ecu GMC YUKON 2020 Workshop Manual

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13566587) - 2020 - CRC - 4/15/19
356 Vehicle Care
.For center caps, line up the tab
on the center cap with the slot in
the wheel. The cap only goes in
one way. Place the cap on the
wheel and press until it snaps
into place.
. For bolt-on hub caps, line up the
plastic nut caps with the wheel
nuts and tighten clockwise by
hand to get them started. Then
tighten with the wheel wrench
until snug.
Storing a Flat or Spare Tire
and Tools
{Warning
Storing a jack, a tire, or other
equipment in the passenger
compartment of the vehicle could
cause injury. In a sudden stop or
collision, loose equipment could
strike someone. Store all these in
the proper place.
{Warning
Failure to follow these tire storage
instructions carefully could result
in personal injury or property
damage if the hoist cable fails or
if the tire comes loose. Make sure
the tire is stored securely before
driving.
Caution
Storing an aluminum wheel with a
flat tire under your vehicle for an
extended period of time or with
the valve stem pointing up can
damage the wheel. Always stow
the wheel with the valve stem
pointing down and have the
wheel/tire repaired as soon as
possible.
Caution
The tire hoist can be damaged if
there is no tension on the cable
when using it. To have the
necessary tension, the spare or
road tire and wheel assembly
must be installed on the tire hoist
to use it.
{Warning
An improperly stored spare tire
could come loose and cause a
crash. To avoid personal injury or
property damage, always store
the spare tire when the vehicle is
parked on a level surface.
Store the tire under the rear of the
vehicle in the spare tire carrier.
Refer to the following graphics and
instructions:

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13566587) - 2020 - CRC - 4/15/19
358 Vehicle Care
4. Insert the open end of theextension (7) through the hole
in the rear bumper (8) (hoist
shaft access hole).
5. Raise the tire part way upward. Make sure the retainer is
seated in the wheel opening.
6. Raise the tire fully against the underside of the vehicle by
turning the wheel wrench
clockwise until you hear two
clicks or feel it skip twice. The
cable cannot be overtightened.7. Make sure the tire is storedsecurely. Push, pull, and then
try to turn the tire. If the tire
moves, use the wheel wrench
to tighten the cable.
Repeat this tightness check
procedure when checking the
spare tire pressure according
to the scheduled maintenance
information or any time the
spare tire is handled due to
service of other components.
Correctly Stored
Incorrectly Stored
8. Reinstall the spare tire lock.
9. Reinstall the hoist shaft access cover.
If equipped, reinstall the hitch
cover and turn the retainers
clockwise.
To store the tools:
1. Return the tools (wheel wrench, jack handle, and jack
handle extensions) to the
tool bag.
2. Assemble the wheel blocks and jack together with the
wing nut.

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13566587) - 2020 - CRC - 4/15/19
Vehicle Care 359
3. Position the jack and wheelblocks in the driver side trim
panel over the wheelhouse.
4. Turn the jack knob clockwise until the jack is secured tight in
the mounting bracket. Be sure
to position the holes in the
base of the jack onto the pin in
the mounting bracket.
5. Use the retaining bracket to fasten the tool bag on the stud
and turn the wing nut clockwise
to secure.
6. Close the trim panel door.
Full-Size Spare Tire
If this vehicle came with a full-size
spare tire, it was fully inflated when
new, however, it can lose air over
time. Check the inflation pressure
regularly. See Tire Pressure0333
and
Vehicle Load Limits 0196. For
instructions on how to remove,
install, or store a spare tire, see Tire
Changing 0349. If equipped with a temporary use
full-size spare tire, it is indicated on
the tire sidewall. See
Tire Sidewall
Labeling 0329. This spare tire
should not be driven on over
112 km/h (70 mph), or 88 km/h
(55 mph) when pulling a trailer, at
the proper inflation pressure. Repair
and replace the road tire as soon as
it is convenient, and stow the spare
tire for future use.
Caution
If the vehicle has four-wheel drive
and a different size spare tire is
installed, do not drive in
four-wheel drive until the flat tire
is repaired and/or replaced. The
vehicle could be damaged and
the repairs would not be covered
by the warranty. Never use
four-wheel drive when a different
size spare tire is installed on the
vehicle.
The vehicle may have a different
size spare tire than the road tires
originally installed on the vehicle. This spare tire was developed for
use on this vehicle, so it is all right
to drive on it. If the vehicle has
four-wheel drive and a different size
spare tire is installed, drive only in
two-wheel drive.
After installing the spare tire on the
vehicle, stop as soon as possible
and check that the spare tire is
correctly inflated.
Have the damaged or flat road tire
repaired or replaced and installed
back onto the vehicle as soon as
possible so the spare tire will be
available in case it is needed again.
Do not mix tires and wheels of
different sizes, because they will not
fit. Keep your spare tire and its
wheel together. If the vehicle has a
spare tire that does not match the
original road tires and wheels in size
and type, do not include the spare in
the tire rotation.

