door lock HYUNDAI SANTA FE HYBRID 2021 Owner's Manual

Convenient features
5-18
CAUTION
• Do not leave the registered digital
key (smartphone) and card key in
your vehicle. Please carry around
your keys all the times.
• If you happen to lose your digital
key (smartphone) or card key
registered as a main user’s key, you
should immediately delete the key
on the vehicle’s key menu. For more
information, refer to the Digital Key
Deletion in this chapter.
• If you registered your digital key
(smartphone) or card key in the
vehicle, a message appears on the
instrument cluster and let you know
the key is registered.
(Message: Digital key(s) active.)
• If you buy a used vehicle, you should
confirm the message and delete the
registered smartphone key and card
key. In this case, you should carry
your smart key.
• If you keep place the NFC card
of the digital key on the interior
authentication pad (wireless
charger) while driving, it may cause a
malfunction of the NFC card.
• You should remove your NFC card
of the digital key on the interior
authentication pad after turning on
the engine.
• Hyundai digital key app may not
work properly when the NFC or
Bluetooth communication between
smartphone and car is not good.
• If the remote control operation
is executed where the mobile
connection is weak, Bluetooth
connection is poor due to lots of
Bluetooth devices or there is an
object such as metal or concrete, it
might be delayed or the operable
distance might decrease. Especially,
you should not cover the smartphone
with your hand or place other
devices which can cause frequency
interference. It may result in poor
performance.
• If the remote control function is not
activated, please use NFC function to
lock or unlock the doors
• You should be careful not to
press the remote control button
on the digital key (smartphone)
accidentally.
• If the digital key (smartphone) is
discharged or defective or you
cannot use the digital key since the
vehicle battery is discharged, use the
inside door lock button to lock all of
the doors.
CAUTION
• Hyundai digital key app on the
smartphone and card key may not
work if any of the following occurs:
-Hyundai digital key app on the
smartphone is deleted. (Required
to reinstall the app)
-Account log in information of
Hyundai digital key app is expired.
(Required to re-log in)
-When you try to log in to another
smartphone instead of the
registered smartphone with same
user account.
-Smartphone rooting or app
hacking is detected.
-Smartphone battery or the vehicle
battery is discharged.
-Smartphone’s screen is off or
locked.
-NFC or Bluetooth is turned off on
the smartphone settings.
-Smartphone’s mobile network
setting is off or airplane mode is
activated.
-A credit card is overlapped in the
back of your smartphone or metal
or thick case is used.
-Use the card key with insert it
into the wallet or card holder or
overlapping with other cards.

05
5-21
• To delete the saved digital key (card
key), the smart key must be exist
inside the vehicle.
• The deleted digital key (card key) can
be re-registered before registering a
new digital key (card key).
• If you try to register a new digital key
(card key), the previously registered
digital key (card key) cannot be used
again.
OTMA050020
[1] : Door handle authentication pad
NFC door lock/unlock
You should contact digital key (card key)
to door handle authentication pad (1,
marked position near by the lock button)
of driver’s (or front passenger’s) outside
door for 2 seconds to lock or unlock the
doors. If the Two Press Unlock feature
is applied (press twice for unlocking),
driver’s seat door will be unlocked by
contacting the digital key (card key). In
this state, if you contact one more time
within 4 seconds, all the doors unlock.
Inoperable condition
If you do not contact the digital key (card
key) to the center of the door handle
authentication pad accurately., it may
not work. In addition, if you overlap and
use the key with NFC-enabled cards such
as transportation card or credit card, it
does not work.
Note that if you try to lock your vehicle
with digital key (card key) in following
cases, the doors will not be locked and
chime will sound for 3 seconds.
• The Smart Key is in the vehicle.
• The POWER button is in ACC or ON
position.
• Any of the doors, hood and trunk are
open

Convenient features
5-22
If the digital key (card key) does not
work, please detach the key around
4 inches (0.1 m) from the handle
authentication pad and retry to contact.
The card key may be damaged by the
impact. It would not work properly if
the key is damaged. You should buy a
new card and register again. Long-time
exposure to high temperature may cause
the card key to malfunction. Please be
careful not to expose the key to direct
sunlight or high temperature.
After unlock the door or start up the
vehicle with digital key, even though
the driver tries to lock the doors by the
central door lock switch, the door lock
will be once locked and immediately
released at the moment of door closed.Start-up with Card key
After placing your registered card key
onto the interior authentication pad
(wireless charger), step on the brake and
press the Engine Start/Stop button.
WARNING
• If you do not place the digital key
(card key) onto the center of the
interior authentication pad (wireless
charger) exactly, the card key may
not be recognized. If the engine is
not turned on, adjust and place the
key again.
• If you overlap and use the key
with NFC-enabled cards such as
transportation card or credit card,
the card key may not be recognized.
• If the digital key (card key) does not
work, please detach the key around
4 inches (0.1 m) from the handle
authentication pad and retry to
contact.
• The card key may be damaged due to
impact. It would not work properly if
the key is damaged. You should buy a
new card and register again.
For more information, refer to the
Engine Start/Stop button in chapter 6.

