rear view mirror Hyundai Santa Fe Sport 2016 Gen 1 Blue Link Audio Manual

User’s ManUal
www.MyHyundai.com
Blue link a ssistance: (855-2-Bluelink
(855-225-8354)
r oadside a ssistance: (800-243-7766
a Udio systeM VeHicles
nP150 02013 B
(r ev 09/22/14)
tip #1
How to Download a Point of Interest (POI) Destination to Your
Vehicle
• Press the Blue link button on your rearview mirror.
• at the prompt, say “new d estination.”
• say the destination you would like to search.
– you can say a name of a Poi, category, or street address
– consider spelling the name or address for your search to improve the
accuracy of the voice recognition.
• When you hear your desired choice, say “s earch.”
– if the system did not accurately recognize your search, say “ try again.”
•
the system will read back the Poi you searched for.
•
if there are multiple matches to your search, the system will read you up
to five nearby choices.
– say “next” to hear the multiple matches.
•
the system will then ask to download your Poi, say “d ownload” if you
would like the Poi sent to your vehicle.
t ip #2
How to c ancel a current route
• Press the
button on your rearview mirror.
• at the prompt, say “ cancel r oute.”
steps a fter enrollment
1. navigate to www.MyHyundai.com and setup preferences & notifications.
2. Connect to your vehicle today. d ownload the Mobile app.
3. Discover information & videos on over 20 features at
www.HyundaiBluelink.com
r esources & a ssistance:

s can to visit www.HyundaiBluelink.com
s can to download Blue link Mobile a pp

a vailable on a pple® app s tore & Google® Play
For additional questions, call 855-2-Bluelink
User tiPs

Blue link User’s Manual i 11
10 i Blue link User’s Manual
in-car a pplication
s tandard r earview Mirror
controls for Blue link in-vehicle voice-response use are located on the
rearview mirror. (s ee facing page for menu of in-vehicle services.)
• Press the Blue link button
for access to the voice-response
menu of services (see menu choices on facing page). you have
two options:

y ou can say “Main Menu” for a listing of all main menu choices.

y ou can directly select any of the listed menu items by saying
its name.
• Press the center button
for enhanced navigation services.

s elections:

establish a new navigation route with a saved destination

Manage your current navigation route

Manage system setup options
• Press the sos button
for sos emergency a ssistance.*
y ou can end any Blue link call by pressing the same Blue link mirror button
used to start the call.
* you must be an active Blue link subscriber or within the initial
free trial period to receive Blue link services, including emergency
notification services.
i n-car a pplication
r earview Mirror in Homelink
®– equipped models
i n- car Voice r esponse c ommands
Page
new d estination 28
s ervice link 18
r oadside a ssistance 15
Valet a lert 25
Help
c ancel
key to Feature a vailability
connected c are Package
remote Package
Guidance Package

Blue link User’s Manual i 15
14 i Blue link User’s Manual
sos emergency a ssistance
in the event of an emergency, you can request emergency assistance 24/7, 365
days a year, by pressing the dedicated sos button in your vehicle.

Using sos emergency a ssistance
• Press the dedicated sos button.
• a trained Blue link operator will come on the line and ask about the
nature of the emergency and then dispatch the appropriate emergency
assistance to the scene.
• if you are unable to answer, the operator will advise you that emergency
assistance has been notified and is on the way.
• t he operator will remain on the line until help arrives.
Please note: the sos emergency a ssistance feature is subject to adequate
cellular coverage, signal strength, and battery power, and only available in
the 50 United s tates. you must be an active Blue link subscriber or within the
initial free trial period to receive Blue link services, including sos emergency
a ssistance service.
s
tandard rearview mirror r
earview mirror in
Homelink
®–equipped models
enhanced r oadside assistance
enhanced r oadside assistance works in conjunction with your Hyundai
a ssurance r oadside assistance coverage and enhances your coverage by
transmitting your vehicle information and location automatically to a specially
trained response center for quicker, more efficient assistance.

