window INFINITI EX 2011 Service Manual

Displaying user guide
You can confirm how to use voice commands by
accessing a simplified User Guide, which con-
tains basic instructions and tutorials for several
voice commands.
1. Push the INFO button on the instrumentpanel.
2. Select the “Others” key using the INFINITI controller and push the ENTER button.
3. Highlight the “Voice Recognition” key us- ing the INFINITI controller and push the
ENTER button.
4. Highlight the “User Guide” key using the INFINITI controller and push the ENTER
button. 5. Highlight an item using the INFINITI con-
troller and push the ENTER button.
Available items :
● Getting Started
Describe the basics of how to operate the
INFINITI Voice Recognition system.
● Let’s Practice
Mode that allows practicing by following the
instructions of the system voice.
● Using the Address Book
Refer to Navigation System Owner’s Manual.
● Finding a Street Address (if so equipped)
Refer to Navigation System Owner’s Manual.
● Placing Calls
Tutorial for making a phone call by voice
command operation.
● Help on Speaking
Displays useful tips for how to correctly
speak commands in order for them to be
properly recognized by the system.
● Voice Recognition Settings
Describes the available voice recognition
settings. ●
Adapting the System to Your Voice
Tutorial adapting the system to your voice.USING THE SYSTEM
Initialization
When the ignition switch is pushed to the ON
position, INFINITI Voice Recognition is initial-
ized, which may take up to one minute. When
completed, the system is ready to accept voice
commands. If the TALK
switch is pushed
before the initialization completes the display
will show the message: “System not ready.” or
a beep sounds.
Before starting
To get the best performance from INFINITI Voice
Recognition, observe the following.
● Keep the interior of the vehicle as quiet as
possible. Close the windows to eliminate the
surrounding noises (traffic noises, vibration
sounds, etc.), which may prevent the system
from recognizing the voice commands cor-
rectly.
● When the air conditioner is in the AUTO
mode, the fan speed decreases automati-
cally for easy recognition.
SAA2547
Monitor, climate, audio, phone and voice recognition systems4-135

TROUBLESHOOTING GUIDE
The system should respond correctly to all voice commands without difficulty. If problems are encountered, follow the solutions given in this guide for
the appropriate error.
Where the solutions are listed by number, try each solution in turn, starting with number one, until the problem is resolved.
Symptom/error messageSolution
Displays “COMMAND NOT RECOGNIZED” or the
system fails to interpret the command correctly. 1. Ensure that the command format is valid, see “Command List” earlier in this section.
2. Speak clearly without pausing between words and at a level appropriate to the ambient noise level.
3. Ensure that the ambient noise level is not excessive, for example, windows open or defrost on.
NOTE:
If it is too noisy to use the phone, it is likely that voice commands will not be recognized.
4. If optional words of the command have been omitted, then the command should be tried with these
in place.
The system consistently selects the wrong voic-
etag in the phonebook. 1. Ensure that the voicetag requested matches what was originally stored. (See “BLUETOOTH
HANDS-
FREE PHONE SYSTEM (models with navigation system)” earlier in this section; page 4-93.)
2. Replace one of the voicetags being confused with a different voicetag.
4-140Monitor, climate, audio, phone and voice recognition systems

WARNING
●Do not leave children or adults who would
normally require the support of others alone
in your vehicle. Pets should not be left alone
either. They could accidentally injure them-
selves or others through inadvertent opera-
tion of the vehicle. Also, on hot, sunny days,
temperatures in a closed vehicle could
quickly become high enough to cause severe
or possibly fatal injuries to people or
animals.
● Properly secure all cargo to help prevent it
from sliding or shifting. Do not place cargo
higher than the seatbacks. In a sudden stop
or collision, unsecured cargo could cause
personal injury.
EXHAUST GAS (carbon monoxide)
WARNING
● Do not breathe exhaust gases; they contain
colorless and odorless carbon monoxide.
Carbon monoxide is dangerous. It can cause
unconsciousness or death.
● If you suspect that exhaust fumes are enter-
ing the vehicle, drive with all windows fully
open, and have the vehicle inspected
immediately. ●
Do not run the engine in closed spaces such
as a garage.
● Do not park the vehicle with the engine run-
ning for any extended length of time.
● Keep the lift gate closed while driving, oth-
erwise exhaust gases could be drawn into
the passenger compartment. If you must
drive with the lift gate open, follow these
precautions:
1. Open all the windows.
2. Set the
air recirculation to off and
the fan control to high to circulate the air.
● If electrical wiring or other cable connec-
tions must pass to a trailer through the seal
on the lift gate or the body, follow the manu-
facturer’s recommendation to prevent car-
bon monoxide entry into the vehicle.
● The exhaust system and body should be in-
spected by a qualified mechanic whenever:
– The vehicle is raised for service.
– You suspect that exhaust fumes are en- tering into the passenger compartment.
– You notice a change in the sound of the exhaust system. – You have had an accident involving dam-
age to the exhaust system, underbody, or
rear of the vehicle.
THREE-WAY CATALYST
The three-way catalyst is an emission control
device installed in the exhaust system. Exhaust
gases in the three-way catalyst are burned at
high temperatures to help reduce pollutants.
WARNING
●The exhaust gas and the exhaust system are
very hot. Keep people, animals or flammable
materials away from the exhaust system
components.
● Do not stop or park the vehicle over flam-
mable materials such as dry grass, waste
paper or rags. They may ignite and cause a
fire.
CAUTION
● Do not use leaded gasoline. Deposits from
leaded gasoline seriously reduce the three-
way catalyst’s ability to help reduce exhaust
pollutants.
PRECAUTIONS WHEN STARTING AND
DRIVING
5-2Starting and driving

