rear GMC YUKON 2020 Infotainment System Manual

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
Rear Seat Infotainment 43
HDMI Input
An HDMI cable is required to
connect an HDMI device to the RSI
hub. The RSI HDMI input allows
connection to:
.Video games, disc players,
cameras, smartphones, tablets,
and A/V dongles that have HDMI
(version 1.4a) outputs.
. Smart devices that support
Mobile High-Definition Link
(MHL) version 2.0.
. Apple devices. A supporting
HDMI cable from Apple is
required.
For certain HDMI devices that
support USB charging, the USB
ports can be used as a power
source.
To use the HDMI input of the RSI
system: 1. Connect the auxiliary device with an HDMI cable.
2. Power on both the auxiliary device and the RSI video
screen. 3. Press MEDIA on the remote
control and use the arrows to
change the source to HDMI.
USB
There are two USB ports to provide
the RSI system audio/video from
supported devices, as well as to
provide device charging.
Audio from these ports can only be
heard and controlled by the rear
seat passengers. Video can be
heard, shown, and controlled by the
rear and front passengers.
To use the USB: 1. Insert the device into one of the two ports.
2. Select the source (USB 1 or USB 2) through the rear screen
menu using MEDIA on the
remote control.
3. Select the source via the front by touching the Video icon on
the Home Page.Audio Output
Audio from a Blu-ray/DVD/CD
player or HDMI inputs can be heard
through:
.Wireless headphones: Available
for any source depending on the
selected channel.
. Vehicle speakers: Touch the
Video icon on the Home Page.
Select any other source to stop
the speaker audio; rear audio
will continue to play.
. Vehicle wired headphone jack:
See “Wired Headphone Jack”
following.
The RSI system transmits the audio
signal to the wireless headphones if
an audio signal is available. See
“Headphones” earlier in this section.
Front seat passengers can listen to
playback from the attached rear
device through the vehicle speakers
by selecting that source from the
Video Application on the front
display Home Page.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
44 Rear Seat Infotainment
Wired Headphone Jack
Select MENU on the remote control,
then select Settings and then Wired
Headphones to listen to audio on
the wired headphones. The
headphone audio plays depending
on which screen is selected. The
default is screen 1 audio.
Remote Control
Remote Control Buttons1.
7(Previous/Reverse)
. Radio: Press to seek the
previous radio station.
. CD: Press to seek the
previous track. .
Blu-ray/DVD: Press to seek
the previous chapter.
. Press and hold for fast
reverse.
2. MEDIA .Press to scroll through the
menus including: BD/DVD/
CD, USB 1, USB 2, HDMI.
3.
J(Play/Pause)
. Press to start playing.
Press to pause. Press
again to continue playing.
4.
6(Next/Fast Forward)
. Radio: Press to seek the
next radio station.
. CD: Press to seek the next
track.
. Blu-ray/DVD: Press to seek
the next chapter.
. Press and hold to fast
forward. 5. SCREEN 1
.For single overhead
screens:
Press to change the source
displayed on the overhead
screen to SCREEN 1
selected source. Select
audio sources. Only one
video can be played on the
screen at a time. Audio for
both sources will continue
on the headphones. Once
pressed, all remote control
commands will correspond
to SCREEN 1.
. For dual overhead screens:
Press to select the second
row overhead screen. Once
pressed, all remote control
commands will correspond
to SCREEN 1.
6.
O(Power)
. Press to turn the video
screens on and off.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
Rear Seat Infotainment 45
7. SCREEN 2.For single overhead
screens:
Press to change the source
displayed on the overhead
screen to SCREEN 2
selected source. Only one
video can be played on the
screen at a time. Audio for
both sources will continue
on the headphones. Once
pressed, all remote control
commands will correspond
to SCREEN 2.
. For dual overhead screens:
Press to select the optional
third row overhead screen.
Once pressed, all remote
control commands will
correspond to SCREEN 2.
8.
o(Previous/Reverse/
Decrease)
. Radio and CD: Press to go
to the previous station or
track.
. Press to go to the
previous menu. .
Press to decrease the
brightness of the RSI
screen.
