maintenance INFINITI M-HEV 2013 Owners Manual

Your INFINITI represents a new way of
thinking about vehicle design. It integrates
advanced engineering and superior crafts-
manship with a simple, refined aesthetic
sensitivity associated with traditional Ja-
panese culture.
The result is a different notion of luxury
and beauty. The car itself is important, but
so is the sense of harmony that the vehicle
evokes in its driver, and the sense of
satisfaction you feel with the INFINITI—
from the way it looks and drives to the high
level of retailer service.
To ensure that you enjoy your INFINITI to
the fullest, we encourage you to read this
Owner’s Manual immediately. It explains
all of the features, controls and perfor-
mance characteristics of your INFINITI; it
also provides important instructions and
safety information.
A separate Warranty Information Booklet
is included in your Owner’ s literature
portfolio. The INFINITI Service and Main-
tenance Guide explains details about
maintaining and servicing your vehicle.
Always carry it with you when you take
your vehicle to an INFINITI retailer. The
Warranty Information Booklet contents
provide complete information about all warranties covering this vehicle, the re-
quirements to keep the warranties in effect
as well as the INFINITI Roadside Assis-
tance program.
Additionally, a separate Customer Care
and Lemon Law Information Booklet will
explain how to resolve any concerns you
may have with your vehicle, as well as
clarify your rights under your state’
s
lemon law.
In addition to factory installed options,
your vehicle may also be equipped with
additional accessories installed by INFINITI
or by your INFINITI retailer prior to delivery.
It is important that you familiarize yourself
with all disclosures, warnings, cautions
and instructions concerning proper use of
such accessories prior to operating the
vehicle and/or accessory. See an INFINITI
retailer for details concerning the particu-
lar accessories with which your vehicle is
equipped.READ FIRST —THEN DRIVE SAFELY
Before driving your vehicle, read your
Owner’s Manual carefully. This will ensure
familiarity with controls and maintenance
requirements, assisting you in the safe
operation of your vehicle.
WARNING
IMPORTANT SAFETY INFORMATION REMIN-
DERS FOR SAFETY!
Follow these important driving rules to help
ensure a safe and comfortable trip for you
and your passengers!
. NEVER drive under the influence of
alcohol or drugs.
. ALWAYS observe posted speed limits
and never drive too fast for conditions.
. ALWAYS give your full attention to
driving and avoid using vehicle features
or taking other actions that could dis-
tract you.
. ALWAYS use your seat belts and appro-
priate child restraint systems. Pre-teen
children should be seated in the rear
seat.
Foreword

Hybrid System OverviewHybrid
System
Illustrated table of contents0
Safety—Seats, seat belts and supplemental restraint system
Instruments and controls
Pre-driving checks and adjustments
Monitor, climate, audio, phone and voice recognition systems
Starting and driving
In case of emergency
Appearance and care
Maintenance and do-it-yourself
Technical and consumer information
1
2
3
4
5
6
7
8
9
Table of
Contents
10Index

Hybrid System-2Hybrid System Overview
The INFINITI Direct Response HybridTM
System combines the power of a gasoline
engine and an electric motor to help
minimize fuel consumption and emissions.
Depending on driving conditions, the
vehicle runs on a combination of the
gasoline engine and the electric motor,
whichever is best for those conditions.
Because the gasoline engine charges the
Lithium-ion (Li-ion) battery as needed, the
battery does not have to be charged from
an outside source like an all-electric
vehicle.WARNING
Your vehicle contains a sealed Lithium ion
(Li-ion) high voltage battery. If the Li-ion
battery is disposed of improperly, there is a
risk of severe burns and electrical shock
that may result in serious injury or death
and there is also a risk of environmental
damage.
CAUTION
Do not misuse of Li-ion battery (to use the
Li-ion battery for completely another pur-
pose).
The Li-ion battery is used to drive the
electric motors in the INFINITI Direct
Response Hybrid
TMSystem.
The Li-ion battery has a limited service life.
Contact your INFINITI retailer for informa-
tion about recycling or disposal of the
battery.
WARNING
. The INFINITI Direct Response HybridTM
System uses high voltage up to approxi-
mately 408 volts. The system can be hot
while and after starting. Be careful of
both the high voltage and the high
temperature. Obey the warning labels
attached to the vehicle.
. Never disassemble, remove or replace
high-voltage parts and harnesses as
well as their connectors can cause
severe burns or electric shock that may
result in serious injury or death. High-
voltage harnesses are colored orange.
The vehicle high voltage system has no
user serviceable parts. Take your vehicle
to an INFINITI retailer for any necessary
maintenance.
. Never try to remove the service plug
located in the trunk. The service plug is
used only when the vehicle is serviced
by trained technicians wearing personal
protection equipment and is part of the
high voltage system. Touching the ser-
vice plug can cause severe burns or
electric shock that may result in serious
injury or death.
INFINITI DIRECT RESPONSE HYBRIDTM
SYSTEM LITHIUM-ION (Li-ion) BATTERY HIGH VOLTAGE CAUTIONS

