navigation system HONDA CIVIC COUPE 2012 9.G Navigation Manual

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TroubleshootingUpdate, Coverage, Map Errors
Troubleshooting
Update, Coverage, Map Errors
Display, Accessories
My elevation is missing on the “current position”
screen.The elevation is only displayed if the GPS antenna can receive signals from at least four
satellites. Try moving the vehicle into an open area. The elevation is also not displayed
if the calculated elevation is zero or below sea level.
ProblemSolution
My city is not part of a fully verified detailed coverage
area.The mapping database is constantly undergoing revision. You can access the most
recent information on the internet.
2Map Coverage P. 185
Does the navigation system work outside North
America?The navigation system contains maps for the 50 U.S. states, Canada, and Puerto Rico.
The navigation system will not work in Mexico or other countries.
2Map Coverage P. 185
Can I play video DVDs in my navigation system?No. The navigation system is designed only to read music discs. If you experience any
problems that you cannot resolve, please contact your dealer.
How do I report errors I find in the database?Minor errors are bound to occur in a large database. If you encounter major errors, see 2Reporting Errors P. 184
ProblemSolution
The display appears dim when starting the car in really
cold weather.This is normal. The display will become brighter after a few minutes.
ProblemSolution
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TroubleshootingMiscellaneous Questions
Troubleshooting
Miscellaneous Questions
ProblemSolution
My clock frequently changes forward and backward by
one hour.The clock setting is automatically updated based on your GPS location. If you live and
work on the boundary between two time zones, you can turn off this feature.
2Clock Adjustment P. 46
The clock changes even when I am not driving near a
time zone boundary.The time zone boundaries are only approximated in the navigation system. Depending
on the geography of the time zone boundary, the switch to a different zone can be
erratic.
2Clock Adjustment P. 46
My state does not observe daylight saving time. How
do I turn off this feature?Press the INFO button. Select Setup > Other > Clock Adjustment > Clock
Adjustment , and set Auto Daylight to Off.
2Clock Adjustment P. 46
Daylight saving time has started, but the navigation
system did not change time even though Auto
Daylight is set to ON.The automatic daylight saving time feature does not work in regions where the
daylight saving time system has not been adopted.
The navigation system automatic daylight feature is
not switching the navigation system clock on the
correct dates.Press the INFO button. Select Setup > Other > Clock Adjustment > Clock
Adjustment , and set Auto Daylight to On. Note that the automatic daylight feature
does not work in regions where the daylight saving time system has not been
adopted.
2 Clock Adjustment P. 46
The navigation system clock switched by one hour for
no apparent reason.You may be driving near a time zone boundary. 2Clock Adjustment P. 46
My battery was disconnected or went dead, and the
navigation system is asking for a code.Press and hold the VOL 9 (Volume/Power) button for two seconds. The system
should reactivate. If you have installed an aftermarket system, see your dealer.
2 Entering the Security Code P. 180
How do I change the interface language?Press the INFO button. Select Setup > Other > Language, and set the language to
English , Français , or Español .
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Troubleshooting
Error Messages
Navigation System
Error MessageSolution
The display temperature is too high. For protection,
the display will shut down.This message appears briefly when the display temperature is too high. The navigation
system turns off until the display cools down. The system turns back on automatically
when the display cools down.
The navigation system is unable to start due to
excessive heat. The system will start after the system
cools.The navigation system has difficulty accessing to the map database when the
temperature is below approximately -22°F/-30°C. The navigation system starts up
automatically when the display warms up.
Route has not been completed. Please try again from a
different location.This message appears when you are on a route to or from a new area that is not in the
database. Try planning a different route to or from a different location. If the error
persists or is shown for a wide area, see your dealer.
Destination is not in this database version. Please set
from map.The destination was not found in the database. Try another destination nearby, or
select the destination from the map using the joystick. If the error persists or is shown
for a wide area, see your dealer.
No POI found...