9.
w(Up Arrow)
. Press to scroll up a list.
10.
r/ENTER
. Press to select the
highlighted choice in
any menu.
. Press and hold for
quick play.
11.
p(Next/Forward/Increase)
. Radio and CD: Press to go
to the next station or track.
. Press to go to the
next menu.
. Press to increase the
brightness of the RSI
screen.
12.
x(Down Arrow)
. Press to go down a list. 13.
0(Back)
. Press to go back to the
previous menu.
. Press and hold to go back
to the now playing screen.
14. MENU .Press to go to the menu of
the now playing screen.
15. RADIO .Press to scroll through the
radio sources including AM,
FM, and SXM (if equipped).
To use the remote control, aim it at
the receiver window at the forward
overhead screen and press firmly.
Direct sunlight or very bright light
could affect the ability of the RSI
receiver to receive signals from the
remote control. Check the batteries
if the remote control does not seem
to be working. See “Battery
Replacement” following. Objects
blocking the line of sight could also
affect the function of the remote
control.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
46 Rear Seat Infotainment
If a CD, Blu-ray/DVD, or MP3 disc is
in the CD slot, the remote control
O
power button can be used to turn on
the video screen display and start
the disc. The infotainment system
can also turn on the video screen
display.
Caution
Storing the remote controls in a
hot area or in direct sunlight can
damage them, and the repairs
would not be covered by the
vehicle warranty. Storage in
extreme cold can weaken the
batteries. Keep the remote
controls stored in a cool, dry
place.
Battery Replacement
To change the remote control
batteries: 1. Insert a coin or key to pull up the rear cover on the remote
control. 2. Replace the two AAA batteries
in the compartment.
3. Replace the battery cover.
Remove the batteries from the
remote control if it will not be used
for an extended period of time.
Video Voice Over
If equipped, the RSI system has a
Video Voice Over feature to benefit
the visually and hearing impaired.
When activated, the RSI will read
aloud menu titles, menu listings,
pop-ups, alerts, and file titles from
audio and video media. Titles with
gibberish, special characters,
or foreign text may not be read
aloud.
Use one of the following to turn
Video Voice Over on or off:
. Select Video Voice Over from
the Front Display menu.
. Select Video Voice Over from
the RSI menu.
. Press and hold the remote
control MENU and Play/Pause
for five seconds. Video Voice Over will remain active
over ignition cycles until it is
turned off.
RSI Troubleshooting
No power :
The ignition might not
be in ON/RUN or ACC/
ACCESSORY.
The picture does not fill the
screen. There are black borders
on the top and bottom or on both
sides, or it looks stretched out :
Press MENU on the remote control
to change the display mode setting.
The remote control does not
work : Check to make sure the
remote control is programmed to the
correct screen. Make sure there is
no obstruction between the remote
control and the transmitter window
and check the batteries to make
sure they are not dead or installed
incorrectly.
There is no sound from the
headphones with the indicator
light on : If the batteries are good,
make sure the headphones are

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
Rear Seat Infotainment 47
programmed to the correct screen
and on the correct channel for the
screen being viewed.
The HDMI source is running but
there is no picture or sound :
Check that the RSI video screen is
in the HDMI mode by pressing
MEDIA on the remote control.
Check the HDMI connections at
both devices.
Sometimes the wireless
headphone audio cuts out or
buzzes :Check for obstructions,
low batteries, reception range, and
interference from cell phone towers
or from cellular telephone use in the
vehicle. Check that the headphones
are on correctly using the L (Left)
and R (Right) on the headphones.
Check that the headphones are
positioned properly with the
headband across the top of
the head.
I lost the remote and/or the
headphones : See your dealer for
assistance. The Blu-ray/DVD is playing, but
there is no picture or sound :
Check that the RSI video screen is
sourced to the Blu-ray/DVD player
by pressing MEDIA on the remote
control.
Videos from my phone are played
back sideways or upside-down
when the phone is connected via
DLNA :
This cannot be corrected by
the RSI system. While playing
through DLNA, the RSI will only play
back videos in the orientation in
which they were recorded.
