USB Hyundai Ioniq Hybrid 2017 Multimedia Manual

11-4 I Appendix
Troubleshooting
1. Errors which occur during the operation or installation of the
device may be mistaken as a malfunction of the actual device.
2. If you are having problems with the device, try the suggestions
listed below.
3. If the problems persist, contact your Hyundai dealer.
Problem Possible Cause
There are small red,
blue, or green dots on
the screen
• Because the LCD is manufactured with
technology requiring high point density,
a pixel or lighting deficiency may occur
within 0.01% of total pixels
The sound or image is
not working
• Has the Switch for the vehicle been turned
to [ACC] or [ON]?

• Has the SYSTEM been turned OFF?
The screen is being dis-
played but sound is not
working
• Has the volume been set to a low level?

• Has the volume been muted?
When the power is
turned on, the corners of
the screen are dark
• The display appearing somewhat dark
after prolonged periods of use is normal
with LCD panels. It is not a malfunction

• If the screen is very dark, contact your
nearest Hyundai dealer for assistance
Sound is working from
only one speaker
• Are the positions of Fader or Balance
sound controls adjusted to only one side?
Problem Possible Cause
Sound does not work in
AUX mode
• Are the audio connector jacks fully
inserted into the AUX terminal?
The external device is
not working
• Is the external device connected with a
standard connector cable?
Upon turning power on,
the most recent mode
screen is not displayed Within modes that play files by reading
external sources, such as, USB, iPod,
or Bluetooth
® streaming mode, the most
recently played mode screen prior to turning
off power may not properly load
• If there is the corresponding device is not
connected, the mode operated prior to
the most recent mode will operate

• If the previous mode still cannot be prop-
erly played, the mode operated prior to
that will operate
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11-6 I Appendix
Problem Possible Cause Countermeasure
The USB
does not
work
• USB memory is
damaged

• USB memory has
been contaminated

• A separately pur-
chased USB HUB is
being used

• A USB extension
cable is being used

• A USB which is not
a Metal Cover Type
USB Memory is
being used

• An HDD type, CF,
SD Memory is being
used

• There are no music
files which can be
played
• Please use the USB after
formatting it.

• Remove any foreign sub-
stances on the contact sur-
face of the USB memory and
multimedia terminal

• Directly connect the USB
memory with the multimedia
terminal on the vehicle

• Directly connect the USB
memory with the multimedia
terminal on the vehicle

• Use standard USB Memory

• Use standard USB Memory

• Only MP3, WMA file formats
are supported. Please use
only the supported music file
formats
The iPod is
not recog-
nized even
though it has
been con-
nected
• There are no titles
which can be played

• The iPod firmware
version has not
been properly
updated

• The iPod device
does not recognize
downloads

• Use iTunes to download and
save MP3 files into the iPod

• Use iTunes to update the firm-
ware version and reconnect
the iPod with the device

• Reset the iPod and reconnect
with the device
Problem Possible Cause Countermeasure
Bluetooth
does not
work or its
limited func-
tions are
available
• Bluetooth on your
mobile phone is set
to OFF

