel, it
may come on during a remote start. See
Heated Steering Wheel 079. Laws in some local communities may restrict
the use of remote starters. For example,
some laws require a person using remote
start to have the vehicle in view. Check local
regulations for any requirements.
Do not use the remote start feature if the
vehicle is low on fuel. The vehicle could run
out of fuel.
Other conditions can affect the performance
of the transmitter. See
Remote Keyless Entry
(RKE) System 07.
Starting the Engine Using Remote Start
1. Press and release
Qon the RKE
transmitter.
2. Immediately press and hold
/for at
least four seconds or until the turn
signal lamps flash. The turn signal lamps
flashing confirms the request to remote
start the vehicle has been received.
The parking lamps will turn on and
remain on as long as the engine is
running. The vehicle's doors will be
locked.
3. Turn the ignition on before driving. The engine will shut off after 15 minutes
unless a time extension is done or the
ignition is turned on. Extending Engine Run Time
For a 15-minute extension, after 30 seconds
repeat Steps 1 and 2 while the engine is still
running. The remote start can be
extended once.
When the remote start is extended, the
second 15 minutes will be added for a total
of 30 minutes.
A maximum of two remote starts or a start
with an extension are allowed between
ignition cycles.
The ignition must be turned on and then
back off to use remote start again.
Canceling a Remote Start
To shut off the engine:
.Press and hold/until the parking lamps
turn off.
.Turn on the hazard warning flashers.
.Turn the ignition on and then off.
Conditions in Which Remote Start Will
Not Work
The remote vehicle start feature will not
operate if:
.A transmitter is in the vehicle.
.The vehicle is on.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
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16 Keys, Doors, and Windows
Power Door Locks
Q:Press to lock the doors. The indicator
light in the switch will come on when the
door is locked.
K: Press to unlock the doors.
Delayed Locking
This feature delays the actual locking of the
doors until five seconds after all doors are
closed.
Delayed locking can only be turned on when
the Open Door Anti-Lockout feature has
been turned off. When
Qis pressed on the power door lock
switch with the door open, a chime will
sound three times indicating that delayed
locking is active.
The doors will then lock automatically
five seconds after all doors are closed. If a
door is reopened before five seconds have
elapsed, the five-second timer will reset once
all the doors are closed again.
Press
Qon the door lock switch again,
or press
Qon the RKE transmitter, to
override this feature and lock the doors
immediately.
Delayed locking can be programmed. See
Vehicle Personalization 0108.
Automatic Door Locks
The doors will lock automatically when all
doors are closed, the ignition is on, and the
vehicle is shifted out of P (Park).
If a vehicle door is unlocked and then
opened and closed, the doors will lock either
when your foot is removed from the brake
or the vehicle speed becomes faster than
13 km/h (8 mph).
To unlock the doors:
.PressKon the power door lock switch.
.Shift into P (Park).
Automatic door locking cannot be disabled.
Automatic door unlocking can be
programmed. See Vehicle Personalization
0 108.
Lockout Protection
If the ignition is on or in ACC/ACCESSORY
and the power door lock switch is pressed
with the driver door open, all the doors will
lock and only the driver door will unlock.
If the vehicle is off and locking is requested
while a door is open, when all doors are
closed the vehicle will check for RKE
transmitters inside. If an RKE transmitter is
detected and the number of RKE
transmitters inside has not reduced, the
driver door will unlock and the horn will
chirp three times.
Lockout Protection can be manually
overridden by pressing and holding
Qon
the power door lock switch. This does not
apply to Open Door Anti-Lockout.
Open Door Anti-Lockout
If Open Door Anti-Lockout is turned on, the
driver door is open, and locking is requested,
all the doors will lock and only the driver

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
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20 Keys, Doors, and Windows
liftgate continues to automatically close
after opening, see your dealer for service
before using the power liftgate.
Interfering with the power liftgate motion
or manually closing the liftgate too quickly
after power opening may resemble a
support strut failure. This could also activate
the falling liftgate detection feature. Allow
the liftgate to complete its operation and
wait a few seconds before manually closing
the liftgate.
Obstacle Detection Features
If the liftgate encounters an obstacle during
a power open or close cycle, the liftgate will
automatically reverse direction and move a
short distance away from the obstacle. After
removing the obstruction, the power liftgate
operation can be used again. If the liftgate
encounters multiple obstacles on the same
power cycle, the power function will
deactivate. After removing the obstructions,
manually close the liftgate which will allow
normal power operation functions to
resume.If the vehicle is locked while the liftgate is
closing, and an obstacle is encountered that
prevents the liftgate from completely
closing, the horn will sound as an alert that
the liftgate did not close.
Setting the 3/4 Mode
To change the position the liftgate stops at
when opening:
1. Select MAX or 3/4 mode and power open the liftgate.
2. Stop the liftgate movement at the desired height by pressing any liftgate
switch. Manually adjust the liftgate
position if needed.
3. Press and hold
lnext to the pull cup
on the bottom of the liftgate until the
turn signals flash and a beep sounds.
This indicates the setting has been
recorded.
The liftgate cannot be set below a minimum
programmable height. If there is no light
flash or sound, then the height adjustment
may be too low.
Manual Operation
Select OFF to manually operate the liftgate.
Caution
Attempting to move the liftgate too
quickly and with excessive force may
result in damage to the vehicle.
Operate the liftgate manually with a
smooth motion and moderate speed. The
system includes a feature which limits the
manual closing speed to protect the
components.
To open the liftgate, pressKon the power
door lock switch or press
Kon the RKE
transmitter twice to unlock all doors. Press
the touch pad on the underside of the
liftgate handle and lift up.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
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22 Keys, Doors, and Windows
.Do not keep your foot under the bumper;
the liftgate will not activate.
