change time INFINITI Q50 2014 Warranty Information Booklet

NO CHARGE
Warranty repairs will be made at no charge for parts
and/or labor (except for tires, in which case you may pay
certain charges). Any needed parts replacement will be
made using genuine Infiniti or Infiniti approved new or
remanufactured parts approved by Infiniti for use on
Infiniti vehicles. Infiniti reserves the right to make
changes at any time, without notice, to production and
service parts in their specifications, colors, and materi-
als, including those usedin connection with warranty
repairs. For this reason, when approved by Infiniti and
at Infiniti’s discretion, functionally equivalent replace-
ment parts may be used that do not exactly match the
original production part.
OBTAINING WARRANTY SERVICE
●You must take the vehicle to an authorized Infiniti
retailer in the United States or Canada during regular
business hours at your expense in order to obtain
warranty service. The names and addresses of autho-
rized Infiniti retailers are listed in telephone directo-
ries.
●If you require warranty service outside of the United
States (see terms under caption “APPLICABILITY”),
contact an Infiniti retailer in that country.
MAINTENANCE, DATA ACCESS, AND RECORDS
As a condition of this warranty, you are responsible for
properly using, maintaining and caring for your vehicle
as outlined in your Owner’s Manual, and of maintaining
copies of all maintenance records & receipts for review
by Infiniti. Failure to do so is likely to result in the denial
of warranty.You are also required to provide consent to give Infiniti
access to data stored on vehicle systems. Failure to do
so is likely to result in the denial of warranty coverage.
Evidence of the performance of the required mainte-
nance should be kept and may need to be presented as
proof of such maintenance in connection with related
warranty repairs. Toassist youin maintaining appropri-
ate records, the Maintenance Log located in your Own-
er’s Literature Kit can be used along with supporting
repair invoices, receipts and other such records.
WHAT IS NOT COVERED
GENERAL EXCLUSIONS
This warranty does not cover damage, failures or corro-
sion resulting from or caused by:
●Failure to operate the vehicle in accordance with the
Owner’s Manual
●Misuse, such as using the vehicle to tow
●Failure of a component not covered by warranty
●Racing and competitive driving
●Theft, vandalism, fire,or flooding (including engine
water ingestion)
●Accident, collision, being towed
●Repairs performed by anyone other than an autho-
rized Infiniti retailer
●Glass breakage, unlessresulting from defects in ma-
terial or workmanship
●Normal wear and tear, including dings, dents, chips,
or scratches
●Damage caused by any automated or manually oper-
ated car wash or by using a pressure washerNote that complaints related to failure to comply with
proper use of the vehicle as described in the applicable
Owner’s Manual (including the lackof availability or use
of proper fluid), or the vehicle’slack of compliance with
local regulations or environmental requirements of any
country (other than the U.S. or Canada) are NOT covered
by this warranty.
DAMAGE OR FAILURES DUE TO ALTERATION
OR MODIFICATION
This warranty does not cover damage, failures or corro-
sion resulting from or caused by:
●Alteration, tampering, or improper repair
●Installation of non-Infiniti approved accessories or
components
●Improper installation of any Infiniti approved after-
market accessory or component
●A vehicle whose odometer mileage has been altered,
or the odometer repaired or replaced and the actual
vehicle mileage cannot be correctly and readily de-
termined
SALVAGE TITLE
This limited warranty does not apply to any vehicle, and
is rendered void if the vehicle is (or ever has been)
issued a “salvage” or similar title including, but not
limited to junk, scrap, rebuilt, or flood titles, under any
state’s law; or has ever been determined to be a “total
loss” or equivalent by any insurance company, such as
by payment of a cash payment of a claim in lieu of
repairs because of a determination that the cost of
repairs exceeded the actual cash value of the vehicle.
(Continued on next page)
62014 NEW VEHICLE LIMITED WARRANTY

WHAT INFINITI WILL DO
Warranty repairs will be made at no charge for parts
and/or labor, including diagnosis and tax. Any needed
parts replacement will be made using new or remanu-
factured parts.
OTHER WARRANTY TERMS
PERFORMANCE WARRANTY CLAIMS PROCEDURE
You may make a claim under the Performance Warranty
immediately after the failure of a “smog check” test. You
must provide proof of this failure when making your
claim in order to avoid additional “smog check” test
charges.
You will be told whether Infiniti will honor your claim
within 30 days of the date you make the claim, unless a
shorter time period is required by law. If your claim is
denied, Infiniti will notify you in writing of the reason. If
we do not notify you within this time period, we will
repair your vehicle under this warranty at no cost to you.
