Infotainment GMC YUKON 2020 User Guide

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13566587) - 2020 - CRC - 4/15/19
174 Infotainment System
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . 174
Introduction
Infotainment
See the infotainment manual for
information on the radio, audio
players, phone, navigation system,
Rear Seat Entertainment (RSE),
and voice or speech recognition,
if equipped. It also includes
information on settings.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine
noise in the vehicle’s interior. ANC
requires the factory-installed audio
system, radio, speakers, amplifier
(if equipped), induction system, and
exhaust system to work properly.
Deactivation is required by your
dealer if related aftermarket
equipment is installed.

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13566587) - 2020 - CRC - 4/15/19
Driving and Operating 185
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
. Designate a front seat
passenger to handle potential
distractions.
. Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
. Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint. .
Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment manual for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the seat belt. See Seat Belts062.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready. .
Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13566587) - 2020 - CRC - 4/15/19
Driving and Operating 205
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, turn off the vehicle
only in an emergency.
In an emergency, if the vehicle
cannot be pulled over and must be
turned off while driving: 1. Push the key all the way in toward the steering column,
then turn the key to ACC/
ACCESSORY.
2. Brake using firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
3. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. Continue
braking and steer the vehicle to
a safe location.
4. Come to a complete stop. 5. Shift to P (Park).
6. Push the key all the way in
toward the steering column (1),
then turn the ignition to
LOCK/OFF (2).
7. Set the parking brake. See Parking Brake 0225.
8. Remove the key.
9. Release the brake pedal.
Caution
Use the correct key, make sure it
is all the way in —or pushed all
the way in toward the steering
column when turning off the
vehicle —and turn it only with
your hand.
1 (ACC/ACCESSORY) : This
position allows features such as the
infotainment system to operate
while the vehicle is off. It also
unlocks the steering column,
if equipped with a locking steering
column. Use this position if the vehicle must be pushed or towed.
See
Retained Accessory Power
(RAP) 0209.
From ON/RUN, push the key all the
way in toward the steering column,
then turn the key to ACC/
ACCESSORY.
If the key is left in ACC/
ACCESSORY with the engine off,
the battery could drain and the
vehicle may not start.
A warning chime will sound when
the driver door is opened and the
key is in the ignition.
2 (ON/RUN) : This position can be
used to operate the electrical
accessories and to display some
instrument cluster warning and
indicator lights. This position can
also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.
The switch stays in this position
when the engine is running. The
transmission is also unlocked in this
position.

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13566587) - 2020 - CRC - 4/15/19
Driving and Operating 209
away from moving engine
parts. If you do not, it could be
damaged.
The length of time the heater should
remain plugged in depends on
several factors. Ask a dealer in the
area where you will be parking the
vehicle for the best advice on this.
Retained Accessory
Power (RAP)
When the ignition is turned from on
to off, the following features (if
equipped) will continue to function
for up to 10 minutes, or until the
driver door is opened. These
features will also work when the
ignition is in RUN or ACC/
ACCESSORY:
. Infotainment System
. Power Windows (during RAP
this functionality will be lost
when any door is opened)
. Sunroof (during RAP this
functionality will be lost when
any door is opened)
. Auxiliary Power Outlet .
Audio System
. OnStar System
Shifting Into Park
{Warning
It can be dangerous to get out of
the vehicle if the shift lever is not
fully in P (Park) with the parking
brake firmly set. The vehicle can
roll. If you have left the engine
running, the vehicle can move
suddenly. You or others could be
injured. To be sure the vehicle will
not move, even when you are on
fairly level ground, use the steps
that follow. If the vehicle has a
four-wheel-drive transfer case
with an N (Neutral) position, and
the transfer case is in N (Neutral),
the vehicle will be free to roll,
even if the shift lever is in
P (Park). Be sure the transfer
case is in a drive gear. If towing a
trailer, see Driving Characteristics
and Towing Tips 0259. 1. Hold the brake pedal down,
then set the parking brake. See
Parking Brake 0225.
2. Move the shift lever into the P (Park) position by pulling the
shift lever toward you and
moving it up as far as it will go.
3. Be sure the transfer case is in a drive gear –not in
N (Neutral).
4. Push the ignition key in, towards the steering column
and then turn the ignition off.
5. Remove the key and take it with you. If you can leave the
vehicle with the ignition key in
your hand, the vehicle is in
P (Park).
Leaving the Vehicle with the
Engine Running
{Warning
It can be dangerous to leave the
vehicle with the engine running.
The vehicle could move suddenly
(Continued)

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13566587) - 2020 - CRC - 4/15/19
242 Driving and Operating
.Front and rear bumpers and the
area below the bumpers
. Front grille and headlamps
. Front camera lens in the front
grille or near the front emblem
. Front side and rear side panels
. Outside of the windshield in front
of the rearview mirror
. Side camera lens on the bottom
of the outside mirrors
. Rear side corner bumpers
. Rear Vision Camera above the
license plate
Assistance Systems for
Parking or Backing
If equipped, the Rear Vision Camera
(RVC), Rear Park Assist (RPA),
Front Park Assist (FPA), Surround
Vision, Front Vision Camera, and
Rear Cross Traffic Alert (RCTA) may
help the driver park or avoid objects.
Always check around the vehicle
when parking or backing. Rear Vision Camera (RVC)
When the vehicle is shifted into
R (Reverse), the RVC displays an
image of the area behind the vehicle
in the infotainment display. The
previous screen displays when the
vehicle is shifted out of R (Reverse)
after a short delay. To return to the
previous screen sooner, press any
button on the infotainment system,
shift into P (Park), or reach a vehicle
speed of approximately 12 km/h (8
mph). The rear vision camera is
above the license plate.
1. View Displayed by the
Camera
1. View Displayed by theCamera
2. Corners of the Rear Bumper
Displayed images may be farther or
closer than they appear. The area
displayed is limited and objects that
are close to either corner of the
bumper or under the bumper do not
display.
A warning triangle may display to
show that RPA has detected an
object. This triangle changes from
amber to red and increases in size
the closer the object.
Surround Vision
If equipped, Surround Vision
displays an image of the area
surrounding the vehicle, along with
the front or rear camera views in the

