service INFINITI G37 2012 Owners Manual

Black plate (3,1)
[ Edit: 2012/ 1/ 17 Model: V36-D ]GUID-5A04CF95-E0E6-4709-8CAB-124C89524786
Your INFINITI represents a new way of
thinking about vehicle design. It integrates
advanced engineering and superior crafts-
manship with a simple, refined aesthetic
sensitivity associated with traditional Ja-
panese culture.
The result is a different notion of luxury
and beauty. The car itself is important, but
so is the sense of harmony that the vehicle
evokes in its driver, and the sense of
satisfaction you feel with the INFINITI —
from the way it looks and drives to the high
level of retailer service.
To ensure that you enjoy your INFINITI to
the fullest, we encourage you to read this
Owner ’ s Manual immediately. It explains
all of the features, controls and perfor-
mance characteristics of your INFINITI; it
also provides important instructions and
safety information.
A separate Warranty Information Booklet
is included in your Owner ’ s literature
portfolio. The INFINITI Service and Main-
tenance Guide explains details about
maintaining and servicing your vehicle.
Always carry it with you when you take
your vehicle to an INFINITI retailer. The
Warranty Information Booklet contents
provide complete information about all warranties covering this vehicle, the re-
quirements to keep the warranties in effect
as well as the INFINITI Roadside Assis-
tance program.
Additionally, a separate Customer Care
and Lemon Law Information Booklet will
explain how to resolve any concerns you
may have with your vehicle, as well as
clarify your rights under your state ’ s
lemon law.
In addition to factory installed options,
your vehicle may also be equipped with
additional accessories installed by INFINITI
or by your INFINITI retailer prior to delivery.
It is important that you familiarize yourself
with all disclosures, warnings, cautions
and instructions concerning proper use of
such accessories prior to operating the
vehicle and/or accessory. See an INFINITI
retailer for details concerning the particu-
lar accessories with which your vehicle is
equipped. READ FIRST — THEN DRIVE SAFELY GUID-31F0CB1B-66AC-4CED-9231-F664F7DF2BA8
Before driving your vehicle, read your
Owner ’ s Manual carefully. This will ensure
familiarity with controls and maintenance
requirements, assisting you in the safe
operation of your vehicle.
WARNING IMPORTANT SAFETY INFORMATION REMIN-
DERS FOR SAFETY!
Follow these important driving rules to help
ensure a safe and comfortable trip for you
and your passengers!
. NEVER drive under the influence of
alcohol or drugs.
. ALWAYS observe posted speed limits
and never drive too fast for conditions.
. ALWAYS give your full attention to
driving and avoid using vehicle features
or taking other actions that could dis-
tract you.
. ALWAYS use your seat belts and appro-
priate child restraint systems. Pre-teen
children should be seated in the rear
seat.Foreword

Black plate (6,1)
[ Edit: 2012/ 1/ 17 Model: V36-D ]INFINITI CUSTOMER CARE PROGRAM GUID-937FDFE0-DEDE-4B6A-9377-9722D819AB0B
INFINITI CARES ...
Both INFINITI and your INFINITI retailer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your
INFINITI retailer are our primary concerns. Your INFINITI retailer is always available to assist you with all your automobile sales and service
needs.
However, if there is something that your
INFINITI retailer cannot assist you with or
you would like to provide INFINITI directly
with comments or questions, please con-
tact our (INFINITI ’ s) Consumer Affairs De-
partment using our toll-free number:
For U.S. customers
1-800-662-6200
For Canadian customers
1-800-361-4792
The Consumer Affairs Department will ask
for the following information:
. Your name, address, and telephone
number
. Vehicle identification number (on dash
panel)
. Date of purchase
. Current odometer reading
. Your INFINITI retailer ’ s name
. Your comments or questions
OR You can write to INFINITI with the informa-
tion on the left at:
For U.S. customers
INFINITI Division
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
[email protected]
For Canadian customers
INFINITI Division
Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
information.centre@nissancanada.
com If you perfer, visit us at:
www.infinitiUSA.com (for U.S. customers)
or
www.infiniti.ca (for Canadian customers)
We appreciate your interest in INFINITI and
thank you for buying a quality INFINITI
vehicle.

