door lock HYUNDAI SANTA CRUZ 2022 Owner's Manual

05
5-23
• Hyundai digital key app may not
work properly when the NFC or
Bluetooth communication between
smartphone and car is not good.
• If the remote control operation
is executed where the mobile
connection is weak, Bluetooth
connection is poor due to lots of
Bluetooth devices or there is an
object such as metal or concrete, it
might be delayed or the operable
distance might decrease. Especially,
you should not cover the smartphone
with your hand or place other
devices which can cause frequency
interference. It may result in poor
performance.
• If the remote control function is not
activated, please use NFC function to
lock or unlock the doors
• You should be careful not to
press the remote control button
on the digital key (smartphone)
accidentally.
• If the digital key (smartphone) is
discharged or defective or you
cannot use the digital key since the
vehicle battery is discharged, use the
inside door lock button to lock all of
the doors. CAUTION
• Hyundai digital key app on the
smartphone and card key may not
work if any of the following occurs:
-Hyundai digital key app on the
smartphone is deleted. (Required
to reinstall the app)
-Account log in information of
Hyundai digital key app is expired.
(Required to re-log in)
-When you try to log in to another
smartphone instead of the
registered smartphone with same
user account.
-Smartphone rooting or app
hacking is detected.
-Smartphone battery or the vehicle
battery is discharged.
-Smartphone’s screen is off or
locked.
-NFC or Bluetooth is turned off on
the smartphone settings.
-Smartphone’s mobile network
setting is off or airplane mode is
activated.
-A credit card is overlapped in the
back of your smartphone or metal
or thick case is used.
-Use the card key with insert it
into the wallet or card holder or
overlapping with other cards.
-If you use a smart phone cover that
uses wireless communication or is
made of metal, the digital key NFC
function may not work properly.
Remove the smart phone cover
before using the digital key NFC
function.

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5-26
• To delete the saved digital key card,
you must have the Smart Key in your
possession and be inside the vehicle
• Note that if the digital key card is
deleted, it can be re-registered to the
same vehicle as long as a new card
has not already been registered
• If you try to register a new digital key
card, the previously registered card
will no longer be active and cannote
be re-registered
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[A] : Door handle authentication pad,
[B]: NFC Antenna
NFC door lock/unlock
To unlock your vehicle using the NFC
card key, touch the card key near the
door handle NFC touch sensor of either
the driver side or passenger side door.
Hold the card key near the touch sensor
area for about 2 seconds. You will hear
the doors lock or unlock.
If you unlock your vehicle from the
passenger side door handle, then all the
doors will unlock. If you unlock your
vehicle from the driver side door handle,
then either the driver door only or all
the doors will unlock depending on the
setting of the Two Press Unlock feature.
Refer to User Settings to change the
Driver Door unlock mode.
To lock your vehicle using the NFC card
key, touch the card key near the door
handle NFC touch sensor of either the
driver side or passenger side door.
Before you leave your vehicle, verify
that your vehicle is locked. When using
your NFC card key on the front door
handle, listen to hear that the door lock
has actuated, and then pull the handle
within 3 seconds to confirm the doors
are locked.

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Inoperable condition
When using the NFC card key to lock or
unlock your vehicle, be sure to touch
the card key near the center of the door
handle to enable the sensor to activate.
Note that you must take the card out of
your wallet or purse to use the card key
correctly. If the card key is not touching
the door handle sensor or is in close
proximity to other NFC-enabled cards, it
may not work.
Note that if you attempt to use the
NFC card key to lock the doors, the
doors will not lock under the following
circumstances:
• The Smart Key is in the vehicle
• The Engine Start/Stop button is in the
ACC or ON position
• Any of the doors are open (except for
the tailgate)
If this occurs, then a chime will sound
for about 3 seconds. Check the vehicle
before attempting to lock the car again.
If you have difficulty locking or unlocking
the vehicle using the NFC card key,
remove the card key away from the door
handle sensor for a few seconds (card
key must be more than 4 inches away)
and then retry.
If the card key is damaged or bent, the
sensor on the door handle may not
properly detect the card key. If this
occurs contact your authorized Hyundai
dealer for a card key replacement.
Be careful not to damage the card
key or expose the card key to extreme
temperatures or direct sunlight for long
periods of time.
Note that when the doors have been
unlocked using the NFC digital card key,
the Lock/Unlock switch on the driver
door may not be immediately available.
(If you attempt to lock the doors using
the driver door lock switch, the doors will
lock and then immediately unlock when
you close the door.)Start-up with Card key
After placing your registered card key
onto the interior authentication pad
(wireless charger), step on the brake and
press the Engine Start/Stop button.
WARNING
• If you do not place the digital key
(card key) onto the center of the
interior authentication pad (wireless
charger) exactly, the card key may
not be recognized. If the engine is
not turned on, adjust and place the
key again.
• If you overlap and use the key
with NFC-enabled cards such as
transportation card or credit card,
the card key may not be recognized.
• If the digital key (card key) does not
work, please detach the key around
4 inches (0.1 m) from the handle
authentication pad and retry to
contact.
• The card key may be damaged due to
impact. It would not work properly if
the key is damaged. You should buy a
new card and register again.
For more information, refer to the
Engine Start/Stop button in chapter 6.

