service HYUNDAI SANTA FE HYBRID 2021 Owners Manual
[x] Cancel search | Manufacturer: HYUNDAI, Model Year: 2021, Model line: SANTA FE HYBRID, Model: HYUNDAI SANTA FE HYBRID 2021Pages: 598, PDF Size: 66.6 MB
Page 4 of 598

Your Hyundai vehicle may be equipped with technologies and services that use
information collected, generated, recorded or stored by the vehicle. Hyundai
has created a Vehicle Owner Privacy Policy to explain how these technologies
and services collect use and share this information.
You may read our Vehicle Owner Privacy Policy on the Hyundaiusa.com website
at: https://www.hyundaiusa.com/owner-privacy-policy.aspx
If you would like to receive a hard copy of our Vehicle Owner Privacy Policy,
please contact our Customer Care Center at:
Hyundai Customer Care
P.O Box 20850
Fountain Valley, CA 92728
800-633-5151
[email protected]
Hyundai’s Customer Care Center representatives are available Monday through
Friday,
between the hours of 6:00 AM and 5:00 PM PST and Saturday between 6:30
AM and 3:00 PM PST (English).
For Customer Care assistance in Spanish or Korean, representatives are
available Monday through Friday between 6:30 AM and 3:00 PM PST.
HYUNDAI VEHICLE OWNER PRIVACY POLICY
Page 6 of 598

Foreword / Hybrid System Overview
1-2
FOREWORD
Congratulations, and thank you for choosing HYUNDAI. We are pleased to welcome
you to the growing number of discerning people who drive HYUNDAIs. We are very
proud of the advanced engineering and high-quality construction of each HYUNDAI
we build.
Your Owner’s Manual will introduce you to the features and operation of your new
HYUNDAI. To become familiar with your new HYUNDAI, so that you can fully enjoy it,
read this Owner’s Manual carefully before driving your new vehicle.
This manual contains important safety information and instructions intended to
familiarize you with your vehicle’s controls and safety features so you can safely
operate your vehicle.
This manual also contains information on maintenance designed to enhance safe
operation of the vehicle. It is recommended that all service and maintenance on your
car be performed by an authorized HYUNDAI dealer. An authorized HYUNDAI dealers
are prepared to provide high-quality service, maintenance and any other assistance
that may be required.
This Owner’s Manual should be considered a permanent part of your vehicle, and
should be kept in the vehicle so you can refer to it at any time. The manual should stay
with the vehicle if you sell it to provide the next owner with important operating, safety
and maintenance information.
HYUNDAI MOTOR AMERICA
CAUTION
Severe engine and transmission damage may result from the use of poor quality
fuels and lubricants that do not meet HYUNDAI specifications. You must always use
high quality fuels and lubricants that meet the specifications listed on Page 2-13 in
the Vehicle Specifications section of the Owner’s Manual.
Copyright 2020 HYUNDAI Motor America. All rights reserved. No part of this
publication may be reproduced, stored in any retrieval system or transmitted in
any form or by any means without the prior written permission of HYUNDAI Motor
America.
Foreword / Hybrid System Overview
Page 16 of 598

Foreword / Hybrid System Overview
1-12
Hybrid system gauge
Power gauge
4.2-Inch
OTMH040003
12.3-Inch
OTMH040004E
The hybrid system gauge indicates
whether the current driving condition is
fuel efficient or not.
• CHARGE:
Shows that the energy made by the
vehicle is being converted to electrical
energy. (Regenerated energy)
• ECO:
Shows that the vehicle is being driven
in an Eco-friendly manner.
• POWER:
Shows that the vehicle is exceeding
the Eco-friendly range.
According to the hybrid system gauge
area, the “EV” indicator comes on or off.
- “EV” indicator ON : Vehicle is driven
using the electric motor or the
gasoline engine is stopped.
-“EV” indicator OFF : Vehicle is driven
using the gasoline engine.
Hybrid battery SOC (State of Charge)
gauge
4.2-Inch
OTMH040011N
12.3-Inch
OTMH040006N
This gauge indicates the remaining
hybrid battery power. If the SOC is near
the “L (Low) or O” level, the vehicle
automatically operates the engine to
charge the battery.
However, if the Service Indicator (
)
and Malfunction Indicator Lamp (MIL)
(
) turn on when the SOC gauge is near
the “L (Low) or O” level, we recommend
the vehicle be checked by an authorized
HYUNDAI dealer.
Page 17 of 598