The time period for notification will not apply if you
request a delay or a delay is caused by events not under
the control of Infiniti retailers.
No claim will be denied under the Performance Warranty
because you use a certified part for maintenance or
repair.
MAINTENANCE SERVICE AND REPLACEMENT PARTS
Important information concerning maintenance service
and replacement parts is on page 14 of this booklet. No
warranty claim will be denied solely because a non-
Infiniti part was used for maintenance or repair.CALIFORNIA VEHICLE INSPECTION PROGRAM
Under this program, if your vehicle fails a “smog check”
test, you may choose to have diagnosis of the failure
and repairs made at an Infiniti retailer or at another
service facility. If the inspection failure is the result of a
condition covered by these warranties, you must take
your vehicle to an Infiniti retailer for warranty repairs.
This includes parts, labor and diagnosis. You must pay
for diagnostic costs if performed at another service fa-
cility except in the case of emergency repairs as outlined
below.
You must pay for all diagnostic and repair costs of an
inspection failure as requiredby law if the failure was
caused by conditions not covered by these warranties.
If the failure is the result of a combination of conditions,
you must pay for only the diagnostic and repair costs
related to items not covered by these warranties.
After the 4 years/60,000 mile performance warranty has
passed, a “smog check” test failure due to a defect in a
part which is warranted for 7 years/70,000 miles is
covered.
EMERGENCY REPAIRS
In case of an emergency, when an authorized Infiniti
retailer is not reasonably available, warranty repairs
may be performed at any service facility or by the owner
using any replacement parts. Infiniti will reimburse you
for such repairs, including diagnosis, up to the amount
of Infiniti’s suggested retail price for parts and labor
charges based on Infiniti’s recommended time allow-
ance for the warranty repair and the geographically ap-
propriate hourly labor rate. A part not being available or
a repair not being complete within 30 days also consti-
tutes an emergency. You must take the replaced partand paid receipts to an authorized Infiniti retailer for
repayment in such emergency situations.
MAINTENANCE RECORDS
Receipts covering the performance of regular mainte-
nance are not required but should be kept in the event
questions arise concerning maintenance. The receipts
should be transferred to subsequent owners.
IF YOU HAVE QUESTIONS
You may obtain further information concerning these
warranties by following the procedure outlined in the
“INFINITI OWNER SATISFACTION & ASSISTANCE” sec-
tion of this booklet. You may also contact or report any
violations to the Office of Transportation and Air Quality,
Vehicle Compliance Programs Group, U.S. Environmen-
tal Protection Agency, Ariel Rios Building (6405J), 1200
Pennsylvania Avenue, N.W., Washington, D.C. 20460 or
the Chief, Mobile Source Division, Air Resources Board,
9528 Telstar Ave., El Monte, CA. 91731.
OTHER OBLIGATIONS
Infiniti does not authorize any person to create for it any
other warranty, obligation or liability in connection with
this vehicle.
The Emission Warranty for 2014 vehicles certified for
sale in California may be subject to future administra-
tive or judicial action. As a result, this warranty may be
changed. Infiniti will make those changes required by
future law, regulation, or judicial or administrative ac-
tion. In addition, Infiniti reserves the right to change the
terms of the warranty to be consistent withthese ac-
tions.
142014 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES1

WHAT IS COVERED
Infiniti2warrants to correct defects in materials or work-
manship in all genuine Infiniti replacement parts, and
Genuine Infiniti accessories, distributed by Infiniti divi-
sion of Nissan North America, Inc. in the United States,
installed and used on Infiniti (if an appropriate use and
application of the part or accessory) vehicles only, ex-
cept as described under the caption below, “WHAT IS
NOT COVERED.”
This warranty covers any repairs needed to correct de-
fects in materials or workmanship. Bedliners will be
repaired to commercially accepted standards subject to
the conditions and limitations listed in “WHAT IS NOT
COVERED.”
HOW LONG IS THE WARRANTY
Except for replacement audio components, this war-
ranty is for 12 months or 12,000 miles from the date of
installation or purchase, whichever is earlier. However,
the warranty on Genuine Infiniti replacement parts, and
Genuine Infiniti accessories installed in an Infiniti ve-
hicle while the vehicle is covered by a Infiniti warranty,
which would have covered the part had it been installed
in the vehicle at manufacture will not end before the end
of that warranty.
REPLACEMENT AUDIO COMPONENTS
A replacement Radio, Tape Deck, Amplifier, Navigation,
Bluetooth, control unit, or Compact Disc Player/Auto
Changer supplied by Infiniti is covered for 12 monthsfrom the time of installation or the balance ofthe Basic
Vehicle Warranty as it applies to audio components,
whichever is greater.
