service INFINITI Q50 2021 Owner's Guide

.Radio waves could adversely affect
electric medical equipment. Indivi-
duals who use a pacemaker should
contact the device manufacturer re-
garding any possible effects before
using the system.
. The TCU (Telematics Control Unit)
antenna is installed inside the upper
central part of the instrument panel.
An occupant should not get any
closer to the antenna than specified
by the pacemaker manufacturer. The
radio waves from the TCU antenna
may adversely affect the operation of
the pacemaker while using INFINITI
InTouch
TM.
WAC0510X
Making an emergency call
The Emergency Call (SOS) button is located
near the map light.
1. Push the Emergency Call (SOS) button.
2. When the line is connected, speak to the
Response Specialist.
If you want to cancel the emergency call,
push and hold the Emergency Call (SOS)
button for a few seconds.
NOTE:
. After the Emergency Call (SOS) button
is pushed, it may take some time until
the system initiates connection, de-
pending on the technical environment
and whether the TCU (Telematics Con- trol Unit) is being used by other services.
. An indicator light on the Emergency Call
(SOS) button shows the readiness of the
emergency support system. If the in-
dicator light is not illuminated, pushing
the Emergency Call (SOS) button does
not connect your vehicle to the Re-
sponse Specialist.
The indicator light blinks while con-
nected to the Response Center.
. Even when the indicator light is illumi-
nated, connection to the Response Cen-
ter may not be possible. If this occurs in
an emergency situation, contact the
authorities by other means.
. To avoid disconnecting the line, do not
place the ignition switch in the OFF
position.
Instruments and controls2-47

2-56Instruments and controls
If the control unit detects something caught
in the moonroof when it is closing, the
moonroof will be immediately opened.
The auto reverse function can be activated
when the moonroof is closed by automatic
operation when the ignition switch is in the
ON position or for about 45 seconds after
the ignition switch is pushed to the OFF
position.
If the moonroof cannot be closed automa-
tically when the auto reverse function
activates due to a malfunction, push and
hold the moonroof switch to the close
position
.
Depending on the environment or driving
conditions, the auto reverse function may
be activated if an impact or load similar to
something being caught in the moonroof
occurs.
If the moonroof does not operate
If the moonroof does not operate properly,
perform the following procedure to initialize
the moonroof operation system.
1. If the moonroof is open, close it fully by repeatedly pushing the moonroof switch
to the close position
to tilt the moon-
roof up.
2. Push and hold the switch to the close position
. 3. Release the moonroof switch after the
moonroof moves slightly up and down.
4. Push and hold the switch to the open position
to fully tilt the moonroof
down.
5. Check if the moonroof switch operates normally.
If the moonroof does not operate properly
after performing the procedure above, have
your moonroof checked and repaired. It is
recommended you visit an INFINITI retailer
for this service.
JVI0656X
MAP LIGHTS
Push the button as illustrated to turn the
light on or off.
INTERIOR LIGHTS

3-26Pre-driving checks and adjustments
Indicator Light (MIL) to come on.
. Never pour fuel into the throttle body
to attempt to start your vehicle.
. Do not fill a portable fuel container in
the vehicle or trailer. Static electricity
can cause an explosion of flammable
liquid, vapor or gas in any vehicle or
trailer. To reduce the risk of serious
injury or death when filling portable
fuel containers:
— Always place the container on the ground when filling.
— Do not use electronic devices when filling.
— Keep the pump nozzle in contact with the container while you are
filling it.
— Use only approved portable fuel containers for flammable liquid.
CAUTION
. If fuel is spilled on the vehicle body,
flush it away with water to avoid
paint damage.
. Insert the cap straight into the fuel-
filler tube, then tighten the fuel-filler
cap until a single click is heard. Failure to tighten the fuel-filler cap properly
may cause the
Malfunction In-
dicator Light (MIL) to illuminate. If
the
light illuminates because the
fuel-filler cap is loose or missing,
tighten or install the cap and con-
tinue to drive the vehicle. The
light should turn off after a few
driving trips. If thelight does
not turn off after a few driving trips,
have the vehicle inspected. It is
recommended you visit an INFINITI
retailer for this service.
. The Loose Fuel Cap warning will
appear if the fuel-filler cap is not
properly tightened. It may take a few
driving trips for the warning to be
displayed. Failure to tighten the fuel-
filler cap properly after the Loose
Fuel Cap warning appears may cause
the
Malfunction Indicator Light
(MIL) to illuminate.
. For additional information, see “Mal-
function Indicator Light (MIL)” (P.2-
15).
JVP0204X
To remove the fuel-filler cap:
1. Turn the fuel-filler cap counterclockwise
to remove.
2. Put the fuel-filler cap on the cap holder
while refueling.
To install the fuel-filler cap:
1. Insert the fuel-filler cap straight into the fuel-filler tube.
2. Turn the fuel-filler cap clockwise until a single click is heard.

