phone GMC YUKON DENALI 2003 User Guide

Rear Seat Audio (RSA) Rear Seat Audio Controls
This feature allows rear seat passengers to listen to any
of the audio sources: radio, cassette tapes,
CDs,
DVDs, XMTM (if equipped), depending on yotir vehicles
options. However, the rear seat passengers can
only control the music sources that the front seat
passengers are not listening to. For example, rear seat
passengers may listen
to a cassette tape through
headphones while the driver listens to the radio through
the front speakers. The rear seat passengers have
control of the volume for each set of headphones. The
front seat audio controls always override the
RSA
controls.
The following functions are controlled by the
RSA
system buttons:
6 (Power): Press this button to turn the rear seat
audio system on or
off. The rear speakers will be muted
when the power is turned on unless your vehicle
is
equipped with the Base@ audio system. You may
operate the rear seat audio functions even when the
primary radio power is
off.
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-I (Volume): Turn the knob to increase or to decrease
volume. The left knob controls the left headphone and
the right knob controls the right headphone.
SRC (Source): Press this button to select an audio
source: radio, cassette tapes,
CDs, DVDs, XM
(if equipped), depending on your vehicles options.
v SEEK A : While listening to AM, FMI or FM2, XM1
or XM2, press the up or the down arrow
to tune to
the next or to the previous station and stay there. If the
front radio is in use, you cannot seek through different
stations.
While listening
to a cassette tape, press the up or the
down arrow
to hear the next or the previous selection.
If the cassette tape on the front radio is in use, you
cannot seek through different selections on a tape. While listening
to a
CD, press the up arrow to hear the
next track on the CD. Press the down arrow to go
back to the start
of the current track if more than eight
seconds have played. If the CD player on the front radio
is in use, you cannot seek through different tracks.
PROG (Program): The front passengers must
be listening
to something different for each of these
functions
to work:
e
Press this button to go to the preset radio stations
set on the pushbuttons on the main radio.
When a cassette tape is playing, press this button
to go to the other side of the tape.
When a CD is playing in the radio, press this button
to go back to the beginning of the CD.
When a
CD is playing in the CD changer, press this
button
to select a disc.
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Audio Steering Wheel Controls
You can control certain radio functions using the buttons
on your steering wheel.
I
((I? (OnStarNoice Recognition): You can press this
button
to interact with the Onstar@ system. See the
Onstar@ manual provided with your vehicle for more
information.
PROG (Program): Press this button to play a station
you have programmed on the radio preset buttons
on the selected band. If a cassette tape is playing, press
this button to play the other side of the tape. If a
compact disc is playing
in the CD changer, press this
button to
go to the next available CD.
A SOURCE v: Press this button to select AM, FMI
or FM2, XM1 or XM2 (if equipped), or a cassette
tape or CD. The cassette or CD must be loaded to play.
Available loaded sources are shown on the display as
a tape or a CD symbol.
A SEEK 7: Press the up or the down arrow to seek
to the next or
to the previous radio station and stay
there.
If a cassette tape or compact disc is playing, the player
will advance with the up arrow and reverse with the
down arrow.
A VOLv : Press the up or the down arrow to increase
or to decrease volume.
DVD Distortion
You may experience audio distortion in the
IR headphones when operating cellular phones,
scanners, CB radios, Global Positioning Systems
(GPS)*, two-way radios, mobile fax, or walkie talkies.
It may be necessary to turn
off the DVD player
when operating one of these devices in or near the
vehicle.
* Excludes the Onstat-@ System.
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Your Driving, the Road, and
Your Vehicle
Defensive Driving
The best advice anyone can give about driving is: Drive
defensively.
Please start with a very important safety device in your
vehicle: Buckle up. See Safety Belts: They Are for
Everyone on page
1-25.
Defensive driving really means “be ready for anything.”
On city streets, rural roads or freeways,
it means
“always expect the unexpected.”
Assume that pedestrians or other drivers are going
to
be careless and make mistakes. Anticipate what
they might do. Be ready for their mistakes.
Rear-end collisions are about the most preventable of
accidents. Yet they are common. Allow enough following
distance. It’s the best defensive driving maneuver,
in
both city and rural driving. You never know when
the vehicle in front of
you is going to brake or turn
suddenly.
Defensive driving requires that a driver concentrate on
the driving task. Anything that distracts from the
driving task
- such as concentrating on a cellular
telephone call, reading, or reaching for something on the
floor
- makes proper defensive driving more
difficult and can even cause a collision, with resulting
injury. Ask
a passenger to help do things like this, or pull
off the road in a safe place to do them yourself.
