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Frequently Asked Questions
While I drive, my screen s hows white dots (“breadcrumbs”)
on it. What do they mean? These are called “breadcrumbs.” If yo
u drive more than 1/2 mile from
mapped roads, the off-road tracking feature begins to function. See Off-road
Tracking on pages 62 and 96.
How can I get rid of the white dots (“breadcrumbs”) from my
screen? Go to “Vehicle” in the
SETUP screen (Other), and set Off-road
Tracking to OFF , then return to the map. See page 96.
A road that I selected to avoi d is being used when routing.
What is wrong? When you “draw” your area to avoid, make sure to select sections of roads
that include at least one intersection. See page
91.
When I arrive at my destinati on, the bull’s-eye is shown at a
different location on the street. Why? The system calculates the bull’s-eye lo
cation based on the street address
range allocated for that street. See Destination Icon on page57 for an
example.
My elevation (shown when I di splay the current position)
seems to fluctuate even though my elevation has not changed. This is normal and due to errors in sa
tellite position. The elevation can vary
+/- 100 feet. See System Limitations on page105.
My elevation is missing on th e “current position” screen.
Why? If the GPS antenna ca
nnot receive at least four sate llites, the elevation is not
displayed. Try moving the vehicle into an open area. If the elevation is zero
or below sea level, the elevation is also not displayed.
Problem
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Frequently Asked QuestionsOrdering a Navigation DVD, Coverage, Map Errors, Limitations
ProblemSolution
I want to buy a new DVD. How do I purchase one? Y ou cannot obtain a new DVD from the dealer. See Obtaining a Navigation
Update DVD on page110.
I want to order a DVD. How can I determine the DVD version
in my navigation system? The version is on the label of your DVD. It starts with “Ver:.” See Changing
the DVD
on page 111.
I got a navigation DVD from a friend or an online source, but
it does not work. Why? Your vehicle was designed to use a white DVD. DVDs with differently
colored labels or from different manu
facturers will not operate correctly.
Always obtain DVDs from the DVD order desk. See page110.
When is my city going to beco me part of a fully verified
detailed coverage area? The mapping database vendor is constantly revising map coverage. See
page
112 for ways to obtain the latest detailed coverage information.
Will the navigation system work outside North America? The navigation system contains maps only for the lower 48 U.S. states, Hawaii, and portions of southern Canada. The system will not work in
Mexico, Alaska, or overseas. Canada coverage is limited. See Map
Coverage on page 112.
I moved my vehicle from the U.S. mainland to Hawaii (or
from Hawaii to the U.S. mainland). Why does my navigation
system not show the correct map? The coverage area (Hawaii or U.S. mainland) must be selected by your
dealer.
Can I play video DVDs in my navigation system? No. The navigation system is designed only to read the white DVD provided
with your vehicle. Map discs for othe r vehicle manufacturers or PC map
programs will not work.
I found some errors in the database. How do I report them? Minor errors are bound to occur in a large database. If you encounter major errors, you can report them following the instructions on page109.
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Frequently Asked Questions
Display, Accessories
Rear Camera
Miscellaneous Other Questions
Problem Solution
The display appears dim when st arting the car in really cold
weather. Is there a problem? No. This is normal, and it will become brighter after a few minutes.
Problem Solution
When I shift gears, the rear camera image is delayed. When shifti ng into or out of reverse, you may experience delays when the
screen image switches between the na vigation screen and the rear camera
image. This is normal.
The rear camera image is too da rk or too bright. How do I
adjust the brightness? While the camera image is displayed, use the rotating portion of the
Interface Dial
(knob ) to adjust the brightness. This adjustment does not
affect the SETUP screen brightness adjustments.
Problem Solution
My clock frequently changes forward and backward by one
hour. Why is this? The clock is being automatically set based on your GPS location. If you live
and work on the boundary between two time zones, you can turn off this
feature. See page
95.
When driving near a time zone border, the time changes even
though I am not near the time zone. Why is this? The time zone borders are only approximated in the system. Depending on
the geography of the time zone boundary, the switch to a different zone can
be erratic. See page
95.
My state does not observe daylight saving time. How do I turn
off this feature? You can turn off this feature. See page
95.
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Frequently Asked QuestionsDaylight saving time occurred, but the navigation system did
not change time even though SETUP shows Auto Daylight
is ON . Go to the
Clock adjustment screen in SETUP and select DST Selection.
Ensure that the correct DST schedule is selected. For more information, see
Clock Adjustment on page94.
The navigation system automatic daylight time feature is not
switching the navigation system clock on the correct dates.
Why is this? 1) Go to the Clock adjustment
screen in SETUP and ensure that Auto
Daylight is ON .
2) The navigation system is designed to switch to daylight saving time according to the months selected in the DST schedule selection screen.