01
1-13
Warning and indicator lights
Ready indicator
This indicator illuminates:
When the vehicle is ready to be driven.
-ON : Normal driving is possible.
-OFF : Normal driving is not possible,
or a problem has occurred.
-Blinking : Emergency driving.
When the ready indicator goes OFF
or blinks, there is a problem with the
system. If this occurs, we recommend
that you have your vehicle inspected by
an authorized HYUNDAI dealer.
EV mode indicator
This indicator illuminates:
When the vehicle is driven by the electric
motor.
Service warning light
This warning light illuminates:
• When you set the ignition switch or
the Engine Start/Stop button to the
ON position.
-The service warning light illuminates
for approximately 3 seconds and
then turns off when all checks have
been performed.
• When there is a problem with the
hybrid vehicle control system or
hardware.
When the warning light illuminates
while driving, or does not go OFF after
starting the vehicle, we recommend that
you have the vehicle inspected by an
authorized HYUNDAI dealer.
Regenerative brake warning
light
(yellow)
This warning light illuminates:
When the regenerative brake does not
operate and the brake does not perform
well. This causes the Brake Warning
light (red) and Regenerative Brake
Warning Light (yellow) to illuminate
simultaneously.
If this occurs, drive safely and have
your vehicle inspected by an authorized
HYUNDAI dealer. The operation of the
brake pedal may be more difficult than
normal and the braking distance may
increase.
Page 26 of 598

Foreword / Hybrid System Overview
1-22
NOTICE
• When the vehicle is paint baked, do
not bake over 30 minutes in 158°F
(70°C) or 20 minutes in 176°F (80°C)
degree.
• Do not wash the engine
compartment, using water. Water
may cause an electric shock and
damage the electronic components.
WARNING
This hybrid vehicle uses the hybrid
battery system inverter and converter
to generate high voltage. High voltage
in the hybrid battery system is very
dangerous and may cause severe burns
and electric shock. This may result in
serious injury or death.
• For your safety, never touch,
replace, disassemble or remove the
hybrid battery system including
components, cables and connectors.
Severe burns or electric shock may
result in serious injury or death when
you fail to follow this warning.
• When the hybrid battery system
operates, the hybrid battery system
can be hot. Always be careful
because burns or electric shock may
be caused by high voltage.
• Do not spill liquid on the HPCU, HSG,
motor and fuses. If the hybrid system
components come in contact with
liquid, it may result in electric shock.
Service interlock connector
OTMHQ010016
In case of emergency, cut the service
interlock connector cable to isolate the
high voltage of the battery.
WARNING
Never disconnect the service interlock
connector or cut the wire except in an
emergency situation.
Serious problems may occur, such as
the vehicle will not start.
Hybrid battery cooling duct
OTMHQ010017
The hybrid battery cooling duct is
located of the Passenger’s seat. The
cooling duct cools down the hybrid
battery. When the hybrid battery cooling
duct is blocked, the hybrid battery may
be overheated.
Clean the cooling duct for the hybrid
battery with a dry cloth on a regular
basis.
Page 27 of 598