JVC0142X
1. Hood (P.3-18)
2. Headlight and turn signal—Operation (P.2-39)
— Bulb replacement (P.8-29)
3. Windshield wiper and washer —Operation (P.2-36) —
Maintenance (P.8-21)
4. Moonroof (P.2-60)
5. Power windows (P.2-58)
6. Recovery hook (P.6-15)
7. Fog light (P.2-44)
8. Tires —
Wheel and tires (P.8-32, P.9-8)
— Flat tire (P.6-2)
— Tire pressure monitoring system
(TPMS) (P.2-15, P.5-4)
9. Outside mirrors (P.3-26)
10. Doors —Keys (P.3-2)
— Door locks (P.3-4)
— Intelligent Key system (P.3-7)
— Remote keyless entry system
(P.3-14)
— Welcome light (P.2-63)
Illustrated table of contents0-3
EXTERIOR FRONT

1 Safety—Seats, seat belts and supplemental
restraint system
Seats ................................................................... 1-2
Front seats ...................................................... 1-3
Head restraints................................................ 1-4
Adjustable headrests....................................... 1-8
Armrest ......................................................... 1-10
Seat belts .......................................................... 1-11
Precautions on seat belt usage ..................... 1-11
Pregnant women ........................................... 1-13
Injured persons ............................................. 1-13
Pre-crash seat belts with comfort function
(front seats) (if so equipped) ......................... 1-13
Three-point type seat belt ............................. 1-14
Seat belt extenders ....................................... 1-17
Seat belt maintenance................................... 1-17
Child safety ....................................................... 1-18 Infants........................................................... 1-19
Small children ............................................... 1-19
Larger children .............................................. 1-19
Child restraints .................................................. 1-20
Precautions on child restraints ...................... 1-20
Lower Anchors and Tethers for CHildren
System (LATCH) ............................................. 1-22 Rear-facing child restraint installation
using LATCH................................................. 1-24
Rear-facing child restraint installation using
the seat belts .............................................. 1-26
Forward-facing child restraint installation
using LATCH................................................. 1-28
Forward-facing child restraint installation
using the seat belts ..................................... 1-30
Installing top tether strap ............................ 1-34
Booster seats .............................................. 1-35
Supplemental restraint system .......................... 1-38 Precautions on supplemental
restraint system........................................... 1-38
INFINITI Advanced Air Bag System
(front seats) ................................................. 1-43
Front seat-mounted side-impact supplemental
air bag and roof-mounted curtain side-impact
supplemental air bag systems ..................... 1-48
Seat belts with pretensioners (front seats).... 1-50
Supplemental air bag warning labels ........... 1-51
Supplemental air bag warning light ............. 1-51
Repair and replacement procedure............... 1-52

SSS0294A
Shoulder belt height adjustment
(front seats)
The shoulder belt anchor height should be
adjusted to the position best for you. (See
“Precautions on seat belt usage”earlier in
this section.)
To adjust, push the button
*A, and then
move the shoulder belt anchor to the
desired position, so that the belt passes
over the center of the shoulder. The belt
should be away from your face and neck,
but not falling off of your shoulder. Release
the adjustment button to lock the shoulder
belt anchor into position.
WARNING
. After adjustment, release the adjustment
button and try to move the shoulder belt
anchor up and down to make sure it is
securely fixed in position.
. The shoulder belt anchor height should
be adjusted to the position best for you.
Failure to do so may reduce the effec-
tiveness of the entire restraint system
and increase the chance or severity of
injury in an accident.
SEAT BELT EXTENDERS
If, because of body size or driving position,
it is not possible to properly fit the lap-
shoulder belt and fasten it, an extender
that is compatible with the installed seat
belts is available that can be purchased.
The extender adds approximately 8 in (200
mm) of length and may be used for either
the driver or front passenger seating
position. See an INFINITI retailer for assis-
tance with purchasing an extender if an
extender is required.
WARNING
.Only INFINITI seat belt extenders, made
by the same company which made the
original equipment seat belts, should be
used with the INFINITI seat belts.
. Adults and children who can use the
standard seat belt should not use an
extender. Such unnecessary use could
result in serious personal injury in the
event of an accident.
. Never use seat belt extenders to install
child restraints. If the child restraint is
not secured properly, the child could be
seriously injured in a collision or a
sudden stop.
SEAT BELT MAINTENANCE
.To clean the seat belt webbing, apply a
mild soap solution or any solution
recommended for cleaning upholstery
or carpets. Then, wipe with a cloth and
allow the seat belts to dry in the shade.
Do not allow the seat belts to retract
until they are completely dry.
. If dirt builds up in the shoulder belt
guide of the seat belt anchors, the seat
Safety —Seats, seat belts and supplemental restraint system1-17

