remote start Hyundai Santa Fe Sport 2017 Display Audio & Navigation System

1 i Blue link User’s Manual Blue link User’s Manual i 2
HyUndai veHiCle oWner Priva Cy PoliC y
your Hyundai vehicle may be equipped with technologies and services that use
information collected, generated, recorded or stored by the vehicle. Hyundai
has created a vehicle o wner Privacy Policy to explain how these technologies
and services collect, use, and share this information.
y ou may read our vehicle o wner Privacy Policy on the Hyundaiusa.com website
at https://www.hyundaiusa.com/owner-privacy-policy.aspx. i f you would like
to receive a hard copy of our vehicle o wner Privacy Policy, please contact our
Customer Connect Center at:
Hyundai Motor a merica
Hyundai Customer Connect Center
P.o . Box 20850
Fountain valley, C a 92728-0850
800-633-5151 [email protected]
Hyundai’s Customer Connect Center representatives are available Monday
through Friday, between the hours of 5:00 a M and 7:00 PM Pst and saturday
and sunday between 6:30 a M and 3:00 PM Pst (english). For Customer Connect
Center assistance in spanish or Korean, representatives are available Monday
through Friday between 6:30 a M and 3:00 PM Pst.Welcome to
Blue link® is a dynamic, telematics technology that allows Hyundai vehicles
to send—and receive—important and useful information.
t he system uses an enhanced cellular network, with automatic roaming, that
optimizes connections and prioritizes emergency requests. i n your vehicle,
Blue link uses voice-response technology, with the addition of gPs and
a live assistance team for selected needs.
With Blue link you get…
• automatic emergency assistance, in the unfortunate event of
a collision.
• t he convenience of d estination search, Powered by g oogle
tM*, as well
as the ability to remotely operate various vehicle features.
• t he peace of mind that comes with in-vehicle, on-demand diagnostics,
and more…

i n addition, selected features incorporate notifications
via your choice of
text messaging or email.
Please note that selected Blue link features and notifications require
that you first input information or set preferences online
. (see Blue
link Features o verview, pages 6-7.)
a n available smart phone mobile app gives you direct access to selected
r emote features such as r emote start with Climate Control* and r emote
d oor l ock/Unlock.

NOTICE: THIS VEHICLE MAY UTILIZES 3G WIRELESS TECHNOLOGY,
WHICH IS EXPECTED TO NO LONGER FUNCTION AFTER 2022. YOUR
VEHICLE WILL BE UNABLE TO CONNECT TO BLUE LINK SERVICES AFTER
2022 AND MAY NOT BE UPDATED TO SUPPORT OTHER TECHNOLOGIES.
* not available on all models. g oogle is a registered trademark of google inc.
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Blue link User’s Manual i 4
3 i Blue link User’s Manual
3 Blue link Packages
Blue link services come in three packages:
Connected Care
r emote
• r emote s ervice:
– r emote d oor lock/
Unlock
– r emote Horn/lights
– r emote s tart with
Climate Control
*
– Car Finder**
– Parking Meter r eminder**
• vehicle safeguard:
– stolen v ehicle
r ecovery
– stolen v ehicle
slowdown
– vehicle
i mmobilization
– alarm notification
– Panic notification •
v ehicle s afeguard a lert***:
– valet a lert
– geo-Fence
– speed a lert
– Curfew a lert
• Car Care:
–
driving i nformation
– on-d emand diagnostics
– a utomatic diagnostics trouble Code notification
– Monthly vehicle Health r eport
–
Maintenance a lert
*
– service link
• s
afety:
– a utomatic Collison notification and a ssistance
– enhanced r oadside assistance
– sos emergency a ssistance
guidance***
• destination s earch Powered by g oogletM
• destination s end-to-Car by g oogletM
Purchasing Packages
owners can subscribe to Blue link packages in the following groupings after
applicable complimentary or trial periods:
• Connected Care
• Connected Care + r emote + guidance
• Connected Care + r emote
• Connected Care + guidance
Cancelling Packages
When selling or trading in your vehicle, you are entitled to a refund of any
unused portion of your subscription. Please call 855-2-Bluelink (855-225-8354)
to cancel your subscription.
enrollment begins with creating an account on MyHyundai.com, the Hyundai
owner website that you can use to access your Blue link preferences as well as
a number of other ownership tools.
you can do this at your dealership or at home.
if you have not done so already, go to www.MyHyundai.com and select “register”.
on the registration screen, you will provide basic information about you
and your vehicle that will be automatically populated into your Blue link
enrollment and Preferences screens. Please note that you will need your vehicle
identification number ( vin) to complete this step.
a fter the enrollment process, you can learn about all the Blue link features and
the associated packages—at www.Hyundaibluelink.com, and try them during
your free trial periods. i n order to setup feature preferences, log on to your Blue
link account on www.MyHyundai.com.
Free t rial Periods
Packages standard Period Blue link
trial with
a uto r enewal**
Blue link Connected Care 1 year*n/a
Blue link r emote n/a3 mos
Blue link guidance*** n/a3 mos
t he Blue link Connected Care package is standard for 1 year from the vehicle
date of first-use and is transferrable to subsequent owners during the period.
Please note: Hyundai Blue link s ervice is only available in the 50 United s tates. remote
and guidance are only available with an active Connected Care package and
a credit card on file.
*t he 1 year period starts with vehicle date of first use.
**a credit card is required for a r emote and guidance trial and any removal of the credit
card during the trial will cancel the subscription and any remaining trial time.
enrolling in Bl Ue linK
* not available on all models, ** a vailable via Mobile app only, ***only availabe on models
equipped with factory-install navigation system
*
**only available on models equipped with factory-install navigation system