01
1-23
WARNING
• Never clean the cooling duct of the
hybrid battery with a wet cloth. If
any water enters the cooling duct
of the hybrid battery, the hybrid
battery may cause an electric shock,
resulting in a serious damage, an
injury or a death.
• The hybrid battery is composed of
lithium-ion polymer. If the hybrid
battery is improperly handled, it is
dangerous to the environment. Also
it may cause electrical shock and
severe burns, resulting in a serious
injury or a death.
• Do not spill liquid over the cooling
duct of the hybrid battery. Doing
so is very dangerous. It may cause
electric shock or serious injury.
• Do not cover the cooling duct with
objects.
• Do not put any objects into the
cooling duct of the hybrid battery.
Doing so may cause loss of cooling
duct volume to the hybrid battery.
When the cooling duct is blocked
with any objects, immediately
contact your HYUNDAI dealer.
• Never place a container of liquid on
or near the cooling duct. If the liquid
spills, the hybrid battery located in
the under floor may be damaged.
• Do not obstruct the cooling duct
with any other objects.
If an accident occurs
WARNING
• For your safety, do not touch the
high voltage cables, connectors
and package modules. High voltage
components are orange in color.
• Exposed cables or wires may be
visible inside or outside of the
vehicle. Never touch the wires or
cables, because an electrical shock,
an injury, or a death may occur.
• Any gas or electrolyte leakage from
your vehicle is not only poisonous
but also flammable. Upon witnessing
one of those, open the windows,
and remain a safe distance from the
vehicle out of the road.
Immediately call an emergency
services or contact an authorized
HYUNDAI dealer and advise them
that a hybrid vehicle is involved.
• When the vehicle is severely
damaged, remain a safe distance of
49 feet or more between your vehicle
and other vehicles/flammables.
Page 28 of 598

Foreword / Hybrid System Overview
1-24
WARNING
If a fire occurs:
• If a small scale fire occurs, use a fire
extinguisher (ABC, BC) that is meant
for electrical fires.
If it is impossible to extinguish
the fire in the early stage, remain
a safe distance from the vehicle
and immediately call your local
fire emergency responders. Also,
advise them that a hybrid vehicle is
involved.
If the fire spreads to the high voltage
battery, large amount of water is
needed to put out the fire.
Using small amount of water or
fire extinguishers not meant for
electrical fires could cause serious
injury or death from electrical
shocks.
• Upon witnessing any sparks, gases,
flames, or fuel leakage of your
vehicle, immediately call emergency
services or contact an authorized
HYUNDAI dealer. Also, advise them
that a hybrid vehicle is involved.
WARNING
When a submersion in water occurs:
When your vehicle is flooded in water, a
high-voltage battery may cause shock
or fires. Thus, turn the hybrid system
OFF, take the key in your possession and
escape to a safe place. Never attempt
physical contact with your flooded
vehicle.
Immediately contact an authorized
HYUNDAI dealer and advise them that a
hybrid vehicle is involved.
When the hybrid vehicle shuts
off
When the high voltage battery or 12 volt
battery is discharged, or when the fuel
tank is empty, the hybrid system may
not operate while driving. When the
Hybrid system does not operate, do the
following:
1. Gradually reduce the vehicle speed.
Pull over your vehicle off the road in a
safe area.
2. Make sure the shift button is in P
(Park).
3. Turn ON the hazard warning flashers.
4. Turn OFF the vehicle, and try to
start the hybrid system again, while
depressing the brake pedal and
turning on the ignition switch.
5. When the hybrid system still does
not operate, refer to “Jump starting”
section in chapter 8.
Before jump-starting the vehicle,
check the fuel level and the exact
procedure to jump start. For further
details, refer to “Jump starting”
section in chapter 8. When the fuel
level is low, do not attempt to drive
the vehicle only with the battery
power. The high voltage battery may
be discharged, and the hybrid system
will turn OFF.
Page 74 of 598

