service GMC YUKON XL 2014 Service Manual

Black plate (14,1)GMC Yukon/Yukon XL Owner Manual (GMNA-Localizing-U.S./Canada-
6081505) - 2014 - crc - 4/23/13
7-14 Infotainment System
No Title Info:No song title
information is available at this time
on this channel. The system is
working properly.
No CAT Info: No category
information is available at this time
on this channel. The system is
working properly.
No Information: No text or
informational messages are
available at this time on this
channel. The system is working
properly.
No Subscription Please Renew:
The SiriusXM subscription needs to
be reactivated. Contact SiriusXM at
www.siriusxm.com or call
1-866-635-2349 (U.S) and
www.xmradio.ca or call
1-877-209-0079 (Canada).
CAT Not Found: There are no
channels available for the selected
category. The system is working
properly. XM Theftlocked:
The SiriusXM
receiver in the vehicle could have
previously been in another vehicle.
For security purposes, SiriusXM
receivers cannot be swapped
between vehicles. If this message is
received after having the vehicle
serviced, check with your dealer.
XM Radio ID: If tuned to channel 0,
this message alternates with the
SiriusXM Radio eight-digit radio ID
label. This label is needed to
activate the service.
Unknown: If this message is
received when tuned to channel 0,
there could be a receiver fault.
Consult with your dealer.
Check Antenna: If this message
does not clear within a short period
of time, the receiver or antenna
could have a fault. Consult with your
dealer.
Check XM Receiver: If this
message does not clear within a
short period of time, the receiver
could have a fault. Consult with your
dealer. XM Not Available:
If this message
does not clear within a short period
of time, the receiver could have a
fault. Consult with your dealer.
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as cell phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is
interference or static, unplug the
item from the accessory power
outlet.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. For better radio
reception, most AM radio stations
boost the power levels during the
day, and then reduce these levels
during the night. Static can also
occur when things like storms and

Black plate (15,1)GMC Yukon/Yukon XL Owner Manual (GMNA-Localizing-U.S./Canada-
6081505) - 2014 - crc - 4/23/13
Infotainment System 7-15
power lines interfere with radio
reception. When this happens, try
reducing the treble on the radio.
FM Stereo
FM signals only reach about
16 to 65 km (10 to 40 mi). Although
the radio has a built-in electronic
circuit that automatically works to
reduce interference, some static can
occur, especially around tall
buildings or hills, causing the sound
to fade in and out.
SiriusXM®Satellite Radio
Service
SiriusXM Satellite Radio Service
gives digital radio reception from
coast to coast in the 48 contiguous
United States, and in Canada. Just
as with FM, tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the SiriusXM signal for a period
of time.
Cellular Phone Usage
Cellular phone usage may cause
interference with the vehicle's radio.
This interference may occur when
making or receiving phone calls,
charging the phone's battery,
or simply having the phone on. This
interference causes an increased
level of static while listening to the
radio. If static is received while
listening to the radio, unplug the
cellular phone and turn it off.
Rear Side Window
Antenna
The AM-FM antenna is located in
the passenger rear side windows.
Make sure the inside surfaces of the
rear side windows are not scratched
and that the lines on the glass are
not damaged. If the inside surfaces
are damaged, they could interfere
with radio reception.
If a cellular telephone antenna
needs to be attached to the glass,
make sure that the grid lines for the
AM-FM antenna are not damaged. There is enough space between the
grid lines to attach a cellular
telephone antenna without
interfering with radio reception.
Notice:
Using a razor blade or
sharp object to clear the inside of
the rear side windows may affect
radio reception or damage the
rear side window antenna.
Repairs would not be covered by
the warranty. Do not clear the
inside of the rear side windows
with sharp objects.
Notice: Do not apply aftermarket
glass tinting with metallic film.
The metallic film in some tinting
materials will interfere with or
distort the incoming radio
reception. Any damage caused to
the antenna due to metallic tinting
materials will not be covered by
the warranty.