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Error MessagesDisc Player
Troubleshooting
Disc Player
Error MessageCauseSolution
Bad Disc
Please Check Owners ManualServo error• Press the E (Eject) button and remove the disc, and check that the
error message is cleared.
• Check that the disc is not damaged or deformed, and insert the disc again.
2 Recommended Discs P. 128
• If the error message reappears, press the E button, and pull out
the disc.
• Insert a different disc. If the new disc plays, there is a problem with the first disc.
• If the error message repeats, or the disc cannot be removed, contact your dealer. Do not try to force the disc out of the player.
Mechanical error
Mecha ErrorMechanical error
Check DiscFocus error
Disc violates copyright
Disc not supported
Load error
UnsupportedAppears when an unsupported
disc is inserted.• If it appears when a supported disc is inserted, reinsert the disc.
Unplayable FileAppears when the tracks on the
disc are DRM or an unsupported
format.• This error message appears for about three seconds, then plays the next song.
The system cannot read the
track(s).• Check the tracks on the disc. There is a possibility that the tracks have been damaged.
Heat ErrorHigh temperature• Turn the audio system off and allow the player to cool down until the error message is cleared.
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Error MessagesiPod®
Troubleshooting
iPod®
Error MessageCauseSolution
UnsupportedAppears when an unsupported
iPod® is connected.• Update the iPod® software to the latest version.
• If it appears when a supported iPod® is connected, reconnect the iPod®.
Connect RetryAppears when the iPod® cannot
be authenticated.Reconnect the iPod®.
No DataAppears when there are no tracks
in the iPod®.Store tracks in the iPod®.
Bad Use Device
Please Check Owners ManualAppears when the overcurrent
protection feature of the system
stops supplying power to USB
because an incomp atible iPod® is
connected.Disconnect the iPod®. Turn the audio system off, and turn it on again.
Do not reconnect the iPod® that caused the error.
USB ErrorAppears when the internal USB
error occurs.Try a different iPod®.
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Error MessagesUSB Flash Drive
Troubleshooting
USB Flash Drive
Error MessageCauseSolution
UnsupportedAppears when an unsupported
device is connected.If it appears when a supported device is connected, reconnect the
device.
Unplayable FileAppears when the tracks in the
USB flash drive are DRM or an
unsupported format.This error message appears for about three seconds, then plays the
next song.
The system cannot read the
track(s).Check the tracks in the USB flash drive. There is a possibility that the
tracks have been damaged.
No DataAppears when the USB flash drive
is empty or there are no tracks in
MP3, WMA, or AAC format in the
drive.Save tracks in MP3, WMA, or AAC format in the USB flash drive.
Bad Use Device
Please Check Owners ManualAppears when the overcurrent
protection feature of the system
stops supplying power to USB
because an incompatible device is
connected.Disconnect the device. Turn the audio system off, and turn it on again.
Do not reconnect the device that caused the error.
USB ErrorAppears when the Internal USB
ROM error occurs.Try a different USB flash drive.
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Reference Information
System Initialization..............................180
Entering the Security Code ....................180
Acquiring GPS Information ....................180
Startup Confirmation Screen .................181
Map Matching ......................................181
System Limitations ................................182
GPS System ...........................................182
Address Calculation ..............................182
Database ..............................................182
Customer Assistance .............................184
Resolving Problems ...............................184
Reporting Errors ....................................184
Honda Automobile Customer Service Contact Information............................184 Visiting Your Dealer ......
.......................184
Map Coverage ..................................... 185
Obtaining Navigation Update Data ....... 185
Traffic Information ............................... 186
Operation in Alaska, Hawaii, Canada, 186
Shipping a Vehicle to the U.S. Mainland
Legal Information ................................. 187
Copyrights ........................................... 187
As required by the FCC ........................ 187
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and Puerto Rico..................................
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Reference Information
System Initialization
The navigation system must be initialized if
power to the navigation system is
interrupted for any reason (e.g., the
battery was disconnected).
