window INFINITI M 2013 Service Manual

4-96Monitor, climate, audio, phone and voice recognition systems
TROUBLESHOOTING GUIDE
The system should respond correctly to all voice commands without difficulty. If problems are encountered, try the following solutions.
Where the solutions are listed by number, try each solution in turn, starting with number 1, until the problem is resolved.
SymptomSolution
The system fails to interpret the com-
mand correctly. 1. Ensure that the command is valid. (See
“INFINITI Voice Recognition system (models with navigation system)” later in this
section; page 4-111.)
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on). NOTE: If it is too noisy to
use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
The system consistently selects the
wrong voicetag. 1. Ensure that the voicetag requested matches what was originally stored. (See
“Vehicle phonebook”earlier in this section.)
2. Replace one of the names being confused with a new name.

4-100Monitor, climate, audio, phone and voice recognition systems
following:
.Keep the interior of the vehicle as quiet
as possible. Close the windows to
eliminate the surrounding noises (traf-
fic noises, vibration sounds, etc.),
which may prevent the system from
recognizing the voice commands cor-
rectly.
. Wait until a tone sounds before speak-
ing a command.
. Speak a voice command within 5
seconds after the beep sound. If no
voice command is given, the system
will ask you for a number. If no further
command is given, the session ends.
. Speak in a natural voice without paus-
ing between words.
JVH0135X
Giving voice command:
1. Push and release the
button
located on the steering wheel.
SAA2574
2. A list of commands appears on the screen, and the system announces,
“Please say a command after the beep.
Available commands are: Call, Phone-
book, Recent Calls, Connect Phone or
Help”.
3. After the tone sounds and the icon on the screen changes from
to,
speak a command. See the “List of
voice commands” later in this section
for the voice command list. Speak
“Call” for example.
INFO
Voice commands cannot be recognized
as long as the screen icon is not in the

USING THE SYSTEM
Initialization
When the ignition switch is pushed to the
ON position, INFINITI Voice Recognition is
initialized, which can take up to one
minute. When completed, the system is
ready to accept voice commands. If the
TALK
switch is pushed before the
initialization completes, the display will
show the message: “System not ready.” or
a beep sounds.
Before starting
To get the best recognition performance
from INFINITI Voice Recognition, observe
the following:
. The interior of the vehicle should be as
quiet as possible. Close the windows to
eliminate the surrounding noises (traf-
fic noise and vibration sounds, etc.),
which may prevent the system from
correctly recognizing the voice com-
mands.
. Wait until the tone sounds before
speaking a command.
. Speak in a natural conversational voice
without pausing between words. .
If the air conditioner is set to “Auto”,
the fan speed is automatically lowered
so that your commands can be recog-
nized more easily.
SAA3001
Giving voice commands
1. Push the TALKswitch located on
the steering wheel.
Monitor, climate, audio, phone and voice recognition systems4-115

SAA2547
Displaying user guide
You can confirm how to use voice com-
mands by accessing a simplified User
Guide, which contains basic instructions
and tutorials for several voice commands.
1. Push the INFO button on the instrumentpanel.
2. Select the “Others” key using the
INFINITI controller and push the ENTER
button.
3. Highlight the “Voice Recognition” key
using the INFINITI controller and push
the ENTER button. 4. Highlight the
“User Guide”key using
the INFINITI controller and push the
ENTER button.
5. Highlight an item using the INFINITI controller and push the ENTER button.
Available items:
. Getting Started
Describe the basics of how to operate
the INFINITI Voice Recognition system.
. Let’s Practice
Mode that allows practicing by follow-
ing the instructions of the system voice.
. Using the Address Book
Refer to Navigation System Owner’s
Manual.
. Finding a Street Address (if so
equipped)
Refer to Navigation System Owner’s
Manual.
. Placing Calls
Tutorial for making a phone call by
voice command operation.
. Help on Speaking
Displays useful tips for how to correctly
speak commands in order for them to
be properly recognized by the system. .
Voice Recognition Settings
Describes the available voice recogni-
tion settings.
. Adapting the System to Your Voice
Tutorial adapting the system to your
voice.
USING THE SYSTEM
Initialization
When the ignition switch is pushed to the
ON position, INFINITI Voice Recognition is
initialized, which may take up to one
minute. When completed, the system is
ready to accept voice commands. If the
TALK
switch is pushed before the
initialization completes the display will
show the message: “System not ready.”
or a beep sounds.
Before starting
To get the best performance from INFINITI
Voice Recognition, observe the following.
. Keep the interior of the vehicle as quiet
as possible. Close the windows to
eliminate the surrounding noises (traf-
fic noises, vibration sounds, etc.),
which may prevent the system from
recognizing the voice commands cor-
rectly.
Monitor, climate, audio, phone and voice recognition systems4-133

