Phone GMC YUKON 2003 User Guide

How to Change the Video Format when in
the Auxiliary Mode
The auxiliary input video format is preset to NTSC. In
some countries, the video format may be in PAL system.
To change the video format, perform the following:
1. Press the display menu button.
2. Press the navigation down arrow key to scroll down
to Video Format.
3. Press the enter button to select Video Format.
4. Press the navigation key to select the PAL video
format.
5. Press the enter button to accept the change.
Audio Output
Audio from the DVD player or auxiliary inputs may be
heard through the following possible sources:
•Wireless Headphones
•Vehicle Speakers
•Vehicle wired headphone jacks on the Rear Seat
Audio system (if equipped)The RSE system will always transmit the audio signal
by infrared to the wireless headphones, if there is audio
available. See“Headphones”previously for more
information.
The RSE system is capable of outputting audio to the
vehicle speakers by using the radio. The RSE
system may be selected as an audio source on the
radio if the RSE system power is on. Once the
RSE system is selected as an audio source on the radio
you may adjust the speaker volume on the radio. If
the RSE system power is not on, the RSE system will
not be an available source on the radio. Refer to
the radio information for the radio that your vehicle has
for more information.
The RSE system is capable of outputting audio to the
wired headphone jacks on the Rear Seat Audio system
(if equipped). The RSE system may be selected as
an audio source on the Rear Seat Audio system if the
RSE system power is on. Refer toRear Seat Audio
(RSA) on page 3-120for more information.
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Problem Recommended Action
After stopping the player, I
push Play but sometimes
the DVD starts where I left
off and sometimes at the
beginning.If the stop button was
pressed one time, the
DVD player will resume
playing where the DVD
was stopped. If the stop
button was pressed two
times the DVD player will
begin to play from the
beginning of the DVD.
The auxiliary source is
running but there is no
picture or sound.Press the SRCE button to
change from the DVD
player mode to the
auxiliary source mode.
Check to make sure that
the auxiliary source is
connected to the inputs
properly.
My disc is stuck in the
player. The Load/Eject
button does not work.Press the Load/Eject
button on the DVD
player.
Turn the power off, then
on again, then press the
Load/Eject button on the
DVD player.
Do not attempt to forcibly
remove the disc from the
DVD player. This could
permanently damage the
DVD player.Problem Recommended Action
Sometimes the wireless
headphone audio cuts out
or buzzes.This could be caused by
interference from cellular
telephone towers or by
using your cellular
telephone in the vehicle.
I lost the remote and/or
the headphones.See your dealer for
assistance.
What is the best way to
clean the video screen?Wipe the video screen
with a soft cloth that is
damp with water.
Rear Seat Audio (RSA)
This feature allows rear seat passengers to listen to any
of the audio sources: radio, cassette tapes, CDs,
DVDs, XM™(USA only, if equipped) depending on your
vehicles options. However, the rear seat passengers
can only control the music sources that the front
seat passengers are not listening to. For example, rear
seat passengers may listen to a cassette tape through
headphones while the driver listens to the radio through
the front speakers. The rear seat passengers have
control of the volume for each set of headphones. The
front seat audio controls always override the RSA
controls.
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Rear Seat Audio Controls
The following functions are controlled by the RSA
system buttons:
P(Power):Press this button to turn the rear seat
audio system on or off. The rear speakers will be muted
when the power is turned on unless your vehicle is
equipped with the Bose
®audio system. You may
operate the rear seat audio functions even when the
primary radio power is off.
u(Volume):Turn the knob to increase or to decrease
volume. The left knob controls the left headphone and
the right knob controls the right headphone.
SRC (Source):Press this button to select an audio
source: radio, cassette tapes, CDs, DVDs, XM™(USA
only, if equipped), depending on your vehicles
options.
xSEEKw:While listening to AM, FM1 or FM2, XM1
or XM2, press the up or the down arrow to tune to
the next or to the previous station and stay there. If the
front radio is in use, you cannot seek through different
stations.