and low tire pressure is detected. The CHECK
TIRE PRESSURE warning turns off when the
low tire pressure warning light turns off.
The CHECK TIRE PRESSURE warning does not
appear if the low tire pressure warning light
illuminates to indicate a TPMS malfunction.
● Tire pressure rises and falls depending on
the heat caused by the vehicle’s operation
and the outside temperature. Low outside
temperature can lower the temperature of
the air inside the tire which can cause a
lower tire inflation pressure. This may cause
the low tire pressure warning light to illumi-
nate. If the warning light illuminates in low
ambient temperature, check the tire pres-
sure for all four tires.
For additional information, see “Low tire pres-
sure warning light” in the “2. Instruments and
controls” section and “TIRE PRESSURE MONI-
TORING SYSTEM (TPMS)” in the “6. In case of
emergency” section.WARNING
● If the low tire pressure warning light illumi-
nates while driving, avoid sudden steering
maneuvers or abrupt braking, reduce vehicle
speed, pull off the road to a safe location and
stop the vehicle as soon as possible. Driving
with under-inflated tires may permanently
damage the tires and increase the likelihood
of tire failure. Serious vehicle damage could
occur and may lead to an accident and could
result in serious personal injury. Check the
tire pressure for all four tires. Adjust the tire
pressure to the recommended COLD tire
pressure shown on the Tire and Loading In-
formation label to turn the low tire pressure
warning light OFF. If the light still illumi-
nates while driving after adjusting the tire
pressure, a tire may be flat. If you have a flat
tire, replace it with a spare tire as soon as
possible. (See “FLAT TIRE” in the “6. In case
of emergency” section for changing a flat
tire.)
● When a spare tire is mounted or a wheel is
replaced, the TPMS will not function and the
low tire pressure warning light will flash for
approximately 1 minute. The light will re-
main on after 1 minute. Contact your INFINITI
retailer as soon as possible for tire replace-
ment and/or system resetting. ●
Replacing tires with those not originally
specified by INFINITI could affect the proper
operation of the TPMS.
● Do not inject any tire liquid or aerosol tire
sealant into the tires, as this may cause a
malfunction of the tire pressure sensors.
CAUTION
● The TPMS may not function properly when
the wheels are equipped with tire chains or
the wheels are buried in snow.
● Do not place metalized film or any metal
parts (antenna, etc.) on the windows. This
may cause poor reception of the signals from
the tire pressure sensors, and the TPMS will
not function properly.
Some devices and transmitters may temporarily
interfere with the operation of the TPMS and
cause the low tire pressure warning light to
illuminate. Some examples are:
● Facilities or electric devices using similar
radio frequencies are near the vehicle.
● If a transmitter set to similar frequencies is
being used in or near the vehicle.
5-4Starting and driving