Using enhanced r oadside assistance
• customers can also press the Blue link button and say “r oadside
a ssistance” and speak to an agent for r oadside assistance.
• a trained Blue link operator will come on the line and ask about
the nature of the situation, then dispatch the appropriate roadside
assistance to the scene.
• y ou will also have the option to receive automated outbound calls to
your mobile phone confirming the dispatch and notifying the estimated
time of arrival.
• With Blue link, the operator will be able to inform roadside assistance of
your exact location.
• t he sos button can also be used for enhanced r oadside assistance.
Please note: the enhanced r oadside assistance feature is subject to
adequate cellular coverage, signal strength, and battery power, and only
available in the 50 United s tates. you must be an active Blue link subscriber
or within the initial free trial period to receive Blue link services, including
enhanced r oadside assistance services.
s
tandard rearview mirror r
earview mirror in
Homelink
®–equipped models

Blue link User’s Manual i 19
18 i Blue link User’s Manual
Features accessible via the
Blue link Mobile a pp
BlUe link reMote PackaGe
remote d oor Unlock/l ock
With this feature, you can lock or unlock your vehicle doors from virtually
anywhere by dialing a toll-free number, using the Blue link mobile phone
app, or using the Blue link o wner’s website.
•
t o use this feature, you must have a Blue link Personal
identification number (Pin). to create or change your Pin, log
on to www.MyHyundai.com. s ee page 5 of this manual for more
information.
t o a ctivate r emote d oor Unlock/l ock
• By Blue link Mobile a pp: select door Unlock or door lock , as
desired.

enter your Blue link Pin.

t he command to lock or unlock your doors will be sent to your
vehicle.
• By phone: dial toll-free 855-2-Bluelink (855-225-8354).
• By website: l og on to www.MyHyundai.com, select Blue link.

s elect r emote d oor Unlock/l ock.

i nput your Blue link Pin.
Please note: a fter Blue link unlocks the doors, they will remain
unlocked for only 30 seconds. this auto relock is designed to
enhance vehicle security by relocking the doors if the doors are
not opened within 30 seconds.
r emote services are subject to adequate cellular coverage and
signal strength, and only available in the 50 United s tates.
recall a dvisor
in the event of a recall or a select service campaign that affects your vehicle, this
feature provides you with information as well as directions for next steps. you will
receive in-vehicle alerts as well as communication via your choice of email, text, or
automated phone call.
•
i n order to activate this feature, you must first log on to
www.MyHyundai.com, select the Blue link logo for your applicable vehicle,
then select Blue link Preferences, and set your alert preferences under
notifications for r ecall campaign a dvisor.
•
once activated, you will automatically be notified, by your selected
methods, of any recall or service campaign notice affecting your vehicle as
well as be offered assistance in scheduling an appointment with your local
Hyundai dealer.
s ervice link
service link allows you to schedule a Hyundai dealership service appointment.
i f you notice an issue with your vehicle, a specialist can walk you through a brief
survey to help define it.

i n order to activate this feature, you must first log on to
www.MyHyundai.com and confirm your Preferred Hyundai d ealer.
• s elect the applicable vehicle shown in the My Vehicles menu.
• View your current Preferred d ealer under “My service dealer”.
• i f desired, select “ change” to the search for dealers in your area using the Zip
c ode/s earch functions.
• s elect the dealer by clicking the star next to the dealer name.
How to Use s ervice link in your Vehicle
• Press the Blue link button located on your rearview mirror.
• a t the prompt, say “s ervice link.”
• a trained specialist will offer to make a dealership service appointment.


While making the appointment, the agent will ask questions about
what is needed in order to schedule the appointment appropriately.

For non-maintenance related appointments, all collected data as well
as a recording of the call will be sent to your Hyundai dealer at the
conclusion of the call.
• y our Preferred d ealer will be notified or your appointment and may contact
you if needed.
•
a n email reminder with the appointment will also be sent to you.

Blue link User’s Manual i 25
24 i Blue link User’s Manual
stolen Vehicle recovery
in the event your vehicle is reported stolen to law enforcement authorities,
the Blue link c ustomer care center can use the vehicle or Blue link GPs
system to help pinpoint the exact location of the vehicle and assist in its
recovery.