Ensure that the appropriate schedule is selected. For more information,
see Clock Adjustment on page94.
The navigation system clock switched by one hour for no
apparent reason. What can cause this? 1) You may be driving near a time zone boundary (see
Auto Daylight on
page 95).
2) The navigation system does not switch between standard and daylight saving time. Set Auto Daylight to ON on the Clock adjustment screen
in SETUP, and ensure that the correct month switching schedule is
chosen on the DST schedule selection screen. See page95 for more
information.
My battery was disconnected or went dead, and the
navigation system is asking for a code. Where do I find this
code? There should be a card in the glove
box with the anti-theft code for the
navigation/audio system. This card contains the 4-digit security code and
serial number. If you cannot find it, your dealer can help you out.
I speak a language other than English. When will other
languages be available for the navigation system? This is being considered as a future enhancement.
Problem
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Troubleshooting
Screen Error Message Solution
Navigation system is unable to acquire a proper GPS
signal. Make sure there is nothing on the rear sh
elf blocking the GPS antenna (aftermarket
metallic window tinting or aftermarket devices placed on the rear shelf like radar
detectors, cell phones, or loose items). If th e rear shelf is clear of objects, move the
vehicle to an open space away fr om tall buildings, trees, etc.
Navigation unit door is op en or No DVD disc is
inserted. Please check system. Make sure that the navigation DVD disc is inserted with the label side up and the
navigation unit door is fully snapped closed (see page
111).
No DVD disc. Please check system. Check that the navigation DVD disc is inserted with the label side up (page 111). If
the problem persists, see your dealer.
DVD disc reading error (u nformatted). Please consult
your dealer. Check the DVD disc surface for deep scratc
hes or other damage. Make sure you are
using a navigation DVD (white-colored label). The system cannot read other
mapping databases or video DVDs. If th e problem persists, see your dealer.
Display temp is too high. System will shut down until
display cools down. This message will appear briefly when the display temperature is too high, and then
the display will turn off until the temper
ature cools down. The system will turn
back on when the display cools down.
Outside temperature is low. System will take a while
to start up. The temperature is below -22°F and the na
vigation system has difficulty reading
the DVD. The system will start up when the temperature warms up.
Navigation system voice recognition cannot be
activated when another unit is using the audio system. Bluetooth
® HandsFreeLink® can override the navigation system. Make sure the
HFL TALK button is not on when you press the NAVI TALK button, or the
message will appear. Simply press the HFL BACK button to resume control of the
navigation voice buttons.
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Troubleshooting*If the error persists or is shown for a wide area, see your dealer.Route has not been completed. Please try again from a
different location. This message will appear when
you are routing to or from a place (new area) that is
not in the database. Try planning a differen t route to or from a different location.*
No alternate route found. Original route will be
followed. No alternative route method was found. The original route method will be used.*
Ensure that a road name is displayed at the bottom of the map.
This destination cannot be found in database. The destination wa s not found in the database. Try another destination nearby, or
select the destination with the Interface Dial .*
Vehicle is out of the database coverage area. The vehicle is located outside of the mapped area provided by your navigation
DVD. See page 112 for map coverage.
Screen Error Message
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Glossary
GlossaryThe following is a glossary of terms
pertaining to the voice recognition
navigation system.
Average Fuel - The average fuel
economy value as displayed by the
Trip computer screen.
Avoid Area - Areas you wish to avoid can be entered into the system, and
will be avoided while routing.
Breadcrumbs - Off-road tracking dots
that can be followed on the map to
retrace your route back to a mapped
(digitized) road. This function can be
turned on/off in the SETUP screen
(Other ).
Database - This consists of the map
data, and the POI (Points of Interest)
data stored on the DVD.
DCA - Detailed Coverage Area. The
main metropolitan areas in the lower
48 U.S. states, Hawaii, and southern
Canada are mapped to this level. See
page 112 for a list of these areas. Digitized Road -
A road that appears on
the navigation screen. The road name
will appear at the bottom of the
navigation screen. If the user drives
“off road,” the navigation system will
display “breadcrumbs,” depending on
how far you drive from a mapped
road.
Disclaimer Screen - Screen containing
cautionary information. It is meant to
be read carefully and acknowledged
by the customer when using the
navigation system.
DVD or DVD-ROM - Digital Versatile
Disc. The navigation program and
database resides on this disc. For
information on how to order a
replacement or update DVD, see
page 110.
Elapsed Time - Elapsed Time for the
current trip as displayed by the Trip
computer screen. FAQ -
Frequently Asked Questions. See
page 128 for a list of customer FAQs
and troubleshooting information.
GPS - Global Positioning System. A
network of 24 satellites in orbit
around the earth. The navigation
system can simultaneously receive
signals from up to 12 satellites to
accurately position the vehicle on the
map.
