tow HUMMER H2 2009 Manual PDF

Coverage
Services are provided up to 5 years/100,000 miles
(160 000 km), whichever comes rst.
In the U.S., anyone driving the vehicle is covered.
In Canada, a person driving the vehicle without
permission from the owner is not covered.
Roadside Assistance is not a part of the New Vehicle
Limited Warranty. HUMMER and General Motors
of Canada Limited reserve the right to make any
changes or discontinue the Roadside Assistance
program at any time without notication.
HUMMER and General Motors of Canada Limited
reserve the right to limit services or payment to an owner
or driver if they decide the claims are made too often,
or the same type of claim is made many times.
Services Provided
Emergency Fuel Delivery:Delivery of enough fuel
for the vehicle to get to the nearest service station.
Lock-Out Service:Service is provided to unlock the
vehicle if you are locked out. A remote unlock may
be available if you have OnStar
®. For security
reasons, the driver must present identication
before this service is given.
Emergency Tow From a Public Road or Highway:
Tow to the nearest HUMMER dealer for warranty
service, or if the vehicle was in a crash and cannot
be driven.
Flat Tire Change:Service is provided to change a
at tire with spare tire. The spare tire, if equipped,
must be in good condition and properly inated. It is
your responsibility for the repair or replacement of
the tire if it is not covered by the warranty.
Battery Jump Start:Service is provided to jump
start a dead battery.
Trip Routing Service:Detailed maps of North
America are provided when requested either with the
most direct route or the most scenic route. Additional
travel information is also available. Allow three
weeks for delivery.
Trip Interruption Benets and Assistance:
If your trip is interrupted due to a warranty failure,
incidental expenses may be reimbursed during the
5 year/100,000 miles (160 000 km) Powertrain
warranty period. Items considered are hotel, meals,
and rental car.
7-8

HUMMER Technician Roadside Service
(U.S. only)
HUMMER’s exceptional Roadside Service is more
than an auto club or towing service. It provides every
HUMMER owner in the United States with the advantage
of contacting a HUMMER advisor and, where available, a
HUMMER trained dealer technician who can provide
on-site service.
A dealer technician will travel to your location within a
30 mile radius of a participating HUMMER dealership.
If beyond this radius, we will arrange to have your
vehicle towed to the nearest HUMMER dealership.
Each technician travels with a specially equipped service
vehicle complete with the necessary HUMMER parts
and tools required to handle most roadside repairs.
Services Not Included in Roadside
Assistance
Impound towing caused by violation of any laws.
Legal nes.
Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
Towing or services for vehicles driven on a
non-public road or highway.
Services Specic to Canadian
Purchased Vehicles
Fuel delivery:Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be restricted.
Propane and other fuels are not provided through
this service.
Lock-Out Service:Vehicle registration is required.
Trip Routing Service:Limit of six requests
per year.
Trip Interruption Benets and Assistance:
Pre-authorization, original detailed receipts, and a
copy of the repair orders are required. Once
authorization has been received, the Roadside
Assistance advisor will help you make arrangements
and explain how to receive payment.
Alternative Service:If assistance cannot be
provided right away, the Roadside Assistance
advisor may give you permission to get local
emergency road service. You will receive payment,
up to $100, after sending the original receipt to
Roadside Assistance. Mechanical failures may be
covered, however any cost for parts and labor for
repairs not covered by the warranty are the owner
responsibility.
7-9

If a Crash Occurs
Here is what to do if you are involved in a crash.
Try to relax and then check to make sure you are all
right. If you are uninjured, make sure that no one else
in your vehicle, or the other vehicle, is injured.
If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your vehicle
only if its position puts you in danger or you are
instructed to move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental
frame of mind, or anything unrelated to the crash.
This will help guard against post-crash legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Service on page 7-7for
more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a GM dealer/retailer or a
private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
7-13

Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its repair.
If you have a pre-determined repair facility of choice, take
your vehicle there, or have it towed there. Specify to the
facility that any required replacement collision parts be
original equipment parts, either new Genuine GM parts or
recycled original GM parts. Remember, recycled parts
will not be covered by your GM vehicle warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy limits,
your insurance company may initially value the repair
using aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts. Remember
if your vehicle is leased you may be obligated to have the
vehicle repaired with Genuine GM parts, even if your
insurance coverage does not pay the full cost.
If another party’s insurance company is paying for the
repairs, you are not obligated to accept a repair valuation
based on that insurance company’s collision policy
repair limits, as you have no contractual limits with that
company. In such cases, you can have control of the
repair and parts choices as long as cost stays within
reasonable limits.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA)
in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open
an investigation, and if it nds that a safety defect
exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot
become involved in individual problems between
you, your dealer/retailer, or General Motors.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to safercar.gov;
or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington D.C., 20590
You can also obtain other information about motor
vehicle safety from safercar.gov.
7-14