These simple defensive driving techniques could save
your life.
Drunken Driving
Death and injury associated with drinking and driving is
a national tragedy.
It’s the number one contributor to
the highway death toll, claiming thousands of victims
every year.
Alcohol affects four things that anyone needs to drive
a vehicle:
0 Judgment
Muscular Coordination
Vision
Attentiveness.
Police records show that almost half of all motor
vehicle-related deaths involve alcohol. In most cases,
these deaths are the result of someone who was
drinking and driving. In recent years, more than
16,000 annual motor vehicle-related deaths have been
associated with the use of alcohol, with more than
300,000 people injured.

Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the
water. This can happen
if the road is wet enough and
you’re going fast enough. When your vehicle is
hydroplaning, it has little or no contact with the road.
Hydroplaning doesn’t happen often. But it can
if
your tires do not have much tread or if the pressure in
one or more is low. It can happen
if a lot of water is
standing on the road. If you can see reflections
from trees, telephone poles or other vehicles, and
raindrops “dimple” the water’s surface, there could be
hydroplaning.
Hydroplaning usually happens at higher speeds. There
just isn’t a hard and fast rule about hydroplaning.
The best advice is to slow down when
it is raining.
Driving Through Deep Standing Water
Notice: If you drive too quickly through deep
puddles or standing water, water can come
in
through your engine’s air intake and badly damage
your engine. Never drive through water that
is
slightly lower than the underbody of your vehicle. If
you can’t avoid deep puddles or standing water,
drive through them very slowly.
Drivhg Through Flowing Water
~~
I
Flowing or rushing water creates strong forces.
If you try to drive through flowing water, as you
might at a low water crossing, your vehicle can
be carried away.
As little as six inches of
flowing water can carry away a smaller vehicle.
If this happens, you and other vehicle
occupants could drown. Don’t ignore police
warning signs, and otherwise be very cautious
about trying to drive through flowing water.
Some Other Rainy Weather Tips
Turn on your low-beam headlamps - not just your
parking lamps
- to help make you more visible to
others.
* Besides slowing down, allow some extra following
distance. And be especially careful when you
pass another vehicle. Allow yourself more clear
room ahead, and be prepared to have your
view restricted by road spray.
* Have good tires with proper tread depth. See Tires
on page 5-55.
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Section 7 Customer Assistance Information
Customer Assistance Information ...................... 7.2
Customer Satisfaction Procedure
...................... 7.2
Online Owner Center
...................................... 7.3
Customer Assistance for Text Telephone
(TTY) Users
............................................... 7-4
Customer Assistance
Off ices ............................ 7.4
GM Mobility Program for Persons with
Disabilities
.................................................. 7.5
Roadside Assistance Program
.......................... 7.5
Courtesy Transportation ................................... 7.7
Reporting Safety Defects .................................. 7.9
Government
............................................... 7.9
Government
............................................... 7.9
Reporting Safety Defects
to General Motors ..... 7.10
Reporting Safety Defects
to the
United States
Reporting Safety Defects
to the Canadian
Service Publications Ordering Information
......... 7.10
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The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus
to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required
to
resort to this informal dispute resolution program prior to
filling out a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available
to you.
You may contact the BBB using the toll-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203-1 804
Telephone: 1-800-955-51 00
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right
to change eligibility limitations and/or discontinue
its participation in this program.
Online Owner Center
The Owner Center at MyGMLink is a resource for your
GM ownership needs. You can find your specific
vehicle iniormation aii in one place.
The Owner Center allows you to:
Get e-mail service reminders.
Access information about your specific vehicle,
including tips and videos and an electronic
version of this owner’s manual.
Keep track of your vehicle’s service history and
maintenance schedule.
Find
GM dealers for service nationwide.
Receive special promotions and privileges only
available
to MyGMLink members.
Refer
to the web for updated information.
To register your vehicle visit www.MyGMLink.com.
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Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use the Text Telephones
(TTYs), GMC has TTY equipment available at
its
Customer Assistance Center. Any TTY user can
communicate with GMC by dialing:
1 -800-GMC-8583
(462-8583). (TTY users in Canada can dial
1-800-263-3830.)
Customer Assistance Off ices
GMC encourages customers to call the toll-free number
for assistance. If a
U.S. customer wishes to write to
GMC, the letter should be addressed to GMC’s
Customer Assistance Center.
