Infotainment GMC YUKON 2020 Owner's Guide

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13566587) - 2020 - CRC - 4/15/19
Customer Information 409
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.OnStar
If the vehicle is equipped with
OnStar and has an active service
plan, additional data may be
collected and transmitted through
the OnStar system. This includes
information about the vehicle’s
operation; collisions involving the
vehicle; the use of the vehicle and
its features, including infotainment;
and the location and approximate
GPS speed of the vehicle. Refer to
the OnStar Terms and Conditions
and Privacy Statement on the
OnStar website.
SeeOnStar Additional Information
0 412.
Infotainment System
Using the navigation system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. See the
infotainment manual for information
on stored data and for deletion
instructions.

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13566587) - 2020 - CRC - 4/15/19
OnStar 411
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped. Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13566587) - 2020 - CRC - 4/15/19
OnStar 413
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 405.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13566587) - 2020 - CRC - 4/15/19
418 Connected Services
Connected
Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . 418
Connections . . . . . . . . . . . . . . . . . . 419
Diagnostics . . . . . . . . . . . . . . . . . . . 420
Connected Services
Navigation
Navigation requires a specific
OnStar or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some
vehicles, press
=to open the OnStar app on the infotainment
display. For other vehicles press
=
as follows.
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13566587) - 2020 - CRC - 4/15/19
Connected Services 419
2. Say“Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system. See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myGMC mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./Cana-
da/Mexico-13566587) - 2020 - CRC - 4/15/19
Index 423
Check (cont'd)Ignition Transmission Lock . . . 308
Child Restraints Infants and Young Children . . . . . 88
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 93
Older Children . . . . . . . . . . . . . . . . . . 86
Securing . . . . . . . . . . . . 103, 105, 106
Systems . . . . . . . . . . . . . . . . . . . . . . . . 90
Child-View Mirror . . . . . . . . . . . . . . . . 41
Circuit Breakers . . . . . . . . . . . . . . . . 315
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 367
Interior Care . . . . . . . . . . . . . . . . . . 372
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . 175
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Cluster, Instrument . . . . . . . . . . . . . 126
Collision Damage Repair . . . . . . . 403
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . 109
Compass . . . . . . . . . . . . . . . . . . . . . . . 119
Connected Services
Connections . . . . . . . . . . . . . . . . . . 419
Diagnostics . . . . . . . . . . . . . . . . . . . 420
Navigation . . . . . . . . . . . . . . . . . . . . 418 Connections
Connected Services . . . . . . . . . . 419
Control Hill Descent . . . . . . . . . . . . . . . . . . 228
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 226
Control of a Vehicle . . . . . . . . . . . . . 186
Convenience Net . . . . . . . . . . . . . . . 112
Convex Mirrors . . . . . . . . . . . . . . . . . . 37
Coolant Engine Temperature Gauge . . 131
Engine Temperature
Warning Light . . . . . . . . . . . . . . . 141
Cooling . . . . . . . . . . . . . . . . . . . . 175, 179
Cooling System . . . . . . . . . . . . . . . . . 297
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 402
Cruise Control . . . . . . . . . . . . . . . . . . 230 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Cruise Control, Adaptive . . . . . . . . 232
Cupholders . . . . . . . . . . . . . . . . . . . . . 109
Customer Assistance . . . . . . . . . . . 399 Offices . . . . . . . . . . . . . . . . . . . . . . . . 398
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 399
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . 405 Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 396
Cybersecurity . . . . . . . . . . . . . . . . . . . 408
D
Damage Repair, Collision . . . . . . . 403
Danger, Warning, and Caution . . . . 3
Data Collection Infotainment System . . . . . . . . . . 409
OnStar . . . . . . . . . . . . . . . . . . . . . . . 409
Data Recorders, Event . . . . . . . . . 408
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 167
Defensive Driving . . . . . . . . . . . . . . . 185
Delayed Locking . . . . . . . . . . . . . . . . . 25
Diagnostics Connected Services . . . . . . . . . . 420
Distracted Driving . . . . . . . . . . . . . . . 184
Dome Lamps . . . . . . . . . . . . . . . . . . . 170
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 144
Delayed Locking . . . . . . . . . . . . . . . . 25
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Power Locks . . . . . . . . . . . . . . . . . . . . 25
Drive Belt Routing, Engine . . . . . . 395
Driver Assistance Systems . . . . . 240
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 144