I
Ignition Positions.............................................2-28
Infants and Young Children, Restraints...............1-43
Ination - Tire Pressure...................................5-63
Instrument Panel
Brightness..................................................3-17
Cluster.......................................................3-30
Overview..................................................... 3-4
J
Jump Starting.................................................5-42
K
Keyless Entry System....................................... 2-4
Keys............................................................... 2-3
L
Labeling, Tire Sidewall.....................................5-58
Lamp
Malfunction Indicator....................................3-40
Lamps
Dome ........................................................3-18
Dome Lamp Override...................................3-18
Reading.....................................................3-18Lap-Shoulder Belt...........................................1-34
LATCH System for Child Restraints...................1-51
Liftgate
Carbon Monoxide........................................2-13
Light
Airbag Off..................................................3-33
Airbag Readiness........................................3-32
Antilock Brake System (ABS) Warning............3-38
Brake System Warning.................................3-37
Charging System.........................................3-35
Cruise Control.............................................3-44
Highbeam On.............................................3-44
Low Fuel Warning.......................................3-46
Oil Pressure...............................................3-43
Safety Belt Reminders..................................3-32
Security.....................................................3-44
StabiliTrak
®Indicator....................................3-38
Tire Pressure..............................................3-39
Tow/Haul Mode...........................................3-44
Lighting
Entry/Exit...................................................3-18
Lights
Exterior Lamps............................................3-15
Flash-to-Pass............................................... 3-9
High/Low Beam Changer................................ 3-9
On Reminder..............................................3-16
Loading Your Vehicle.......................................4-44
Locking Rear Axle...........................................4-10
Lockout Protection..........................................2-12
7

Power Winch Platform.....................................4-43
Privacy..........................................................7-16
Event Data Recorders..................................7-17
Navigation System.......................................7-18
OnStar .......................................................7-18
Radio Frequency Identication.......................7-18
Programmable Automatic Door Locks.................2-11
R
Radio Frequency Identication (RFID), Privacy....7-18
Radio(s)........................................................3-75
Radios
Navigation/Radio System, see Navigation
Manual.................................................3-107
Rear Seat Audio........................................3-127
Reception.................................................3-129
Setting the Clock.........................................3-73
Theft-Deterrent..........................................3-128
Reading Lamps..............................................3-18
Rear Air Conditioning and Heating System and
Electronic Climate Controls...........................3-28
Rear Axle......................................................5-47
Locking......................................................4-10
Rear Door Security Locks................................2-12
Rear Heated Seats.........................................1-10
Rear Seat Armrest..........................................2-65
Rear Seat Audio (RSA)..................................3-127
Rear Seat Entertainment System.....................3-118Rear Vision Camera........................................2-50
Rear Windshield Washer/Wiper.........................3-11
Rearview Mirror, Automatic Dimming..................2-47
Reclining Seatbacks, Power............................... 1-8
Recommended Fluids and Lubricants.................6-13
Recovery Loops..............................................4-40
Recreational Vehicle Towing.............................4-50
Remote Keyless Entry (RKE) System.................. 2-4
Remote Keyless Entry (RKE) System, Operation . . . 2-5
Remote Vehicle Start........................................ 2-7
Removing the Flat Tire and Installing the
Spare Tire..................................................5-90
Removing the Spare Tire and Tools...........5-82, 5-86
Replacement Bulbs.........................................5-55
Replacement Parts, Maintenance......................6-15
Reporting Safety Defects
Canadian Government..................................7-15
General Motors...........................................7-15
United States Government............................7-14
Restraint System Check
Checking the Restraint Systems....................
1-80
Replacing Restraint System Parts
After a Crash..........................................1-81
Retained Accessory Power...............................2-29
Ride Height, Selectable Extended Rear Ride......4-52
Roadside
Service........................................................ 7-7
Rocking Your Vehicle to Get it Out....................4-40
Routing, Engine Drive Belt...............................6-16
Running the Vehicle While Parked.....................2-46
10

Tool Kit .........................................................4-42
Tow/Haul Mode ...............................................2-36
Tow/Haul Mode Light.......................................3-44
Towing
Recreational Vehicle.....................................4-50
Towing a Trailer..........................................4-55
Your Vehicle...............................................4-50
Traction
Control System (TCS).................................... 4-9
StabiliTrak
®System....................................... 4-6
Trailer
Recommendations.......................................4-68
Transmission
Fluid, Automatic...........................................5-23
Transmission Operation, Automatic....................2-32
Trip Odometer................................................3-31
Turn and Lane-Change Signals.......................... 3-8
Turn Signal/Multifunction Lever........................... 3-8
U
Uniform Tire Quality Grading............................5-74
Universal Home Remote System.......................2-57
Operation...................................................2-58
V
Vehicle
Control........................................................ 4-3
Loading......................................................4-44
Running While Parked..................................2-46
Symbols......................................................... iii
Vehicle Customization, DIC..............................3-64
Vehicle Data Recording and Privacy..................7-16
Vehicle Identication
Number (VIN)............................................5-109
Service Parts Identication Label..................5-109
Vehicle, Remote Start....................................... 2-7
Ventilation Adjustment......................................3-27
Visors...........................................................2-23
Voltmeter Gage..............................................3-36
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