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13566587) - 2020 - CRC - 4/15/19
Vehicle Care 363
engine and supports the
resonator, on the vehicle with
the dead battery.
10. Start the vehicle with the good battery and run the engine for a
while.
11. Try to start the vehicle that had the dead battery. If it will not
start after a few tries, it
probably needs service.
Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal. Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle
and removing the jumper cables,
allow it to idle for several minutes.
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash
or hook to suspension
components. Use the proper
straps around the tires to secure
the vehicle. Do not drag a locked
wheel/tire. Use tire skates or
dollies under any locked wheel/
tire while loading the vehicle. Do
not use a sling type lift to tow the
vehicle. This could damage the
vehicle.
Caution
If the vehicle cannot be shifted
into Neutral (N), do not use the
tow eye to tow the vehicle.
Vehicle damage may occur.

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13566587) - 2020 - CRC - 4/15/19
Vehicle Care 365
Caution
Use of a shield mounted in front
of the vehicle grille could restrict
airflow and cause damage to the
transmission. The repairs would
not be covered by the vehicle
warranty. If using a shield, only
use one that attaches to the
towing vehicle.
Dinghy Towing
Two-Wheel-Drive Vehicles
Caution
If the two-wheel-drive vehicle is
towed with all four wheels on the
ground, the drivetrain
components could be damaged.
The repairs would not be covered
by the vehicle warranty.
Two-wheel-drive vehicles should not
be towed with all four wheels on the
ground.
Four-Wheel-Drive Vehicles
Only dinghy tow four-wheel-drive
vehicles with a two speed transfer
case that have a N (Neutral) and a 4
nsetting.
{Warning
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). You or others could
be injured. Set the parking brake
before shifting the transfer case
to N (Neutral).
To dinghy tow: 1. Position the vehicle being towed behind the tow vehicle,
facing forward and on a level
surface.
2. Securely attach the vehicle being towed to the tow vehicle.
3. Apply the parking brake and start the engine.

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13566587) - 2020 - CRC - 4/15/19
366 Vehicle Care
4. Shift the transfer case toN (Neutral). See “Shifting into
N (Neutral)” underFour-Wheel
Drive 0219. Check that the
vehicle is in N (Neutral) by
starting the engine and shifting
the transmission to
R (Reverse) and then to D
(Drive). There should be no
movement of the vehicle while
shifting.
5. Shift the transmission into D (Drive). Turn the engine off.
Caution
Failure to disconnect the negative
battery cable or to have it contact
the terminals can cause damage
to the vehicle.
6. Disconnect the negative battery cable at the battery and
secure the nut and bolt. Cover
the negative battery post with a
non-conductive material to
prevent any contact with the
negative battery terminal. 7. Shift the transmission to
P (Park).
Caution
If the steering column is locked,
vehicle damage may occur.
8. Move the steering wheel to make sure the steering column
is unlocked.
9. With a foot on the brake pedal, release the parking brake.
10. Keep the ignition key in the towed vehicle in ACC/
ACCESSORY to prevent the
steering column from locking.
If equipped with Keyless
Access, keep the RKE
transmitter outside of the
vehicle, and manually lock the
doors. Access the vehicle as if
it has a dead RKE transmitter
battery, by using the key in the
door lock. Disconnecting the Towed Vehicle
Before disconnecting the towed
vehicle:
1. Park on a level surface.
2. Set the parking brake, then shift the transmission to
P (Park).
3. Connect the battery.
4. Apply the brake pedal.
5. Turn the ignition to ON/RUN with the engine off. Shift the
transfer case out of N (Neutral)
to 2
m. See “Shifting out of
N (Neutral)” underFour-Wheel
Drive 0219. See your dealer if
the transfer case cannot be
shifted out of N (Neutral).
6. Check that the vehicle is in 2
m
by starting the engine and
shifting the transmission to
R (Reverse) and then to D
(Drive). There should be
movement of the vehicle while
shifting.