NOTE:
The Intelligent Key port does not charge the In-
telligent Key battery. If you see the low battery
indicator in the dot matrix liquid crystal display,
replace the battery as soon as possible. (See
“INTELLIGENT KEY BATTERY REPLACEMENT” in
the “8. Maintenance and do-it-yourself” sec-
tion.)
CAUTION
●Never place anything except the Intelligent
Key in the Intelligent Key port. Doing so may
cause damage to the equipment.
● Make sure the Intelligent Key is in the cor-
rect direction when inserting it to the Intelli-
gent Key port. The engine may not start if it is
in the incorrect direction.
● Remove the Intelligent Key from the Intelli-
gent Key port after the ignition switch is
pushed to the OFF position. ●
Make sure the area around the vehicle is
clear.
● Check fluid levels such as engine oil, cool-
ant, brake fluid and window washer fluid as
frequently as possible, or at least whenever
you refuel.
● Check that all windows and lights are clean.
● Visually inspect tires for their appearance
and condition. Also check tires for proper
inflation.
● Lock all doors.
● Position seat and adjust head restraints.
● Adjust inside and outside mirrors.
● Fasten seat belts and ask all passengers to
do likewise.
● Check the operation of warning lights when
the ignition switch is pushed to the ON
position. (See “WARNING/INDICATOR LIGHTS
AND AUDIBLE REMINDERS” in the “2. Instru-
ments and controls” section.)
1. Apply the parking brake.
2. Move the selector lever to the P (Park) or
N (Neutral) position. (P is recommended.)
The starter is designed not to operate unless
the selector lever is in either of the above
positions.
3. Push the ignition switch to the ON posi-tion. Depress the brake pedal and push
the ignition switch to start the engine.
To start the engine immediately, push and
release the ignition switch while depressing
the brake pedal with the ignition switch in
any position.
● If the engine is very hard to start in
extremely cold weather or when restart-
ing, depress the accelerator pedal a little
(approximately 1/3 to the floor) and while
holding, crank the engine. Release the
accelerator pedal when the engine starts.
● If the engine is very hard to start because
it is flooded, depress the accelerator
pedal all the way to the floor and hold it.
Push the ignition switch to the ON posi-
tion to start cranking the engine. After 5
or 6 seconds, stop cranking by pushing
the ignition switch to OFF. After cranking
the engine, release the accelerator pedal.
Crank the engine with your foot off the
accelerator pedal by depressing the brake
BEFORE STARTING THE ENGINE STARTING THE ENGINE
Starting and driving5-11

The brightness of the BSW indicator lights is
adjusted automatically depending on the
brightness of the ambient light.
A chime sounds if the radar sensors have
already detected vehicles when the driver acti-
vates the turn signal. If a vehicle comes into the
detection zone after the driver activates the turn
signal, then only the BSW indicator light flashes
and no chime sounds. (See “BSW DRIVING
SITUATIONS” later in this section)
The BSW system is automatically turned on
when the engine is started and the warning
systems ON indicator light
1illuminates on
the switch. You can turn the BSW system off by
pushing the warning systems switch on the
instrumental panel. This switch will turn on and
off the LDW, BSW and FCW systems at the same
time.
NOTE:
If you continue to push the warning systems
switch from off to on for over 4 seconds, a chime
will sound. This will change the default status of
the LDW, BSW and FCW systems to OFF so that
these systems will not automatically turn on
when the engine is started. If this procedure is
repeated, the default status will return to ON.
WARNING
● Do not use the BSW system when towing a
trailer because the system may not function
properly.
● Excessive noise (e.g. audio system volume,
open vehicle window) will interfere with the
chime sound, and it may not be heard.
● The radar sensors may not be able to detect
and activate BSW when certain objects are
present such as:
– Pedestrians, bicycles, animals
– Several types of vehicles such as motor- cycles
– Oncoming vehicles
– Vehicles remaining in the detection zone when you accelerate from a stop
(See “BSW DRIVING SITUATIONS” later in
this section)
– A vehicle merging into an adjacent lane at a speed approximately the same as your
vehicle
(See “BSW DRIVING SITUATIONS” later in
this section) – A vehicle approaching rapidly from be-
hind.
(See “BSW DRIVING SITUATIONS” later in
this section)
– A vehicle which your vehicle overtakes rapidly.
(See “BSW DRIVING SITUATIONS” later in
this section)
● Severe weather or road spray conditions
may reduce the ability of the radar to detect
other vehicles.
● The radar sensors detection zone is de-
signed based on a standard lane width.
When driving in a wider lane, the radar
sensors may not detect vehicles in an adja-
cent lane. When driving in a narrow lane, the
radar sensors may detect vehicles driving
two lanes away.
● The radar sensors are designed to ignore
most stationary objects, however objects
such as guardrails, walls, foliage and parked
vehicles may occasionally be detected. This
is a normal operating condition.
Starting and driving5-27

Warning light and display
Condition A :
Under the following conditions, the Intelligent
Cruise Control system is automatically can-
celed. The chime will sound and the system will
not be able to be set.
●When the VDC system is turned off
● When the VDC or ABS (including the traction
control system) operates
● When a tire slips
● When the SNOW mode switch is turned ON
● When driving into a strong light (i.e., sun-
light) Action to take :
When the conditions listed above are no longer
present, turn the system off using the Intelli-
gent Cruise Control MAIN Switch. Turn the ICC
system back on to use the system.
Condition B :
When the sensor window is dirty, making it
impossible to detect a vehicle ahead, the ICC
system is automatically canceled.
The chime sounds and the system warning light
(orange) will come on and the “CLEAN SENSOR”
indicator will appear.
Action to take :
If the warning light comes on, park the vehicle
in a safe place, turn the engine off. Clean the
sensor window with a soft cloth and then
perform the settings again.
SSD0614SSD0615
Starting and driving5-49