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5-28
„„Type AType A
ODN8A059133ODN8A059133
„„Type BType B
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Enabling or disabling the digital key
feature
If you want to temporarily disable the
digital key feature (smartphone app and
NFC card key), you can do so in the user
settings menu.
ÃWith Navigation screen :
From the infotainment screen menu,
go to [Setup] - [Vehicle] - [Digital Key]
- [Enable Digital Keys] (deselect)
ÃWithout navigation screen :
From cluster menu, go to [Digital Key]
- [Enable Digital Keys] (deselect)
Information
In order to disable the digital key feature
in the user settings menu, you must have
the smart key in your possession inside the
car.
CAUTION
If you uncheck Enable digital keys, it is
impossible to lock or unlock the doors
or start up the vehicle with digital keys
such as smartphone and card key. If
you check Enable digital keys again, the
registered digital keys(smartphone and
card key) are available. Even though
you stop the digital key function, the
registered keys (smartphone and card
key) are not deleted.
Personalized profile and vehicle
settings
You have the ability to set the registered
digital key with one of two personalized
profiles. Then, when you use the digital
card key or the Digital Key App, the
vehicle will be set to the user-defined
personalized profile (which includes
such items as driver settings, audio
preferences, etc.).
There are two profile connections and
personalization settings available for
Driver 1 and Driver 2.

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5-30
Vehicle personalization operation
The personalization function linked with
digital key works as following conditions:
• Contact the driver’s door handle with
the profile linked smart phone to lock
or unlock the doors (Personalization
does not operate when locking or
unlocking the front passenger door.)
• Remote door unlock with the profile
linked smartphone digital key app.
The profile linked with digital key can be
changed manually in the infotainment
system setup screen.
Precaution for digital key profile link and
unlink
Profile operation according to door lock/
unlock system is as follows.
ItemPersonalization
Operation
Initial value Guest
Profile linked
smart phone
keyLinked profile
Profile unlinked
smart phone
keyRecently activated
profile
NFC card key
Smart key
• The personalization function using
the digital key can be operated
after linking the digital key on the
infotainment system profile menu.
• Personalization function can be used
while vehicle is stopped for you and
your vehicle’s safety.

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Vehicle personalization with digital key
The available personalization function in the vehicle is as follows.
System Personalization Item
User’s Setting
ModeLamp Blink number of one-touch signal lamps
ClusterInformation display on the cluster, Voice volume,
Welcome sound
Door Automatic door lock/unlock, Two Press Unlock
Infotainment
systemNavigationPreferred volume of the navigation system, Recent
destination
User preset My menu list settings, Radio preset
Phone
connectivityBluetooth preferential connect
CarPlay/Android Auto On/Off
Air conditioningOperating
conditionLatest operation setup of the following functions:
Temperature, AUTO, air flow direction, air volume,
air conditioner, air intake control, SYNC, Front
windshield defroster, OFF
For more information of personalization, refer to the infotainment system manual.
CAUTION
If you leave the digital key after locking or unlocking the doors or starting up the
vehicle with the smart key, the doors can be locked by the central door lock. Please
carry around the digital key all the time.