LIMITATION OF WARRANTIES AND OTHER
WARRANTY TERMS AND STATE LAW RIGHTS
EXTRA EXPENSES - LIMITATIONS OF DAMAGES
This warranty does not cover incidental or conse-
quential damages such as loss of the use of the
vehicle, inconvenience or commercial loss.
ANY IMPLIED WARRANTY OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE SHALL
BE LIMITED TO THE DURATION OF THIS WRITTEN
WARRANTY.
Some states do not allow the exclusion or limita-
tion of incidental or consequential damages or limi-
tations on how long an implied warranty lasts, so
the above limitations or exclusions may not apply
to you. This warranty gives you specific legal rights,
and you may also have other rights, which vary
from state to state.
Infiniti does not authorize any person to create for it
any other warranty, obligation or liability in connec-
tion with this vehicle.
WHAT IS NOT COVERED
This warranty does not cover:
1. Tires or batteries. Theseitems are covered by sepa-
rate warranties.2. Infiniti Motorsports and NISMO R-tune parts, in-
cluding NISMO Legacy parts are sold “AS IS” with-
out warranties, express or implied unless expressly
prohibited from doing so by applicable law, in
which case the warranty provided is the minimum
required by law.
3. Normal maintenance service and parts replace-
ment as outlined in the maintenance schedule of
your Owner’s Manual.
4. Damage or failures of parts resulting from:
●Misuse (your Owner’s Manual is your guide to
proper use).
●Accident, theft, fire, driving through water re-
sulting in engine water ingestion.
●Chemical fallout, tree sap, salt, sand, hail, flood
or other environmental conditions
●Modification or improper repair of the part or of
the vehicle in which the part is installed.
●Use of parts not equivalent in quality or design
to parts supplied by Infiniti.
●Lack of performance of required maintenance
services as outlined in your Owner’s Manual.
●Use of improper or dirty fuel, fluids or lubri-
cants.
●Normal wear and tear, including dings, dents,
chips or scratches.
(Continued on next page)
1 Actual warranty is provided by the retailer at time of purchase and should be read carefully. This warranty is subject to change and the applicable warranty will be that which is in effect on
the date of purchase.
2 Infiniti indicates InfinitiDivision of Nissan North American, Inc., P.O. Box 685003, Franklin, TN 37068-5003 , which distributes and provides consumer services for Infiniti vehicles in the
United States.
LIMITED WARRANTY ON GENUINE INFINITI REPLACEMENT PARTS AND GENUINE INFINITI ACCESSORIES117

5. Salvage Title. This warranty does not cover damage,
failures or corrosion to any Infiniti replacement
part, Genuine NISMO S-Tune Part, or Genuine
Infiniti or Infiniti Accessory, installed in the ve-
hicle, if the vehicle is issued a “salvage” or similar
title including, but not limited to junk, scrap, re-
built, or flooded titles, under any state’s law. (This
exclusion does not extend to new Genuine Infiniti
replacement parts, NISMO S-tune parts or Genuine
Infiniti or Infiniti accessories, installed in an
Infiniti vehicle after the issuance of a “salvage” or
similar title.)
WHATYOUMUSTDO
In order to obtain warranty service you must deliver the
warranted part or accessory, or the vehicles, on which
the part or accessory is installed, to an authorized
Infiniti retailer in the United States or Canada at your
expense with proof of purchase (parts invoice or service
repair order from an authorized Infiniti retailer). The
names and addresses of authorized Infiniti retailers are
listed in telephone directories.
You must also pay for labor charges to remove and
replace the part or accessory if it was not originally
installed on your vehicle by an authorized Infiniti re-
tailer.
WHAT INFINITI WILL DO
If the part or accessory to be repaired was originally
installed by an authorized Infiniti retailer, it will be
removed and reinstalled after repair at no charge for
parts and labor. If the part or accessory was not in-
stalled by an authorized Infiniti retailer, the part or
accessory will be repaired or exchanged only. Any
needed parts replacement will be made using Genuine
Infiniti or Infiniti approved new or remanufactured
parts. Infiniti reserves the right to make changes at any
time, without notice, to production and service parts in
their specifications, colors,and materials, including
those used in connection with warranty repairs. For this
reason, when approved by Infiniti and at Infiniti’s dis-
cretion, functionally equivalent replacement parts may
be used that do not exactly match the original produc-
tion part.
