ESP INFINITI Q50 2021 Infiniti Intouch

.Applying pressure to the display
screens may damage it.
“Care and maintenance”
(page 3-56)
The rear displays are located on the back of
the front head restraints.
Use the remote controller to operate the
rear display screens.
“Remote controller” (page 3-46)
Select the left or right rear display using
on the remote
controller and push <
>to activate the
corresponding rear display. When the
display is turned on, a green indicator on
the lower corner of the display will
illuminate.
The lower part of the rear displays
functions as a signal receiver/transmitter
for the remote controller and wireless head-
phones, and should not be blocked or
covered.
Turning the rear displays on/off can also be
done on the front display.
“Controlling the rear system on the
front display” (page 3-53)
NOTE:
. The rear displays may turn off auto-
matically when the temperature is high
to protect the display screens from
being damaged.
. The movement of the images displayed
on the rear displays could slow down
when the temperature is below 32°F
(0°C) but this is not a malfunction. The
movement will return to normal when
the temperature rises between 32°F
(0°C) and 122°F (50°C).
. The following conditions may occur but
these are characteristics of the crystal
display and are not malfunctions:
— Black spots, bright spots and after-
images appear on this display.
— The screen appears faint or dimmed
depending on the angle viewed.OPERATIONS ON REAR DIS-
PLAYS
Use the remote controller and take the
following steps to operate the rear displays
from the rear seats:
1. Turn on the rear displays pushing <
>
on the remote controller.
2. Push and select a source from
the [Rear USB] or [Rear HDMI].
When USB is selected for the first time
after the USB memory device is con-
nected, select a file you wish to play from
the File Browser screen.
Menus
Push

3. Audio system
Available menu items:. [Speaker Output]
When this item is turned on, the audio of
the source playing on the corresponding
rear display will be output to the vehicle
speakers.
. [File Browser] (USB only)
The data contained in the USB can be
browsed. The tracks are automatically
categorized by playlists, songs, artists,
composers, genres, etc.
. [Play Mode] (USB only)
Select a preferred play mode from
[Normal]/[Repeat]/[Shuffle].
. [Aspect Ratio]
Aspect can be selected from normal,
wide, cinema and full.
. [Audio] (USB (DivX®) only)
Select a preferred settings for the audio
output.
. [Subtitle] (USB (DivX®) only)
Choose the preferred subtitle language
setting.SETTING AND INFORMATION
Various settings for the Mobile Entertain-
ment System, such as aspect ratio, language,
etc., can be changed on the rear displays.
Push on the remote controller and
select the preferred item to change the rear
display settings and to view the system
information.
Available items:
. [System Settings]
. [Display Settings]
. [Information]
System settings
To change the settings of the Mobile
Entertainment System, push on
the remote controller and select [System
Settings].
Select the preferred item and adjust the
setting using the remote controller.
Available items:
. [Aspect Ratio]
Select the image size from normal, wide,
cinema and full.
. [Language]
The language of the rear menu screens can be set independently from the front
display. The rear display language set-
tings will be applied to both the rear left
and rear right displays. Select [Manual]
and then select a preferred language
from the list. To apply the same language
that is applied to the front display, select
[Auto].
. [Operation Guide]
When this item is turned on, an explana-
tion for the menu highlighted on the
screen will appear at the bottom of the
screen.
. [DivX(R) VOD]
DivX® VOD license information can be
viewed.
Display settings
To change the rear display settings, push
on the remote controller and
select [Display Settings].
Select the preferred item and adjust the
setting using the remote controller.
3-52

3. Audio system
on the corresponding rear display.
Touch left/right rear display icon to
display the rear source change screen,
and select the source.
Speaker status indicator:
Indicates which of the audio sources is
selected to be heard from the speaker.
[Right Disp.]:
Touch to turn on or off the rear display
on the right side.
Setting menu:
Various settings can be changed. Touch
a preferred menu to change the setting.
Available setting menu items: . [Rear Display Source]
Touch to display the rear source change
screen. Select [Left Display] or [Right
Display] and then select a source to be
played on the screen.
. [Rear Speaker Source]
Touch to select the speaker output.
. [Play Controls]
Touch to display the operation screen.
“Play control screen” (page 3-54) .
[Remote Control Lock]
Touch to lock or unlock the remote
controller operation.
When the ignition switch is placed in the
OFF or LOCK position, the remote
controller will be unlocked.
Play control screen
You can operate the rear USB with the front
display.
For rear HDMI, only the source name can be
confirmed on the front display.
1. Push