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5-32
Operating Door Locks From
Outside the Vehicle
Mechanical key
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1. Pull out the door handle.
2. Press the release button (1) located
inside the bottom part of the cover
with a mechanical key or flat-head
screwdriver.
3. Carefully pull outward on the cover
while continuing to press the release
button to remove the cover and
expose the key cylinder.
4. Insert the mechanical key into
the key cylinder and rotate
clockwise to unlock the vehicle and
counterclockwise to lock the vehicle.
Once the doors are unlocked, they may
be opened by pulling the door handle.
When closing the door, push the door by
hand. Make sure that doors are closed
securely.
Information
Be careful when locking the door by
mechanical key operation, only the
driver’s door can be locked/unlocked.
Information
• Avoid scratching or breaking the plastic
material. Do not lose the key cylinder
cover.
• In the case of trying to remove the
key cylinder cover in cold climate
or freezing temperatures, use extra
caution. If the key cylinder cover
freezes and cannot be removed easily,
lightly tap on the cover or try to warm
the cover by placing your hands around
it and blowing warm air, etc.
• Do not apply excessive force to the door
and door handle. It may be damaged.
DOOR LOCKS

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Remote key
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To lock the doors, press the Door Lock
button (1) on the remote key.
To unlock the doors, press the Door
Unlock button (2) on the remote key.
Once the doors are unlocked, they may
be opened by pulling the door handle.
When closing the door, push the door by
hand. Make sure that doors are closed
securely.
Smart key
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Press the button on the driver’s outside
door handle or touch the touch sensor
on the door handle (the engraved part)
while carrying the smart key with you
or press the Door Unlock button on the
Smart Key, the driver’s door will unlock.
If you press the button on the front
passenger’s outside door, all doors will
unlock.
Once the doors are unlocked, they may
be opened by pulling the door handle.
When closing the door, push the door by
hand. Make sure that doors are closed
securely.
Information
• In cold and wet climates, door lock
and door mechanisms may not work
properly due to freezing conditions.
• If the door is locked/unlocked multiple
times in rapid succession with either
the vehicle key or door lock switch, the
system may stop operating temporarily
in order to protect the circuit and
prevent damage to system components.

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5-34
In case of an emergency
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If the electrical power door lock switch
is not operating (ex. dead car battery)
the only way to lock the door(s) is with
the mechanical key from the outside key
hole.
Doors without an outside key hole can be
locked as follows:
1. Open the door.
2. Insert the key into the emergency
door lock hole and turn the key
horizontally to lock.
3. Close the door securely.
Information
If the electrical power to door lock switch
is not operating (ex. dead car battery) and
the trunk is closed, you will not be able to
open the trunk until power is restored.
Operating Door Unlocks from
Inside the Vehicle
With the door inside handle
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Driver door & Passenger door
If the inner door handle is pulled when
the door is locked, the door will unlock
and open.
Rear Door - Two Pull Operation
If the inner door handle is pulled once
when the door is locked, the door will
unlock. If the inner door handle is pulled
once more, the door will open.
Information
If a power door lock ever fails to function
while you are in the vehicle try one or
more of the following techniques to exit:
• Operate the door unlock feature
repeatedly (both electronic and
manual) while simultaneously pulling
on the door handle.
• Operate the other door locks and
handles.
• Lower a front window and use the
mechanical key to unlock the door from
outside.

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With the driver door lock/unlock
switch
„„Driver’s doorDriver’s door
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„„Front passenger’s doorFront passenger’s door
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When pressing the () portion (1) on the
switch, all vehicle doors will lock.
• If any door is opened, the doors will
not lock even though the lock button
(1) of the driver door lock switch is
pressed.
• If the smart key is in the vehicle and
any door is opened, the doors will not
lock even though the lock button (1) of
the driver door lock switch is pressed.
When pressing the (
) portion (2) on the
switch, all vehicle doors will unlock.
When all vehicle doors are locked, the
indicating lights (3) on the driver’s door
and passenger’s door will turn on. If any
door is unlocked, the indicator will turn
off.
WARNING
• The doors should always be fully
closed and locked while the
vehicle is in motion. If the doors
are unlocked, the risk of being
thrown from the vehicle in a crash is
increased.
• Do not pull the inner door handle of
the driver’s or passenger’s door while
the vehicle is moving.
WARNING
Do not leave children or animals
unattended in your vehicle. An enclosed
vehicle can become extremely hot,
causing death or serious injury to
unattended children or animals who
cannot escape the vehicle. Children
might operate features of the vehicle
that could injure them, or they could
encounter other harm, possibly from
someone gaining entry to the vehicle.
WARNING
Always secure your vehicle.
Leaving your vehicle unlocked increases
the potential risk to you or others from
someone hiding in your vehicle.
To secure your vehicle, while
depressing the brake, shift the gear
to the P (Park) position, engage the
parking brake, and place the ignition
switch to the LOCK/OFF position, close
all windows, lock all doors, and always
take the key with you.