03
3-29
Pre-tensioner seat belt
OTL035053
Your vehicle is equipped with driver’s
and front passenger’s Pre-tensioner
Seat Belts(Retractor Pretensioner and
Emergency Fastening Device System).
The purpose of the pre-tensioner is
to make sure the seat belts fit tightly
against the occupant’s body in
certain frontal or side collision(s). The
Emergency Fastening Device System
may be activated in certain crashes
where the frontal collision(s) is severe
enough, together with the air bags.
When the vehicle stops suddenly, or if
the occupant tries to lean forward too
quickly, the seat belt retractor will lock
into position.
In certain frontal collisions, the pre-
tensioner will activate and pull the seat
belt into tighter contact against the
occupant’s body.
(1) Retractor Pretensioner
The purpose of the retractor pretensioner
is to make sure that the shoulder belts fit
in tightly against the occupant’s upper
body in certain frontal or side collision(s).
(2) Emergency Fastening Device System
The purpose of the Emergency Fastening
Device System is to make sure that
the pelvis belts fit in tightly against the
occupant’s lower body in certain frontal
collision(s). If the system senses excessive tension
on the driver or passenger’s seat belt
when the pre-tensioner system activates,
the load limiter inside the retractor
pre-tensioner will release some of the
pressure on the affected seat belt.
WARNING
•
Always wear your seat belt and sit
properly in your seat.
• Do not use the seat belt if it is loose
or twisted. A loose or twisted seat
belt will not protect you properly in
an accident.
• Do not place anything near the
buckle. This may adversely affect
the buckle and cause it to function
improperly.
• Always replace your pre-tensioners
after activation or an accident.
• NEVER inspect, service, repair
or replace the pre-tensioners
yourself. We recommend that you
have the pre-tensioners inspected,
serviced, repaired or replaced by an
authorized HYUNDAI dealer.
• Do not hit the seat belt assemblies.
WARNING
Do not touch the pre-tensioner seat
belt assemblies for several minutes
after they have been activated. When
the pre-tensioner seat belt mechanism
deploys during a collision, the pre-
tensioner can become hot and can burn
you.
CAUTION
Body work on the front area of the
vehicle may damage the pre-tensioner
seat belt system. Therefore, we
recommend the system to be serviced
by an authorized HYUNDAI dealer.
Page 94 of 598

03
3-49
WARNING
To reduce the risk of serious injury or
death from an inflating side air bag and
front center air bag, take the following
precautions:
• Seat belts must be worn at all times
to help keep occupants positioned
properly.
• Do not allow passengers to lean their
heads or bodies onto doors, put their
arms on the doors, stretch their arms
out of the window, or place objects
between the doors and seats.
• Hold the steering wheel at the 9
o’clock and 3 o’clock positions, to
minimize the risk of injuries to your
hands and arms.
• Do not use any accessory seat
covers. This could reduce or prevent
the effectiveness of the system.
• Do not hang other objects except
clothes. In an accident it may cause
vehicle damage or personal injury
especially when air bag is inflated. •
Do not place any objects over the
air bag or between the air bag and
yourself. Also, do not attach any
objects around the area the air bag
inflates such as the door, side door
glass, front and rear pillar.
• Do not place any objects between
the door and the seat. They may
become dangerous projectiles if the
side air bag inflates.
• Do not install any accessories on the
side or near the side air bags.
• Do not cause impact to the doors
when the Engine Start/Stop button
is in the ON or START position as this
may cause the side air bags to inflate.
• If the seat or seat cover is damaged,
we recommend that the system be
serviced by an authorized HYUNDAI
dealer.
Page 111 of 598

Seats & Safety System
3-66
SRS care
The SRS is virtually maintenance-free
and there are no parts you can safely
service by yourself. If the SRS air bag
warning light does not illuminate when
the Engine Start/Stop button is in the
ON position, or continuously remains
on, we recommend that the system be
immediately inspected by an authorized
HYUNDAI dealer.
We recommend any work on the SRS
system, such as removing, installing,
repairing, or any work on the steering
wheel, the front passenger’s panel, front
seats and roof rails be performed by an
authorized HYUNDAI dealer. Improper
handling of the SRS system may result in
serious personal injury. WARNING
To reduce the risk of serious injury or
death take the following precautions:
• Do not attempt to modify or
disconnect the SRS components or
wiring, including the addition of any
kind of badges to the pad covers or
modifications to the body structure.
• Do not place objects over or near
the air bag modules on the steering
wheel, instrument panel, and the
front passenger’s panel above the
glove box.
• Clean the air bag pad covers with
a soft cloth moistened with plain
water. Solvents or cleaners could
adversely affect the air bag covers
and proper deployment of the
system.
• We recommend that inflated air
bags be replaced by an authorized
HYUNDAI dealer.
• If components of the air bag system
must be discarded, or if the vehicle
must be scrapped, certain safety
precautions must be observed.
We recommend that you consult
an authorized HYUNDAI dealer for
the necessary information. Failure
to follow these precautions could
increase the risk of personal injury.