Black plate (76,1)
[ Edit: 2012/ 1/ 17 Model: V36-D ]1-54 Safety — Seats, seat belts and supplemental restraint systemSEAT BELTS WITH PRETENSIONERS
(front seats) GUID-B4FD247A-D4FB-4B61-B23C-EE8ADACDF0A6
WARNING. The pretensioners cannot be reused after
activation. They must be replaced to-
gether with the retractor and buckle as a
unit.
. If the vehicle becomes involved in a
collision but a pretensioner is not
activated, be sure to have the preten-
sioner system checked and, if necessary,
replaced by an INFINITI retailer.
. No unauthorized changes should be
made to any components or wiring of
the pretensioners. This is to prevent
damage to or accidental activation of the
pretensioner system. Tampering with the
pretensioner system may result in ser-
ious personal injury.
. Work around and on the pretensioners
should be done by an INFINITI retailer.
Installation of electrical equipment
should also be done by an INFINITI
retailer. Unauthorized electrical test
equipment and probing devices should
not be used on the pretensioner system. . If you need to dispose of the preten-
sioner or scrap the vehicle, contact an
INFINITI retailer. Correct pretensioner
disposal procedures are set forth in the
appropriate INFINITI Service Manual.
Incorrect disposal procedures could
cause personal injury.
The pretensioner system may activate with
the supplemental air bag system in certain
types of collisions. Working with the seat
belt retractor, it helps tighten the seat belt
when the vehicle becomes involved in
certain types of collisions, helping to
restrain front seat occupants.
The pretensioner is encased with the seat
belt retractor. These seat belts are used the
same way as conventional seat belts.
When a pretensioner seat belt activates,
smoke is released and a loud noise may be
heard. The smoke is not harmful, and it
does not indicate a fire. Care should be
taken not to inhale it as it may cause
irritation and choking. Those with a history
of a breathing condition should get fresh
air promptly.
After pretensioner activation, load limiters
allow the seat belt to release webbing (if
necessary) to reduce forces against the chest.
The supplemental air bag warning light
is used to indicate malfunctions in the
pretensioner system. (See “ Supplemental
air bag warning light ” (P.1-55) for more
details.) If the supplemental air bag warn-
ing light indicates there is a malfunction,
have the system checked by an INFINITI
retailer.
When selling your vehicle, we request that
you inform the buyer about the seat belt
pretensioners and guide the buyer to the
appropriate sections in this Owner ’ s Man-
ual.

Black plate (78,1)
[ Edit: 2012/ 1/ 17 Model: V36-D ]1-56 Safety — Seats, seat belts and supplemental restraint systemsystems will not operate in an accident. To
help avoid injury to yourself or others, have
your vehicle checked by a retailer as soon as
possible.
REPAIR AND REPLACEMENT PROCE-
DURE GUID-14E865CD-CF42-4FB6-85F1-2404D96FDE4E
The front air bags, side air bags, curtain air
bags and pretensioners are designed to
activate on a one-time-only basis. As a
reminder, unless it is damaged, the sup-
plemental air bag warning light will remain
illuminated after inflation has occurred.
Repair and replacement of these systems
should be done only by an INFINITI retailer.
When maintenance work is required on the
vehicle, the front air bags, side air bags,
curtain air bags, pretensioners and related
parts should be pointed out to the person
conducting the maintenance. The ignition
switch should always be in the LOCK
position when working under the hood or
inside the vehicle.
WARNING. Once a front air bag, side air bag, or
curtain air bag has inflated, the air bag module will not function again and must
be replaced. Additionally, the activated
pretensioner must also be replaced. The
air bag module and pretensioner should
be replaced by an INFINITI retailer. The
air bag module and pretensioner system
cannot be repaired.
. The front air bag, side air bag, curtain air
bag and the pretensioner system should
be inspected by an INFINITI retailer if
there is any damage to the front end or
side portion of the vehicle.
. If you need to dispose of the supple-
mental air bag or pretensioner or scrap
the vehicle, contact an INFINITI retailer.
Correct supplemental air bag and seat
belt pretensioner system disposal pro-
cedures are set forth in the appropriate
INFINITI Service Manual. Incorrect dis-
posal procedures could cause personal
injury.