• The Bluetooth con-
nection is not made
• Set it to ON

• Make the connection active
Information
• While operating the device, if an abnormality occurs that cannot be
corrected with the abo
ve described measures, press the
RESET key to
reset the system.
• Press and hold the
RESET key (over 1 second). The device power will
turn off and the system will reset.
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Index I 11-9
11
A
About Bluetooth® Wireless Technology/
Head Unit Use Environment …………11-8
About Making/Answering Phone Calls … 11-8
About Pairing Mobile Phones …………11-7
About Transmission and Reception of
Radio Waves ………………………… 5-3
Accept/Reject Call …………………… 4-7
Accessing SiriusXM™ Data ………… 8-4
Address ………………………………6-15
Address Book …………………………6-20
Adjusting Voice Recognition Volume … 7-5
Apps List ……………………………… 8-2
Auto Connection Priority ………………10-6
AUX ……………………………………3-26
Avoid Street ……………………………6-32
B
Basic Features ………………………… 6-2
Battery Warning Message ……………1-10
Before Playing a USB MP3 ……………3-11
Before Use …………………………… 5-3
Before Using the Bluetooth
®
Handsfree …………………………… 4-2
Blue Link Apps Settings …………… 10-10
Blue Link Settings ……………… 5-7, 10-7
Blue Link Voice Local Search ………… 5-8
Blue Link
® Safety and Security Service … 5-5
Bluetooth Audio Mode Display
Controls ………………………………3-27
Bluetooth Connection ………………… 4-4
Bluetooth Connection Settings ………10-5
Bluetooth Connections Settings ………3-28
Bluetooth Phone ……………………… 4-6
Bluetooth Settings ……………………10-4
Bluetooth System Information…………10-7
Bluetooth
® Audio ………………………3-27
C
Call Commands ……………………… 7-8
Call History …………………………… 4-9
Camera ……………………………… 9-2
Canceling Route ………………………6-29
CAUTIONS upon Connecting
Bluetooth
® Phone …………………… 4-3
Changing Map View ………………… 6-3
Clock Settings …………………………10-9
Combining Voice Recognition with
On-Screen Commands ……………… 7-3
Component Names and Functions … 1-5
Connecting an External Device ………3-26
Connecting Bluetooth Devices ……… 4-4
Connecting with the Blue Link Center … 5-4
Contacts ………………………………4-10
Coordinates ……………………………6-22
Index
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11-12 I Index
S
Save ……………………………………6-13
Screen Saver Settings ……………… 10-11
Selecting through Channel/
Category List ………………………… 3-8
Send to Car with Google ……………… 5-6
Service Activation ……………………10-8
Setup …………………………………10-2
Siri Eyes Free …………………………7-21
SiriusXM™ …………………………… 3-6
SiriusXM™ Data ……………………… 8-4
SiriusXM™ Display Controls ………… 3-6
SiriusXM™ Fuel Price Information …… 8-6
SiriusXM™ Movie Information ………8-10
SiriusXM™ Sports Information ……… 8-8
SiriusXM™ Stock Information ………… 8-7
SiriusXM™ Traffic Information………… 8-5
SiriusXM™ Weather Announcement … 8-4
Skipping Prompt Messages ………… 7-5
Sound Settings ………………………10-3
Start Screen …………………………… 7-6
Starting Blue Link Voice Local Search 5-8
Starting Hybrid Mode ………………… 2-2
Starting the System for the First Time … 1-9
Starting Voice Recognition …………… 7-3
Starting/Ending and Setting
Voice Recognition …………………… 7-3
Steering-linked camera ……………… 9-2
Steering Wheel Controls ……………… 1-7
Stolen Vehicle Recovery ……………… 5-5
Supported Image Specifications………3-13
Supported USB MP3 music
specifications …………………………3-13
System Info ………………………… 10-11
System Reset ………………………… 1-9
System Update …………………… 10-11
T
Traffic …………………………… 6-9, 6-34
Troubleshooting ……………… 6-35, 11-4
Turn List ………………………………6-13
Turning the System On/Off …………… 1-9
Types of Commands ………………… 7-8
U
USB ……………………………………3-11
USB Image Mode Display Controls …3-17
USB Music Mode Display Controls …3-14
Using iPod Devices ……………………3-19
Using the Menu During a Phone Call … 4-8
V
Vehicle Diagnostics …………………… 5-7
Viewing Menu ………………………… 3-8
Voice Commands …………………… 7-8
Voice Recognition Screen Overview … 7-6
Voice Recognition Settings ……………10-8
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Table of Contents
Component Names and Functions ..........................3
On-Screen Touch Controls .........................................7
Setup .......................................................................\
............9
Home Screen .................................................................10
FM/AM .......................................................................\
.......13
HD Radio™ Technology ............................................15
SiriusXM™ ......................................................................16
USB .......................................................................\
............18
iPod........................................................................\
............21
AUX .......................................................................\
............23
Bluetooth® Audio ...........................................................24
My Music........................................................................\
..25
Bluetooth ........................................................................\
..27
Voice Recognition ........................................................32
Download Center ..........................................................44
SiriusXM™ Data ...........................................................46
FAQ .......................................................................\
............52
Navigation .......................................................................\
55
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3
Component Names and Functions
Head Unit
NameDescription
PWR/
VOL
•
When power is off, press to turn power on

•
When power is on, press and hold (more than 0.8 seconds) to
turn power off

•
When power is on, press quickly (less than 0.8 seconds) to turn
Audio off

•
Turn left/right to control volume
TUNE
•
FM/AM mode: changes the frequency

•
SiriusXM™ mode: changes the channel

•
MEDIA (USB/iPod/My Music) mode: changes the track, file or
title (except USB Image, Bluetooth Audio and AUX)
RADIOSelects FM/AM/SiriusXM™ mode

•
Each time this is pressed, the mode is changed in order of FM →

AM →
SiriusXM™ →
FM
MEDIASelects MEDIA mode

•
If the media is not connected MEDIA mode will not be activated.
PHONEDisplays the phone screen
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4
NameDescription
TRACK
SEEK
When pressed quickly (less than 0.8 seconds),

•
FM/AM mode: Plays the previous/next frequency.

•
SiriusXM™ mode: Plays the previous/next channel.
•
MEDIA (USB/iPod/My Music) mode: Changes the track, file or title
(except for USB Image and AUX).
When pressed and held down (more than 0.8 seconds),
•
FM/AM mode: Continuously changes the frequency until the
key is released.

•
SiriusXM™ mode: Continuously changes the channel until the
key is released and plays the current channel.

•
MEDIA (USB/iPod/My Music) mode: Rewinds or fast forwards
the track or file (except for USB Image, Bluetooth Audio, and
AUX).
MAPVOICEDisplays the map for the current position
Displays the Blue Link screen
SETUPDisplays the Setup screen
MAPSD card insert slot
RESETResets the system settings. (Preset radio channels and other data
will not be deleted.)
※ The actual feature in the vehicle may differ from the illustration.
Component Names and Functions
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5
Steering Wheel Controls
NameDescription
When pressed quickly (less than 0.8 seconds),

•
Activates voice recognition
When pressed and held down (more than 0.8 seconds),
•
Ends voice recognition

•
If iOS device is connected through Bluetooth, activates or ends
Siri Eyes Free
MODE

•
Each time this is pressed, the mode is changed in the follow-
ing order: FM →
AM →
SiriusXM →
USB or iPod →
AUX →
Bluetooth Audio →
My Music →
FM

•
If the media is not connected, the corresponding modes will be
disabled

•
Press and hold (more than 0.8 seconds) to turn the Audio sys-
tem on/off

•
When power is off, press button to turn power back on
VOL +

VOL -Controls the volume
When pressed quickly (less than 0.8 seconds),

•
FM/AM mode: searches broadcast frequencies saved to
Presets

•
SiriusXM™ mode: searches broadcast channels saved to
Presets

•
Media (USB/iPod/My Music) mode: changes the track, file or
title (except USB Image, AUX)
When pressed and held down (more than 0.8 seconds),
•
FM/AM mode: automatically searches broadcast frequencies

•
SiriusXM™ mode: automatically searches broadcast channels

•
Media (USB/iPod/My Music) mode: quickly looks up songs
(excluding USB images, AUX and Bluetooth audio files)
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8
You can view the previous or next
image by flicking left/right on an
image on the USB Image screen.
Flick left/right on the frequency bar
in the radio player to look up the pre-
vious/next frequency available.
Press and Hold
Selecting the and
buttons in the music player will fast
forward/rewind the music.
On-Screen Touch Controls
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18
USB
USB Music Mode Display Controls
FeaturesDescription
Mode
Displays the current operating mode
File IndexShows the current file/total files within the USB
Repeat/
Shuffle/
Scan From Repeat/Shuffle/Scan, displays the current operating function
Play Time
Displays the current play time/total play time
Song InfoDisplays the information of the current track

•
When a track in the file tab on the list screen is selected:
Displays folder, file, title, artist, album info

•
When a track in the other tabs on the list screen is selected:
Displays artist, title, album info
List
Moves to the list screen
Previous
File If button is pressed (less than 0.8 seconds): Moves to the previous file
or play the current file from the beginning (Depends on the play time)

•
If play time is less than 3 seconds, moves to previous file

•
If play time is more than 3 seconds, play the current file from
the beginning
If button is pressed (more than 0.8 seconds) it rewinds the track
Play/Pause Plays/pauses the current file
Next File
•
If button is pressed (less than 0.8 seconds): Moves to the next file

•
If button is pressed (more than 0.8 seconds): It fast-forwards the track
Repeat Repeats the current file

•
If select the song in the file tab on the list screen: Select the Repeat button to switch between repeating one song ,
repeating folder , and turning repeat off

•
If select the song in the other tabs (Playlist, Artist, Song, Album,
Genre) on the list screen: Select the
Repeat button to switch
between repeating one song and turning repeat off
Back Button Converts to basic mode screen
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