Video Display Error Messages
The video screen may display one
of the following:
Disc Error : There are disc load or
eject problems, the disc is inserted
with the disc label wrong side up,
the disc is damaged, or the disc is
not from the correct region. No Disc Inserted :
No disc is
present.
Disc Player Error : The
temperature is outside the operating
range of the RSI system. If the
temperature is within range, see
your dealer.
Video Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Positioning
Systems (GPSs), two-way radios,
mobile faxes, or walkie talkies.
It might be necessary to turn off the
video player when operating one of
these devices in or near the vehicle.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
Settings 95
Display
From the Display menu, the
following may be displayed:
.Mode: Touch Auto, Day, or Night
to adjust the display. Touch the
Back icon on the infotainment
display to go to the
previous menu.
. Calibrate Touchscreen: Touch to
calibrate the infotainment display
and follow the prompts. Touch
the Back icon on the
infotainment display to go back
to the previous menu.
. Turn Off Display: Touch to turn
the display off. Touch anywhere
on the display area or any center
stack control again to turn the
display on.
Rear Camera
Touch to display the Rear Camera
menu. See “Driver Assistance
Systems” in the owner's manual.
Return to Factory Settings
Touching Continue restores all
factory settings. Touch Return to Factory Settings
and the following list may display:
.
Restore Vehicle Settings:
Restores factory vehicle
personalization settings. Touch
Restore Vehicle Settings. Touch
Cancel or Continue. Touch the
Back icon on the infotainment
display to go back to the
last menu.
. Clear All Private Data: If
available, use to erase personal
private data before loaning or
selling the vehicle. Touch Clear
All Private Data. Touch Cancel
or Continue. If Continue is
touched, a confirmation pop-up
will appear indicating all private
data has been cleared from the
system.
. Restore Radio Settings:
Restores factory radio settings.
Touch Restore Radio Settings.
Touch Cancel or Continue.
Touch the Back icon on the
infotainment display to go back
to the last menu.
Over-the-Air Software Updates
If equipped, the infotainment system
can download and install select
software updates over a wireless
connection. The system will prompt
for certain updates to be
downloaded and installed. There is
also an option to check for updates
manually.
To manually check for updates,
touch SETTINGS on the Home
Page, followed by Software
Information, and then System
Update. Follow the on-screen
prompts. The steps to check for
download and install updates may
vary by vehicle.
Downloading Over-the-Air vehicle
software updates requires Internet
connectivity, which can be accessed
through the vehicle’ s built-in 4G LTE
connection, if equipped and active.
If required, data plans are provided
by a third party. Optionally, a secure
Wi-Fi hotspot such as a compatible
mobile device hotspot, home
hotspot or public hotspot can be
used. Applicable data rates may
apply.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
98 Settings
.The radio will mute when the
driver seat belt, and in some
vehicles the front passenger
seat belt, is not buckled. The
audio from any device paired to
the vehicle will also be muted.
. An object placed on the front
passenger seat, such as a
briefcase, handbag, grocery bag,
laptop, or other electronic
device, could cause the
passenger sensing system to
falsely sense an unbuckled front
passenger and mute the radio.
If this happens, remove the
object from the seat. See
“Passenger Sensing System” in
the owner's manual.
. Some safety systems, such as
Lane Departure Warning,
if equipped, cannot be turned
off. They may include: Park
Assist, Side Blind Zone Alert,
Lane Change Alert, Rear Cross
Traffic Alert, Forward Collision
Alert, Automatic Emergency
Braking, Pedestrian Braking,
Lane Departure Warning, Lane
Keep Assist, Daytime Running Lamps/Automatic Light Control,
Traction Control, Stability
Control, and Antilock Brakes.
. The gap setting for the Forward
Collision Alert and Adaptive
Cruise Control, if equipped,
cannot be changed.
. When trying to change a safety
feature that is not configurable in
Teen Driver, the DIC displays a
message indicating that Teen
Driver is active and the action is
not available.
. Enhanced Low Fuel Warning (if
equipped) –When the vehicle is
low on fuel, the low fuel light on
the instrument cluster flashes
and the DIC low fuel warning
cannot be dismissed.