While listening to a cassette tape, press the up or the
down arrow to hear the next or the previous selection. If
the cassette tape on the front radio is in use, you
cannot seek through different selections on a tape.
While listening to a CD, press the up arrow to hear the
next track on the CD. Press the down arrow to go
back to the start of the current track if more than eight
seconds have played. If the CD player on the front radio
is in use, you cannot seek through different tracks. RSA with HVAC Shown, RSA without HVAC Similar
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QSOURCER:Press this button to select AM, FM1,
FM2, or XM1 or XM2, (USA only, if equipped), or a
cassette tape or CD. The cassette or CD must be loaded
to play. Available loaded sources are shown on the
display as a tape or a CD symbol.
QSEEKR:Press the up or the down arrow to seek
to the next or to the previous radio station and stay
there.
QVOLR:Press the up or the down arrow to increase
or to decrease volume.
DVD Distortion
You may experience audio distortion in the
IR headphones when operating cellular phones,
scanners, CB radios, Global Positioning Systems
(GPS)*, two-way radios, mobile fax, or walkie talkies.
It may be necessary to turn off the DVD player
when operating one of these devices in or near the
vehicle.
* Excludes the OnStar
®System.
Understanding Radio Reception
AM
The range for most AM stations is greater than for FM,
especially at night. The longer range, however, can
cause stations to interfere with each other. AM can pick
up noise from things like storms and power lines. Try
reducing the treble to reduce this noise if you ever get it.
FM Stereo
FM stereo will give you the best sound, but FM signals
will reach only about 10 to 40 miles (16 to 65 km).
Tall buildings or hills can interfere with FM signals,
causing the sound to come and go.
XM™Satellite Radio Service (United
States Only)
XM™Satellite Radio gives you digital radio reception
from coast to coast. Just as with FM, tall buildings
or hills can interfere with satellite radio signals, causing
the sound to come and go. Your radio may display
“NO SIGNAL”to indicate interference.
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Your Driving, the Road, and
Your Vehicle
Defensive Driving
The best advice anyone can give about driving is: Drive
defensively.
Please start with a very important safety device in your
vehicle: Buckle up. SeeSafety Belts: They Are for
Everyone on page 1-22.
Defensive driving really means “be ready for anything.”
On city streets, rural roads or freeways, it means
“always expect the unexpected.”
Assume that pedestrians or other drivers are going to
be careless and make mistakes. Anticipate what
they might do. Be ready for their mistakes.
Rear-end collisions are about the most preventable of
accidents. Yet they are common. Allow enough following
distance. It’s the best defensive driving maneuver, in
both city and rural driving. You never know when
the vehicle in front of you is going to brake or turn
suddenly.Defensive driving requires that a driver concentrate on
the driving task. Anything that distracts from the driving
task — such as concentrating on a cellular telephone call,
reading, or reaching for something on the oor — makes
proper defensive driving more difficult and can even
cause a collision, with resulting injury. Ask a passenger to
help do things like this, or pull off the road in a safe place
to do them yourself. These simple defensive driving
techniques could save your life.
Drunken Driving
Death and injury associated with drinking and driving is
a national tragedy. It’s the number one contributor to
the highway death toll, claiming thousands of victims
every year.
Alcohol affects four things that anyone needs to drive a
vehicle:
Judgment
Muscular Coordination
Vision
Attentiveness.
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Driving too fast through large water puddles or even
going through some car washes can cause problems,
too. The water may affect your brakes. Try to avoid
puddles. But if you can’t, try to slow down before you
hit them.
{CAUTION:
Wet brakes can cause accidents. They won’t
work as well in a quick stop and may cause
pulling to one side. You could lose control of
the vehicle.
After driving through a large puddle of water
or a car wash, apply your brake pedal lightly
until your brakes work normally.
Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the
water. This can happen if the road is wet enough and
you’re going fast enough. When your vehicle is
hydroplaning, it has little or no contact with the road.Hydroplaning doesn’t happen often. But it can if your
tires do not have much tread or if the pressure in one or
more is low. It can happen if a lot of water is standing
on the road. If you can see reections from trees,
telephone poles or other vehicles, and raindrops
“dimple”the water’s surface, there could be
hydroplaning.