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13566587) - 2020 - CRC - 4/15/19
Driving and Operating 243
infotainment display. The front
camera is in the grille or near the
front emblem, the side cameras are
on the bottom of the outside
rearview mirrors, and the rear
camera is above the license plate.
{Warning
The Surround Vision cameras
have blind spots and will not
display all objects near the
corners of the vehicle. Folding
outside mirrors that are out of
position may not display surround
view correctly. Always check
around the vehicle when parking
or backing.
1. Views Displayed by theSurround Vision Cameras
2. Area Not Shown
1. Views Displayed by the Surround Vision Cameras
2. Area Not Shown
Front Vision Camera
If equipped, a view of the area in
front of the vehicle shows in the
infotainment display. The view
displays after shifting from
R (Reverse) to a forward gear, or by
touching CAMERA on the
infotainment display, and when the
vehicle is moving forward slower
than 8 km/h (5 mph). If equipped,
the front view camera also displays
when the Park Assist system
detects an object within
30 cm (12 in).

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13566587) - 2020 - CRC - 4/15/19
Driving and Operating 245
object location, or both sides of the
Safety Alert Seat will pulse five
times. Beeps for FPA are higher
pitched than for RPA.
Rear Cross Traffic Alert (RCTA)
If equipped, when the vehicle is
shifted into R (Reverse), RCTA
displays a red warning triangle with
a left or right pointing arrow to warn
of traffic coming from the left or
right. This system detects objects
coming from up to 20 m (65 ft) from
the left or right side of the vehicle.
When an object is detected, either
three beeps sound from the left or
right or three Safety Alert Seat
pulses occur on the left or right side,
depending on the direction of the
detected vehicle.
Use caution while backing up when
towing a trailer, as the RCTA
detection zones that extend out
from the back of the vehicle do not
move further back when a trailer is
towed.Turning the Features On or Off
TheXbutton to the left of the
steering wheel is used to turn on or
off the Front and Rear Park Assist.
The indicator light in the button
comes on when the features are on
and turns off when the features
have been disabled.
Front and Rear Park Assist can be
set to Off, On, or On with Towbar
through vehicle personalization. See
“Park Assist” underVehicle
Personalization 0152. If Park Assist
is turned off through vehicle
personalization, the Park Assist
button will be disabled. To turn the
Park Assist on again, select On in
vehicle personalization. The On with
Towbar setting allows for Park
Assist to work properly with an
attached trailer hitch. Turn off Park
Assist when towing a trailer.
To turn the RPA symbols, guidance
lines, or Rear Cross Traffic Alert on
or off, see “Rear Camera” and
“Collision/Detection Systems” under
Vehicle Personalization 0152. On some models, select the guidance
lines button on the infotainment
display to turn them on or off.
Assistance Systems for
Driving
If equipped, when driving the
vehicle in a forward gear, Forward
Collision Alert (FCA), Lane
Departure Warning (LDW), Lane
Keep Assist (LKA), Side Blind Zone
Alert (SBZA), Lane Change Alert
(LCA), and/or Automatic Emergency
Braking (AEB) can help to avoid a
crash or reduce crash damage.
Forward Collision Alert
(FCA) System
If equipped, the FCA system may
help to avoid or reduce the harm
caused by front-end crashes. When
approaching a vehicle ahead too
quickly, FCA provides a red flashing
alert on the windshield and rapidly
beeps or pulses the driver seat.
FCA also lights an amber visual
alert if following another vehicle
much too closely.

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13566587) - 2020 - CRC - 4/15/19
322 Vehicle Care
FusesUsage
19 Body control module 4
20 Rear seat entertainment
21 Sunroof/beacon upffiter
22 –
23 –
24 –
25 –
26 Infotainment/Airbag
27 –/RF window switch/
Rain sensor
28 Obstacle detection/USB
29 Radio Fuses
Usage
30 –
31 –
32 –
33 –
34 –
35 –
36 Special equipment option B2
37 Special equipment option
38 Body control module 2
39 DC to AC inverter
40 –
41 –
42 –
43 – Fuses
Usage
44 Right door window motor
45 Front blower
46 Body control module 6
47 Body control module 7
48 Amplifier
49 Right front seat
50 Accessory power outlet 3
56 –
Relays Usage
51 –
52 Retained accessory power
53 –
54 –
55 –

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13566587) - 2020 - CRC - 4/15/19
396 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 396
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 398
Customer Assistance for Text Telephone (TTY) Users . . . . . 399
Online Owner Center . . . . . . . . . 399
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 399
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 400
Scheduling Service Appointments . . . . . . . . . . . . . . . 401
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 402
Collision Damage Repair . . . . . 403
Publication Ordering Information . . . . . . . . . . . . . . . . . . 405
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 405
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 406
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 407
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 407
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 407
Cybersecurity . . . . . . . . . . . . . . . . . 408
Event Data Recorders . . . . . . . . 408
OnStar . . . . . . . . . . . . . . . . . . . . . . . 409
Infotainment System . . . . . . . . . . 409
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13566587) - 2020 - CRC - 4/15/19
Customer Information 405
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with