Report Card
The vehicle owner must secure the
driver ’s consent to record certain
vehicle data when the vehicle is
driven with a registered Teen Driver
key. There is one Report Card per
vehicle. Data is not recorded when
Teen Driver is not active. The Report Card data is collected
from the time Teen Driver is
activated or the last time the Report
Card was reset. The following items
may be recorded:
.
Distance Driven –the total
distance driven.
. Maximum Speed –the maximum
vehicle speed recorded.
. Overspeed Warnings –the
number of times the speed
warning setting was exceeded.
. Wide Open Throttle –the
number of times the accelerator
pedal is pressed nearly all the
way down.
. Forward Collision Alerts –the
number of times the driver was
notified when approaching a
vehicle ahead too quickly and at
potential risk for a crash.
. Forward Collision Avoidance
Braking (if equipped) –Also
referred to as Automatic
Emergency Braking, this is the
number of times the vehicle

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
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112 Index
E
Ending a Call . . . . . . . . . . . . . . . . . . . . 90
English and Metric UnitConversion . . . . . . . . . . . . . . . . . . . . . 96
Error Messages . . . . . . . . . . . . . . . . . 20
F
Finding a Station . . . . . . . . . . . . . . . . 13
Fixed Mast Antenna . . . . . . . . . . . . . 18
FM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
G
Global Positioning
System (GPS) . . . . . . . . . . . . . . . . . . 75
Guidance Problems with the Route . . . . . . . . 76
H
HD Radio Technology . . . . . . . . . . . 15
Headphones . . . . . . . . . . . . . . . . . . . . . 40
Helpful Hints for Speaking
Commands . . . . . . . . . . . . . . . . . . . . . 79
Home Page Features . . . . . . . . . . . . . 8
I
If the System Needs Service . . . . . 77
Infotainment Display Features . . . 10
Infotainment Gestures . . . . . . . . . . . 10
Infotainment System . . . . . . . . . . . . . . 3 Rear Seat . . . . . . . . . . . . . . . . . . . . . . . 28 Infotainment System Settings . . . . 12
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jack
Auxiliary. . . . . . . . . . . . . . . . . . . . . . . . . 24
L
Language . . . . . . . . . . . . . . . . . . . . . . . . 93
Loading and Ejecting Discs . . . . . . 19
M
Making a Call Using Contactsand Recent Calls . . . . . . . . . . . . . . . 88
Making a Call Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . 89
Map Adjustments . . . . . . . . . . . . . . . . 54
Map Data Updates . . . . . . . . . . . . . . . 77
Map End User License Agreement . . . . . . . . . . . . . . . . . . . . 105
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Media Avoiding Untrusted Devices . . . . . 19
Menus and Features . . . . . . . . . . . . . 29
Messaging Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Mixed-Audio Favorites . . . . . . . . . . . 15
Mobile Device Usage . . . . . . . . . . . . 17
Multi-band Antenna . . . . . . . . . . . . . . 18
N
Navigation Destination. . . . . . . . . . . . . . . . . . . . . . 57
Using the System . . . . . . . . . . . . . . . 48
Navigation Symbols . . . . . . . . . . . . . 56
O
OnStar System . . . . . . . . . . . . . . 27, 75
Over-the-Air Software
Updates . . . . . . . . . . . . . . . . . . . . 11, 95
Overview . . . . . . . . . . . . . . . . . . . . . . . . . 2
P
Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Phone Apple CarPlay and
Android Auto. . . . . . . . . . . . . . . . . . . 91
Bluetooth. . . . . . . . . . . . . . . . . . . . 86, 87
Playing an Audio CD . . . . . . . . . . . . 19
Playing an MP3 CD . . . . . . . . . . . . . . 20
Playing from a USB . . . . . . . . . . . . . . 22
Playing the Radio . . . . . . . . . . . . . . . . 12
Port USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Positioning