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13566587) - 2020 - CRC - 4/15/19
376 Vehicle Care
.Do not use a floor mat if the
vehicle is not equipped with a
floor mat retainer on the driver
side floor.
. Use the floor mat with the
correct side up. Do not turn
it over.
. Do not place anything on top of
the driver side floor mat.
. Use only a single floor mat on
the driver side.
. Do not place one floor mat on
top of another.
Removing and Replacing the
Floor Mats
Pull up on the rear of the driver side
floor mat to unlock each retainer
and remove.
Reinstall by lining up the floor mat
retainer openings over the carpet
retainers and snapping into position.
Make sure the floor mat is properly
secured in place.
Verify the floor mat does not
interfere with the pedals.

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13566587) - 2020 - CRC - 4/15/19
396 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 396
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 398
Customer Assistance for Text Telephone (TTY) Users . . . . . 399
Online Owner Center . . . . . . . . . 399
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 399
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 400
Scheduling Service Appointments . . . . . . . . . . . . . . . 401
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 402
Collision Damage Repair . . . . . 403
Publication Ordering Information . . . . . . . . . . . . . . . . . . 405
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 405
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 406
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 407
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 407
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 407
Cybersecurity . . . . . . . . . . . . . . . . . 408
Event Data Recorders . . . . . . . . 408
OnStar . . . . . . . . . . . . . . . . . . . . . . . 409
Infotainment System . . . . . . . . . . 409
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13566587) - 2020 - CRC - 4/15/19
400 Customer Information
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility program. See www.gm.ca
or call 1-800-GM-DRIVE
(800-463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-888-881-3302; (Text Telephone
(TTY): 1-888-889-2438).
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number
. Telephone number of your
location .
Location of the vehicle
. Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the
duration of the vehicle's powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
GMC reserve the right to make any
changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
GMC reserve the right to limit
services or payment to an owner or driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand,
mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's

GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13566587) - 2020 - CRC - 4/15/19
408 Customer Information
Cybersecurity
GM collects information about the
use of your vehicle including
operational and safety related
information. We collect this
information to provide, evaluate,
improve, and troubleshoot our
products and services and to
develop new products and services.
The protection of vehicle electronics
systems and customer data from
unauthorized outside electronic
access or control is important to
GM. GM maintains appropriate
security standards, practices,
guidelines and controls aimed at
defending the vehicle and the
vehicle service ecosystem against
unauthorized electronic access,
detecting possible malicious activity
in related networks, and responding
to suspected cybersecurity incidents
in a timely, coordinated and effective
manner. Security incidents could
impact your safety or compromise
your private data. To minimize
security risks, please do not connect
your vehicle electronic systems to
unauthorized devices or connectyour vehicle to any unknown or
untrusted networks (such as
Bluetooth, WIFI or similar
technology). In the event you
suspect any security incident
impacting your data or the safe
operation of your vehicle, please
stop operating your vehicle and
contact your dealer.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.
How various systems in your
vehicle were operating; .
Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling.
These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.