1-52Safety—Seats, seat belts and supplemental restraint system
REPAIR AND REPLACEMENT PROCE-
DURE
The front air bags, side air bags, curtain air
bags and pretensioners are designed to
activate on a one-time-only basis. As a
reminder, unless it is damaged, the sup-
plemental air bag warning light will remain
illuminated after inflation has occurred.
Repair and replacement of these systems
should be done only by an INFINITI retailer.
When maintenance work is required on the
vehicle, the front air bags, side air bags,
curtain air bags, pretensioners and related
parts should be pointed out to the person
conducting the maintenance. The ignition
switch should always be in the LOCK
position when working under the hood or
inside the vehicle.
WARNING
. Once a front air bag, side air bag, or
curtain air bag has inflated, the air bag
module will not function again and must
be replaced. Additionally, the activated
pretensioner must also be replaced. The
air bag module and pretensioner should
be replaced by an INFINITI retailer. The air bag module and pretensioner system
cannot be repaired.
. The front air bag, side air bag, curtain air
bag and the pretensioner system should
be inspected by an INFINITI retailer if
there is any damage to the front end or
side portion of the vehicle.
. If you need to dispose of the supple-
mental air bag or pretensioner or scrap
the vehicle, contact an INFINITI retailer.
Correct supplemental air bag and seat
belt pretensioner system disposal pro-
cedures are set forth in the appropriate
INFINITI Service Manual. Incorrect dis-
posal procedures could cause personal
injury.

2 Instruments and controls
Cockpit................................................................ 2-3
Instrument panel ................................................. 2-5
Meters and gauges .............................................. 2-6
Speedometer and odometer ............................ 2-7
Tachometer...................................................... 2-8
Assist charge gauge ........................................ 2-8
Fuel gauge ...................................................... 2-8
Warning/indicator lights and
audible reminders ............................................. 2-10 Checking bulbs.............................................. 2-11
Warning lights ............................................... 2-11
Indicator lights .............................................. 2-17
Audible reminders ......................................... 2-20
Dot matrix liquid crystal display ........................ 2-21 Operational indicators ................................... 2-24
Maintenance indicators ................................. 2-27
Trip computer ................................................ 2-29
Security systems ............................................... 2-33 Vehicle Security System ................................ 2-34
INFINITI Vehicle Immobilizer System .............. 2-35
Windshield wiper and washer switch ................. 2-36 Rain-sensing auto wiper system .................... 2-38
Rear window and outside mirror
defroster switch ................................................. 2-39
Headlight and turn signal switch ....................... 2-39 Xenon headlights......................................... 2-39
Headlight switch .......................................... 2-40
Turn signal switch........................................ 2-44
Fog light switch ........................................... 2-44
Hazard warning flasher switch .......................... 2-45
Heated steering wheel (if so equipped) ............. 2-45
Horn ................................................................. 2-46
Heated seats (if so equipped) ........................... 2-46
Climate controlled seats (if so equipped) .......... 2-48
Warning systems switch (if so equipped) .......... 2-49
Intelligent Brake Assist (IBA) OFF switch (if
so equipped)..................................................... 2-49
Vehicle Dynamic Control (VDC) OFF switch ......... 2-50
Clock................................................................. 2-51 Adjusting the time ....................................... 2-51
Power outlet ..................................................... 2-51
Cigarette lighter and ashtrays ........................... 2-52 Front............................................................ 2-52
Rear............................................................. 2-53
Storage ............................................................. 2-53
Cup holders ................................................. 2-53
Sunglasses holder ...................................... 2-54
Glove box .................................................... 2-55
Console box................................................. 2-55
Card holder.................................................. 2-56