4-2Monitor, climate, audio, phone and voice recognition systems
Refer to the INFINITI InTouchTMOwner’s
Manual that includes the following informa-
tion.
. Navigation system (if so equipped)
. Audio system
. Bluetooth
®Hands-Free Phone system
. INFINITI InTouchTMServices (if so
equipped)
. SiriusXM Traffic
TM(if so equipped)
. SiriusXM®Travel Link (if so equipped)
. SiriusXM®Radio
. Viewing information
. Other settings
. Voice recognition (if so equipped)
. Meter settings
. General system information
. Android Auto
TM
.Apple CarPlay®
WARNING
.Do not adjust the display controls,
heater and air conditioner controls or
audio controls while driving so that
full attention may be given to vehicle
operation.
. If you noticed any foreign objects
entering the system hardware, spilled
liquid on the system, or noticed
smoke or fumes coming out from the
system, or any other unusual opera-
tion is observed, stop using the
system immediately and contact the
nearest INFINITI retailer. Ignoring
such conditions may lead to an acci-
dent, fire or electric shock.
. Do not disassemble or modify this
system. If you do, it may lead to an
accident, fire, or electric shock.
. Park the vehicle in a safe location and
apply the parking brake to view
images on the touch screen display.
CAUTION
.Do not use the system when the
engine is not running for extended periods of time to prevent battery
discharge.
. The glass screen on the liquid crystal
display may break if it is hit with a
hard or sharp object. If the glass
screen breaks, do not touch it. Doing
so could result in an injury.
. Extreme temperature conditions [be-
low −4°F (−20°C) and above 158°F
(70°C)] could affect the performance
of the system.
INFINITI INTOUCHTMOWNER’S MANUALSAFETY PRECAUTIONS

The following are operating limitations and
do not represent a system malfunction:
.The screen displayed on the Around
View
®Monitor will automatically return
to the previous screen 3 minutes after
the CAMERA button has been pushed
while the shift lever is in a position other
than the R (Reverse) position.
. There may be a delay when switching
between views.
. When the temperature is extremely high
or low, the screen may not display
objects clearly.
. When strong light is directly shines on the
camera, objects may not be displayed
clearly.
. The screen may flicker under fluorescent
light.
. The colors of objects on the Around
View
®Monitor may differ somewhat
from the actual color of objects.
. Objects on the monitor may not be clear
and the color of the object may differ in a
dark environment.
. There may be differences in sharpness
between each camera view of the bird’s-
eye view.
. When activating the Around View
®
Monitor, the icons and the messages
may not be displayed for a while. .
If dirt, rain or snow accumulates on the
camera, the Around View
®Monitor may
not display objects clearly. Clean the
camera.
. Do not use wax on the camera lens. Wipe
off any wax with a clean cloth that has
been dampened with a diluted mild
cleaning agent, then wipe with a dry
cloth.
JVH1633X
System temporarily unavailable
When theicon is displayed on the
screen, there will be abnormal conditions in
the Around View
®Monitor. This will not
hinder normal driving operation but the
system should be inspected. It is recom-
mended that you visit an INFINITI retailer
for this service.
Monitor, climate, audio, phone and voice recognition systems4-23

4-24Monitor, climate, audio, phone and voice recognition systems
JVH1634X
When theicon is displayed on the
screen, the camera image may be receiving
temporary electronic disturbances from sur-
rounding devices. This will not hinder normal
driving operation but the system should be
inspected. It is recommended that you visit
an INFINITI retailer for this service.
WAE0235X
SYSTEM MAINTENANCE
CAUTION
. Do not use alcohol, benzine or thinner
to clean the camera. This will cause
discoloration.
. Do not damage the camera as the
monitor screen may be adversely
affected.
If dirt, rain or snow accumulates on any of
the cameras
, the Around View®Monitor
may not display objects clearly. Clean the
camera by wiping with a cloth dampened with a diluted mild cleaning agent and then
wiping with a dry cloth.

