emergency towing HUMMER H2 2009 Owners Manual

If Steam Is Coming From the Engine
{CAUTION:
Steam from an overheated engine can burn you
badly, even if you just open the hood. Stay away
from the engine if you see or hear steam coming
from it. Turn it off and get everyone away from the
vehicle until it cools down. Wait until there is no sign
of steam or coolant before you open the hood.
If you keep driving when the vehicles engine is
overheated, the liquids in it can catch re. You or
others could be badly burned. Stop the engine if it
overheats, and get out of the vehicle until the
engine is cool.
SeeOverheated Engine Protection Operating Mode
on page 5-35for information on driving to a safe
place in an emergency.Notice:If the engine catches re while driving with
no coolant, the vehicle can be badly damaged.
The costly repairs would not be covered by
the vehicle warranty. SeeOverheated Engine
Protection Operating Mode on page 5-35for
information on driving to a safe place in an
emergency.
If No Steam Is Coming From the
Engine
The ENGINE OVERHEATED IDLE ENGINE message,
along with a low coolant condition, can indicate a
serious problem.
If you get an engine overheat warning, but see or hear
no steam, the problem may not be too serious.
Sometimes the engine can get a little too hot when you:
Climb a long hill on a hot day.
Stop after high-speed driving.
Idle for long periods in traffic.
Tow a trailer. SeeTowing a Trailer on page 4-55.
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If you get the ENGINE COOLANT HOT message with
no sign of steam, try this for a minute or so:
1. Turn on the heater to full hot at the highest fan
speed and open the windows as necessary.
2. If you are in a traffic jam, shift to N (Neutral);
otherwise, shift to the highest gear while
driving—D(Drive).
If you no longer have the overheat warning, you can
drive. Just to be safe, drive slower for about 10 minutes.
If the warning does not come back on, you can drive
normally.
If the warning continues and you have not stopped, pull
over, stop, and park the vehicle right away.
If there is still no sign of steam, push down the
accelerator until the engine speed is about twice as fast
as normal idle speed for at least three minutes while
you are parked. If you still have the warning, turn off the
engine and get everyone out of the vehicle until it
cools down. Also, see “Overheated Engine Protection
Operating Mode” later in this section.
You may decide not to lift the hood but to get service
help right away.Overheated Engine Protection
Operating Mode
If an overheated engine condition exists and the
ENGINE POWER IS REDUCED message is displayed,
an overheat protection mode which alternates ring
groups of cylinders helps prevent engine damage. In this
mode, you will notice a loss in power and engine
performance. This operating mode allows the vehicle to
be driven to a safe place in an emergency. Driving
extended miles (km) and/or towing a trailer in the
overheat protection mode should be avoided.
Notice:After driving in the overheated engine
protection operating mode, to avoid engine damage,
allow the engine to cool before attempting any
repair. The engine oil will be severely degraded.
Repair the cause of coolant loss, change the oil and
reset the oil life system. SeeEngine Oil on
page 5-15.
5-35

HUMMER Technician Roadside Service
(U.S. only)
HUMMER’s exceptional Roadside Service is more
than an auto club or towing service. It provides every
HUMMER owner in the United States with the advantage
of contacting a HUMMER advisor and, where available, a
HUMMER trained dealer technician who can provide
on-site service.
A dealer technician will travel to your location within a
30 mile radius of a participating HUMMER dealership.
If beyond this radius, we will arrange to have your
vehicle towed to the nearest HUMMER dealership.
Each technician travels with a specially equipped service
vehicle complete with the necessary HUMMER parts
and tools required to handle most roadside repairs.
Services Not Included in Roadside
Assistance
Impound towing caused by violation of any laws.
Legal nes.
Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
Towing or services for vehicles driven on a
non-public road or highway.
Services Specic to Canadian
Purchased Vehicles
Fuel delivery:Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be restricted.
Propane and other fuels are not provided through
this service.
Lock-Out Service:Vehicle registration is required.
Trip Routing Service:Limit of six requests
per year.
Trip Interruption Benets and Assistance:
Pre-authorization, original detailed receipts, and a
copy of the repair orders are required. Once
authorization has been received, the Roadside
Assistance advisor will help you make arrangements
and explain how to receive payment.
Alternative Service:If assistance cannot be
provided right away, the Roadside Assistance
advisor may give you permission to get local
emergency road service. You will receive payment,
up to $100, after sending the original receipt to
Roadside Assistance. Mechanical failures may be
covered, however any cost for parts and labor for
repairs not covered by the warranty are the owner
responsibility.
7-9

If a Crash Occurs
Here is what to do if you are involved in a crash.
Try to relax and then check to make sure you are all
right. If you are uninjured, make sure that no one else
in your vehicle, or the other vehicle, is injured.
If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your vehicle
only if its position puts you in danger or you are
instructed to move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental
frame of mind, or anything unrelated to the crash.
This will help guard against post-crash legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Service on page 7-7for
more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a GM dealer/retailer or a
private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
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