HONDA ACCORD SEDAN 2001 Owner's Manual (in English)

338

Warranty and Customer Relations
Customer RelationsInformation................................. 340
U.S. Zone Office Map.................... 341 Canada Zone Office Map.............. 342
Warranty Coverages..................... 343 Reporting Safety Defects (U.S. Vehicles)........................... 344
Authorized Manuals...................... 345

Warranty and Customer Relations

Customer Relations Information

Honda dealership personnel are
trained professionals. They should be able to answer all your questions.If you encounter a problem that your
dealership does not solve to yoursatisfaction, please discuss it with
the dealership's management. The
Service Manager or General
Manager can help. Almost all
problems are solved in this way. If you are dissatisfied with the
decision made by the dealership's
management, contact your Honda
Customer Relations Zone Office.
Refer to the U.S. and Canadian Zone Office maps on the following pages.
When you call or write, please give

us this information:

Vehicle Identification Number
(see page 324)
Name and address of the dealer
who services your car Date of purchase
Mileage on your car
Your name, address, and tele- phone number
A detailed description of the problemName of the dealer who sold the
car to you

Warranty and Customer Relations

U.S. Zone
Office Map

The addresses and telephone numbers are subject to change. If you cannot

reach your Zone office, ask your Honda dealer for the current information.
Western Zone

P.O. Box 2260

700 Van Ness Avenue

Torrance, California
90501- 1490
(310) 781-4565

Northwestern Zone

P.O. Box 20186
12439 N.E. Airport Way
Portland, Oregon 97230

(503) 256-0943
(also includes Alaska and
Hawaii)
South Centra! Zone
4529 Royal Lane

Irving, Texas 75063

(972) 929-5481

Centra! Zone101 South Stanfield Road
Troy, Ohio 45373
(937) 332-6250

Northeastern Zone
115 Gaither Drive
Mt. Laurel, New Jersey 08054

(856) 235-5533

Includes: NYC Metro area and
Fairfield County, CT area
Mid-Atlantic Zone

902 Wind River Ln., Suite 200
Gaithersburg, Maryland 20878
(301) 990-2020
Southeastern Zone
P.O.
Box
1606

1500 Morrison Parkway
Alpharetta, Georgia 30009-1606
(770) 442-2045

North Central Zone
601 Campus Drive, Suite A-9
Arlington Heights, Illinois 60004
(847) 870-5600

New England Zone
555 Old County Road
Windsor Locks, Connecticut 06096 (860) 623-3310
See Zone 5 for: NYC Metro area and
Fairfield County, CT area
West Central Zone1600 South Abilene Street, Suite D
Aurora, Colorado 80012
(303) 696-3935

Puerto Rico and U.S. V.I.
Bella International

P.O. Box 190816

San Juan, PR 00919-0816 (787)250-4318
Warranty and Customer Relations

Canada Zone Office Map

CUSTOMER RELATIONS
RELATIONS AVEC LA CLIENTELEHonda Canada Inc.

715 Milner Avenue

Toronto, ON
M1B 2K8

Tel: 1-888-9-HONDA-9
Fax: Toll-free 1-877-939-0909
Toronto (416) 287- 4776

Warranty and Customer Relations

Warranty Coverages

U.S. Owners
Your new Honda is covered by these warranties:
New Car Limited Warranty — covers
your new vehicle, except for the battery, emissions control systemsand accessories, against defects in
materials and workmanship.

Emissions Control Systems Defects Warranty and Emissions

Performance Warranty — these two
warranties cover your vehicle's emis- sions control systems. Time, mileage,
and coverage are conditional. Please
read the warranty manual for exact
information.

Original Equipment Battery Limited
Warranty — this warranty gives up
to 100 percent credit toward a replacement battery. Seat Belt Limited Warranty — a seat
belt that fails to function properly is covered for the useful life of the
vehicle.
Rust Perforation Limited Warranty — all exterior body panels are
covered for rust-through from the
inside for the specified time period
with no mileage limit.

Accessory Limited Warranty —
Genuine Honda Accessories are
covered under this warranty. Time
and mileage limits depend on the
type of accessory and other factors.
Please read your warranty manual
for details.

Replacement Parts Limited
Warranty — covers all Genuine
Honda replacement parts against
defects in materials and workman-

ship.
Replacement Battery Limited

Warranty — provides prorated
coverage for a replacement battery
purchased from a Honda dealer.
Replacement Muffler Lifetime
Limited Warranty — provides
coverage for as long as the pur-
chaser of the muffler owns the car.
Restrictions and exclusions apply to
all these warranties. Please read the
2001 Honda Warranty Information
booklet that came with your car for
precise information on warranty coverages. Your Honda's original
tires are covered by their manufacturer. Tire warranty infor-
mation is in a separate booklet.
Canadian Owners
Please refer to the 2000 Warranty
Manual that came with your car.