Hydroplaning usually happens at higher speeds. There
just isn’t a hard and fast rule about hydroplaning.
The best advice is to slow down when it is raining.
Driving Through Deep Standing Water
Notice:If you drive too quickly through deep
puddles or standing water, water can come in
through your engine’s air intake and badly damage
your engine. Never drive through water that is
slightly lower than the underbody of your vehicle. If
you can’t avoid deep puddles or standing water,
drive through them very slowly.
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Customer Assistance Information......................7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-3
Customer Assistance for Text Telephone
(TTY) Users...............................................7-4
Customer Assistance Offices............................7-4
GM Mobility Program for Persons with
Disabilities..................................................7-5
Roadside Assistance Program..........................7-5
Courtesy Transportation...................................7-7Reporting Safety Defects..................................7-9
Reporting Safety Defects to the United States
Government...............................................7-9
Reporting Safety Defects to the Canadian
Government..............................................7-10
Reporting Safety Defects to General Motors.....7-10
Service Publications Ordering Information.........7-10
Section 7 Customer Assistance Information
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The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
lling out a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.
You may contact the BBB using the toll-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. You cannd your specic vehicle information
all in one place.
The Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic vehicle,
including tips and videos and an electronic
version of this owner’s manual. (United States only)
Keep track of your vehicle’s service history and
maintenance schedule.
Find GM dealers for service nationwide.
Receive special promotions and privileges only
available to members. (United States only)
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com.
(United States) or My GM Canada within
www.gmcanada.com (Canada).
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Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use the Text Telephones
(TTYs), GMC has TTY equipment available at its
Customer Assistance Center. Any TTY user can
communicate with GMC by dialing: 1-800-GMC-8583
(462-8583). (TTY users in Canada can dial
1-800-263-3830.)
Customer Assistance Offices
GMC encourages customers to call the toll-free number
for assistance. If a U.S. customer wishes to write to
GMC, the letter should be addressed to GMC’s
Customer Assistance Center.
United States
Pontiac-GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
1-800-GMC-8782 (462-8782)
1-800-GMC-8583 (462-8583) (For Text Telephone
devices (TTYs))
Roadside Assistance: 1-800-GMC-8782 (462-8782)
Fax Number: 313-381-0022
From Puerto Rico
1-800-496-9992 (English)1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022
Canada
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
All Overseas Locations
Please contact the local General Motors Business Unit.
Mexico, Central America and
Caribbean Islands/Countries (Except
Puerto Rico and U.S. Virgin Islands)
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
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GM Mobility Program for Persons
with Disabilities
This program, available to
qualied applicants, can
reimburse you up to
$1,000 toward aftermarket
driver or passenger
adaptive equipment you
may require for your
vehicle (hand controls,
wheelchair/scooter
lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The program is available
for a limited period of time from the date of vehicle
purchase/lease. See your dealer for more details or call
the GM Mobility Assistance Center at 1-800-323-9935.
Text telephone (TTY) users, call 1-800-833-9935.
GM of Canada also has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for details. All TTY users
call 1-800-263-3830.
Roadside Assistance Program
GMC’s Roadside Assistance Provides stranded owners
with over-the-phone roadside repairs, location of the
nearest GMC dealer or the following special services:
Flat Tire Change:Installation of spare tire will be
covered at no charge (customer is responsible for repair
or replacement of tire).
Fuel Delivery:Delivery of enough fuel for the customer
to get to the nearest service station (up to $5.00)
will be covered.
Jump Start:No-start situations which require a battery
jump start will be covered at no charge.
Lock Out:Replacement keys or locksmith service will be
covered at no charge if you are unable to gain entry
into your vehicle. Delivery of the replacement key will be
covered within 10 miles (16 km).
Emergency Towing Service:Towing to the nearest GMC
dealer for warranty related disablements will be
covered.
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