reset INFINITI Q50 2021 Infiniti Intouch

5. Information and vehicle settings
Menu itemAction
[Vehicle] [Fuel Economy] Display the Fuel Economy screen.
The current and average fuel economy, the distance to empty can be
confirmed.
[History] Display Fuel Economy history screen.
The Fuel Economy history screen can be scrolled.
[Reset] Reset the average Fuel Economy.
The average for the Reset-to-Reset period is stored as a fuel
economy history.
When reset average Fuel Economy on the screen, the average fuel
consumption on the trip computer is also reset at the same time.
[TomTom Weather] Displays the TomTom Weather information.
“TomTom Weather information” (page 5-27)
INFO:
A SiriusXM® Travel Link (if so equipped) or SiriusXM Traffic
TM(if so equipped) subscription is necessary to receive SiriusXM® information
services.
5-4

5. Information and vehicle settings
INFINITI INTOUCHTMSERVICES SETTINGS
The INFINITI InTouchTMServices setting can be changed.
Available menus may vary depending on models, specifications and software version. Menus displayed on the screen may not function
depending on various conditions.
1. Push

5. Information and vehicle settings
INFINITI DRIVE MODE SELEC-
TOR SETTINGS (if so equipped)
Various functions for the INFINITI Drive Mode Selector can be set. Refer to the vehicle Owner’s Manual for the details of each function.
The displayed items vary depending on models and specifications.
Step 1Step 2 Setting Item Action
Push

Setting itemResult
[Adjust Current Location] If the vehicle icon indicating the current vehicle location is not in the correct position, the location of
the vehicle icon on the map screen can be adjusted.
[Delete Saved Items] Deletes a saved location or route.
“Deleting stored item individually” (page 6-52)
[Delete Previous Destinations] Deletes all or one of the previous destinations or the previous start point.
“Deleting stored item individually” (page 6-52)
[Sync with Door to Door Navigation] Turns on/off Door to Door Navigation.
[Reset All Navigation Settings to Default] This resets various settings (display, volume level, etc.) to the default settings.
6. Navigation (if so equipped)
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ROUTE CALCULATION
.The suggested route may not be the
shortest, nor are other circumstances
such as traffic jams considered.
. Because of the inevitable difference in
road conditions and circumstances be-
tween the time you use this system and
the time the information was produced
for the map data, there may be discre-
pancies in roads and regulations. In such
cases, actual road conditions and regula-
tions take precedence over map data
information.
. During route calculation, the map will not
scroll, however the vehicle icon will move
according to the actual vehicle’s move-
ment.
. In some cases, after the calculation is
complete, the calculated route may not
be immediately displayed.
. Waypoints that have been passed will be
disregarded by rerouting calculation.
. If you scroll the map while the suggested
route is being drawn, it may take more
time to finish drawing.
. Route calculation may not be completed
in the following cases. — If there is no main road within a range
of 1.5 miles (2.5 km) from the vehicle,
a message saying so will appear on
the screen. Try recalculating when the
vehicle is closer to a main road.
— If there is no main road within a range of 1.5 miles (2.5 km) from the desti-
nation or waypoint, a message saying
so will appear on the screen. Try
setting the location closer to a main
road.
— If the vehicle is too close to the destination or if there are no roads
to the destination, a message saying
so will appear on the screen.
— If it is impossible to reach the destina- tion or waypoints because of traffic
regulations, etc.
— If the only route to reach the destina- tion or waypoints is extremely com-
plicated.
. The following may occur when the route
is displayed.
— If you calculate a route on a main road, the starting point of the route may
not exactly match the current vehicle
location. — The endpoint of the route may not
exactly match the destination.
— If you calculate a route on a main road, the system may display a route from
another main road. This may be
because the position of the vehicle
icon is not accurate. In this case, park
the vehicle in a safe location and reset
the vehicle icon, or continue driving to
see if the position of the vehicle icon
is automatically adjusted before re-
calculating the route.
— There are cases in which the system shows an indirect route to reach the
destination or waypoints, if you set
them from stored or facility informa-
tion. In order to correct this, you must
be careful about the traffic direction,
especially when lanes with different
travel directions are shown sepa-
rately, such as interchanges and ser-
vice areas.
— This system makes no distinction be- tween limited traffic control and total
control (blockage). It may show an
indirect route even if the road is
usable.
6. Navigation (if so equipped)
6-61