18LIMITED WARRANTY ON GENUINE INFINITI REPLACEMENT PARTS AND GENUINE INFINITI ACCESSORIES

Infiniti2warrants to the Original Repairing Vehicle
Owner and subsequent owners of the vehicle that
Infiniti will either repair or replace the Genuine Infiniti
Outer Sheet Metal Replacement Panels you install or
have installed on your Infiniti vehicle should the pur-
chased panels develop inside out rust-through corro-
sion perforation. Replacement sheet metal panels must
be installed on vehicles owned and operated in the
United States and Canada.
Infiniti warrants that the replacement and refinishing of
panels will be carried out at no cost subject to the
limitations and exclusions listed below under the head-
ing WHAT IS NOT COVERED.
WHAT NOT COVERED
This warranty becomes void when damage results from:
1. Accidents, collision, faulty installation, or any al-
teration to the panel, panels, or vehicle that could
be reasonably expected to affect the performance
of the covered panel.
2. Environmental conditions, such as hail, lightning,
or acid rain.
3. Vehicle neglect, abuse, or use of the vehicle for
unintended purposes.
4. Stone chips, scratches, or other paint damage that
lead to surface rust damage.
5. Cleaning and polishing chemicals, and solvents,
including improper undercoating, or other rust pre-
vention materials.
WHATYOUMUSTDO
The purchaser must present the original receipts and/or
repair orders to an Infiniti retailer in order to invoke this
warranty.
The retailer will then validate and verify warranty cover-
age prior to authorization for replacement or repair of
the panels.
WHAT INFINITI WILL DO
Infiniti will pay for the cost of the repair, including parts,
labor, paint, and supplies necessary to repair or replace
and refinish the panels purchased.
The repair may be completed at an authorized Infiniti
retailer’s collision repair shop or an independent colli-
sion repair shop that will install Genuine Infiniti replace-
ment parts. Whether an Infiniti retailer collision repair
shop or independent collision repair shop completes
the repair, only authorized Infiniti retailer personnel or
authorized Infiniti personnel can approve a repair or
replacement under this warranty.
LIMITATION OF WARRANTIES AND OTHER
WARRANTY TERMS AND STATE LAW RIGHTS
EXTRA EXPENSES - LIMITATIONS OF DAMAGES
This warranty does not cover incidental or conse-
quential damages such as loss of the use of the
vehicle, inconvenience or commercial loss.
ANY IMPLIED WARRANTY OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE SHALL
BE LIMITED TO THE DURATION OF THIS WRITTEN
WARRANTY.
Some states do not allow the exclusion or limitation
of incidental or consequential damages or limita-
tions on how long an implied warranty lasts, so the
above limitations or exclusions may not apply to
you. This warranty gives you specific legal rights,
and you may also have other rights which vary from
statetostate.
Infiniti does not authorize any person to create for it
any other warranty, obligation or liability in connec-
tion with this vehicle.
1 Actual warranty is provided by the dealer at time of purchase and should be read carefully. This warranty is subject to change and the applicable warranty will be that which is in effect on
the date of purchase.
2 For purposes of this warranty, Infiniti indicates Infiniti Division of Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003, whichdistributes Infiniti vehicles in the United
States.
INFINITI LIFETIME REPLACEMENT PANEL CORROSION LIMITED WARRANTY119

WHAT IS COVERED?
Infiniti2warrants your Genuine Infiniti Replacement
Battery as described below except as stated under
“What is not covered?”
This warranty covers defects in materials and workman-
ship.
HOW LONG IS THE WARRANTY AND WHAT
WILL INFINITI DO
If your battery becomes unserviceable within the first
24 months of service Infiniti will replace your battery,
including labor, without charge, providing the battery
was originally installed in your vehicle by an authorized
Infiniti retailer.
If the battery becomes unserviceable after 24 months of
use, Infiniti will provide a replacement battery at a re-
duced price, charging only for the portion of the life of
the battery actually used. This is called a “pro-rata ad-
justment”. You will be responsible for all labor charges
for the replacement of the battery.
This warranty and the “pro-rata adjustment” end
84 months after the date of the battery’s purchase or
installation, whichever is earlier.
WHAT IS NOT COVERED?
This warranty does not cover:
1. Damage or failure resulting from:
●Accident, theft, fire or freezing.
●Misuse of the battery or vehicle in which it is
installed, including the use in applications for
which the battery was not designed. Proper use
is described in the vehicle’s Owner’s Manual.
●Improper installation or battery charging.
●Vehicle electrical malfunctions not covered by
your New Vehicle Limited Warranty.
●Modification or improper repair of the vehicle or
a part of the vehicle.