Warranty and Customer Relations

Reporting Safety Defects (U.S. Vehicles)

If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you
should immediately inform the
National Highway Traffic Safety
Administration (NHTSA) in addition to notifying American Honda MotorCo., Inc. If NHTSA receives similar com-
plaints, it may open an investigation,
and if it finds that a safety defect
exists in a group of vehicles, it may
order a recall and remedy campaign.
However, NHTSA cannot become
involved in individual problems
between you, your dealer, or
American Honda Motor Co., Inc. To contact NHTSA, you may either
call the Auto Safety Hotline toll-free
at 1-800-424-9393 (or 366-0123 in
Washington D.C. area) or write to: NHTSA, U.S. Department of
Transportation, Washington, D.C. 20590. You can also obtain
other information about motor
vehicle safely from the Hotline.
Warranty and Customer Relations

Authorized
Manuals

Purchasing Factory Authorized Manuals
(U.S. only)

The following publications covering the operation and servicing of your vehicle can be obtained from Helm
Incorporated, either by filling out the attached form or,
for credit card holders, calling the toll-free phone number on the form. For manuals prior to the year shown below,
contact Helm Incorporated, P.O. Box 07280, Detroit,
Michigan 48207, or call 1-800-782-4356.
Valid only for sales within the U.S. Canadian owners should

contact their authorized Honda dealer.

By completing this form you can order the materials desired. You can
pay by check or money order, or charge to your credit card. Mail to
Helm Incorporated at the address shown on the back of the order form.

61S8008
61S8009

61S8008EL

61S8030
31S84630
HON-R

Authorized Manuals

P.O. BOX 07280 DETROIT, MICHIGAN 48207 1-800-782-4356
Service Manual:
This manual covers maintenance and recommended procedures for repair to engine and chassis components.It is written for the Journeyman mechanic, but is simple
enough for most mechanically-inclined owners to under-

stand.

Electrical Troubleshooting Manual:
This manual complements the Service Manual by providing in-depth troubleshooting information for eachelectrical circuit in your vehicle.
Body Repair Manual:
This manual describes the procedures involved in the replacement of damaged body parts.

These Publications cannot be returned for credit without receiving advance authorization within 14
days of delivery. On returns, a restocking fee may be applied against the original order.

Index

Accessories and Modifications.... 186 Accessories................................. 186Additional Safety Precaution.... 187 Modifications............................. 187
ACCESSORY (Ignition Key Position)........................................ 74
Accessory Power Socket.............. 106
Additives, Engine Oil..................... 234
Airbag (SRS) ...................................... 9

Air Cleaner Element...................... 253

Air Conditioning............................. 110
Maintenance............................... 265

Usage.......................................... 110

Air Conditioning Filter.................. 266
Air Pressure, Tires........................ 268
Alcohol in Gasoline........................ 331

Antifreeze....................................... 239

Anti-lock Brakes (ABS)
Description................................. 204

Indicator............................... 55, 205
Operation.................................... 204

Anti-theft Steering Column Lock.. 73

Appearance Care........................... 287

Audio System................ 125, 137, 153

Automatic Speed Control................

68


Automatic Transmission............... 196

Capacity, Fluid........................... 326

Checking Fluid Level....... 247, 249
Shifting........................................ 196

Shift Lever Position Indicator.. 197

Shift Lever Positions................. 197

Shift Lock Release..................... 200

Battery Charging System Light...... 54, 310

Jump Starting............................. 304
Maintenance............................... 260

Specifications............................. 329

Before Driving............................... 177

Belts, Seat........................................... 8
Beverage Holder............................ 104
Body Repair.................................... 296
Brakes Anti-lock System (ABS)............ 204Break-in, New Linings .............. 178
Bulb Replacement..................... 281

Fluid............................................ 251
Parking........................................ 101
System Indicator.......................... 55
Wear Indicators......................... 203
Braking System.............................. 203
Break-in, New Car......................... 178 Brightness Control, Instruments... 63
Brights, Headlights......................... 62
Bulb Replacement Back-up Lights........................... 281
Brake Lights............................... 281Ceiling Light............................... 282
Courtesy Light........................... 283
Front Parking Lights................. 278
Front Side Marker Lights......... 277
Headlights.................................. 276
High-mount Brake Light.......... 281
License Plate Lights.................. 281
Specifications............................. 327
Spotlight...................................... 283
Trunk Light................................ 284
Turn Signal Lights..................... 277
Bulbs, Halogen............................... 276

CONTINUED