Action to take :
When the conditions listed above are no longer
present, turn the system off with the dynamic
driver assistance switch. Turn the DCA system
back on to use the system.Condition B :
When the sensor window is dirty, making it
impossible to detect a vehicle ahead, the DCA
system is automatically canceled.
The chime sounds and the system warning light
(orange) will come on and the “CLEAN SENSOR”
indicator will appear.
Action to take :
If the warning light comes on, park the vehicle
in a safe place, turn the engine off. Clean the
sensor window with a soft cloth and then
perform the settings again.Condition C :
When the DCA system is not operating properly,
the chime sounds and the system warning light
(“CRUISE” orange) will come on.
Action to take :
If the warning light comes on, park the vehicle
in a safe place. Turn the engine off, restart the
engine, and turn on the DCA system again.
If it is not possible to set the system or the
indicator stays on, it may indicate that the sys-
tem is malfunctioning. Although the vehicle is
still driveable under normal conditions, have the
vehicle checked at an INFINITI retailer.
SSD0772SSD0787
Starting and driving5-65

– When abruptly accelerating ordecelerating.
– On a steep downhill slope or on roads with sharp curves.
– When there is a highly reflective object near the vehicle ahead (i.e., being very
close to another vehicle, signboard, etc.)
– When you are towing a trailer.
● Depending on certain road conditions
(curved or beginning of a curve), vehicle con-
ditions (steering position or vehicle posi-
tion), or the preceding vehicle’s conditions
(position in lane, etc.), the system may not
function properly. The system may detect
highly reflective objects such as reflectors,
signs, white markers, and other stationary
objects on the road or near the traveling lane
and provide unnecessary warning.
● The system may not function in offset
conditions.
● The system may not function when the dis-
tance to the vehicle ahead is extremely
close. ●
The system is designed to automatically
check the sensor’s functionality. If the sen-
sor is covered with ice, a transparent or
translucent plastic bag, etc., the system may
not detect them. In these instances the sys-
tem may not be able to warn the driver prop-
erly. Be sure to check and clean the sensor
regularly.
● Excessive noise will interfere with the warn-
ing chime sound, and the chime may not be
heard.
● A sudden appearance of a vehicle in front
(i.e., it abruptly cuts in) may not be detected
and the system may not warn the driver soon
enough.
● The system will be cancelled automatically
with a beep sound and the IBA OFF indicator
light will illuminate under the following
conditions:
– When the sensor window is dirty
– When the system malfunctions If the IBA OFF indicator light
Ailluminates with
a beep sound, pull off the road to a safe
location, stop the vehicle and turn the engine
off. Check to see if the sensor window is dirty.
If the sensor window is dirty, clean it with a soft
cloth and restart the engine. If the sensor
window is not dirty, restart the engine. If the
IBA OFF indicator light continues to illuminate
even if the IBA system is turned on with the IBA
OFF switch
B, have the system checked by an
INFINITI retailer.
To turn on the IBA system, see “INTELLIGENT
BRAKE ASSIST (IBA) SYSTEM” later in this sec-
tion.
SSD0887
5-68Starting and driving

●The system is designed to automatically
check the sensor’s functionality. If the sen-
sor is covered with ice, a transparent or
translucent plastic bag, etc., the system may
not detect them. In these instances the sys-
tem may not be able to warn the driver prop-
erly. Be sure to check and clean the sensor
regularly.
● Excessive noise will interfere with the warn-
ing chime sound, and the chime may not be
heard.
● Never place your foot under the brake pedal
when the IBA system turns on. Your foot may
be caught when the system controls the
brake.
● A sudden appearance of a vehicle in front
(i.e., it abruptly cuts in) may not be detected
and the system may not warn the driver soon
enough.
● The system will be cancelled automatically
with a beep sound and the IBA warning light
will illuminate under the following
conditions:
– When the sensor window is dirty
– When the system malfunctions If the IBA OFF indicator light illuminates with a
beep sound, pull off the road to a safe location,
stop the vehicle and turn the engine off. Check
to see if the sensor window is dirty. If the
sensor window is dirty, clean it with a soft cloth
and restart the engine. If the sensor window is
not dirty, restart the engine. If the IBA OFF
indicator light continues to illuminate even if
the IBA system is turned on, have the system
checked by an INFINITI retailer.
IBA system operation
The IBA system will function when your vehicle
is driven at speeds of approximately 10 MPH (15
km/h) or above, and when the vehicle’s speed
is approximately 10 MPH (15 km/h) faster than
that of the vehicle ahead.
To turn the system off/on, push and hold the
IBA OFF switch
Bfor more than 1 second after
starting the engine. When the IBA OFF indicator
light
Aon the instrument panel turns off and
the IBA OFF switch is pushed, the system will
turn off and the IBA OFF indicator light will
illuminate. When the IBA OFF switch is pushed
again, the system will turn on and the IBA OFF
indicator light will turn off.
SSD0887
5-72Starting and driving