TROUBLESHOOTING GUIDE
The system should respond correctly to all voice commands without difficulty. If problems are encountered, follow the solutions given in
this guide for the appropriate error.
Where the solutions are listed by number, try each solution in turn, starting with number one, until the problem is resolved.
Symptom/error messageSolution
The system fails to interpret the command correctly. 1. Ensure that the command format is valid, see“Command List”earlier in this section.
2. Speak clearly without pausing between words and at a level appropriate to the ambient noise level.
3. Ensure that the ambient noise level is not excessive, for example, windows open or defrost on.
NOTE:
If it is too noisy to use the phone, it is likely that voice commands will not be recognized.
4. If optional words of the command have been omitted, then the command should be tried with these in place.
The system consistently selects the wrong voicetag in
the phonebook. 1. Ensure that the voicetag requested matches what was originally stored. (See
“Bluetooth
®Hands-Free Phone
System (models with navigation system)” earlier in this section; page 4-86.)
2. Replace one of the voicetags being confused with a different voicetag.
Monitor, climate, audio, phone and voice recognition systems4-139

WARNING
.Do not leave children or adults who
would normally require the support of
others alone in your vehicle. Pets should
not be left alone either. They could
accidentally injure themselves or others
through inadvertent operation of the
vehicle. Also, on hot, sunny days,
temperatures in a closed vehicle could
quickly become high enough to cause
severe or possibly fatal injuries to
people or animals.
. Closely supervise children when they are
around cars to prevent them from play-
ing and becoming locked in the trunk
where they could be seriously injured.
Keep the car locked, with the rear
seatback and trunk lid securely latched
when not in use, and prevent children’s
access to car keys.
EXHAUST GAS (carbon monoxide)
WARNING
.Do not breathe exhaust gases; they
contain colorless and odorless carbon
monoxide. Carbon monoxide is danger-
ous. It can cause unconsciousness or
death.
. If you suspect that exhaust fumes are
entering the vehicle, drive with all
windows fully open, and have the
vehicle inspected immediately.
. Do not run the engine in closed spaces
such as a garage.
. Do not park the vehicle with the engine
running for any extended length of time.
. Keep the trunk lid closed while driving,
otherwise exhaust gases could be drawn
into the passenger compartment. If you
must drive with the trunk lid open,
follow these precautions:
1) Open all the windows.
2) Set the
air recirculation to off
and the fan control to high to
circulate the air. .
If electrical wiring or other cable con-
nections must pass to a trailer through
the seal on the trunk lid or the body,
follow the manufacturer’s recommenda-
tion to prevent carbon monoxide entry
into the vehicle.
. The exhaust system and body should be
inspected by a qualified mechanic when-
ever:
—The vehicle is raised for service.
—You suspect that exhaust fumes are
entering into the passenger compart-
ment.
—You notice a change in the sound of
the exhaust system.
—You have had an accident involvingdamage to the exhaust system,
underbody, or rear of the vehicle.
Starting and driving5-3
PRECAUTIONS WHEN STARTING AND
DRIVING

5-6Starting and driving
result in serious personal injury. Check
the tire pressure for all four tires. Adjust
the tire pressure to the recommended
COLD tire pressure shown on the Tire
and Loading Information label to turn
the low tire pressure warning light OFF. If
the light still illuminates while driving
after adjusting the tire pressure, a tire
may be flat. If you have a flat tire,
replace it with a spare tire as soon as
possible. (See“Flat tire”in the“6. In
case of emergency” section for changing
a flat tire.)
. When a spare tire is mounted or a wheel
is replaced, the TPMS will not function
and the low tire pressure warning light
will flash for approximately 1 minute.
The light will remain on after 1 minute.
Contact your INFINITI retailer as soon as
possible for tire replacement and/or
system resetting.
. Replacing tires with those not originally
specified by INFINITI could affect the
proper operation of the TPMS.
. Do not inject any tire liquid or aerosol
tire sealant into the tires, as this may
cause a malfunction of the tire pressure
sensors.CAUTION
.The TPMS may not function properly
when the wheels are equipped with tire
chains or the wheels are buried in snow.
. Do not place metalized film or any metal
parts (antenna, etc.) on the windows.
This may cause poor reception of the
signals from the tire pressure sensors,
and the TPMS will not function properly.
Some devices and transmitters may tem-
porarily interfere with the operation of the
TPMS and cause the low tire pressure
warning light to illuminate. Some exam-
ples are:
.Facilities or electric devices using simi-
lar radio frequencies are near the
vehicle.
. If a transmitter set to similar frequen-
cies is being used in or near the
vehicle.
. If a computer (or similar equipment) or
a DC/AC converter is being used in or
near the vehicle. FCC Notice:
For USA:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions: (1) This device
may not cause harmful interference, and
(2) this device must accept any interfer-
ence received, including interference that
may cause undesired operation.
NOTE:
Changes or modifications not expressly
approved by the party responsible for
compliance could void the user’s authority
to operate the equipment.
For Canada:
This device complies with RSS-210 of
Industry Canada. Operation is subject to
the following two conditions: (1) this
device may not cause interference, and
(2) this device must accept any interfer-
ence, including interference that may
cause undesired operation of the device.

