battery replacement HONDA CIVIC COUPE 2016 10.G Quick Guide

150 || 151
CUSTOMER INFORMATION
CUSTOMER INFORMATION
Contact Us
Honda dealer personnel are trained professionals. They should be able to answer all your questions. If you encounter a problem that your dealership does not solve to
your satisfaction, please discuss it with the dealership’s service manager or general
manager. If you are dissatised with the decision made by the dealership’s management, contact Honda Automobile Customer Service.
U.S. owners
American Honda Motor Co., Inc. Honda Automobile Customer Service
1919 Torrance Blvd.Mail Stop 500-2N-7A
Torrance, CA 90501-2746
Tel: (800) 999-1009
In Puerto Rico and the U.S. Virgin Islands
Bella International
P.O. Box 190816San Juan, PR 00919-0816
Tel: (787) 620-7546
When you call or write, please give us the following information: •  Vehicle Identication Number
•  Date of purchase
•  Odometer reading of your vehicle
•  Your name, address, and telephone number
•  A detailed description of the problem
•  Name of the dealer who sold the vehicle to you
Canadian owners
Honda Canada, Inc. Customer Relations180 Honda Blvd.Markham, ONL6C 0H9
Tel: (888) 946-6329Fax: (877) 939-0909e-mail: [email protected]
*if equipped
Honda Roadside Assistance
24-hour emergency road service is available to you in the United States and
Canada throughout your 3-year/36,000-mile warranty term. Services include
jump starting, at tire and lockout assistance, towing, and more (limitations apply). Call (866) 864-5211 (U.S.) or (800) 465-7587 (Canada).
Warranty Coverages
Below is a brief summary of the warranties covering your new vehicle.
New Vehicle Limited Warranty: Covers your new vehicle, except for the emissions
control system and accessories, against defects in materials and workmanship.
Emissions Control Systems Defects Warranty and Emissions Performance Warranty:
Covers your vehicle’s emissions control systems. Time, mileage, and coverage are conditional.
Seat Belt Limited Warranty: Covers seat belts that fail to function properly.
Rust Perforation Limited Warranty: Covers all exterior body panels that rust through
from the inside.
Accessory Limited Warranty: Covers Honda accessories.
Replacement Parts Limited Warranty: Covers all Honda replacement parts against
defects in materials and workmanship.
Replacement Battery Limited Warranty: Provides prorated coverage for a replacement
battery purchased from a Honda dealer.
Replacement Mufer Lifetime Limited Warranty: Covers a replacement mufer for the
duration of the ownership.
Restrictions and exclusions apply to all these warranties. See the Warranty Manual on the Owner Information CD or at owners.honda.com (U.S.) or myhonda.ca (Canada) for
complete descriptions of each warranty, including time, mileage, and other conditional limitations.
Your vehicle’s original tires are covered by their manufacturer. Tire warranty information can be found on the Owner Information CD or at owners.honda.com (U.S.) or
myhonda.ca (Canada).