INFO:
To exit the Voice Recognition System, push
and hold <
>or <>on the steering
wheel.
Operating tips
. Speak a command after the tone.
. If the command is not recognized, the
system will prompt you to speak the
command again. Repeat the command in
a clear voice.
. Touch [
] on the touch screen or push
<> on the steering wheel or the
INFINITI controller to return to the
previous screen.
. To adjust the volume of the system
feedback, push <-
+>on the steering
wheel or turn while the
system is making an announcement.
. When setting a destination for route
guidance with some search methods,
such as POI, Intersection or City Center
search, the search area is automatically
set to the state/province where your
vehicle is located. Change state/pro-
vince to change the search area to
another state/province if necessary. Voice Prompt Interrupt:
In most cases, you can interrupt the voice
feedback to speak the next command by
pushing
<
>on the steering wheel. After
interrupting the system, wait for a tone
before speaking your command.
One Shot Call:
To use the system faster when making a call,
you may speak the second level command
skipping speaking the first level command.
For example, push <
>and say “Redial”
after the tone without first saying “Phone”.
For phone command operation:
. After the command “Call”, a name regis-
tered in the phonebook can be spoken
for recognition, while a phone number
can be spoken after the command “Dial”.
Names from the phonebook cannot be
spoken after the command “Dial”.
. The system has the function to read the
text messages out loud, but misreading
may occur in some cases.
. Even if nicknames such as “Mom” or
“Dad” are registered in the cellular
phone, the Voice Recognition System
recognizes only names. To have the system recognize the nicknames, register
the entries in the [Quick Dial] from the
Phone menu.
“Quick Dial” (page 4-13)
For navigation command operation:
. Depending on the area where the vehicle
is located (such as in Puerto Rico, Guam,
etc.), the system may not recognize the
general navigation commands.
. Points of Interest:
— The POI commands searches for Points of Interest registered in the
navigation system.
— When searching for POI, the search is conducted within the current state/
province or the state/province speci-
fied by “Change State” command. To
change the state/province, speak
“Change State” after the prompt
and then after the next prompt, speak
the name of the state/province for
which you wish to conduct the POI
search. The state/province will be
reset to the current state each time
the voice recognition session is re-
started.
7. Voice recognition
7-3

8. Troubleshooting guide
iPod® PLAYER
SymptomPossible cause Possible solution
The system does not recognize an iPod®. A connector cable is not correctly connected, or the iPod® does not correctly operate.Connect the connector cable again. If the system
does not recognize the iPod® after performing
this procedure above, reset the iPod®.
The iPod® that is to be connected is not
compatible with the system. Check the iPod® model and iOS available for the
system.
The connected USB extension cable is not
compatible with the system. Replace the USB extension cable if the system
still does not recognize the iPod® after recon-
necting the cable properly a number of times.
The cable is rapidly connected to or discon-
nected from the USB connection port. Slowly connect or disconnect the USB cable.
An iPod® cannot be operated. The iPod® is connected to the in-vehicle audio
system while headsets, etc. are connected to the
iPod®. Remove all equipment from the iPod® after
disconnecting the iPod® from the system, and
then connect it to the system again.
The iPod® is not operating normally. Disconnect the iPod® from the in-vehicle audio
system, and then connect it to the system again.
The system plays back an album/file that
includes a particular album art. Disconnect the iPod® from the in-vehicle audio
system, and then reset the iPod®. Disable the
album art, and then connect the iPod® to the
system.
“iPod® Menu” (page 3-30)
An iPod® does not respond. There are too many files in a category. Decrease the number of files in a category (less than 65500 files).
The shuffle function is turned on. Turn off the shuffle function if many files are stored on the iPod®.
Music cannot be played back. A connector is not connected to the iPod®. Firmly connect the connector to the iPod®.
8-10