●Use of parts not equivalent in quality or design
to parts supplied by Infiniti or Infiniti.
●Environmental conditions, including, but not
limited to flood, and salt spray or salt water.
2. Normal maintenance service and recharging of dis-
charged batteries.
3. Batteries in service more than 84 months.
4. Salvage Title. This warranty does not cover damage,
failure, or corrosion to any Genuine Infiniti battery
installed in the vehicle, if the vehicle is issued a
“salvage” or similar title unless state law expressly
states otherwise. (This exclusion does not extend
to a new Genuine Infiniti battery installed in the
vehicle after the issuance of a “salvage” or similar
title).
WHATYOUMUSTDO
In order to obtain warranty service, you must deliver the
warranted battery or the vehicle in which the battery is
installed to an authorized Infiniti retailer in the U.S. or
Canada at your expense, with proof of purchase (parts
invoice or service repair order from an authorized
Infiniti retailer). The names and addresses of autho-
rized Infiniti retailers are listed in telephone directories
orInfiniti.com.
If the “pro-rata adjustment” applies, you must pay for
the portion of the 84 month warrantable life that you
actually used. The amount you pay is computed in two
steps. First, the client pay percentage is determined
from the chart shown below based upon the months of
actual battery service.
Months
In ServiceClient Pay
Percentage
0–24 0%
25–32 25%
33–50 50%
51–84 75%
Second, the current suggested retail price of the new
battery is multiplied by theclient pay percentage. For
example, should the battery fail after 40 months of
service you would pay 50% of the suggested retail price
of the new battery.
(Continued on next page)
1 Actual warranty is provided by the dealer at time of purchase and should be read carefully. This warranty is subject to change and the applicable warranty will be that which is in effect on
the date of purchase.
2 Infiniti indicates Infiniti Division of Nissan North America, Inc. PO Box 685003, Franklin, TN37068-5003, which distributes Infiniti vehicles and provides related consumer services in the
United States of America
20REPLACEMENT BATTERY LIMITED WARRANTY1

LIMITATIONS
This limited warranty is applicable only in the United
States and Canada.
WHAT IS NOT COVERED BY THIS WARRANTY?
This limited warranty does not cover the following:Tires submitted for ride disturbance complaints that
are worn beyond the first two thirty-seconds of an
inch (2/32”) tread depth or tires submitted for ride
disturbance due to damaged wheels or any vehicle
condition.
Goodyear & Dunlop do not warrant or give credit in
any adjustment transaction for any kind of material
added to a tire (e.g., tire fillers, sealants, balancing
substances) after the tire leaves a factory producing
Goodyear or Dunlop tires, nor will it adjust any tire
that has failed as a result of adding such material.
Irregular wear or damage due to mechanical condi-
tion of the vehicle, improper inflation, overloading,
high speed spin-up, misapplication, misuse, negli-
gence, racing, use of tire chains, improper mounting
or demounting, improper repair, wreck, collision or
fire.
Road hazards (includes, but not limited to, punc-
tures, cuts, snags, impact breaks, etc.).
Any tire that, after leaving a factory producing Good-
year or Dunlop tires, has been intentionally altered
to change its appearance (e.g., white inlay on a black
tire or regrooved).
Tires with weather-cracking that were purchased
more than four (4) years prior to presentation for
adjustment or, if purchase date cannot be verified,
manufactured more than four years prior to presen-
tation for adjustment.
Tires removed from service due to improper repairs.Temporary spare tires used on vehicles used in rac-
ing and on passenger cars in special applications
such as police pursuit service.
Goodyear Unisteel Commercial Radial Light Truck
Tires.
Loss of time, inconvenience, loss of vehicle use,
incidental or consequential damages.
Tires supplied as Original Equipment are not eligible
for any tread life warranty consideration.
Cosmetic weather checking.Low tire pressure-monitoring system - refer to vehicle
manufacturer’s warranty.
WHAT ARE YOUR LEGAL RIGHTS?
No Representative or Dealer has authority to make any
representation, promise, or agreement on behalf of
Goodyear or Dunlop except as stated herein.
Any tire, no matter how well constructed, may fail in
service or otherwise become unserviceable due to con-
ditions beyond the control of the manufacturer. Under
no circumstances is this warranty a representation that
a tire failure cannot occur.
This warranty gives you specific legal rights and you may
also have other rights that vary from state to state or
province to province.