Black plate (92,1)
[ Edit: 2012/ 1/ 17 Model: V36-D ]2-14 Instruments and controlsBraking System (ABS) warning light illumi-
nate, it may indicate the ABS is not
functioning properly. Have the brake sys-
tem checked, and if necessary repaired, by
an INFINITI retailer promptly. (See “ Anti-
lock Braking System (ABS) warning light ”
(P.2-13).)
WARNING. Your brake system may not be working
properly if the warning light is on.
Driving could be dangerous. If you judge
it to be safe, drive carefully to the
nearest service station for repairs.
Otherwise, have your vehicle towed
because driving it could be dangerous.
. Pressing the brake pedal with the
engine stopped and/or low brake fluid
level may increase your stopping dis-
tance and braking will require greater
pedal effort as well as pedal travel.
. If the brake fluid level is below the
minimum or MIN mark on the brake fluid
reservoir, do not drive until the brake
system has been checked at an INFINITI
retailer. Charge warning light GUID-C69BB772-79B3-4499-9F43-9AE7FF3014AD
If the light comes on while the engine is
running, it may indicate the charging
system is not functioning properly. Turn
the engine off and check the alternator
belt. If the belt is loose, broken, missing or
if the light remains on, see an INFINITI
retailer immediately.
CAUTION Do not continue driving if the alternator belt
is loose, broken or missing.
Engine oil pressure warning
light GUID-6767AD33-F6A9-4349-9656-7255256FF262
This light warns of low engine oil pressure.
If the light flickers or comes on during
normal driving, pull off the road in a safe
area, stop the engine immediately and call
an INFINITI retailer or other authorized
repair shop.
The engine oil pressure warning light is
not designed to indicate a low oil level.
Use the dipstick to check the oil level. (See
“ Engine oil ” (P.8-11).) CAUTION Running the engine with the engine oil
pressure warning light on could cause
serious damage to the engine almost
immediately. Such damage is not covered
by warranty. Turn off the engine as soon as
it is safe to do so.
4 Wheel Active Steer (4WAS)
warning light (if so equipped) GUID-F4EA15D8-084C-4F11-9CF5-9BFAB55B87A4
If the light comes on while the engine is
running, it may indicate that there is a
malfunction with the 4 Wheel Active Steer
(4WAS) portion of the steering system.
Push the ignition switch to the OFF position
and then to the ON position. If the light
does not turn off after cycling the engine,
have the system checked by an INFINITI
retailer.
For further information about the 4 Wheel
Active Steer system, see “ 4 Wheel Active
Steer (4WAS) system ” (P.5-57).
If a malfunction occurs in the system, the 4
Wheel Active Steer (4WAS) function will
cease but driving can be continued. How-
ever, the steering wheel is slightly turned

Black plate (109,1)
[ Edit: 2012/ 1/ 17 Model: V36-D ]If the light still remains on and/or the
engine will not start, see an INFINITI
retailer for INFINITI Vehicle Immobilizer
System service as soon as possible.
Please bring all Intelligent Keys that you
have when visiting an INFINITI retailer for
service. GUID-F861DBAC-D3C0-40F5-B785-25CB05F6F2E4
WARNING In freezing temperatures the washer solu-
tion may freeze on the windshield and
obscure your vision which may lead to an
accident. Warm windshield with the defros-
ter before you wash the windshield.
CAUTION . Do not operate the washer continuously
for more than 30 seconds.
. Do not operate the washer if the
reservoir tank is empty.
. Do not fill the window washer reservoir
tank with washer fluid concentrates at
full strength. Some methyl alcohol
based washer fluid concentrates may
permanently stain the grille if spilled
while filling the window washer reser-
voir tank.
. Pre-mix washer fluid concentrates with
water to the manufacturer ’ s recom-
mended levels before pouring the fluid
into the window washer reservoir tank.
Do not use the window washer reservoir tank to mix the washer fluid concentrate
and water.
Instruments and controls
2-31WINDSHIELD WIPER AND WASHER SWITCH

