phone GMC YUKON 2020 Infotainment System Manual

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
46 Rear Seat Infotainment
If a CD, Blu-ray/DVD, or MP3 disc is
in the CD slot, the remote control
O
power button can be used to turn on
the video screen display and start
the disc. The infotainment system
can also turn on the video screen
display.
Caution
Storing the remote controls in a
hot area or in direct sunlight can
damage them, and the repairs
would not be covered by the
vehicle warranty. Storage in
extreme cold can weaken the
batteries. Keep the remote
controls stored in a cool, dry
place.
Battery Replacement
To change the remote control
batteries: 1. Insert a coin or key to pull up the rear cover on the remote
control. 2. Replace the two AAA batteries
in the compartment.
3. Replace the battery cover.
Remove the batteries from the
remote control if it will not be used
for an extended period of time.
Video Voice Over
If equipped, the RSI system has a
Video Voice Over feature to benefit
the visually and hearing impaired.
When activated, the RSI will read
aloud menu titles, menu listings,
pop-ups, alerts, and file titles from
audio and video media. Titles with
gibberish, special characters,
or foreign text may not be read
aloud.
Use one of the following to turn
Video Voice Over on or off:
. Select Video Voice Over from
the Front Display menu.
. Select Video Voice Over from
the RSI menu.
. Press and hold the remote
control MENU and Play/Pause
for five seconds. Video Voice Over will remain active
over ignition cycles until it is
turned off.
RSI Troubleshooting
No power :
The ignition might not
be in ON/RUN or ACC/
ACCESSORY.
The picture does not fill the
screen. There are black borders
on the top and bottom or on both
sides, or it looks stretched out :
Press MENU on the remote control
to change the display mode setting.
The remote control does not
work : Check to make sure the
remote control is programmed to the
correct screen. Make sure there is
no obstruction between the remote
control and the transmitter window
and check the batteries to make
sure they are not dead or installed
incorrectly.
There is no sound from the
headphones with the indicator
light on : If the batteries are good,
make sure the headphones are

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
Rear Seat Infotainment 47
programmed to the correct screen
and on the correct channel for the
screen being viewed.
The HDMI source is running but
there is no picture or sound :
Check that the RSI video screen is
in the HDMI mode by pressing
MEDIA on the remote control.
Check the HDMI connections at
both devices.
Sometimes the wireless
headphone audio cuts out or
buzzes :Check for obstructions,
low batteries, reception range, and
interference from cell phone towers
or from cellular telephone use in the
vehicle. Check that the headphones
are on correctly using the L (Left)
and R (Right) on the headphones.
Check that the headphones are
positioned properly with the
headband across the top of
the head.
I lost the remote and/or the
headphones : See your dealer for
assistance. The Blu-ray/DVD is playing, but
there is no picture or sound :
Check that the RSI video screen is
sourced to the Blu-ray/DVD player
by pressing MEDIA on the remote
control.
Videos from my phone are played
back sideways or upside-down
when the phone is connected via
DLNA :
This cannot be corrected by
the RSI system. While playing
through DLNA, the RSI will only play
back videos in the orientation in
which they were recorded.
Video Display Error Messages
The video screen may display one
of the following:
Disc Error : There are disc load or
eject problems, the disc is inserted
with the disc label wrong side up,
the disc is damaged, or the disc is
not from the correct region. No Disc Inserted :
No disc is
present.
Disc Player Error : The
temperature is outside the operating
range of the RSI system. If the
temperature is within range, see
your dealer.
Video Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Positioning
Systems (GPSs), two-way radios,
mobile faxes, or walkie talkies.
It might be necessary to turn off the
video player when operating one of
these devices in or near the vehicle.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
Navigation 49
Navigation Voice Preferences
If equipped, touch the Navigation
Voice Preferences touch to adjust
the voice preferences:
.Voice Prompts On-Off
. Voice Volume
. Prompts During Phone Calls
On-Off
Voice Prompts
Touch the Voice Prompts option to
toggle voice prompts On and Off.
Voice Volume
Adjust the loudness of the audio
feedback by touching –or +. If a
maneuver prompt is being played and the main volume is adjusted,
the prompt volume will update and
be saved.