United States
Pontiac-GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-51 72
1 -800-GMC-8583 (462-8583) (For Text Telephone
devices (TTYs)) Roadside Assistance:
1 -800-GMC-8782 (462-8782)
Fax Number: 31 3-381 -0022
From Puerto Rico
1-800-496-9992 (English)
7-4 1 -800-GMC-8782 (462-8782) 1-800-496-9993
(Spanish)
Fax Number: 31 3-381 -0022
U.S. Virgin Islands:
Fax Number:
31 3-381 -0022
1-800-496-9994
Canada
General Motors
of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario LIH 8P7
1-800-263-3777 (English)
1 -800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
All Overseas Locations
Mexico, Central America and
Caribbean Islands/Countries (Except
Puerto Rico
and U.S. Virgin Islands)
Please contact the local General Motors Business Unit.
General Motors de Mexico,
S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma
# 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
Long Distance: 01 1-52-53 29
0 800
01 -800-508-0000

GM Mobility Program for Persons
with Disabilities
This program, avaiiabie io
qualified applicants, can
reimburse you up
to
$1,000 toward aftermarket
driver or passenger
adaptive equipment you
may require for your
vehicle (hand controls,
wheelchair/scooter lifts, etc.).
I I
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The program is available
for a limited period of time from the date of vehicle
purchase/lease. See your dealer for more details or call
the GM Mobility Assistance Center at 1-800-323-9935.
Text telephone (TTY) users, call 1-800-833-9935.
GM of Canada also has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for details.
All TTY users
call 1-800-263-3830.
Roadside Assistance Program
GMC’s Roadside Assistance Provides stranded owners
with over-the-phone roadside repairs, location of the
nearest
GhlC dealer or the following special services:
Flat Tire Change: Installation of spare tire will be
covered at no charge (customer is responsible for repair
or replacement of tire).
Fuel Delivery: Delivery of enough fuel for the customer
to get to the nearest service station (up to $5.00)
will be covered.
Jump Start: No-start situations which require a battery
jump start will be covered at no charge.
Lock Out: Replacement keys or locksmith service will be
covered at no charge
if you are unable to gain entry
into your vehicle. Delivery of the replacement key will be
covered within
10 miles (16 km).
Emergency Towing Service: Towing
to the nearest GMC
dealer for warranty related disablements will be
covered.
Trip Routing: Custom-made, computerized highlighted
maps using the most direct or scenic route are provided
free of charge. Maps include points of interest and a
list of GMC dealers along the route. Also included is a
list of hotels along the route that are discounted
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through affiliation with “Quest International.” Trip
Routing is available through Roadside Assistance by
calling
1 -800-GMC-8782 (462-8782). Please be
prepared to provide your Vehicle Identification Number (VIN). Allow five working days for fulfillment.
Trip Interruption Assistance: GMC will reimburse any
reasonable trip interruption expenses (up to $500.00)
when directly associated with warranty disablement.
Trip interruption service covers expenses such as meals
and overnight lodging
if vehicle disablement occurs at
least
150 miles (240 km) from your home or rental
property. You will be required
to obtain prior approval
from GMC Roadside Assistance and pay for expenses
at the time of disablement. Original receipts should
be submitted
to GMC Roadside Assistance for
reimbursement. A service representative will provide
assistance when you call.
The Roadside Assistance services listed are available
to
retail lease customers operating 2003 GMC light duty
trucks for a period of
3 years/36,000 miles (60,000 km).
All services must be pre-arranged by GMC Roadside
Assistance.
Over-the-phone assistance, such as providing the name
of
the closest dealer or minor technical advice, etc.,
is available
to all owner/operators of GMC trucks,
regardless of vehicle or mileage. Just
dial GMC Roadside Assistance
at 1-800-GMC-8782
(1 -800-462-8782, Roadside Assistance prompt) to
reach a qualified representative who can assist you.
Text telephone
(TTY) users, call 1-888-889-2438.
Your Roadside Assistance representative will ask for the
following information when your call is received:
Vehicle Identification Number (VIN)
Name and home address
Telephone number and location from which you are
Location, license plate number and color of your
Mileage of vehicle and description of problem
Roadside Assistance is available 24 hours a day,
7 days
a week, 365 days a year, including weekends and
holidays. Should you have any questions about roadside
assistance, call the GMC Roadside Assistance Center
or contact your dealer.
Roadside Assistance is not part of or included in the
coverage provided
by the New Vehicle Limited Warranty.
GMC reserves the right to make any changes or
discontinue the Roadside Assistance program at
anytime without notification. calling
GMC truck
7-6