Blue link User’s Manual i 22
21 i Blue link User’s Manual
sonata PHev exclusive Features
s tandard Connected Care Package Features Plus:
(3 years standard - enrollment required)
• Charge s tatus
• Plug and Charge status
• t ime left until fully charged
• exisiting battery level
• real-time electric and fuel range
• Charge scheduling
• start or stop charging
• set up charging schedule with days of the week and time
remote Package:
(3 month trail - enrollment and credit card required)
• standard r emote Features (see page 7)
standard guidance Package Features Plus:
(3 month trial - enrollment and credit card required)
• nearby Charge s tation search and s end-to-Car
Features accessible via the
Blue link Mobile a pps
BlUe linK reMote Pa CKage
remote d oor Unlock/l ock
With this feature, you can lock or unlock your vehicle doors from virtually
anywhere by using the Blue link Mobile a pps, or using the Blue link owner’s
website.
•
t o use this feature, you must have a Blue link Personal
identification number (Pin). to create or change your Pin, log
on to www.MyHyundai.com. s ee page 5 of this manual for more
information.
t o a ctivate r emote d oor Unlock/l ock
• By Mobile a pp: select r emote features and door UnloCK or door
loCK, as desired.

enter your Blue link Pin.

t he command to lock or unlock your doors will be sent to your
vehicle.
• By website: l og on to www.MyHyundai.com, select Blue link.

s elect r emote d oor Unlock/l ock.

s elect l ock doors or Unlock d oors and input your Blue link Pin.
Please note: a fter Blue link unlocks the doors, they will remain
unlocked for only 30 seconds. this auto relock is designed to
enhance vehicle security by relocking the doors if the doors are
not opened within 30 seconds.
r emote services are subject to adequate cellular coverage and
signal strength, and only available in the 50 United s tates.