DISCLAIMER: THIS WARRANTY IS IN LIEU OF, AND
GOODYEAR HEREBY DISCLAIMS, ANY AND ALL OTHER
WARRANTIES AND REPRESENTATIONS, EXPRESS OR IM-
PLIED, INCLUDING WITHOUT LIMITATION ANY WAR-
RANTY OF MERCHANTABILITY OR FITNESS FOR A PAR-
TICULAR PURPOSE, AND NO OTHER WARRANTY OR
REPRESENTATION OF ANY KIND IS MADE BY GOODYEAR
OR SHALL BE IMPLIED BY LAW.LIMITATION OF DAMAGES: IN NO EVENT AND UNDER NO
CIRCUMSTANCE SHALL GOODYEAR BE LIABLE TO THE
BUYER FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CON-
SEQUENTIAL, LOST PROFIT, LOSS OF BUSINESS, LOSS
OF GOODWILL OR REPUTATION, PUNITIVE OR OTHER
DAMAGE, COST (INCLUDING FOR REPLACEMENT TRANS-
PORTATION), EXPENSE OR LOSS OF ANY KIND. SOME
STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO
YOU.
HOW DO YOU OBTAIN AN ADJUSTMENT?
A. You must present the tire to be adjusted to an autho-
rized Goodyear or Dunlop service facility. Tires re-
placed on an adjustment basis become the property
of The Goodyear Tire & Rubber Company, Goodyear
Dunlop Tires North America, Ltd. or Goodyear
Canada Inc.
B. You must pay for taxes and any additional services
you order at the time of adjustment plus any addi-
tional service that may be unique to your applica-
tion, e.g. Tire Pressure Monitoring System.
C. You must submit your claim on an approved claim
form supplied by an authorized Goodyear or Dunlop
service facility. The form must be filled out com-
pletely and signed, where you the owner or your
authorized agent presented thetire for adjustment.
(Continued on next page)
26GOODYEAR/DUNLOP TIRE LIMITED WARRANTY

FOR ADDITIONAL INFORMATION, SEE THE “BE TIRE
SMART/PLAY YOUR PART BROCHURE” PUBLISHED BY
THE RUBBER MANUFACTURERS ASSOCIATION (RMA). A
COPY OF THIS BROCHURE CAN BE DOWNLOADED FROM
THE RMA WEBSITE:
www.rma.org/publications/consumer_tire_information
You must go to an authorized Goodyear or Dunlop outlet
for replacement tires and all warranty service.
TIRE SERVICE LIFE
Tires are designed and built to provide many thousands
of miles of excellent service. For maximum benefit, tires
must be maintained properly to avoid tire damage that
may result in removal from service before the tread is
worn down to minimum depth.
It is not practical to accurately predict the service life of
any specific tire in chronological time since service con-
ditions vary widely. The serviceability of a tire over time
is a function of the storage and service conditions (in-
flation pressure, load, speed, road hazard injury, etc.) to
which a tire is subjected. Consumers should not rely
solely on the appearance of the tire, but should be
aware of any change in dynamic performance such as
increased air loss, noise or vibration, which could be a
sign to remove the tire. Therefore, it is essential to have
tires, including spares, inspected regularly (at least
monthly) for proper inflation pressure, damage and
treadwear.FOR SERVICE ASSISTANCE OR INFORMATION, FIRST
CONTACT THE NEAREST GOODYEAR OR DUNLOP
RETAILER.
1) For assistance in locating the nearest Good-
year or Dunlop Retailer, look in the Yellow
Pages under Tire Dealers – New.
2) Go to www.goodyear.com for U.S. or www.
goodyear.ca for Canada.
For Dunlop tires, go to www.dunloptires.com
forU.S.&Canada.
If additionalassistance is required, call the
Customer Assistance Center
at 1-800-321-2136 for U.S. or
1-800-387-3288 for Canada.
Or write to:
Customer Assistance Center
Dept 728
1144 East Market Street
Akron, OH 44316-0001
Check your vehicle’s Owner’s Manual (or your vehicle)
to determine if it is equipped with run-flat (extended
mobility) tires. If your vehicle is equipped with run-flat
tires, the following applies:
RUN-FLAT TECHNOLOGY EXTENDED MOBILITY TECH-
NOLOGY (EMT™), RUNONFLAT® (ROF) AND DUNLOP
SELF-SUPPORTING TECHNOLOGY (DSST®) ORIGINAL
EQUIPMENT TIRES
IMPORTANT SAFETY INFORMATION
OPERATIONAL MONITORING
The information contained in this Limited Warranty Bro-
chure applies only to the Original Equipment tires sup-
plied with your vehicle. In order for Goodyear Run-Flat
(Extended Mobility Technology [EMT], RunOnFlat [ROF])
or Dunlop Run-Flat (Dunlop Self- Supporting Technology
[DSST]) tires to obtain the performance criteria stated
within this Limited Warranty, Goodyear or Dunlop Run-
Flat tires must use specific parts, such as a low tire
pressure monitoring system authorized by the Original
Equipment vehicle manufacturer.