INFINITI INTOUCHTMSERVICES
(if so equipped)
SUBSCRIPTION TO INFINITI IN-
TOUCH
TMSERVICES
Subscription is required to use the INFINITI
InTouchTMServices. For the details about
the subscription, visit the INFINITI Owner’s
Portal Website or contact an INFINITI
retailer.
IMPORTANT INFORMATION RE-
GARDING ACCESS TO INFINITI
INTOUCH
TMSERVICES
Feature availability is dependent on vehicle
model, trim level, packaging and options.
Trial included with vehicle purchase. Com-
patible connected device may be required
and feature availability may be dependent
on device’s capability. Refer to connected
device’s owner’s manual for details. Late
availability for some features.
Driving is serious business and requires your
full attention. Only use features and con-
nected devices when safe and legal to do so.
Some features, including automatic crash
notification and SOS, are dependent upon
the telematics device being in operative
condition, its ability to connect to a wireless network, compatible wireless network avail-
ability, navigation map data and GPS satel-
lite signal receptions, the absence of which
can limit or prevent the ability to reach
Customer Care or receive support. GPS
mapping may not be detailed in all areas or
reflect current road status. Never program
GPS while driving. Only use Remote Engine
Start and Remote Horn features in accor-
dance with any laws, rules or ordinances in
effect in your vehicle’s location.
Some services and features are provided by
and dependent on third party service provi-
ders and not INFINITI. Should such service
providers terminate or restrict service or
features, service or features may be sus-
pended or terminated without notice or with
no liability to INFINITI or its partners or
agents. Services and features may require
compatible cellular network provided by
independent companies not within INFINITI
or its partners’ or agents’ control. Cellular
network signal strength may vary and may
not be available in all areas or at all times.
Services and features may not function if
cellular network is unavailable, restricted, or
terminated. INFINITI and its partners or
agents are not responsible for associated
costs or other third-party changes that may
be required for continued operation due to
cellular network unavailability, restriction, or
termination (including equipment replace-
ments/upgrades, if available, or roaming
charges on alternative networks). Technol-
ogy is evolving, and changes by independent
companies are not within INFINITI’s or its
partners’ or agents’ control.
Enrollment, owner consent, personal identi-
fication number (PIN), and subscription
agreement may be required to receive full
suite of features and services. Trial periods
(if applicable) begin on the date of vehicle
purchase or lease of a new INFINITI. Trial
periods and feature availability may be
subject to change at any time and may be
subject to early termination without notice.
Required subscriptions may be sold sepa-
rately for each available feature or service
after trial period ends, and may continue
until you call service provider to cancel.
Installation costs, one-time activation fee,
other fees and taxes may apply. Fees and
programming subject to change. Feature
may be subject to age restrictions in some
areas. Subscriptions governed by service
provider’s subscription agreement, terms
and conditions and privacy statements avail-
able at service provider’s website. Text rates
5. Information and vehicle settings
5-7

5. Information and vehicle settings
or data usage may apply. INFINITI In-
TouchTMwith WiFi terms and conditions of
subscriber agreement apply. Included with
vehicle purchase 1 GB or 30 Day Trial on
equipped new INFINITI vehicles. If your
Vehicle is outside the scope of the initial
roadside assistance plan included with the
purchase of your Vehicle that applies for a
period of 48 months, without regard to
mileage from the date the Vehicle is deliv-
ered to the first retail buyer or otherwise put
into use, whichever is earlier you will be
responsible to the Service Provider for any
additional charges incurred by receiving
services through that roadside assistance
Service Provider.
The INFINITI names, logos and slogans are
trademarks owned by or licensed to Nissan
Motor Co. Ltd. or its North American
subsidiaries. Other trademarks and trade
names are those of their respective owners.
For important safety information, system
limitations, and additional operating and
feature information, see dealer, owner’s
manual, or https://www.infinitiusa.com/in-
touch/legal.html.INFINITI INTOUCHTMSERVICES
FEATURES
INFINITI InTouchTMServices provides var-
ious types of information and services by
connecting your vehicle to the INFINITI
InTouch
TMServices Data Center and
INFINITI InTouchTMServices Response Cen-
ter using the TCU (Telematics Control Unit)
installed in your vehicle.
If equipped, your vehicle may include
INFINITI InTouch
TMconnected features
and services such as emergency SOS calling,
Automatic Collision Notification, Wi-Fi, Re-
mote Services, Navigation, Bluetooth® and
more. For complete information about your
INFINITI InTouch
TMfeatures and services,
please visit www.infinitiusa.com/intouch.
For frequently asked questions, please visit
www.infinitiusa.com/intouch/faq.
WARNING
. Please note that the Automatic Colli-
sion Notification service and Emer-
gency Call function cannot be used in
the following conditions:
— Emergency functions and services will not be available without a paid
subscription to INFINITI InTouch
TM
Services.
— The INFINITI InTouch
TMServices
network system is disabled.
— The vehicle moves outside the ser- vice area where the TCU (Tele-
matics Control Unit) is connected
to the system.
— The vehicle is outside the area where the cellular network service
is receivable.
— The vehicle is in a location with poor signal reception such as tunnels,
underground parking garages, be-
hind buildings or in mountainous
areas.
— The line is busy.
— The TCU (Telematics Control Unit) or other systems of your vehicle are
not working properly.
— It may not be possible to make an emergency call depending on the
severity of a collision and/or emer-
gency.
. Radio waves could adversely affect
electric medical equipment. Indivi-
duals who use a pacemaker should
5-8