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Problems with Route Guidance . . . . . . . . . . . . . . . . . . . . . . 76

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
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Index 113
R
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93HD Radio Technology . . . . . . . . . . . 15
Radio Data System (RDS) . . . . . . . 16
Radio Reception . . . . . . . . . . . . . . . . . 17
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . . 12
Satellite . . . . . . . . . . . . . . . . . . . . . . . . . 16
Rear Camera . . . . . . . . . . . . . . . . . . . . 95
Rear Seat Infotainment (RSI) System . . . . . . . . . . . . . . . . . . . . . . . . . 28
Rear Seat Infotainment (RSI) Wi-Fi (If Equipped) . . . . . . . . . . . . . 41
Recognition
Voice. . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Remote Control . . . . . . . . . . . . . . . . . . 44
Return to Factory Settings . . . . . . . 95
RSI Controls Available from the Front Screen . . . . . . . . . . . . . . . 37
S
Satellite Radio . . . . . . . . . . . . . . . . . . . 16
Schedule I: Gracenote EULA . . . 103
Scroll Features . . . . . . . . . . . . . . . . . . 55
Servicing System . . . . . . . . . . . . . . . . 77
Settings . . . . . . . . . . . . . . . . . . . . . . . . . 93
SiriusXM Menu . . . . . . . . . . . . . . . . . . 17
SiriusXM NavTraffic . . . . . . . . . . . . . 73 SiriusXM Satellite Radio
Service . . . . . . . . . . . . . . . . . . . . . 16, 17
SiriusXM Travel Link Fuel Pricing . . . . . . . . . . . . . . . . . . . . . . . . . 74
SiriusXM Travel Link Movie Listings . . . . . . . . . . . . . . . . . . . . . . . . 74
SiriusXM Travel Link Weather . . . 70
Software Updates . . . . . . . . . . . . . . . 11
Sources . . . . . . . . . . . . . . . . . . . . . . . . . 29
Steering Wheel Controls . . . . . . . . . . 8
Storing Radio Presets . . . . . . . . . . . 14
Switching to Handset or
Handsfree Mode . . . . . . . . . . . . . . . 88
Symbols Navigation. . . . . . . . . . . . . . . . . . . . . . . 56
System
Global Positioning. . . . . . . . . . . . . . . 75
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Rear Seat Infotainment (RSI). . . . 28
System Operation . . . . . . . . . . . . . . . 28T
Teen Driver . . . . . . . . . . . . . . . . . . . . . . 96
Text Menu . . . . . . . . . . . . . . . . . . . . . . . 91
Text Messaging . . . . . . . . . . . . . . . . . . 90
Text Settings . . . . . . . . . . . . . . . . . . . . . 91
The OnStar App . . . . . . . . . . . . . . . . . 27
Three-Way Calling . . . . . . . . . . . . . . . 90 Time and Date . . . . . . . . . . . . . . . . . . . 93
Trademarks and License
Agreements . . . . . . . . . . . . . . . . . . . 100
Turn List . . . . . . . . . . . . . . . . . . . . . . . . . 68
U
Updates Map Data . . . . . . . . . . . . . . . . . . . . . . . 77
Software . . . . . . . . . . . . . . . . . . . . . . . . 11
USB Port . . . . . . . . . . . . . . . . . . . . . . . . 21
Using the Navigation System . . . . 48
Using the System . . . . . . . . . . . . . . . . . 8
Using Voice Recognition . . . . . . . . . 78
Using Voice Recognition for List Options . . . . . . . . . . . . . . . . . . . . 80
V
Valet Mode . . . . . . . . . . . . . . . . . . . . . . 93
Vehicle Positioning . . . . . . . . . . . . . . 76
Vehicle Settings . . . . . . . . . . . . . . . . . 94
Video Display Error Messages . . . 47
Video Distortion . . . . . . . . . . . . . . . . . 47
Video Voice Over . . . . . . . . . . . . . . . . 46
Viewing a Text Message . . . . . . . . . 91
Viewing Sender Information . . . . . 91
Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Voice Mail . . . . . . . . . . . . . . . . . . . . . . . 90
Voice Pass-Thru . . . . . . . . . . . . . . . . . 84
Voice Recognition . . . . . . . . . . . . . . . 78