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./Cana-
da/Mexico-13566587) - 2020 - CRC - 4/15/19
426 Index
Headlamps (cont'd)Lamps On Reminder . . . . . . . . . 143
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 55
Steering Wheel . . . . . . . . . . . . . . . .116
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Heated Mirrors . . . . . . . . . . . . . . . . . . . 39
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 207
Heating . . . . . . . . . . . . . . . . . . . . 175, 179
High-Beam On Light . . . . . . . . . . . . 143
High-Speed Operation . . . . . . . . . . 334
Hill and Mountain Roads . . . . . . . . 193
Hill Descent Control (HDC) . . . . . 228
Hill Start Assist (HSA) . . . . . . . . . . 225
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 63
HVAC . . . . . . . . . . . . . . . . . . . . . . 175, 179
I
Ignition Positions . . . . . . . . . . 202, 204
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 308
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 36 Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . 140
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 88
Information Publication Ordering . . . . . . . . . . 405
Infotainment . . . . . . . . . . . . . . . . . . . . 174
Infotainment System . . . . . . . . . . . . 409
Instrument Cluster . . . . . . . . . . . . . . 126
Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 41
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North
America . . . . . . . . . . . . . . . . . . . . . . . 360
K
Keyless EntryRemote (RKE) System . . . . . 13, 16
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . .9, 10
L
Labeling, Tire Sidewall . . . . . . . . . . 329
Lamps Daytime Running (DRL) . . . . . . 167
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 170
Exterior Controls . . . . . . . . . . . . . . 164 Lamps (cont'd)
Exterior Lamps Off
Reminder . . . . . . . . . . . . . . . . . . . 166
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . 173
License Plate . . . . . . . . . . . . . . . . . 314
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . 136
On Reminder . . . . . . . . . . . . . . . . . 143
Reading . . . . . . . . . . . . . . . . . . . . . . 171
Lane Change Alert (LCA) . . . . . . . 250
Lane Keep Assist (LKA) . . . . . . . . 251
Lane Keep Assist Light . . . . . . . . . 139
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . . . 71
Lap-Shoulder Belt . . . . . . . . . . . . . . . 65
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . 103
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 93
LED Lighting . . . . . . . . . . . . . . . . . . . . 312
Level Control Automatic . . . . . . . . . . . . . . . . . . . . . 229
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . 171
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Illumination Control . . . . . . . . . . . 170

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./Cana-
da/Mexico-13566587) - 2020 - CRC - 4/15/19
430 Index
Seats (cont'd)Second Row . . . . . . . . . . . . . . . . . . . . 56
Third Row Seat . . . . . . . . . . . . . . . . . 60
Second Row Seats . . . . . . . . . . . . . . 56
Securing Child
Restraints . . . . . . . . . . .103, 105, 106
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 143
OnStar . . . . . . . . . . . . . . . . . . . . . . . 412
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 33
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 33
Service . . . . . . . . . . . . . . . . . . . . . . . . . 182 Accessories andModifications . . . . . . . . . . . . . . . . 283
Doing Your Own Work . . . . . . . . 283
Maintenance Records . . . . . . . . 391
Maintenance, General Information . . . . . . . . . . . . . . . . . . 377
Parts Identification . . . . . . . . . . . . 392
Scheduling Appointments . . . . . 401
Services Special Application . . . . . . . . . . . 384
Servicing the Airbag . . . . . . . . . . . . . 84
Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 308
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 209 Shifting (cont'd)
Out of Park . . . . . . . . . . . . . . . . . . . 210
Side Blind Zone Alert (SBZA) . . . 249
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 169
Special Application Services . . . . 384
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 393
Speedometer . . . . . . . . . . . . . . . . . . . 129
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . 140
Start Assist, Hill . . . . . . . . . . . . . . . . . 225
Start Vehicle, Remote . . . . . . . . . . . 23
Starter Switch Check . . . . . . . . . . . 308
Starting the Engine . . . . . . . . . . . . . 206
Steering . . . . . . . . . . . . . . . . . . . . . . . . 186 Heated Wheel . . . . . . . . . . . . . . . . .116
Wheel Adjustment . . . . . . . . . . . . .115
Wheel Controls . . . . . . . . . . . . . . . .116
Steering Column Lock . . . . . . . . . . . 35
Steps Power Assist . . . . . . . . . . . . . . . . . . . 32
Storage
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . .110
Center Console . . . . . . . . . . . . . . . .110
Convenience Net . . . . . . . . . . . . . .112 Storage Areas (cont'd)
Floor Console . . . . . . . . . . . . . . . . . 111
Glove Box . . . . . . . . . . . . . . . . . . . . 109
Roof Rack System . . . . . . . . . . . . .112
Sunglasses . . . . . . . . . . . . . . . . . . . .110
Storage Compartments . . . . . . . . . 109
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 195
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 43
Sunglass Storage . . . . . . . . . . . . . . . 110
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 245
Infotainment . . . . . . . . . . . . . 174, 409
Noise Control . . . . . . . . . . . . . . . . . 306
Roof Rack . . . . . . . . . . . . . . . . . . . . .112
Systems Driver Assistance . . . . . . . . . . . . . 240
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 129
Text Telephone (TTY) Users . . . . 399
Theft-Deterrent Systems . . . . . . . . . 36Immobilizer . . . . . . . . . . . . . . . . . . . . . 36
Third-Row Seats . . . . . . . . . . . . . . . . . 60