5-10Starting and driving
SSD0659
OPERATING RANGE FOR ENGINE
START FUNCTION
The Intelligent Key can only be used for
starting the engine when the Intelligent
Key is within the specified operating range.
When the Intelligent Key battery is almost
discharged or strong radio waves are
present near the operating location, the
Intelligent Key system’s operating range
becomes narrower and may not function
properly.
If the Intelligent Key is within the operating
range, it is possible for anyone, even
someone who does not carry the Intelligent Key, to push the ignition switch to start the
engine.
.
The trunk area is not included in the
operating range but the Intelligent Key
may function.
. If the Intelligent Key is placed on the
instrument panel, rear parcel shelf,
inside the glove box or door pocket,
the Intelligent Key may not function.
. If the Intelligent Key is placed near the
door or window outside the vehicle, the
Intelligent Key may function.
SSD1021
PUSH-BUTTON IGNITION SWITCH
OPERATION
When the ignition switch is pushed without
depressing the brake pedal, the ignition
switch position will change as follows:
. Push center once to change to ACC.
. Push center two times to change to ON.
. Push center three times to change to
OFF. (No position illuminates.)
. Push center four times to return to ACC.
. Open or close any door to return to
LOCK during the OFF position.

.Make sure the area around the vehicle
is clear.
. Check fluid levels such as engine oil,
coolant, brake fluid and window
washer fluid as frequently as possible,
or at least whenever you refuel.
. Check that all windows and lights are
clean.
. Visually inspect tires for their appear-
ance and condition. Also check tires for
proper inflation.
. Lock all doors.
. Position seat and adjust head re-
straints.
. Adjust inside and outside mirrors.
. Fasten seat belts and ask all passen-
gers to do likewise.
. Check the operation of warning lights
when the ignition switch is pushed to
the ON position. (See “Warning/indica-
tor lights and audible reminders” in the
“2. Instruments and controls” section.)1. Apply the parking brake.
2. Move the selector lever to the P (Park)
or N (Neutral) position. (P is recom-
mended.)
The starter is designed not to operate
unless the selector lever is in either of
the above positions.
3. Push the ignition switch to the ON position. Depress the brake pedal and
push the ignition switch to start the
engine.
To start the engine immediately, push
and release the ignition switch while
depressing the brake pedal with the
ignition switch in any position.
.If the engine is very hard to start inextremely cold weather or when
restarting, depress the accelerator
pedal a little (approximately 1/3 to
the floor) and while holding, crank
the engine. Release the accelerator
pedal when the engine starts.
.If the engine is very hard to startbecause it is flooded, depress the
accelerator pedal all the way to the
floor and hold it. Push the ignition
switch to the ON position to start
cranking the engine. After 5 or 6
seconds, stop cranking by pushing the ignition switch to OFF. After
cranking the engine, release the
accelerator pedal. Crank the engine
with your foot off the accelerator
pedal
by depressing the brake pedal
and pushing the push-button igni-
tion switch to start the engine. If the
engine starts, but fails to run, repeat
the above procedure.
CAUTION
Do not operate the starter for more than 15
seconds at a time. If the engine does not
start, push the ignition switch to OFF and
wait 10 seconds before cranking again,
otherwise the starter could be damaged.
4. Warm-up
Allow the engine to idle for at least 30
seconds after starting. Do not race the
engine while warming it up. Drive at
moderate speed for a short distance
first, especially in cold weather. In cold
weather, keep the engine running for a
minimum of 2 - 3 minutes before
shutting it off. Starting and stopping
the engine over a short period of time
may make the vehicle more difficult to
Starting and driving5-13
BEFORE STARTING THE ENGINE STARTING THE ENGINE

5-38Starting and driving
How to enable/disable the BSI
system using the settings menu
Perform the following steps to enable or
disable the BSI system.
1. Push the SETTING
*1button and high-
light the “Driver Assistance” key on the
display using the INFINITI controller.
Then push the ENTER
*2button.
2. Highlight the “Dynamic Assistance Set-
tings” key, and push the ENTER
*2
button.
SSD1002
3. Highlight the “Blind Spot Intervention”
key, select ON (enabled) or OFF (dis-
abled) and push the ENTER
*2button.
For the LDP and DCA systems, see “Lane
Departure Prevention (LDP) system” earlier
in this section and “Distance Control Assist
(DCA) system” later in this section.
WARNING
.Do not use the BSI system under the
following conditions because the system
may not function properly.
—During bad weather (for example, rain, fog, snow, wind, etc.)
—When driving on slippery roads,
such as on ice or snow, etc.
—When driving on winding or uneven roads.
—When there is a lane closure due to
road repairs.
—When driving in a makeshift lane.
—When driving on roads where thelane width is too narrow.
—When driving with a tire that is notwithin normal tire conditions (for
example, tire wear, low tire pressure,
installation of spare tire, tire chains,
non-standard wheels).
—When the vehicle is equipped withnon-original brake parts or suspen-
sion parts.
. Excessive noise (for example, audio
system volume, open vehicle window)
will interfere with the chime sound, and
it may not be heard.
.The radar sensors may not be able to
detect and activate BSI/BSW when
certain objects are present such as: