Hyundai Ioniq Hybrid 2019 Owner's Manual

6-40
What to do in an emergency
Towing Service
If emergency towing is necessary,
we recommend having it done by an
authorized HYUNDAI dealer or a
commercial tow-truck service.
Proper lifting and towing procedures
are necessary to prevent damage to
the vehicle. The use of wheel dollies
or flatbed is recommended.It is acceptable to tow the vehicle
with the rear wheels on the ground
(without dollies) and the front wheels
off the ground.
If any of the loaded wheels or sus-
pension components are damaged
or the vehicle is being towed with the
front wheels on the ground, use a
towing dolly under the front wheels.
When being towed by a commercial
tow truck and wheel dollies are not
used, the front of the vehicle should
always be lifted, not the rear.
T T
O
O W
W I
IN
N G
G
OAE066018
A
B
C
Dolly
Dolly
Do not tow the vehicle with
the front wheels on the
ground as this may cause
damage to the vehicle.
Do not tow with sling-type
equipment. Use wheel lift or
flatbed equipment.
CAUTION
OAEE066016
OAE066019

6-41
What to do in an emergency
6
When towing your vehicle in an
emergency without wheel dollies :
1. Place the Engine Start/Stop but-ton in the ACC position.
2. Place the shift lever in N (Neutral).
3. Release the parking brake.Removable Towing Hook
1. Open the liftgate, and take the towing hooks out from the tool
case.
2. Remove the hole cover by press-ing the lower part of the cover on
the front or rear bumper.
3. Install the towing hook by turning it clockwise into the hole until it is
fully secured.
4. Remove the towing hook and install the cover after use.
Failure to place the transmis-
sion shift lever in N (Neutral)
may cause internal damage to
the transmission.
CAUTION
OAE066021N
OAE066022N
OAE066028N
■Front
■Rear

6-42
What to do in an emergency
Emergency Towing
(if equipped)
If towing is necessary, we recom-
mend you to have it done by an
authorized HYUNDAI dealer or a
commercial tow truck service.If a towing service is not available in
an emergency, your vehicle may be
temporarily towed using a cable or
chain secured to the emergency tow-
ing hook at the rear of the vehicle.
Use extreme caution when towing
the vehicle with a cable or chain. A
driver must be in the vehicle to steer
it and operate the brakes.
Towing should be done only on a
solid ground for a short distance and
at a low speed.
Also, the wheels, axles, power train,
steering and brakes must all be in
good condition.
Always follow these emergency tow-
ing precautions:
Place the Engine Start/Stop button
in the ACC position so the steering
wheel is not locked.
Place the shift lever in N (Neutral).
Release the parking brake.
Depress the brake pedal with more force than normal since you will
have reduced braking perform-
ance.
More steering effort will be required because the power steering system
will be disabled.
Use a vehicle heavier than your own to tow your vehicle.
The drivers of both vehicles should communicate with each other fre-
quently.
Before emergency towing, check that the hook is not broken or dam-
aged.
Fasten the towing cable or chain securely to the hook.
Do not jerk the hook. Apply steady and even force.
OAE066024N
OAE066023N
■Front
■Rear

6-43
What to do in an emergency
6
Use a towing cable or chain lessthan 16 feet (5 m) long. Attach a
white or red cloth (about 12 inches
(30 cm) wide) in the middle of the
cable or chain for easy visibility.
Drive carefully so the towing cable or chain remains tight during tow-
ing.
Before towing, check the dual clutch transmission for fluid leaks
under your vehicle. If the dual
clutch transmission fluid is leaking,
flatbed equipment or a towing dolly
must be used.
OAE066025
To avoid damage to your vehicle
and vehicle components when
towing:
Always pull straight ahead
when using the towing hooks.
Do not pull from the side or at
a vertical angle.
Do not use the towing hooks
to pull a vehicle out of mud,
sand or other conditions from
which the vehicle cannot be
driven out under its own
power.
Limit the vehicle speed to 10
mph (15 km/h) and drive less
than 1 mile (1.5 km) when tow-
ing to avoid serious damage
to the dual clutch transmis-
sion.
CAUTION

6-44
What to do in an emergency
I
IF
F
A
A N
N
A
A C
CC
CI
ID
D E
EN
N T
T
O
O C
CC
CU
U R
RS
S
For your safety, do not touch
high voltage cables, connec-
tors and package modules.
High voltage components are
orange in color.
Exposed cables or wires may
be visible inside or outside of
the vehicle. Never touch the
wires or cables, because an
electrical shock, an injury, or a
death may occur.
Any gas or electrolyte leakage
from your vehicle is not only
poisonous but also flammable.
Upon witnessing one of those,
open the windows, and remain
a safe distance from the vehi-
cle out of the road. Immediately
contact an authorized Hyundai
dealer and advise them that a
hybrid vehicle is involved.
If you need towing, refer to
"Towing" in the previous pages.
(Continued)
(Continued)
When the vehicle is severely
damaged, remain a safe dis-
tance of 50 feet (15 meter) or
more between your vehicle
and other vehicles/flamma-
bles.
WARNING
If a fire occurs :
Upon witnessing any sparks,
gases, flames, or fuel leakage of
your vehicle, immediately call
911 or contact an authorized
HYNDAI dealer. Also, advise
them that a hybrid vehicle is
involved.
WARNING
When a submersion in water
occurs:
When your vehicle is flooded in
water, a high-voltage battery
may cause shock or may catch
on fire. Thus, turn the hybrid
system OFF, take the key in
your possession and move to a
safe place. Never attempt phys-
ical contact with your flooded
vehicle. Immediately contact an
authorized HYUNDAI dealer and
advise them that a hybrid vehi-
cle is involved.
WARNING

7
Maintenance
7
Maintenance
Engine Compartment .............................................7-3
Maintenance Services ...........................................7-5
Owner's Responsibility .....................................................7-5
Owner Maintenance Precautions..................................7-5
Owner Maintenance ..............................................7-6
How to Disconnect the (-) Cable for
Regular Maintenance (Hybrid vehicle) ........................7-7
Owner Maintenance Schedule .......................................7-7
Scheduled Maintenance Services........................7-8
Normal Maintenance Schedule ......................................7-9
Maintenance Under Severe Usage Conditions ........7-12
Severe driving conditions..............................................7-13
Explanation of Scheduled Maintenance
Items ......................................................................7-\
14
Engine Oil ..............................................................7-16
Checking the Engine Oil Level .....................................7-16
Checking the Engine Oil and Filter .............................7-17
Engine Coolant/Inverter Coolant .......................7-18
Checking the Coolant Level ..........................................7-18
Changing Coolant ............................................................7-21
Hybrid Starter & Generator (HSG) Belt ...........7-22
Checking the Hybrid Starter &
Generator (HSG) Belt .....................................................7-22
Brake Fluid ............................................................7-22
Checking the Brake Fluid Level ...................................7-22
Washer Fluid .........................................................7-23
Checking the Washer Fluid Level................................7-23
Parking Brake .......................................................7-24
Checking the Parking Brake .........................................7-24
Air Cleaner ............................................................7-24
Filter Replacement ..........................................................7-24
Climate Control Air Filter ....................................7-26
Filter Inspection ...............................................................7-26
Wiper Blades.........................................................7-28
Blade Inspection ..............................................................7-28
Blade Replacement .........................................................7-28
Battery (12 Volt, Plug-In Hybrid Vehicle) ........7-31
For Best Battery Service ..............................................7-32
Battery Recharging ........................................................7-32
Reset Features.................................................................7-33
Tires and wheels ..................................................7-34
Tire Care ........................................................................\
....7-34
Recommended Cold Tire Inflation Pressures ...........7-35
Check Tire Inflation Pressure ......................................7-36
Tire Rotation...................................................................\
..7-37
Wheel Alignment and Tire Balance ............................7-38
Tire Replacement ............................................................7-387