.Do not touch the liftgate until it has
stopped moving.
.This feature may be temporarily disabled
under some conditions. If the liftgate
does not respond to the kick, open or
close the liftgate by another method or
start the vehicle. The feature will be
re-enabled.
When closing the liftgate using this feature,
there will be a short delay. The taillamps
will flash and a chime will sound. Step away
from the liftgate before it starts moving.
Vehicle Security
This vehicle has theft-deterrent features;
however, they do not make the vehicle
impossible to steal.
Vehicle Alarm System
This vehicle has an anti-theft alarm system.
The indicator light, on the instrument panel
near the windshield, indicates the status of
the system:
Off : Alarm system is disarmed.
On Solid : Vehicle is secured during the
delay to arm the system.
Fast Flash : Vehicle is unsecured. A door, the
hood, or the liftgate is open.
Slow Flash : Alarm system is armed.
Arming the Alarm System
1. Turn off the vehicle.
2. Lock the vehicle in one of two ways:
.Use the RKE transmitter.
.With a door open, press the
interior
Q.
3. After 30 seconds the alarm system will arm, and the indicator light will begin to
slowly flash indicating the alarm system
is operating. Pressing
Qon the RKE
transmitter a second time will bypass
the 30-second delay and immediately
arm the alarm system.
The vehicle alarm system will not arm if the
doors are locked with the key.
If the driver door is opened without first
unlocking with the RKE transmitter, the horn
will chirp and the lights will flash to indicate
pre-alarm. If the vehicle is not started,
or the door is not unlocked by pressing
K
on the RKE transmitter during the 10-second
pre-alarm, the alarm will be activated.
If a door, the hood, or the liftgate is opened
without first disarming the system, the turn
signals will flash and the horn will sound for
about 30 seconds. The alarm system will
then re-arm to monitor for the next
unauthorized event.
Disarming the Alarm System
To disarm the alarm system or turn off the
alarm if it has been activated:

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
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Keys, Doors, and Windows 23
.PressKon the RKE transmitter.
.Start the vehicle.
To avoid setting off the alarm by accident:
.Lock the vehicle after all occupants have
left the vehicle and all doors are closed.
.Always unlock a door with the RKE
transmitter.
Unlocking the driver door with the key will
not disarm the system or turn off the alarm.
How to Detect a Tamper Condition
IfKis pressed on the RKE transmitter and
the horn chirps and the lights flash three
times, an alarm occurred previously while
the alarm system was armed.
If the alarm has been activated, a message
will appear on the Driver Information
Center (DIC).
Immobilizer
See Radio Frequency Statement 0354.
Immobilizer Operation
This vehicle has a passive theft-deterrent
system.
The system does not have to be manually
armed or disarmed. The vehicle is automatically immobilized
when the transmitter leaves the vehicle.
The immobilization system is disarmed
when the ignition is turned on or in ACC/
ACCESSORY and a valid Remote Keyless
Entry (RKE) transmitter is in the vehicle.
The security light, in the instrument cluster,
comes on if there is a problem with arming
or disarming the theft-deterrent system.
The system has one or more RKE
transmitters matched to an immobilizer
control unit in your vehicle. Only a correctly
matched RKE transmitter will start the
vehicle. If the transmitter is ever damaged,
you may not be able to start your vehicle.
When trying to start the vehicle, the
security light may come on briefly when the
ignition is turned on.
If the engine does not start and the security
light stays on, there is a problem with the
system. Turn the ignition off and try again.
If the ignition will not change from off to
on or ACC/ACCESSORY, and the RKE
transmitter appears to be undamaged, try
another transmitter. Or, you may try placing
the transmitter in the cupholder in the
center console. See
Remote Keyless Entry
(RKE) System Operation 07.
If the ignition mode will not change with
the other transmitter, or with the
transmitter in the cupholder, your vehicle
needs service. If the ignition does change
modes, the first transmitter may be faulty.
See your dealer who can service the
theft-deterrent system and have a new RKE
transmitter programmed to the vehicle.
It is possible for the immobilizer system to
learn new or replacement RKE transmitters.
Up to eight transmitters can be
programmed to the vehicle. To program
additional transmitters, see “Programming
Transmitters to the Vehicle” underRemote
Keyless Entry (RKE) System Operation 07.
Do not leave the key or device that disarms
or deactivates the theft-deterrent system in
the vehicle.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
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24 Keys, Doors, and Windows
Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things, like
other vehicles, look farther away than
they really are. If you cut too sharply
into the right lane, you could hit a
vehicle on the right. Check the inside
mirror or glance over your shoulder
before changing lanes.
The passenger side mirror is convex shaped.
A convex mirror's surface is curved so more
can be seen from the driver seat.
Power Mirrors
To adjust each mirror: 1. Press
jor|to select the driver or
passenger side mirror. The indicator light
will illuminate.
2. Press the arrows on the control pad to move the mirror in the desired direction.
3. Adjust each outside mirror so that a little of the vehicle and the area behind it can
be seen.
4. Press
jor|again to deselect the
mirror. Memory Mirrors
The vehicle may have memory mirrors. See
Memory Seats
033.
Turn Signal Indicator
The vehicle may have a turn signal indicator
lamp built into the mirror housing. The turn
signal lamp flashes when the turn signals or
hazard flashers are used.
Lane Change Alert (LCA)
The vehicle may have LCA. See Lane Change
Alert (LCA) 0242.
Side Blind Zone Alert
The vehicle may have Side Blind Zone Alert.
See Side Blind Zone Alert (SBZA) 0242.
Folding Mirrors
Manual Folding Mirrors
The mirrors can be folded inward toward
the vehicle to prevent damage when going
through an automatic car wash. Push the
mirror outward to return it to the original
position.