Prompts During Phone Calls
When enabled, the system plays a
shorter prompt while on a phone
call. This setting can be configured
as to whether a prompt would be
heard during a phone conversation.
When this setting is Off, only the
short alert tone is played when
approaching the maneuver.
Voice Prompts Mute Icon
Touch the mute icon on the left side
of the map while in map view to turn
voice prompts On or Off.
Current Location
Touch the Current Location option to
display a Current Location list.
The following information is
displayed on the Current
Location list:
.
Nearest Address
. Lat/Long
. Nearest Hospital
. Nearest Police
. Nearest Fuel
. Nearest Roadside Assistance
Touch on any of the options to
display the destination details view
for the selected location to begin
guidance.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
Navigation 59
characters, slide a finger left or right
to adjust the highlight of the special
character.
Special Character List
The following characters have
special characters beneath them:
One-Shot Search
Enter a full or partial Address,
Contact, or POI into the search bar
and the system will search and
display all of the matches.
The contacts that are searched
include both the connected phone’s
contacts list and the vehicle’s
contacts list.Search Process
The process of prioritizing the
search is to help shorten the length
of time at finding the results. If there
is a 100% match found when a
search type is carried out, the
remaining searches abort.
The system conducts the search in
the following order:
1. Vehicle Contacts List
2. Connected Phone Contacts List
3. POIs
4. Addresses
The Contacts are done first because
the list will be relatively short and
can be done quickly.
POIs are done next because the
amount of time it takes to search for
the average POI is consistent. The
less deviation during a search would
mean an average of less time taken.
The Addresses are last because the
standard deviation for an address
search is very large. Some address
searches are very quick, but others may take very long. Because of this,
the address search would not be
conducted unless a good match
could not be found in either
Contacts or POIs.
Autocomplete
The autocomplete is preloaded with
all recent destinations and POI
category names. Previous POI
name searches are remembered.
If only one type of result is found,
the single type result screen is
shown. Within each group, they are
listed in confidence order. This
means the highest confidence result
will be at the top.
If multiple types of matches are
found, the result list with the highest
confidence match displays.
Address and Contact matches are
shown in full width list format. The
match results will display unique
icons for full addresses, streets,
intersections, cities, states/
provinces, and countries.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
60 Navigation
POIs show in a split list format with
the map on the right displaying the
locations of the matches. The brand
icon or category icon will display for
the match results.
When a list displays, the results for
a particular type can be filtered by
touching a filter along the top of the
display. If there are no particular
results for a selected type, a
message is indicated in the list.
For example:
.For no addresses: “No
Addresses Found Within province>”
. For no POIs: “No POIs Found
Within <75 km/50 mi/ 800 km/
500 mi>.” This distance is shown
depending on what radius is
completed and what current
units are selected.
. For no contacts: “No Contacts
Found.”
The system performs partial
searches on contacts, so typing a
first name or last name would find a match. The entire contact name
does not need to be entered for it to
be found in a search.
Touching a contact listed on the
results list displays the standard
contact details view to select an
item, such as an address to start
routing, or a phone number to place
a call.
Address
.
A destination can be searched
by typing out the address,
intersection, highway, or freeway
entrance ramps on the
keyboard. This information is
typed and displayed in the
information field. Touch the
search icon to start the search. For example:
City:
Crawford
Street: Main Rd
House #: 12334
. State/province information does
not have to be included in the
search field if entering an
address that is located in the
same state/province.
. Whenever the keyboard view is
entered, the last text that was
typed, even if it was not
searched on, will display.
. A partial or complete address
can be typed in the search field.
If a partial address is typed, the
system attempts to use local
knowledge to fill in additional
information. For example, if no
city name or state/province are
given, the system assumes a
search for something in the
current city or a nearby city in
the current state/province. The
system is also capable of
recognizing address formats
according to other regions.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
62 Navigation
When a list displays, it can be
filtered for a particular type by
touching the filter along the top
of the display. If there are no
particular results for a selected
filter type, it is indicated in
the list.