Black plate (190,1)
[ Edit: 2012/ 1/ 17 Model: V36-D ]4-12 Monitor, climate, audio, phone and voice recognition systemsMaintenance information GUID-6CA2CDFA-FC15-42AA-9EFD-CE037A72365B
The maintenance intervals can be dis-
played for the engine oil, oil filter, tire
and other reminders.
To set a maintenance interval, select a
preferred item from the list.
You can also set to display a message to
remind you that the maintenance needs to
be performed.
The following example shows how to set
the engine oil maintenance information.
Use the same steps to set the other
maintenance information.
1. Set the interval (mileage) of the main-
tenance schedule. To determine the
recommended maintenance interval,
refer to your “ INFINITI Service and
Maintenance Guide ” .
2. To display the reminder automatically
when the desired distance is reached,
select the “ Reminder ” key.
3. Reset the driving distance to the new
maintenance schedule.
4. To return to the previous screen, push
the BACK button.
The unit can be converted between “ US ”
and “ Metric ” . (See “ How to use SETTING button ” (P.4-14).)
SAA3003
Models with navigation system
SAA1611
Models without navigation system

Black plate (198,1)
[ Edit: 2012/ 1/ 17 Model: V36-D ]4-20 Monitor, climate, audio, phone and voice recognition systemspassenger ’ s side door is pushed to be
unlocked, only the corresponding door is
unlocked first. All the doors can be
unlocked if the door unlock operation is
performed again within 60 seconds.
When this item is turned to OFF, all the
doors will be unlocked after the door
unlock operation is performed once.
Intelligent Key Lock/Unlock: GUID-D73A39BF-43C8-459F-9C24-47B7F579C407
When this item is turned to ON, door lock/
unlock function by pushing the door
handle request switch will be activated.
Return All Settings to Default: GUID-D73A39BF-43C8-459F-9C24-47B7F579C407
Select this item and then select “ YES ” to
return all settings to the default. SAA2490
Models with navigation system
SAA1092
Models without navigation system Language & Units settings GUID-2D1FB194-339E-4AB6-A28E-3E1121BEF0F9
The Language & Units settings display will
appear when pushing the SETTING button,
selecting the “ Language & Units ” key with
the INFINITI controller and pushing the
ENTER button.
For models with the navigation system,
select the “ Others ” key to show the
“ Language & Units ” key.
Select Language: GUID-D73A39BF-43C8-459F-9C24-47B7F579C407
Select the “ Select Language ” key. Choose
“ English ” , “ Français ” or “ Español ” for your
favorite display appearance.
If you select the “ Français ” key, the French
language will be displayed, so please use
the French Owner ’ s Manual. To obtain a
French Owner ’ s Manual, see “ Owner ’ s
Manual/Service Manual order information ”
(P.9-28).
Select Units: GUID-D73A39BF-43C8-459F-9C24-47B7F579C407
Select the “ Select Units ” key. Choose “ US ”
(Mile, 8 F, MPG) or “ Metric ” (km, 8 C, L/100
km) for your favorite display appearance.
Voice Recognition settings (models
with navigation system) GUID-CA02A577-3092-4FA9-B79C-9BA33C2AE64F
For details about the “ Voice Recognition ”
settings, see “ INFINITI Voice Recognition