contact the device manufacturer re-
garding any possible effects before
using the system.
. The TCU (Telematics Control Unit)
antenna is installed inside the upper
central part of the instrument panel.
An occupant should not get any closer
to the antenna than specified by the
pacemaker manufacturer. The radio
waves from the TCU antenna may
adversely affect the operation of the
pacemaker while using the INFINITI
InTouch
TMServices.
INFO:
. INFINITI InTouch
TMServices features
are dependent upon subscription enroll-
ment and the telematics device being in
operative condition, cellular connectivity,
navigation map data and GPS satellite
signal reception. Terms and conditions of
the INFINITI InTouch
TMServices Sub-
scription Agreement apply.
. Enrollment is required in order to use
INFINITI InTouch
TMServices. The ser-
vices that can be received vary depend-
ing on the plan in which you are enrolled. .
All services are complimentary for the
trial period.
. After the trial period, use of the service
will no longer be complimentary.
. Laws in some jurisdictions may restrict
the use of “Text-to-Speech.” Check local
regulations before using this feature.
If equipped, your vehicle may include
INFINITI InTouch
TMconnected features
and services such as emergency SOS calling,
Automatic Collision Notification, Wi-Fi, Re-
mote Services, Navigation, Bluetooth® and
more.
INFINITI InTouch
TMServices may be up-
dated. The latest detailed information is
available on the following websites or from
the support line.
INFINITI InTouch
TMServices website:
www.infinitiusa.com/intouch (for U.S.)
www.infiniti.ca/intouch/en/ (for Cana-
da)
INFINITI InTouch
TMServices support
line:
1-855-444-7244
. Automatic Collision Notification (if so
equipped): The TCU (Telematics Control Unit) gen-
erates a signal automatically to the
INFINITI InTouch
TMServices Response
Center in the case of an accident severe
enough to trigger one of the vehicle’s air
bags. Upon the signal, a Response
Specialist receives the vehicle location
and customer information and notifies
the proper authorities in accordance with
established policies and procedures.
. Emergency Call (if so equipped):
The Emergency Call feature provides
emergency assistance by connecting to
a Response Specialist. In the event of an
emergency, push the in–vehicle E-Call
(SOS) button to use this feature. The
Response Specialist provides various
assistance depending on the situation.
For details of the E-Call (SOS) button
operation, refer to the vehicle Owner’s
Manual.
. Connection to Roadside Assistance (if
so equipped):
Roadside Assistance allows you to re-
ceive assistance from the Roadside Re-
sponse Specialist for a non–emergency
incident that requires a towing or third-
party response service. The service is
5. Information and vehicle settings
5-9

5. Information and vehicle settings
accessed by pushing the in-vehicle E-Call
(SOS) button. Roadside Assistance may
also be used in conjunction with the
Emergency Assistance service, if war-
ranted.
For details of the E-Call (SOS) button
operation, refer to the vehicle Owner’s
Manual.
Notice to Bluetooth® Hands-Free
Phone users
The Bluetooth® Hands-Free Phone System
will be disabled and not be able to take
phone calls while the vehicle is connected to
the INFINITI InTouch
TMServices Response
Specialists or the emergency support staff at
the INFINITI Response Center.
This is to avoid various services by INFINITI
InTouch
TMServices Response Specialists
(such as route guidance) and INFINITI
InTouch
TMServices emergency support
staff being interrupted by incoming calls.
Incoming phone calls received while the
vehicle is connected to the Service Center
will not be listed in the call history of the
Bluetooth® Hands-Free Phone System.
However those incoming calls may be listed
in the call history of your mobile phone,
depending on its capabilities. After discon- necting communication with the INFINITI
InTouch
TMServices Response Specialist or
INFINITI InTouchTMServices emergency
support staff, check the incoming call history
on your mobile phone when it is safe to do
so.
Service application
A separately purchased INFINITI InTouchTM
Services subscription is required. For de-
tailed information, contact an INFINITI
retailer or refer to the following INFINITI
InTouch
TMServices website:
www.infinitiusa.com/intouch (for U.S.)
www.infiniti.ca/intouch/en/ (for Canada)
INFO:
If the vehicle is owned by another person
and is resold, the subscription for this service
must be canceled and all data stored on the
device must be deleted.
Operating tips
WARNING
. Use the INFINITI InTouchTMServices
after stopping your vehicle in a safe
location. If you have to use the INFINITI InTouch
TMServices while
driving, exercise extreme caution at
all times so full attention may be
given to vehicle operation.
. If you are unable to devote full
attention to vehicle operation while
talking with the INFINITI InTouch
TM
Services, pull off the road to a safe
location and stop your vehicle.
. Do not use the INFINITI InTouch
TM
Services with the engine stopped. Doing
so may discharge the vehicle battery.
. The INFINITI InTouch
TMServices cannot
be used under the following conditions:
— The INFINITI InTouch
TMServices sub-
scription has expired.
— The vehicle is outside the area where the cellular network service is recei-
vable.
— The vehicle is in a location with poor signal reception such as tunnels,
underground parking garages, behind
buildings or in mountainous areas.
— The line is busy.
5-10