BLUETOOTH® HANDS-FREE PHONE SYSTEM
SymptomPossible cause Possible solution
A cellular phone cannot be registered. The cellular phone is not compatible with the in- vehicle Hands-Free Phone System. Use a cellular phone compatible with the system. Visit
www.infinitiusa.com/bluetooth/ to check compat-
ibility.
Registration of the cellular phone has been
performed incorrectly. Check the registration procedure, and then register
the cellular phone again.
A cellular phone cannot be connected or is
disconnected after the registration is
completed. The Bluetooth® setting of the in-vehicle Hands-
Free Phone System is turned off.
Turn on the Bluetooth® setting of the system.
The Bluetooth® setting of the cellular phone is
turned off. Turn on the Bluetooth® setting of the cellular phone.
The remaining battery level of the cellular phone
is low. Charge the battery of the cellular phone.
The wireless Bluetooth® connection may be
disrupted depending on the location of the
cellular phone. Do not place the cellular phone in an area surrounded
by metal or far away from the in-vehicle Hands-Free
Phone System. Do not place the cellular phone close
to the seats or your body.
Registration of the cellular phone is not com-
pleted. Perform registration of the cellular phone.
A call to a particular phone number fails. If the system tries to make a call several times to the same phone number (for example: the party
does not respond to the call, the party is out of
the service area, or the call is abandoned before
the party responds), the system may reject a
request to make a call to the phone number. Turn off the cellular phone and turn it on again to
reset the connection.
8. Troubleshooting guide
8-15

ROUTE CALCULATION AND VISUAL GUIDANCE
SymptomPossible cause Possible solution
Waypoints are not included in the
auto reroute calculation. Waypoints that have been already passed are not included in
the auto reroute calculation. To go to that waypoint again, edit the route.
Route information is not dis-
played. Route calculation has not yet been performed.
Set the destination and perform route calcula-
tion.
The vehicle is not on the suggested route. Drive on the suggested route.
Route guidance is turned off. Turn on route guidance.
Route information is not provided for certain types of roads. This is not a malfunction.
The auto reroute calculation (or
detour calculation) suggests the
same route as the one previously
suggested. Route calculations took priority conditions into consideration,
but the same route was calculated.
This is not a malfunction.
A waypoint cannot be added. A maximum waypoints are already set on the route, including ones that the vehicle has already passed. To go to more waypoints, perform route calcu-
lations multiple times as necessary.
The suggested route is not dis-
played. Roads near the destination cannot be calculated.
Reset the destination to a main or ordinary road,
and recalculate the route.
The starting point and destination are too close. Set a more distant destination.
The starting point and destination are too far away. Divide the trip by selecting one or two inter- mediate destinations, and perform route calcu-
lations multiple times.
There are time restricted roads (by the day of the week, by
time) near the current vehicle location or destination. Select [Ignore Restrictions] in the [Time Re-
stricted Roads] setting.
“Route Preference” (page 6-34)
A part of the route is not dis-
played. The suggested route includes narrow streets. This is not a malfunction.
8. Troubleshooting guide
8-27

8. Troubleshooting guide
SymptomPossible cause Possible solution
The part of the route that the
vehicle has already passed is de-
leted. A route is managed by sections between waypoints. If the
vehicle passed the first waypoint, the section between the
starting point and the waypoint is deleted (it may not be
deleted depending on the area). This is not a malfunction.
An indirect route is suggested. If there are restrictions (such as one-way streets) on roads close to the starting point or destination, the system may
suggest an indirect route. Adjust the location of the starting point or
destination.
The system may suggest an indirect route because route
calculation does not take into consideration some areas such
as narrow streets. Reset the destination to a main or ordinary road,
and recalculate the route.
The landmark information does
not correspond to the actual in-
formation. This may be caused by insufficient or incorrect map data. Updated information will be included in the next
version of the map data.
“How to update map data” (page 6-62)
The suggested route does not
exactly connect to the starting
point, waypoints or destination. There is no data for route calculation closer to these locations. Set the starting point, waypoints and destination
on a main road, and perform route calculation.
8-28