Blue link User’s Manual i 24
23 i Blue link User’s Manual
remote Horn/lights
this feature may be used to locate your parked vehicle in a large parking
lot or for added safety. this service may be used in coordination with local
authorities to locate a vehicle that has been stolen or in coordination with
emergency services for a vehicle that is in a location that is not readily visible.
•
t o use this feature, you must have a Blue link Personal
identification number (Pin). to create or change your Pin, log
on to www.MyHyundai.com. s ee page 5 of this manual for more
information.
t o a ctivate r emote lights or Horn/lights
• By Mobile a pp: select r emote features and reMote Horn & ligHts.

enter your Blue link Pin.

t he command to flash your vehicle’s lights, or flash the lights and
honk the horn, will be sent to your vehicle.
• By website: l og on to www.MyHyundai.com, select Blue link.

s elect r emote Horn and lights.

s elect Flash lights only or Flash lights and Horn, then input your
Blue link Pin.
Please note: r emote services are subject to adequate cellular
coverage and signal strength, and only available in the 50 United s tates.
Features accessible via the
Blue link Mobile apps
Watch & learn more
about using Hyundai
Blue link r emote
Features in warm
weatherWatch & l earn more
about using Hyundai
Blue link r emote
Features in cold
weather
r emote s tart with Climate Control
this feature enables you to remotely start your vehicle and set an engine timer
(1-10 minutes) from virtually anywhere. you can also set the climate control
temperature and turn on the front-window defroster, ensuring a warm or cool
car is ready to go when you are.
•
t o use this feature, you must have a Blue link Personal identification
number (Pin). to create or change your Pin, log on to
www.MyHyundai.com. s ee page 5 of this guide for more information.
to a ctivate r emote start with Climate Control
• By Mobile a pp: select r emote features and reMote start .

enter your Blue link Pin.

s et engine duration and temperature control settings, if desired.

t he engine start command will be sent to your vehicle.
• By website: l og on to www.MyHyundai.com, select Blue link.

s elect r emote s tart.

s elect r emote s tart, set a desired engine duration for remote start
and temperature control settings, then input your Blue link Pin.
r emember:

r emote s tart with Climate Control will automatically shut off after 10
minutes or after selected engine timer runs out.

While this feature is active, the parking lights will blink until vehicle is
turned off or when the vehicle is in operation.

t o continue operation of the vehicle, the proximity key must be inside
the vehicle with the driver prior to pressing the brake and being able to
move the gearshift from the “P” (park) position.
Please note: r emote services are subject to adequate cellular
coverage and signal strength, and only available in the 50 United s tates.
Features accessible via the
Blue link Mobile apps
r
emote s tart with Climate Control is only available
for Push Button s tart-equipped vehicles with an
a utomatic transmission or d ual Clutch transmission
(dC t) and Fully a utomatic temperature Control.

Blue link User’s Manual i 26
25 i Blue link User’s Manual
Preconditions:
ignition is oFF

a larm is armed (i.e., vehicle locked by key fob r emote door lock)

g earshift level is in the “P” (park) position

Brake pedal is not depressed

engine hood is securely closed

a ll the doors are closed and locked

t he tailgate or trunk lid is closed

t he security/panic system is not activated

t he proximity key is not inside the vehicle

t he battery power is not low

v ehicle is located in an open area

i t has been less than 4 days since last vehicle ignition off

v ehicle located in area with good cell reception

v ehicle is not connected to a charger.
r emote s tart with Climate Control will terminate:

a fter 10 minutes or after selected engine timer runs out

Brake is pressed without proximity key inside vehicle

a larm is triggered without proximity key inside vehicle

d oor/trunk is opened from inside the vehicle
notice: laws in some communities may restrict the use of the features that
remotely start the engine. For example, some laws may require a person
using the remote start feature to have the vehicle in view when doing so
or limit the length of time a vehicle engine may idle. Please check local and
state regulations for any requirements and restrictions on remote starting of
vehicles and engine idling time.
W arning!
do not remote start vehicle in an enclosed environment (i.e., closed garage). Prolonged
operation of a motor vehicle in an enclosed environment can cause a harmful build-up of
carbon monoxide. Carbon monoxide is harmful to your health. exposure to high levels of
carbon monoxide can cause headaches, dizziness or in extreme cases unconsciousness
and/or death. d o not leave children or animals unattended in a vehicle while using the
remote start function.
C aUtion!
if the vehicle’s windshield wipers are left on when the vehicle was last driven, then the
wipers will turn on if the remote start function is activated. to avoid damage to the wiper
blades (i.e., due to heavy ice or snow accumulated on the windshield), please always turn
the vehicle’s windshield wipers off when parking the vehicle.
Car Finder
t he mobile app feature enables you to find your vehicle on a map if you
are within a 1-mile radius of your vehicle and gives you the ability to save
your vehicle’s location for future reference.
• to use this feature, you must have a Blue link Personal identification
number (Pin). to create or change your Pin, log on to
www.MyHyundai.com. s ee page 5 of this manual for more information.
to a ctivate Car Finder via Mobile a pp
• select Map from the Home Menu.
• s elect Find My Car where you will be prompted to sear CH or tag a new
location.
• to s earch within a 1-mile radius