— The TCU (Telematics Control Unit) orother systems of your vehicle are not
working properly.
— The INFINITI InTouch
TMServices net-
work system is disabled.
. Information feeds download cannot be
used when the vehicle is connected to
the INFINITI InTouch
TMServices Data
Center and INFINITI InTouchTMServices
Response Center.
. Communication with the INFINITI In-
Touch
TMServices Data Center is related
to the data communication mode and
may cause occasional difficulty in receiv-
ing signals, and the signal receivable area
may be limited compared to regular
mobile phones.
. You may hear clicks or experience inter-
ruptions while speaking with the
INFINITI InTouch
TMServices Response
Specialists. This is due to a shift in the
connection zone and is not a malfunc-
tion.
. Depending on the line used, the sound
volume may decrease. Adjust the volume
as necessary. .
Received sounds may be distorted or
ambient noise may sound like voices of a
crowd. This is due to the use of the
digital line and is not a malfunction.
. You may hear your own voice from the
speaker when talking with the INFINITI
InTouch
TMServices Response Specialists
due to a network disturbance. When this
occurs, reconnect the line after a few
minutes or at a different location.
. This vehicle incorporates a communica-
tion device that is called a TCU (Tele-
matics Control Unit). The communication
connection between this unit and the
INFINITI InTouch
TMServices Data Cen-
ter allows for various services. When the
system connects to the INFINITI In-
Touch
TMServices Data Center, an an-
tenna icon will appear on the screen. Use
the service in a location where the
symbol representing good signal recep-
tion appears on the screen.
: When the signal reception is good
: When the signal reception is bad
. The INFINITI InTouch
TMServices use the
TCU (Telematics Control Unit) for com-
munications. Even if the antenna icon
indicates good reception, connection to the INFINITI InTouch
TMServices Data
Center may be disabled. This does not
indicate a malfunction. Operate the
system again after a few minutes.
INFINITI INTOUCHTMSERVICES
MENUS
With INFINITI InTouchTMServices, various
information can be received and displayed
on the screen. The information can also be
announced by the system.
1. Push

5. Information and vehicle settings
INFO:
.If Android Auto screen does not dis-play the key to return to INFINITI
InTouch
TM, touch [] again.
.When pushing the buttons such as

Type] setting screen.“Route Preference” (page 6-34)
. Touch [3types] to display alternative
routes calculated in all three route search
conditions ([Fastest], [Eco] and [Short-
est]).
. If you set the destination on the upper
display, menus for route detail may be
displayed on the upper display.ROUTE GUIDANCE
ABOUT ROUTE GUIDANCE
After setting the route, select [Start] to start
the route guidance.
During route guidance, the system navigates
you through the guide points using visual
and voice guidance.
WARNING
. The navigation system’s visual and
voice guidance is for reference pur-
poses only. The contents of the gui-
dance may be inappropriate
depending on the situation.
. Follow all traffic regulations when
driving along the suggested route
(e.g., one-way traffic).
“Route guidance” (page 6-59)
Voice guidance during route gui-
dance
Basics of voice guidance:
Voice guidance announces which direction
to turn when approaching an intersection for
which a turn is necessary.
INFO:
. There may be some cases in which voice
guidance and actual road conditions do
not correspond. This may occur because
of discrepancies between the actual road
and the information on the map data, or
may also be due to the vehicle speed.
. In case voice guidance does not corre-
spond to the actual road conditions,
follow the information obtained from
traffic signs or notices on the road.
. Route guidance provided by the naviga-
tion system does not take carpool lane
driving into consideration, especially
when carpool lanes are separated from
other road lanes.
. The system will announce street names
when the system language is set to
English. Street names are not announced
when the system is set to French or
Spanish.
. When approaching a guide point (inter-
section or corner) or destination/way-
point during route guidance, voice
guidance announces the remaining dis-
tance and/or turning direction. Push and
hold