05
5-23
„„Type A
ODN8A059133
„„Type B
ODN8A059247
Digital key application/cancellation
If you do not want to use the digital key
(smartphone and card key), you can
disable the function temporarily. You
should have the smart key when you
change the settings
ÃWith Navigation screen :
From the infotainment screen menu,
go to [Setup] - [Vehicle] - [Digital Key]
- [Enable Digital Keys] (deselect)
ÃWithout navigation screen :
From cluster menu, go to [Digital Key]
- [Enable Digital Keys] (deselect)
Information
For the digital key disable, the smart key
must be exist inside the car. For the digital
key enable, the smart key does not need.
CAUTION
If you uncheck Enable digital keys, it is
impossible to lock or unlock the doors
or start up the vehicle with digital keys
such as smartphone and card key. If
you check Enable digital keys again, the
registered digital keys(smartphone and
card key) are available. Even though
you stop the digital key function, the
registered keys (smartphone and card
key) are not deleted.
Personalized profile and vehicle
settings
Connect the registered digital key with
personalized profile. Then in case you
lock or unlock the door with the digital
key NFC function or unlock the door
remotely by digital key application
Bluetooth connection, the vehicle
will play the personalized user profile
settings. Profile connection and
personalization are available for Driver 1
and Driver 2.

05
5-25
Vehicle personalization operation
The personalization function linked with
digital key works as following conditions:
• Contact the driver’s door handle with
the profile linked smart phone to lock
or unlock the doors (Personalization
does not operate when locking or
unlocking the front passenger door.)
• Remote door unlock with the profile
linked smartphone digital key app.
The profile linked with digital key can be
changed manually in the infotainment
system setup screen. Precaution for digital key profile link and
unlink
Profile operation according to door lock/
unlock system is as follows.
Item
Personalization
Operation
Initial value Guest
Profile linked smart phone key Linked profile
Profile unlinked smart phone key Recently activated
profile
NFC card key
Smart key
• The personalization function using
the digital key can be operated
after linking the digital key on the
infotainment system profile menu.
• You should use the personalization
function during stopping your vehicle
safely.

Convenient features
5-26
Vehicle personalization with digital key
The available personalization function in the vehicle is as follows.
SystemPersonalization Item
USM HUD
Position adjustment of image, Information display
selection, Size and color of speedometer
Lamp Blink number of one-touch signal lamps
Cluster Information display on the cluster, Voice volume,
Welcome sound
Seat/Mirror Seat position, O/S mirror position, Easy Access
Intelligent driving posture assist (Smart IMS)
Door Automatic door lock/unlock, Two Press Unlock
AVN Navigation
Preferred volume of the navigation system, Recent
destination
User preset My menu list settings, Radio preset
Phone
connectivity Bluetooth preferential connect
CarPlay/Android Auto/MirrorLink On/Off
Air conditioning Operating
condition Latest operation setup of the following functions:
Temperature, AUTO, air flow direction, air volume,
air conditioner, air intake control, SYNC, Front
windshield defroster, OFF
For more information of personalization, refer to the infotainment system manual.
CAUTION
If you leave the digital key after locking or unlocking the doors or starting up the
vehicle with the smart key, the doors can be locked by the central door lock. Please
carry around the digital key all the time.

05
5-27
DOOR LOCKS
Operating door locks from
outside the vehicle
Mechanical key
OTM050083[A] : Unlock, [B] : Lock
First, pull the outside door handle (1)
and push the hook (2) located inside
of outside door handle by using the
mechanical key. And remove the cover
(3).
Turn the key toward the rear of the
vehicle to lock and toward the front of
the vehicle to unlock.
If you lock/unlock the driver’s door with
a key, a driver’s door will lock/unlock.
Once the doors are unlocked, they may
be opened by pulling the door handle.
When closing the door, push the door by
hand. Make sure that doors are closed
securely.
Smart key
OTM048000
To lock the doors, press the button on
the outside door handle while carrying
the smart key with you or press the door
lock button on the smart key.
To unlock the doors, press the button on
the outside door handle while carrying
the smart key with you or press the door
unlock button on the smart key.
Once the doors are unlocked, they may
be opened by pulling the door handle.
When closing the door, push the door by
hand. Make sure that doors are closed
securely.
Information
• In cold and wet climates, door lock
and door mechanisms may not work
properly due to freezing conditions.
• If the door is locked/unlocked multiple
times in rapid succession with either
the vehicle key or door lock switch, the
system may stop operating temporarily
in order to protect the circuit and
prevent damage to system components.