enter your Blue link Pin.

t he command will be sent to your vehicle and the vehicle location
will be shown on the map.

i f your vehicle is outside a 1-mile radius, you can still save
the location of your vehicle by tagging it on the map.
Features accessible via the
Blue link Mobile a pps
Watch & learn more
about using Hyundai Blue
link Car Finder

Blue link User’s Manual i 28
27 i Blue link User’s Manual
stolen v ehicle recovery
in the event your vehicle is reported stolen to law enforcement authorities,
the Blue link Customer Care Center can use the gPs system to help pinpoint
the exact location of the vehicle and assist in its recovery.

l og on to www.MyHyundai.com, select the Blue link logo for your
applicable vehicle, then select notification s ettings and set your alert
preferences.
• to inform Hyundai of the theft of your Hyundai vehicle, call
855-2- Bluelink (855-225-8354).
• a live operator will come online to assist you.
• y ou will be asked to verify your name, phone numbers, and Hyundai
Pin and provide verification that a police report has been filed,
including the case number.
• t he agent will initiate a stolen vehicle recovery signal to pin point
the vehicle’s location and will coordinate with law enforcement in its
recovery.
once the stolen vehicle recovery routine has been started, the owner will not
have access to Blue link services or be provided vehicle status or location,
due to personal safety issues. a t the conclusion of the recovery process, Blue
link will contact the owner and inform them of the vehicle’s disposition.
s tolen v ehicle slowdown
in the event your vehicle is reported stolen to law enforcement authorities,
they may elect to utilize this feature to gradually reduce engine power,
thereby slowing the vehicle’s speed and eventually bringing it to a complete stop.
• to inform Hyundai of the theft of your Hyundai vehicle,
call 855-2- Bluelink (855-225-8354).
• a live operator will work with law enforcement in initiating vehicle
slowdown and assist in the vehicle’s recovery.
Watch & l earn more
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Blue link s tolen vehicle
r ecovery
vehicle i mmobilization
in the event your vehicle is reported stolen to law enforcement authorities,
they may elect to utilize this feature to completely turn off the engine once
the vehicle has been stopped using vehicle slowdown. this will prevent the
vehicle from being restarted until law enforcement has arrived on
the scene.
• to inform Hyundai of the theft of your Hyundai vehicle, call
855-2- Bluelink (855-225-8354).
• a live operator will work with law enforcement in initiating vehicle
immobilization and assist in the vehicle’s recovery.
Panic notification
this feature will notify any pre-selected persons if your vehicle’s remote panic
button is engaged, via your choice of text messaging or email.
•
in order to activate this feature, you must first log on to
www.MyHyundai.com and set your preferences as outlined on page 4
of this manual.
•
all individuals designated by you will be notified of your vehicle’s
precise location should the panic button be activated.
Please note: notifications are subject to adequate cellular coverage
and signal strength, and only available in the 50 United s tates.
alarm notification
in the event your vehicle’s alarm is activated, this feature will automatically
notify any pre-selected persons via your choice of text messaging or email.
•
in order to activate this feature, you must first log on to
www.MyHyundai.com and set your preferences as outlined
on page 4 of this guide.
•
y our pre-selected contacts will be notified if your vehicle’s
alarm is activated.
Please note: notifications are subject to adequate cellular coverage
and signal strength, and only available in the 50 United s tates.