Black plate (218,1)
[ Edit: 2012/ 1/ 17 Model: V36-D ]4-40 Monitor, climate, audio, phone and voice recognition systemsodors such as pulp or chemicals and
exhaust gas such as gasoline or diesel.
When the automatic intake air control is
ON, for the first 5 minutes, the recircula-
tion mode is selected to prevent dust, dirt
and pollen from entering the vehicle and
cleans the air inside of the vehicle with
Plasmacluster ®
ion that are emitted from
the ventilator.
After 5 minutes, the sensor detects outside
odors and exhaust gas and automatically
alternates between the recirculation mode
and outside air circulation mode.
OPERATING TIPS GUID-05B14404-70B8-489F-89C7-C5767F0AC7CE
When the engine coolant temperature and
outside air temperature are low, the air
flow from the foot outlets may not operate
for a maximum of 150 seconds. This is not
a malfunction. After the coolant tempera-
ture warms up, air will flow normally from
the foot outlets. SIC2768
The sunload sensor
* A
on the instrument
panel helps maintain a constant tempera-
ture. Do not put anything on or around this
sensor.
IN-CABIN MICROFILTER GUID-25EB7DE1-36F7-4B0F-9FD5-D23071134FE8
Type A and B:
The climate control system is equipped
with an in-cabin microfilter which collects
dirt, pollen, dust, etc. To make sure the air
conditioner heats, defogs, and ventilates
efficiently, replace the filter in accordance
with the maintenance schedule in the
INFINITI Service and Maintenance Guide.
To replace the filter, contact an INFINITI retailer.
The filter should be replaced if air flow is
extremely decreased or when windows fog
up easily when operating heater or air
conditioning system.
Type C:
The climate control system is equipped
with a natural grape seed polyphenol filter
which collects and neutralizes dirt, pollen,
dust, etc. To make sure that the air
conditioner heats, defogs and ventilates
efficiently, replace the filter in accordance
with the maintenance schedule in the
INFINITI Service and Maintenance Guide.
To replace the filter, contact an INFINITI
retailer.
The filter should be replaced if the air flow
decreases significantly or if windows fog
up easily when operating the heater or air
conditioner.

Black plate (219,1)
[ Edit: 2012/ 1/ 17 Model: V36-D ]SERVICING CLIMATE CONTROL GUID-3BCE759E-E6AD-4BAD-8B4D-0169FF1A7AAD
The climate control system in your INFINITI
is charged with a refrigerant designed with
the environment in mind. This refrigerant
will not harm the earth ’ s ozone layer.
However, special charging equipment and
lubricant are required when servicing your
INFINITI air conditioner. Using improper
refrigerants or lubricants will cause severe
damage to your climate control system.
(See “ Capacities and recommended fuel/
lubricants ” (P.9-2) for climate control sys-
tem refrigerant and lubricant recommenda-
tions.)
Your INFINITI retailer will be able to service
your environmentally friendly climate con-
trol system.
WARNINGThe system contains refrigerant under high
pressure. To avoid personal injury, any air
conditioner service should be done only by
an experienced technician with the proper
equipment. GUID-470B9283-3868-4B33-8DC7-CC4D3168A0D9
AUDIO OPERATION PRECAUTIONS GUID-1D8ABFD5-94C5-44A1-83BC-2623826E5A2E
Radio GUID-D1856869-259B-4D94-837B-9B9BE2A6D876
Push the ignition switch to the ACC or ON
position and push the radio band select
button to turn on the radio. If you listen to
the radio with the engine not running, the
ignition switch should be pushed to the
ACC position.
Radio reception is affected by station
signal strength, distance from radio trans-
mitter, buildings, bridges, mountains and
other external influences. Intermittent
changes in reception quality normally are
caused by these external influences.
Using a cellular phone in or near the
vehicle may influence radio reception
quality.
Radio reception: GUID-D73A39BF-43C8-459F-9C24-47B7F579C407
Your INFINITI radio system is equipped with
state-of-the-art electronic circuits to en-
hance radio reception. These circuits are
designed to extend reception range, and to
enhance the quality of that reception.
However there are some general character-
istics of both FM and AM radio signals that
can affect radio reception quality in a
moving vehicle, even when the finest equipment is used. These characteristics
are completely normal in a given reception
area, and do not indicate any malfunction
in your INFINITI radio system.
Reception conditions will constantly
change because of vehicle movement.
Buildings, terrain, signal distance and
interference from other vehicles can work
against ideal reception. Described below
are some of the factors that can affect your
radio reception.
Some cellular phones or other devices may
cause interference or a buzzing noise to
come from the audio system speakers.
Storing the device in a different location
may reduce or eliminate the noise.
Monitor, climate, audio, phone and voice recognition systems
4-41AUDIO SYSTEM