Black plate (53,1)GMC Yukon/Yukon XL Owner Manual (GMNA-Localizing-U.S./Canada-
6081505) - 2014 - crc - 4/23/13
Infotainment System 7-53
Using the“Re-dial”Command
1. Press and hold
b/gfor
two seconds.
2. After the tone, say “Re-dial.”
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb/gto answer the call.
.Pressc/xto ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressb/gto answer an
incoming call when another call
is active. The original call is
placed on hold.
.Pressb/gagain to return to
the original call.
.To ignore the incoming call, no
action is required.
.Pressc/xto disconnect the
current call and switch to the call
on hold.
Three-Way Calling
Three-way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
b/g.
2. Say “Three-way call.”
3. Use the dial or call command to dial the number of the third party
to be called.
4. Once the call is connected, press
b/gto link all callers
together.
Ending a Call
Pressc/xto end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
.To mute a call, pressb/g, and
then say “Mute call.”
.To cancel mute, pressb/g,
and then say “Un-mute call.”
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired and
connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN.

Black plate (6,1)GMC Yukon/Yukon XL Owner Manual (GMNA-Localizing-U.S./Canada-
6081505) - 2014 - crc - 4/23/13
9-6 Driving and Operating
{Warning
When driving off-road, bouncing
and quick changes in direction
can easily throw you out of
position. This could cause you to
lose control and crash. You and
your passengers should always
wear safety belts.
Before Driving Off-Road
.Have all necessary maintenance
and service work completed.
.Fuel the vehicle, fill fluid levels,
and check inflation pressure in
all tires, including the spare,
if equipped.
.Read all the information about
four-wheel-drive vehicles in this
manual.
.Make sure all underbody
shields, if equipped, are properly
attached.
.Know the local laws that apply to
off-road driving.To gain more ground clearance if
needed, it may be necessary to
remove the front fascia lower
air dam.
Notice:
Operating the vehicle for
extended periods without the
front fascia lower air dam
installed can cause improper air
flow to the engine. Re‐attach the
front fascia air dam after off-road
driving.
Loading the Vehicle for
Off-Road Driving
{Warning
.Unsecured cargo on the load
floor can be tossed about
when driving over rough
terrain. You or your
passengers can be struck by
flying objects. Secure the
cargo properly.
(Continued)
Warning (Continued)
.Keep cargo in the cargo area
as far forward and as low as
possible. The heaviest things
should be on the floor,
forward of the rear axle.
.Heavy loads on the roof raise
the vehicle's center of gravity,
making it more likely to roll
over. You can be seriously or
fatally injured if the vehicle
rolls over. Put heavy loads
inside the cargo area, not on
the roof.
For more information about loading
the vehicle, see Vehicle Load Limits
and Tires.
Environmental Concerns
.Always use established trails,
roads, and areas that have been
set aside for public off-road
recreational driving and obey all
posted regulations.

Black plate (10,1)GMC Yukon/Yukon XL Owner Manual (GMNA-Localizing-U.S./Canada-
6081505) - 2014 - crc - 4/23/13
9-10 Driving and Operating
Notice:Do not drive through
standing water if it is deep
enough to cover the wheel hubs,
axles or exhaust pipe. Deep water
can damage the axle and other
vehicle parts.
If the standing water is not too deep,
drive slowly through it. At faster
speeds, water splashes on the
ignition system and the vehicle can
stall. Stalling can also occur if you
get the tailpipe under water. While
the tailpipe is under water, you will
not be able to start the engine.
When going through water, the
brakes get wet, and it might take
longer to stop. See Driving on Wet
Roads.
After Off-Road Driving
Remove any brush or debris that
has collected on the underbody,
or chassis, or under the hood.
These accumulations can be a fire
hazard.
After operation in mud or sand,
have the brake linings cleaned and
checked. These substances can cause glazing and uneven braking.
Check the body structure, steering,
suspension, wheels, tires, and
exhaust system for damage and
check the fuel lines and cooling
system for any leakage.
More frequent maintenance service
is required. Refer to the
Maintenance Schedule for more
information.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep‐standing or flowing water.
{Warning
Wet brakes can cause crashes.
They might not work as well in a
quick stop and could cause
pulling to one side. You could
lose control of the vehicle.
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this
happens, you and other vehicle
occupants could drown. Do not
ignore police warnings and be
very cautious about trying to drive
through flowing water.