l og on to www.MyHyundai.com, select the Blue link logo for your
applicable vehicle, then select Blue link Preferences and set your alert
preferences under notifications for s tolen Vehicle recovery.
• to inform Hyundai of the theft of your Hyundai vehicle, call
855-2- Bluelink (855-225-8354).
• a live operator will come online to assist you.
• y ou will be asked to verify your name, phone numbers, and Hyundai
Pin and provide verification that a police report has been filed,
including the case number.
• t he agent will initiate a stolen vehicle recovery signal to pin point
the vehicle’s location and will coordinate with law enforcement in its
recovery.
once the stolen vehicle recovery routine has been started, the owner will
not be provided vehicle status or location, due to personal safety issues. a t
the conclusion of the recovery process, Blue link will contact the owner and
inform them of the vehicle’s disposition.
s tolen Vehicle slowdown
in the event your vehicle is reported stolen to law enforcement authorities,
they may elect to utilize this feature to gradually reduce engine power,
thereby slowing the vehicle’s speed and eventually bringing it to a complete stop.
i n order for law enforcement to activate this feature, you must first log on
to www.MyHyundai.com, select the Blue link logo for your applicable vehicle,
then select Blue link Preferences, and set your alert preferences under
notifications for s tolen Vehicle recovery.
• to inform Hyundai of the theft of your Hyundai vehicle,
call 855-2- Bluelink (855-225-8354).
• a live operator will work with law enforcement in initiating vehicle
slowdown and assist in the vehicle’s recovery.
Vehicle i mmobilization
in the event your vehicle is reported stolen to law enforcement authorities,
they may elect to utilize this feature to completely turn off the engine once
the vehicle has been stopped using vehicle slowdown. this will prevent the
vehicle from being restarted until law enforcement has arrived on
the scene.
i n order for law enforcement to assist, you must first log on to
www.MyHyundai.com, select the Blue link logo for your applicable vehicle,
then select Blue link Preferences, and set your alert preferences under
notifications for s tolen Vehicle recovery.
• to inform Hyundai of the theft of your Hyundai vehicle, call
855-2- Bluelink (855-225-8354).
• a live operator will work with law enforcement in initiating vehicle
immobilization and assist in the vehicle’s recovery.
Valet a lert
Whenever you leave your Hyundai vehicle with a valet and it travels farther
than your pre-selected distance boundary after in-vehicle activation, you will
be notified via your choice of text message or email.
you can activate this feature in two ways:
• on the Web
log on to www.MyHyundai.com

s elect the Blue link logo for your applicable vehicle

s elect Blue link Preferences

s elect Geo-Fence

t urn on Valet Geo-Fence
• in y our Vehicle

Press the Blue link button on your rearview mirror

a t the prompt, say “Valet a lert”
once activated, you will automatically receive an alert should your vehicle
travel farther than your pre-selected distance boundary from the point of
activation.
Please note: Hyundai Blue link s ervices are subject to adequate cellular
coverage and signal strength, and only available in the 50 United s tates.

Blue link User’s Manual i 29
28 i Blue link User’s Manual
BlUe link GUidance Packa Ge
destination s earch Powered by Google (new d estination)
Blue link allows you to search for, and download directions to, points of interest,
businesses, and specific addresses. d uring the search process, if the Blue link
system determines the need, advanced agent assistance will be applied, behind
the scenes, to optimize your search results.
d estination s earch Powered by Google in your Vehicle
• Press the Blue link button, on your rearview mirror.
• at the prompt, say “new d estination.”
• say the destination you would like to search.
– you can say a name of a Poi, category, or street address
– consider spelling the name or address for your search to improve the ac -
curacy of the voice recognition.
• When you hear your desired choice, say “s earch.”
– if the system did not accurately recognize your search, say “ try again.”
•
the system will read back the Poi you searched.
•
if there are multiple matches to your search, the system will read up to five
nearby choices.
– say “next” to hear the multiple matches.
•
the system will then ask to download your Poi, say “d ownload” if you would
like the Poi sent to your vehicle.
Using Point of i nterest search on your c omputer
• on www.MyHyundai.com, select the Blue link logo for your applicable
vehicle, then you can search for a point of interest and download the
results to your vehicle for navigation guidance to the destination.
t urn-by- turn navigation



this feature is available on Hyundai Blue link–equipped vehicles without
factory navigation systems. turn-by- turn navigation enables you
to search for and set a navigation destination using the voice-response
system in your vehicle. turn-by-turn route guidance will include both visual
and audio prompts.
•
t his feature allows you to customize turn-by-turn guidance,
based on your preferences. l og on to www.MyHyundai.com:

s elect the Blue link logo for your applicable vehicle

s elect Blue link Preferences

s elect t urn-by- turn

choose any desired route options
t o Use turn-by- turn navigation:
• Press center enhanced navigation s ervices button on the rearview
mirror to request and manage current or saved turn-by-turn navigation
routes.
• say the name of the selection you desire.
• t he audio system display screen will show visual prompts that work in
coordination with the audio prompts from the Blue link system.
• route summary gives you the distance and estimated travel time to
your destination.
s tandard rearview mirror r
earview mirror in
Homelink®–equipped models
Manage your current route or
previously saved destination