Entering the Security Code
Find the navigation system’s security code
and serial number label in your Owner’s
Manual kit. Do not store the label in your
vehicle. If you lose the label, you must first
retrieve the serial number, and then obtain
the code. You can find out about your
serial number and security code from a
dealer.
1.Turn the ignition switch to ON (II), and
turn on the audio system.
If you turn the ignition switch to
ACCESSORY (I), and you will
requested to enter the security code.
See step 3.
2. Press and hold the VOL 9 (Volume/
Power) button for more than two
seconds.
The system is reactivated when the
system’s control un it recognizes that
the system is in your vehicle.
If the control unit fails to recognize,
“ENTER CODE” appears on the
navigation screen.
3. Enter the security code.
If you do not enter the security code
correctly after 10 tries, leave the
system for one hour before trying
again, or visit a dealer to have the
system reset.
NOTE:
In the U.S., you can register the security
code on Owner Link (owners.honda.com.) .
To find information on how to retrieve the
serial number and obtain the code, visit
radio-navicode.honda.com .
Acquiring GPS Information
Depending on the length of time the
power was interrupted, your system may
require GPS initialization.
If initialization is not necessary, the system
proceeds directly to the Startup
Confirmation screen.
If the system fails to locate a sufficient
number of satellites to locate your position
within 10 minutes, the following screen is
displayed.
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System InitializationStartup Confirmation Screen
Reference Information
If you are experiencing GPS reception
problems:
2GPS System P. 182
Startup Confirmation
Screen
The Startup Confirmation screen is
displayed when initialization has
successfully completed. It is displayed every
time you start your vehicle. Select OK to
continue.
NOTE:
“OK” cannot be selected using a voice
command.
Map Matching
Map matching is the process of using the
acquired GPS informati on to locate your
position on the map screen. If you are on a
mapped road, the name of the road is
displayed along the bottom of the map
screen when map matching is completed.
Do not enter a destination until the road
name is displayed.
The system may initially show your location
on a different street (e.g., in urban areas
where streets are close together), may
show an incorrect elevation, or may delay
the display of the vehicle position icon at
intersections. This is normal; the system
will correct itself while you drive.
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Reference Information
System Limitations
GPS System
The signals received from the GPS satellites
are extremely weak (less than a millionth
of the strength of a local FM station) and
require an unobstructed view of the sky.
The GPS antenna is located in the
dashboard. The signal reception can easily
be interrupted or interfered with by the
following:
• Metallic window tint on the front or side
windows
• Cell phones, PDAs, or other electronic
devices docked in a cradle or lying loose
on the dashboard
• Remote starters or “hidden” vehicle
tracking systems mounted near the
navigation unit
• Audio electronic devi ces mounted near
the navigation unit
• Trees, tall buildings, freeway overpasses,
tunnels, or overhead electrical power
wires
The GPS is operated by the U.S.
Department of Defense. For security
reasons, there are certain inaccuracies built
into the GPS for which the navigation
system must constantly compensate. This can cause occasional positioning errors of
up to several hundred feet.Address Calculation
The destination icon shows only the
approximate location of a destination
address. This occurs if the number of
possible addresses is different from the
number of actual addresses on a block. For
example, the addres
s 1425 on a 1400
block with 100 possible addresses
(because it is followed by the 1500 block)
will be shown a quarter of the way down
the block by the system. If there are only
25 actual addresses on the block, the
actual location of address 1425 would be
at the end of the block.
Database
The digitized map database reflects
conditions as they existed at various points
in time before production. Accordingly,
your database may contain inaccurate or
incomplete data or information due to the
passage of time, road construction,
changing conditions, or other causes.
For example, some places/landmarks may
be missing when you search the database
because the name was misspelled, the
place was improperly categorized, or a
place/landmark is not yet in the database.
This is also true for police stations,
hospitals, and other public institutions. Do
not rely on the navigation system if you
need law enforcement or hospital services.
Always check with local information
sources.
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