RUN-FLAT TIRE FEATURE:
The Goodyear or Dunlop Run-Flat tire is a high-
performance tire with a remarkable feature: It can oper-
ate for limited distances with very low or even no infla-
tion pressure (refer to your Vehicle Owner’s Manual for
these limitations). This is an important benefit, espe-
cially if inflation loss occurs at a location where imme-
diately stopping your vehicle could be hazardous.
TIRE PRESSURE MONITORING SYSTEM ALERT
Refer to your vehicle Owner’s Manual for more informa-
tion on what to do if the tire pressure warning system
activates.
(Continued on next page)
30GOODYEAR/DUNLOP TIRE LIMITED WARRANTY

●Goodyear does not warrant or give credit in any ad-
justment transaction for any kind of material added
to a tire (e.g., tire fillers, sealants, balancing sub-
stances) after the tire leaves a factory producing
Goodyear tires, nor will it adjust any tire that has
failed as a result of adding such material.
●Irregular wear or damage due to mechanical condi-
tion of the vehicle, improper inflation, overloading,
high-speed spin-up, misapplication, misuse, negli-
gence, racing, use of tire chains, improper mounting
or demounting, improper repair, wreck, collision or
fire.
●Any tire that, after leaving a factory producing Good-
year tires, has been intentionally altered to change
its appearance (e.g., white inlay on a black tire or
regrooved).
●Tires removed from service due to improper repairs.
●Tires with weather-cracking that were purchased
more than four (4) years prior to presentation for
adjustment or, if purchase date cannot be verified,
manufactured more than four (4) years prior to pre-
sentation for adjustment.
●Low tire pressure-monitoring system – refer to manu-
facturer’s warranty.
●Loss of time, inconvenience, loss of vehicle use, in-
cidental or consequential damages.
WHAT ARE YOUR LEGAL RIGHTS?
Some states and provinces do not permit the exclusion
or limitation of incidental or consequential damages, so
this limitation or exclusion may not apply to you.No representative, servicing facility or Retailer has au-
thority to make any representation, promise or agree-
ment on behalf of Goodyear, except as stated herein.
Any tire, no matter how well constructed, may fail in
service or otherwise become unserviceable due to con-
ditions beyond the control of the manufacturer. This
warranty is not intended as a representation that a tire
failure cannot occur.
This warranty gives you specific legal rights, and you
may also have other rights that vary from state to state
and in Canada from province to province.
DISCLAIMER: THIS WARRANTY IS IN LIEU OF, AND
GOODYEAR HEREBY DISCLAIMS, ANY AND ALL OTHER
WARRANTIES AND REPRESENTATIONS, EXPRESS OR IM-
PLIED, INCLUDING WITHOUT LIMITATION ANY WAR-
RANTY OF MERCHANTABILITY OR FITNESS FOR A PAR-
TICULAR PURPOSE, AND NO OTHER WARRANTY OR
REPRESENTATION OF ANY KIND IS MADE BY GOODYEAR
OR SHALL BE IMPLIED BY LAW.
LIMITATIONS OF DAMAGES: IN NO EVENT AND UNDER
NO CIRCUMSTANCE SHALL GOODYEAR BE LIABLE TO
THE BUYER FOR ANY INDIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL, LOST PROFIT, LOSS OF BUSINESS,
LOSS OF GOODWILL OR REPUTATION, PUNITIVE OR
OTHER DAMAGE, COST (INCLUDING FOR REPLACEMENT
TRANSPORTATION), EXPENSE OR LOSS OF ANY KIND.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMI-
TATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,
SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO YOU.
TIRE SERVICE LIFE
Tires are designed and built to provide many thousands
of miles of excellent service. For maximum benefit, tires
must be maintained properly to avoid tire damage that
may result in removal from service before the tread is
worn down to minimum depth.
It is not practical to accurately predict the service life of
any specific tire in chronological time since service con-
ditions vary widely. The serviceability of a tire over time
is a function of the storage and service conditions (in-
flation pressure, load, speed, road hazard injury, etc.) to
which a tire is subjected. Consumers should not rely
solely on the appearance of the tire, but should be
aware of any change in dynamic performance such as
increased air loss, noise or vibration, which could be a
sign to remove the tire. Therefore, it is essential to have
tires, including spares, inspected regularly (at least
monthly) for proper inflation pressure, damage and
tread wear.