Convenient features
5-28
Operating door locks from inside
the vehicle
With the door lock button
OTM048003
• To unlock a door, push the door lock
button (1) to the “Unlock” position.
The red mark (2) on the door lock
button will be visible.
• To lock a door, push the door lock
button (1) to the “Lock” position. If the
door is locked properly, the red mark
(2) on the door lock button will not be
visible.
• To open a door, pull the door handle
(3) outward.
• Front doors cannot be locked if the
key is in the ignition switch and any
front door is open.
• Doors cannot be locked if the smart
key is in the vehicle and any door is
open.
Information
If a power door lock ever fails to function
while you are in the vehicle try one or
more of the following techniques to exit:
Operate the door unlock feature
repeatedly (both electronic and manual)
while simultaneously pulling on the door
handle.
Operate the other door locks and handles.
Lower a front window and use the
mechanical key to unlock the door from
outside.
With the central door lock/unlock
switch
OTM050215
When pressing the () portion (1) on the
switch, all vehicle doors will lock.
• If any door is opened, the doors will
not lock even though the lock button
(1) of the central door lock switch is
pressed.
• If the smart key is in the vehicle and
any door is opened, the doors will
not lock even though the lock button
(1) of the central door lock switch is
pressed.
When pressing the (
) portion (2) on the
switch, all vehicle doors will unlock.

05
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WARNING
• The doors should always be fully
closed and locked while the
vehicle is in motion. If the doors
are unlocked, the risk of being
thrown from the vehicle in a crash is
increased.
• Do not pull the inner door handle of
the driver’s or passenger’s door while
the vehicle is moving.
WARNING
Do not leave children or animals
unattended in your vehicle. An enclosed
vehicle can become extremely hot,
causing death or serious injury to
unattended children or animals who
cannot escape the vehicle. Children
might operate features of the vehicle
that could injure them, or they could
encounter other harm, possibly from
someone gaining entry to the vehicle.
WARNING
Always secure your vehicle.
Leaving your vehicle unlocked increases
the potential risk to you or others from
someone hiding in your vehicle.
To secure your vehicle, while
depressing the brake, shift the gear
to the P (Park) position, engage the
parking brake, and press the Engine
Start/Stop button to the OFF position,
close all windows, lock all doors, and
always take the key with you.
CAUTION
Opening a door when something is
approaching may cause damage or
injury. Be careful when opening doors
and watch for vehicles, motorcycles,
bicycles or pedestrians approaching the
vehicle in the path of the door.
WARNING
If you stay in the vehicle for a long time
while the weather is very hot or cold,
there are risks of injuries or danger to
life. Do not lock the vehicle from the
outside when someone is in the vehicle.

Convenient features
5-30
Auto door lock/unlock features
Impact sensing door unlock system
All doors will be automatically unlocked
when an impact causes the air bags to
deploy.
Speed sensing door lock system
All doors will be automatically locked
when vehicle speed exceeds 9 mph (15
km/h).
You can activate or deactivate the Auto
Door Lock/Unlock features from the User
Settings mode on the LCD display. For
more details, refer to “LCD Display” in
chapter 4.
Electronic child safety lock
OTM050084L
When the electronic child safety lock
button is pressed and the indicator
light on the button illuminates, the rear
doors cannot be opened from inside the
vehicle.
• The rear door window cannot be
opened or closed while the electronic
child safety lock button is in the LOCK
position (indicator light ON).
For more details, refer to “Windows”
section in this chapter.
• Electronic child safety lock does not
automatically turn on unless the driver
presses the electronic child safety
lock button.
• If 3 minutes passes after the Engine
Start/Stop button is pressed to the
OFF or ACC, the indicator on the
button turns off, and the driver cannot
turn off electronic child safety lock by
pressing the button. To turn off the
function, press the Engine Start/Stop
button to the ON position, and then
press the electronic child safety lock
button.