GPS Antenna - Located on the
passenger's side of the rear shelf.
Electronic items operating in this
general location can interfere with the
GPS signal.
HFL - Bluetooth ® HandsFreeLink®.
Your vehicle is equipped with this
feature, which uses Bluetooth
technology as a wireless link between
the vehicle and your Bluetooth-
compatible cell phone.
Icon - Symbol representing Points of
Interest (POI) that can be displayed
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GlossaryInitialization - This refers to the period
needed to reacquire the GPS satellite
orbital information whenever the
navigation system power has been
disconnected. This can take 10 to 45
minutes with the vehicle out in an
open area.
Instant Fuel - The current
instantaneous fuel economy value as
displayed by the Trip computer
screen.
LCD - Liquid Crystal Display. The
navigation screen.
Map Matching - The received GPS
information allows the navigation
system to position the vehicle on the
map. Map matching has occurred if
the map screen is displaying the
current street name in the bottom-
shaded area.
Mic - Abbreviation for the microphone
used for receivin g voice commands.
It is located near the map light in the
ceiling. MW -
Maneuver Window. While en
route to a destination, this window
displays informatio n about the next
maneuver.
Navi - Abbreviation for the navigation
system.
North Pointer - The map symbol
showing the map orientation. See
page 57.
Off Route - This occurs when the user
leaves mapped roads. Off-road
tracking dots (“breadcrumbs”) are
displayed if the option is enabled in
the SETUP screen. The user can use
them to return to a mapped road. The
bottom of the navigation screen will
say, “Not on a digitized road.”
Outlying Areas - These are rural areas
that typically have only their main
roads mapped. All other roads are
shown in light brown for reference
only, since they have not been
verified.
PIN - Personal Identification Number.
A 4-digit number created by the
customer to protect personal
information. POI -
Point of Interest. These are the
businesses, schools, etc. found under
the Places option on the MENU
screen ( Enter destination by ). See
page 51.
Polygon - Colored areas on the map
screen denoting parks, schools, etc.
See Map Screen “features” for a list
of the assigned colors. See page 51.
Reminder - Automatic “pop-up”
Calendar message. See Calendar on
page 71.
Security Code - Code needed to
activate the navigation system or
audio system. See Entering the
Security Code on page103.
Unverified Streets - These streets have not been verified for turn restrictions,
one-way, etc. They are shown in light
brown on the map. Unverified streets
may be missing from the map, shown
in the wrong location, or have an
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Glossary
Vehicle Speed Sensor - Provides speed
signal to the navigation system for
moving the VP icon on the map.
Verified Streets - These streets consist
of the detailed metropolitan coverage
areas and all other inter-town
connection roads. These roads are
shown in black on the map.
Voice Control - See VR.
VP - Vehicle Position. When in map
mode, this circular icon shows the
vehicle position on the map. Push in
on the Interface Dial, select Show
Icon on Map , move the Interface
Dial left to select Current
Position. It shows the latitude,
longitude, and elevation of your
current position.
VR - Voice Recognition. This allows
voice control of many of the
navigation functions. The hardware
consists of the microphone, voice
control switch ( NAVI TALK/NAVI
BACK buttons), and the front
speakers. Waypoint -
A temporary destination
you may enter while en route (e.g., a
gas station, ATM, etc.). See page 66.
Yaw Rate Sensor - Senses when the
vehicle makes a turn, which makes
the VP change direction on the map
as you turn.
Zagat Ratings - Restaurant ratings
information provided by Zagat
Survey. See the Information screen
on page 75 for an explanation of the
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Voice Command IndexGlobal CommandsThe system accepts these commands on
any screen.Help (reads list of the commands for
the displayed screen)
Setup (displays the SETUP screen
(Main Setup))
Display map (displays the map
screen)
Display menu (displays the MENU
screen (Enter destination by ))
Display audio screen
Information (displays the
Information screen)
Trip computer
Back (to previous screen, same as
CANCEL or NAVI BACK button)
Cancel (cancels current activity)
What time is it? The “Voice Command Help” option on
the
Information screen lists many of the
following controls. To avoid distraction
while you are driving, the system can
read the commands for you.
The commands are accessible at any
time while driving an d can be read to
you so that you do not need to memorize
all of them.
Navigation General
CommandsThe system accepts these commands on
a map/guidance screen.
Display menu (if en route, displays
the MENU screen ( Route))
Display navigation (if en route, displays the MENU screen
(Route ))
Display map
Display map guide (when en route,
shows the next maneuver)
Display setup (or just Setup)
Display information (or just
Information )
Display audio screen
Trip computer
Cancel
Backward (or just Back)
What time is it?
Repeat voice (repeats the screen
prompt)
Help (reads list of Navigation
General and Navigation Display
Commands at any screen)
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