2-12Instruments and controls
Brake system warning light
(yellow)
This light will illuminate after the hybrid
system is started and then turns off after a
few seconds.
WARNING
If both the brake system warning light
(yellow) and the brake warning light (red)
illuminate when the parking brake is re-
leased and the hybrid system is on, do not
drive the vehicle. More brake pedal effort
than normal will be required and there will
be a significant reduction in brake perfor-
mance, which could result in an accident.
Immediately stop the vehicle in a safe
location and contact an INFINITI retailer.
If the brake system warning light (yellow)
illuminates when the ignition switch is in
the ON position, it may indicate a malfunc-
tion in the brake system or one of the
following other functions.
. Regenerative brake system
. Hill start assist system
. Rise-up and build-up function See an INFINITI retailer for an inspection as
soon as possible.
A chime sounds if a malfunction occurs in
the brake system power supply.
orBrake warning light
(red)
This light functions for both the parking
brake and the foot brake systems.
Parking brake indicator:
When the ignition switch is in the ON
position, the light comes on when the
parking brake is applied.
Low brake fluid warning:
When the ignition switch is in the ON
position, the light warns of a low brake
fluid level. If the light comes on with the
parking brake not applied, stop the vehicle
and perform the following:
1. Check the brake fluid level. If brake
fluid is low, add fluid and have the
system checked by your INFINITI retai-
ler. (See “Brake fluid” in the“8.
Maintenance and do-it-yourself” sec-
tion.)
2. If the brake fluid level is correct, have the warning system checked by an
INFINITI retailer. Brake system malfunction warning:
If the brake warning light (red) and the
following warning light illuminate at the
same time when the parking brake is
released and the brake fluid level is
sufficient, there may be a malfunction in
the brake system.
. Brake system warning light (yellow)
WARNING
If both the brake system warning light
(yellow) and the brake warning light (red)
illuminate when the parking brake is re-
leased and the hybrid system is on, do not
drive the vehicle. More brake pedal effort
than normal will be required and there will
be a significant reduction in brake perfor-
mance, which could result in an accident.
Immediately stop the vehicle in a safe
location and contact an INFINITI retailer.
A chime sounds if a malfunction occurs in
the brake system power supply.
.Anti-lock Braking System (ABS) warning
light
— Avoid driving at high speed and
sudden braking, and see an INFINITI

retailer as soon as possible for an
inspection.
WARNING
.Your brake system may not be working
properly if the brake warning light (red)
is on. Driving could be dangerous. If you
judge it to be safe, drive carefully to the
nearest service station for repairs.
Otherwise, have your vehicle towed
because driving it could be dangerous.
. Pressing the brake pedal with the hybrid
system stopped and/or low brake fluid
level may increase your stopping dis-
tance and braking will require greater
pedal effort as well as pedal travel.
. If the brake fluid level is below the
minimum or MIN mark on the brake fluid
reservoir, do not drive until the brake
system has been checked at an INFINITI
retailer.
Direct Response HybridTM
System warning light
When the ignition switch is in the "ON"
position, the Direct Response HybridTM
System warning light illuminates. After starting the hybrid system, the hybrid
system warning light turns off.
If the hybrid system warning light illumi-
nates while driving, it may indicate that
there is a malfunction in the electric motor
and/or other hybrid system components.
Stop your vehicle immediately and contact
your INFINITI retailer.
If the hybrid system warning light blinks
while driving, it may indicate that the Li-ion
battery charge is low and you cannot
continue to drive.
Do not allow the vehicle to coast when the
Li-ion battery is low or when the hybrid
system warning light blinks while driving.
The engine will not automatically start to
charge the Li-ion battery while the vehicle
is coasting.
Distance Control Assist (DCA)
system warning light (orange; if so
equipped)
This light comes on if there is a malfunc-
tion in the Distance Control Assist (DCA)
system.
If the warning light illuminates, park the
vehicle in a safe place. Stop the hybrid
system, restart the hybrid system, resume driving and turn on the DCA system again.
If it is not possible to turn on the system
or the warning light stays on, it may
indicate that the system is malfunctioning.
Although the vehicle is still driveable
under normal conditions, have the vehicle
checked at an INFINITI retailer.
Engine oil pressure warning
light
This light warns of low engine oil pressure.
If the light flickers or comes on during
normal driving, pull off the road in a safe
area, stop the engine immediatelyand call
an INFINITI retailer or other authorized
repair shop.
The engine oil pressure warning light is
not designed to indicate a low oil level.
Use the dipstick to check the oil level. (See
“Engine oil” in the“8. Maintenance and
do-it-yourself” section.)
CAUTION
Running the engine with the engine oil
pressure warning light on could cause
serious damage to the engine almost
immediately. Such damage is not covered
Instruments and controls2-13