7
Wheel Replacement ........................................................7-39
Tire Traction .....................................................................7-3\
9
Tire Maintenance ............................................................7-40
Tire Sidewall Labeling ....................................................7-40
Tire Terminology and Definitions................................7-44
All Season Tires ...............................................................7-47
Summer Tires ...................................................................7-47
Snow Tires ........................................................................\
7-47
Radial-Ply Tires ...............................................................7-47
Low Aspect Ratio Tires..................................................7-48
Fuses ......................................................................7-\
49
Instrument Panel Fuse Replacement..........................7-50
Engine Compartment Panel Fuse Replacement.......7-51
Fuse/Relay Panel Description ......................................7-53
Light Bulbs ............................................................7-55
Headlamp, Parking Lamp, Turn Signal Lamp
and Side Marker ..............................................................7-55
Daytime Running Light (DRL).......................................7-60
Side Repeater Lamp Replacement ..............................7-61
Rear Combination Light Bulb Replacement ..............7-61
High Mounted Stop Lamp Replacement ....................7-64
License Plate Light Bulb Replacement ......................7-65
Interior Light Bulb Replacement .................................7-65
Appearance Care..................................................7-67
Exterior Care ....................................................................7-67\
Interior Care .....................................................................7-7\
1
Emission Control System ....................................7-74
Crankcase Emission Control System ..........................7-74
Evaporative Emission Control System Including
Onboard Refueling Vapor Recovery (ORVR)............7-74
Exhaust Emission Control System ..............................7-75
California Perchlorate Notice.............................7-78

7-3
7
Maintenance
E
EN
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GI
IN
N E
E
C
C O
O M
M P
PA
A R
RT
TM
M E
EN
N T
T

OAE076001
1. Engine oil filler cap
2. Engine oil dipstick
3. Engine coolant cap
4. Engine coolant reservoir
5. Inverter coolant reservoir
6. Brake fluid reservoir
7. Air cleaner
8. Windshield washer fluid reservoir
9. Fuse box
The actual engine compartment in the vehicle may differ from the illustration.
■ ■
Hybrid vehicle

7-4
Maintenance
OAEPH076001
1. Engine oil filler cap
2. Engine oil dipstick
3. Engine coolant cap
4. Engine coolant reservoir
5. Inverter coolant reservoir
6. Brake fluid reservoir
7. Air cleaner
8. Windshield washer fluid reservoir
9. Fuse box
The actual engine compartment in the vehicle may differ from the illustration.
■ ■
Plug-in hybrid vehicle

7-5
7
Maintenance
M
MA
AI
IN
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EN
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AN
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CE
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S
S E
E R
R V
V I
IC
C E
E S
S
You should exercise the utmost care
to prevent damage to your vehicle
and injury to yourself whenever per-
forming any maintenance or inspec-
tion procedures.
We recommend you have your vehi-
cle maintained and repaired by an
authorized HYUNDAI dealer. An
authorized HYUNDAI dealer meets
HYUNDAI's high service quality
standards and receives technical
support from HYUNDAI in order to
provide you with a high level of serv-
ice satisfaction.
Owner's Responsibility
Maintenance service and record
retention are the owner's responsibil-
ity.
You should retain documents that
show proper maintenance has been
performed on your vehicle in accor-
dance with the scheduled mainte-
nance service charts shown on the
following pages. You need this infor-
mation to establish your compliance
with the servicing and maintenance
requirements of your vehicle war-
ranties. Detailed warranty information is pro-
vided in your Owner's Handbook &
Warranty Information booklet.
Repairs and adjustments required as
a result of improper maintenance or
a lack of required maintenance are
not covered.
Owner Maintenance
Precautions
Inadequate, incomplete or insuffi-
cient servicing may result in opera-
tional problems with your vehicle that
could lead to vehicle damage, an
accident, or personal injury. This
chapter provides instructions only for
the maintenance items that are easy
to perform. Several procedures can
be done only by an authorized
HYUNDAI dealer with special tools.
Your vehicle should not be modified
in any way. Such modifications may
adversely affect the performance,
safety or durability of your vehicle
and may, in addition, violate condi-
tions of the limited warranties cover-
ing the vehicle.
Certain modifications may also be in
violation of regulations established by
the U.S. Department of Transportation
and other federal or state agencies.
Improper owner maintenance dur-
ing the warranty period may affect
warranty coverage. For details, read
the separate Owner's Handbook &
Warranty Information booklet pro-
vided with the vehicle. If y
ou're
unsure about any service or main-
tenance procedure, have it done
by an authorized HYUNDAI dealer.
NOTICE