5. Pan or zoom the map using the finger gestures to minimize the
POI list and to interact with the
map. The icons that were
shown before continue to be
displayed and updated. The list
is also updated based on
where the map was panned or
zoomed. The search for POIs
is constrained to where the
map has been moved to.
6. If the search map is touched to re-center, the crosshairs are
shown to indicate the center of
the new search location. If a
POI icon is touched while in
the full expanded map, a
callout for that location
displays. Touch the callout to
display the Destination
Details view. 7. Touch the map Reset to return
the map to automatic zooming
and searching. It is recentered
around the vehicle’s position,
the route, the destination,
or another location that was
specified for the search. The
map Reset only displays if the
map is manually adjusted.
If multiple types of matches are
found, the All list is shown with the
results sorted by confidence order
with the highest confidence result at
the top.
Using the Keyboard
The POI can be searched by
entering a POI name, category,
name and category, or phone
number on the keyboard. For example, enter the
information as:
POI Name:
Worldwide Food
POI Category: Restaurants
POI Name and Category:
Worldwide Food Restaurants
POI Phone Number: 0001222555
Additionally, a location may be
entered if the POI is not nearby.
This search will then be made
around the location that is given.
For example, enter the
information as:
POI Name and Location:
Worldwide Food Chicago IL
The POI keyboard search results
will display in the order in which
they were found.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
64 Navigation
Enter the POI information into the
text file in the following format:
.Longitude coordinate, Latitude
coordinate, “Name of POI,”
“Additional information,” “Phone
number.”
Example: 7.0350000,
50.6318040, “Michaels Home,”
“123 Maple Lane,”
“02379234567.”
. The GPS coordinates must be
expressed in decimal degrees
and can be taken from a
geographical map. The
additional information and phone
number strings are optional.
. The POI name and the
additional information string may
not exceed 60 characters.
. POI information for each
destination address must be
entered in a single separate line.
Storing the POI on a USB Device
In the root directory of a USB
device, create a folder name
“myPOIs.” For example, “F:\”is the
root directory of the USB device. In the
“myPOIs” folder, store the text
file with your POIs, for example,
“F:\myPOIs\TomsPOIs.csv.”
Downloading the POI to the
Infotainment System
Connect the USB device containing
the POI information to the USB port
of the infotainment system.
A message displays prompting
whether or not to download the POI
information from the USB device. All
POIs found are saved even if they
are in multiple folders.
Subfolders can also be created to
organize the POIs into categories,
for example, “F:\myPOIs
\Restaurants\TomsPOIs.csv.”
If the message is dismissed or
ignored, no POI information is
downloaded. This prompt will not
reoccur for the current ignition cycle.
When the system is finished
downloading, a pop-up displays
asking to specify a category for the
new POIs, if desired. Importing and Overwriting
Categories
When POIs are found on a media
device, the date of the file is
examined and compared to the date
for the files already in the system.
If the file being downloaded is
newer than the one in the system,
that particular category of POIs is
overwritten. Any other POIs that had
previously been saved in other
categories are not affected.
Address Book Download
If an Address Book is found on the
connected USB device, the same
alert is used to indicate that
locations have been found and they
can be downloaded. If there is
already content in the vehicle
Address Book, the system prompts
if the stored content should be
overwritten. Touch Save to overwrite
the existing Address Book
information. Touch Cancel to abort
the import of information.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
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66 Navigation
Trips from Contacts can be saved
and recalled. The order is based on
when the trip was last used. When
the trips are saved, they are given a
default title of the final destination
name. If there are no saved trips,
this list item is hidden.
Adding a New Contact
When creating a new contact, the
navigation system automatically
saves all data from the selected
location into a new contact.
The information saved will store as:
.Location Name saved as
First Name
. Phone Number saved as Work
. Address saved as Work
. POI Information saved as Notes
. Category saved in Category
Field
After touching Create New Contact,
the newly created contact is then
displayed. Favorite Destinations
.
Destinations can be saved as
Favorites for recall later.
Depending on the favorite, when
an address or POI favorite is
recalled, the Destination Details
view is shown.
. When a favorite address is being
routed, it is shown active. Touch
on the active favorite to suspend
that route.
. Save locations as Favorites for
recall later in the Destination
Details view.
. Save trips from the
Address Book.