WARNING
Property damage, serious injury or death may result
from:
●TIRE FAILURE DUE TO UNDERINFLATION/ OVER-
LOADING/MISAPPLICATION.
Follow the vehicle Owner’s Manual or tire placard in
vehicle.
●TIRE FAILURE DUE TO IMPACT DAMAGE/ IMPROPER
MAINTENANCE.
Tires should be inspected regularly by a qualified
technician for signs of damage, such as punctures or
impacts.
(Continued on next page)
GOODYEAR RUN-FLAT TIRE LIMITED WARRANTY35

ELIGIBILITY
You are eligible for the benefits of this limited warranty if
you are the owner or authorized agent of the owner of
new Dunlop Self-Supporting Technology (DSST) tires.
The tires must bear legible Department of Transporta-
tion prescribed tire identification numbers and have
been used only on the vehicle on which they were origi-
nally installed according to the vehicle manufacturer’s
or Dunlop’s recommendations.
COVERAGE
FREE REPLACEMENT
Any new Dunlop Self-Supporting Technology tire re-
moved from service due to a covered warranty condition
or rendered not repairable due to a road hazard injury
during the first 2/32” treadwear or 12 months from date
of purchase, whichever occurs first, will be replaced at
no charge. Mounting and balancing are included. Re-
pairable punctures will also be repaired at no charge
during this period. (Without proof of purchase, date of
manufacture will be used to determine eligibility.)
PRORATED ADJUSTMENT
A tire not eligible for no-charge replacement that is
removed from service due to a covered warranty condi-
tion or rendered not repairable due to a road hazard
injury will be replaced on a prorated basis. Replacement
price will be calculated by multiplying the tire’s adver-
tised Retailer selling price at the time of adjustment by
the percentage of usable original tread that has been
worn off. You pay for mounting, balancing and any other
applicable taxes and government-mandated charges,
and the cost of puncture repair, if applicable.
ADDITIONAL PROVISIONS
A tire has delivered its full original tread life and the
coverage of this warranty ends when the tread wear
indicators become visible, or six (6) years from the date
of original tire manufacture ornew tire purchase date,
whichever occurs first (Without proof of purchase, date
of manufacture will be used to determine eligibility.)
To maintain the maximum speed capability and perfor-
mance of your vehicle, any Dunlop® DSST® tire should
be replaced with another Dunlop DSST tire of identical
size and speed rating. If tires with different speed rat-
ings are installed on a vehicle, they should be installed
with like pairs on the same axle. The speed capability of
the vehicle will become limited to that of the lowest
speed rated tires. It is also recommended that the lower
speed rated tires be placed on the front axle regardless
of which axle is driven to help prevent potential over-
steer.
Any replacement tire provided pursuant to this warranty
will be covered by the Dunlop warranty applicable to
that tire in effect at the time of replacement.
LIMITATIONS
This limited warranty is applicable only in the United
States and Canada. No Representative, Retailer or Ser-
vicing Facility has authority to make any representation,
promise, or agreement on behalf of Goodyear Dunlop
Tire North America Ltd. (GDTNA), except as stated
herein.
WHAT IS NOT COVERED BY THIS WARRANTY
In addition, this limited warranty does not cover the
following:
●GDTNA does not warrant or give credit in any adjust-
ment transaction for any kind of material added to a
tire (e.g., tire fillers, sealants, balancing substances)
after the tire leaves a factory producing Dunlop tires,
nor will it adjust any tire that has failed as a result of
adding such material.
●Tires submitted for ride disturbance that are worn
beyond the first (1/32”) tread depth or 6 months
from date of new vehicle purchase.
●Tires not serviceable because of deterioration result-
ing from operation at low or zero inflation pressure.
●Irregular wear or damage due to mechanical condition
of the vehicle, improper inflation, overloading, high
speed spin-up, misapplication, misuse, negligence,
racing, use of tire chains, improper mounting or de-
mounting, improper repair, wreck, collision or fire.
●Tires removed from service due to improper repairs.
●Any tire that, after leaving a factory producing Dunlop
tires, has been intentionally altered to change its
appearance (e.g., white inlay on a black tire or re-
grooved).
●Tires with weather-cracking that were purchased
more than four (4) years prior to presentation for
adjustment or, if purchase date cannot be verified,
manufactured more than four (4) years prior to pre-
sentation for adjustment.
●Loss of time, inconvenience, loss of vehicle use, in-
cidental or consequential damages.
(Continued on next page)
DUNLOP RUN-FLAT TIRE LIMITED WARRANTY37