Black plate (11,1)GMC Yukon/Yukon XL Owner Manual (GMNA-Localizing-U.S./Canada-
6081505) - 2014 - crc - 4/23/13
Driving and Operating 9-11
Hydroplaning
Hydroplaning is dangerous. Water
can build up under the vehicle's
tires so they actually ride on the
water. This can happen if the road is
wet enough and you are going fast
enough. When the vehicle is
hydroplaning, it has little or no
contact with the road.
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.Allow extra following distance.
.Pass with caution.
.Keep windshield wiping
equipment in good shape.
.Keep the windshield washer fluid
reservoir filled.
.Have good tires with proper
tread depth. SeeTires on
page 10-39.
.Turn off cruise control.
Highway Hypnosis
Always be alert and pay attention to
your surroundings while driving.
If you become tired or sleepy, find a
safe place to park the vehicle
and rest.
Other driving tips include:
.Keep the vehicle well ventilated.
.Keep the interior
temperature cool.
.Keep your eyes moving —scan
the road ahead and to the sides.
.Check the rearview mirror and
vehicle instruments often.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips for
driving in these conditions include:
.Keep the vehicle serviced and in
good shape.
.Check all fluid levels and brakes,
tires, cooling system, and
transmission.
.Shift to a lower gear when going
down steep or long hills.
{Warning
If you do not shift down, the
brakes could get so hot that they
would not work well. You would
then have poor braking or even
none going down a hill. You could
crash. Shift down to let the engine
assist the brakes on a steep
downhill slope.

Black plate (21,1)GMC Yukon/Yukon XL Owner Manual (GMNA-Localizing-U.S./Canada-
6081505) - 2014 - crc - 4/23/13
Driving and Operating 9-21
A (STOPPING THE ENGINE/
LOCK/OFF):When the vehicle is
stopped, turn the ignition switch to
LOCK/OFF to turn the engine off.
Retained Accessory Power (RAP)
will remain active. See Retained
Accessory Power (RAP) on
page 9-24.
This position locks the ignition.
It also locks the transmission on
automatic transmission vehicles.
The key can be removed in
LOCK/OFF.
The steering can bind with the
wheels turned off center. If this
happens, move the steering wheel
from right to left while turning the
key to ACC/ACCESSORY. If this
does not work, then the vehicle
needs service.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags. If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steady
pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to a
safe location.
3. Come to a complete stop, shift to P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the
shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position.
4. Set the parking brake. See Parking Brake on page 9-40.{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
turn the ignition to ACC/
ACCESSORY.
Notice: Using a tool to force the
key to turn in the ignition could
cause damage to the switch or
break the key. Use the correct
key, make sure it is all the way in,
and turn it only with your hand.
If the key cannot be turned by
hand, see your dealer.

Black plate (22,1)GMC Yukon/Yukon XL Owner Manual (GMNA-Localizing-U.S./Canada-
6081505) - 2014 - crc - 4/23/13
9-22 Driving and Operating
B (ACC/ACCESSORY):This
position lets things like the radio
and the windshield wipers operate
while the engine is off. Use this
position if the vehicle must be
pushed or towed.
C (ON/RUN): This position can be
used to operate the electrical
accessories and to display some
instrument panel cluster warning
and indicator lights. This position
can also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.
The switch stays in this position
when the engine is running. The
transmission is also unlocked in this
position on automatic transmission
vehicles.
If you leave the key in the ACC/
ACCESSORY or ON/RUN position
with the engine off, the battery could
be drained. You may not be able to
start the vehicle if the battery is
allowed to drain for an extended
period of time. D (START):
This is the position that
starts the engine. When the engine
starts, release the key. The ignition
switch returns to ON/RUN for
driving.
A warning tone will sound when the
driver door is opened and the
ignition is in ACC/ACCESSORY or
LOCK/OFF, and the key is in the
ignition.
Starting the Engine
Move the shift lever to P (Park) or
N (Neutral). The engine will not start
in any other position. To restart the
engine when the vehicle is already
moving, use N (Neutral) only.
Notice: Do not try to shift to
P (Park) if the vehicle is moving.
If you do, you could damage the
transmission. Shift to P (Park)
only when the vehicle is stopped.
Starting Procedure
1. With your foot off the accelerator pedal, turn the ignition to START.
When the engine starts, let go of
the key. The idle speed will go
down as the engine warms. Do
not race the engine immediately
after starting it. Operate the
engine and transmission gently
to allow the oil to warm up and
lubricate all moving parts.
The vehicle has a
Computer-Controlled Cranking
System. This feature assists in
starting the engine and protects
components. If the ignition key is
turned to the START position,
and then released when the
engine begins cranking, the
engine will continue cranking for
a few seconds or until the
vehicle starts. If the engine does
not start and the key is held in
START, cranking will be stopped
after 15 seconds to prevent
cranking motor damage. To
prevent gear damage, this
system also prevents cranking if