Storing Favorites from the Contact
Details List
A contact name or any of the
contact’ s information such as phone
number, e-mail address, or address
from Contact Details can be stored
as a Favorite.
. Drag
lup to display the
Favorites. .
Touch a preset to store a favorite
contact on the Contact Details
List. The contact name and all
contact information can be
saved.
. Touch and hold to store as a
favorite. The favorite label will be
the name of the contact.
. Touch the saved favorite to
display the destination view.
Storing Favorites from Map
Favorite locations can be stored
from the map view.
If not under route guidance, the
current vehicle location will be
saved as a favorite. If under route
guidance, the final destination will
be saved.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
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Navigation 77
.The route prohibits the entry of a
vehicle due to a regulation by
time or season or any other
regulation which may be given.
. Some routes might not be
searched.
. The route to the destination
might not be shown if there are
new roads, if roads have
recently changed, or if certain
roads are not listed in the map
data. See Maps055.
To recalibrate the vehicle's position
on the map, park with the vehicle
running for two to five minutes, until
the vehicle position updates. Make
sure the vehicle is parked in a
location that is safe and has a clear
view of the sky and away from large
obstructions.If the System Needs
Service
If the navigation system needs
service and the steps listed here
have been followed but there are
still problems, see your dealer.
Map Data Updates
The map data in the vehicle is the
most up-to-date information
available when the vehicle was
produced. The map data is updated
periodically, provided that the map
information has changed.
For questions about the operation of
the navigation system or the update
process, contact the GM Nav Disc
Center toll-free phone number,
1-877-NAV-DISC (1-877-628-3472)
or go to the center ’s website,
www.gmnavdisc.com. If updates are
needed, call the GM Nav Disc
Center or order online. To order, have the vehicle’s Vehicle
Identification Number (VIN)
available ensure the correct and
most up-to-date map data for the
vehicle is sent. See
“Vehicle
Identification Number (VIN)” in the
owner ’s manual.
Database Coverage
Explanations
Coverage areas vary with respect to
the level of map detail available for
any given area. Some areas feature
greater levels of detail than others.
If this happens, it does not mean
there is a problem with the system.
As the map data is updated, more
detail can become available for
areas that previously had limited
detail. See Map Data Updates 077.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
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78 Voice Recognition
Voice Recognition
If equipped, voice recognition allows
for hands-free operation within the
navigation, audio, phone, and
weather applications. This feature
can be started by pressing
gon the
steering wheel or touching
gon the
infotainment display.
However, not all features within
these areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands.
For example, tasks that take more
than one or two touches such as
selecting a song or artist to play
from a media device would be
supported by voice commands.
Other tasks, like adjusting the
volume or seeking up or down are
audio features that are easily
performed by pressing the controls,
and are not supported by voice
commands. In general there are flexible ways to
speak commands for completing the
tasks. Most of them, except
destination entry and voice keypad,
can be completed in a single
command. If the task takes more
than one command to complete, the
first command should be to indicate
the kind of task to be performed, like
“Navigation Destination Entry.”
The
system replies with prompts that
lead you through a dialog to enter
the necessary information. For
example, if a destination for route
guidance is needed, say
“Navigation” or“Destination Entry.”
If your language supports it, try
stating a One-Shot command, such
as “Navigate to Address street, city, state/province>.” This
type of destination entry command
is supported in some languages.
Another example of a One-Shot
Destination Entry command is,
“Navigate to Place of Interest –
Hotels.” If these commands do not
work, try saying, “Navigate to Place
of Interest” or“Navigate to Address”
and the system will do the rest. Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active.
See
“Retained Accessory Power
(RAP)” in the owner's manual.
Using Voice Recognition
Voice recognition becomes available
once the system has been
initialized. This begins when the
ignition is turned on. Initialization
may take a few moments.
1. Press
gon the steering wheel
control to activate voice
recognition, or touch the
gicon
on the infotainment display.
2. The audio system mutes and the system plays a prompt
followed by a beep.
3. Wait until after the beep completes, then clearly speak
one of the commands
described in this section.
Press
gto interrupt any voice
recognition system prompt. For
example, if the prompt seems