Black plate (26,1)GMC Yukon/Yukon XL Owner Manual (GMNA-Localizing-U.S./Canada-
6081505) - 2014 - crc - 4/23/13
9-26 Driving and Operating
Torque Lock
If you are parking on a hill and you
do not shift the transmission into
P (Park) properly, the weight of the
vehicle may put too much force on
the parking pawl in the
transmission. You may find it difficult
to pull the shift lever out of P (Park).
This is called torque lock. To
prevent torque lock, set the parking
brake and then shift into P (Park)
properly before you leave the driver
seat. To find out how, seeShifting
Into Park on page 9-24.
When you are ready to drive, move
the shift lever out of P (Park) before
you release the parking brake.
If torque lock does occur, you may
need to have another vehicle push
yours a little uphill to take some of
the pressure from the parking pawl
in the transmission. You will then be
able to pull the shift lever out of
P (Park).
Shifting out of Park
This vehicle is equipped with an
electronic shift lock release system.
The shift lock release is
designed to:
.Prevent ignition key removal
unless the shift lever is in
P (Park) with the shift lever
button fully released.
.Prevent movement of the shift
lever out of P (Park), unless the
ignition is in ON/RUN or ACC/
ACCESSORY and the regular
brake pedal is applied.
The shift lock release is always
functional except in the case of an
uncharged or low voltage (less than
9 volt) battery.
If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. See Jump Starting on
page 10-76.
To shift out of P (Park):
1. Apply the brake pedal. 2. Move the shift lever to the
desired position.
If you still are unable to shift out of
P (Park):
1. Ease the pressure on the shift lever.
2. While holding down the brake pedal, press the shift lever all
the way into P (Park).
3. Move the shift lever to the desired position.
If you are still having a problem
shifting, then have the vehicle
serviced soon.
Parking over Things
That Burn
{Warning
Things that can burn could touch
hot exhaust parts under the
vehicle and ignite. Do not park
over papers, leaves, dry grass,
or other things that can burn.

Black plate (34,1)GMC Yukon/Yukon XL Owner Manual (GMNA-Localizing-U.S./Canada-
6081505) - 2014 - crc - 4/23/13
9-34 Driving and Operating
The transfer case knob is located to
the left of the instrument panel
cluster.
Use this dial to shift into and out of
four-wheel drive.
You can choose among five driving
settings:
Indicator lights in the switches show
you which setting you are in. The
indicator lights will come on briefly
when you turn on the ignition and
the last chosen setting will stay on.
If the lights do not come on, you
should take the vehicle to your
dealer for service. An indicator light
will flash while shifting. It will stay on
when the shift is completed. If for
some reason the transfer case
cannot make a requested shift, it will
return to the last chosen setting.
2
m(Two-Wheel Drive High):This
setting is used for driving in most
street and highway situations. The
front axle is not engaged in
two-wheel drive. This setting also
provides the best fuel economy. AUTO (Automatic Four-Wheel
Drive):
This setting is ideal for use
when road surface traction
conditions are variable. When
driving the vehicle in AUTO, the
front axle is engaged, and the
vehicle's power is sent to the front
and rear wheels automatically
based on driving conditions. Driving
in this mode results in slightly lower
fuel economy than Two-Wheel
Drive High.
4
m(Four-Wheel Drive High): Use
the Four-Wheel Drive High position
when you need extra traction, such
as on snowy or icy roads or in most
off-road situations. This setting also
engages your front axle to help
drive the vehicle. This is the best
setting to use when plowing snow.
4
n(Four-Wheel Drive Low): This
setting also engages the front axle
and delivers extra torque. You may
never need this setting. It sends
maximum power to all four wheels.
You might choose Four-Wheel Drive
Low if you are driving off-road in deep sand, deep mud, deep snow,
and while climbing or descending
steep hills.
The vehicle has StabiliTrak. Shifting
into Four-Wheel Drive Low will turn
Traction Control and StabiliTrak off.
See
StabiliTrak
®System on
page 9-42.
{Warning
Shifting the transfer case to
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). You or someone else
could be seriously injured. Be
sure to set the parking brake
before placing the transfer case in
N (Neutral). See Parking Brake on
page 9-40.
N (Neutral): Shift the vehicle's
transfer case to N (Neutral) only
when towing the vehicle. See
Recreational Vehicle Towing on
page 10-81 orTowing the Vehicle
on page 10-80 for more information.