4-42Monitor, climate, audio, phone and voice recognition systems
normally.
The sensors
and, located on the
instrument panel, help maintain a constant
temperature. Do not put anything on or
around the sensors.
SERVICING AIR CONDITIONER
WARNING
The air conditioner contains refrigerant
under high pressure. To avoid personal
injury, any air conditioner service should
be done only by an experienced techni-
cian with the proper equipment.
The air conditioner system in your vehicle is
charged with a refrigerant designed with the
environment in mind.
This refrigerant will not harm the earth’s
ozone layer. However, it may contribute in a
small part to global warming.
Special charging equipment and lubricant
are required when servicing your vehicle’s air
conditioner. Using improper refrigerants or
lubricants will cause severe damage to the
air conditioner system. (See “Air conditioning
system refrigerant and oil recommenda-
tions” (P.10-7).)
An INFINITI retailer will be able to service your environmentally friendly air conditioner
system.
In-cabin microfilter
With Advanced Climate Control system:
The air conditioning system is equipped with
a natural grape seed polyphenol filter which
collects and neutralizes dirt, pollen, dust, etc.
To make sure that the air conditioner heats,
defogs and ventilates efficiently, replace the
filter in accordance with the specified main-
tenance intervals shown in the “9. Main-
tenance and schedules” section. To replace
the filter, contact an INFINITI retailer.
The filter should be replaced if the air flow
decreases significantly or if windows fog up
easily when operating the heater or air
conditioner.
Without Advanced Climate Control system:
The air conditioning system is equipped with
an in-cabin microfilter that collects dirt,
pollen, dust, etc.
To make sure that the air conditioner heats,
defogs and ventilates efficiently, replace the
filter in accordance with the specified main-
tenance schedule shown in the “9. Main-
tenance and schedules” section. To replace
the filter, contact an INFINITI retailer.
The filter should be replaced if the air flow
decreases significantly or if windows fog up
easily when operating the heater or air
conditioner.

5-4Starting and driving
WARNING
.Do not leave children or adults who
would normally require the support
of others alone in your vehicle. Pets
should not be left alone either. They
could accidentally injure themselves
or others through inadvertent opera-
tion of the vehicle. Also, on hot,
sunny days, temperatures in a closed
vehicle could quickly become high
enough to cause severe or possibly
fatal injuries to people or animals.
. Closely supervise children when they
are around cars to prevent them from
playing and becoming locked in the
trunk where they could be seriously
injured. Keep the car locked, with the
rear seatback and trunk lid securely
latched when not in use, and prevent
children’s access to car keys.
EXHAUST GAS (carbon monoxide)
WARNING
.Do not breathe exhaust gases; they
contain colorless and odorless carbon
monoxide. Carbon monoxide is dan-
gerous. It can cause unconsciousness
or death.
. If you suspect that exhaust fumes are
entering the vehicle, drive with all
windows fully open, and have the
vehicle inspected immediately.
. Do not run the engine in closed spaces
such as a garage.
. Do not park the vehicle with the
engine running for any extended
length of time.
. Keep the trunk lid closed while driv-
ing, otherwise exhaust gases could be
drawn into the passenger compart-
ment. If you must drive with the
trunk lid open, follow these precau-
tions:
1) Open all the windows.
2) Set the air recirculation to off and the fan control to high to circulate
the air. .
If electrical wiring or other cable
connections must pass to a trailer
through the seal on the trunk lid or
the body, follow the manufacturer’s
recommendation to prevent carbon
monoxide entry into the vehicle.
. The exhaust system and body should
be inspected by a qualified mechanic
whenever:
— The vehicle is raised for service.
— You suspect that exhaust fumes are entering into the passenger
compartment.
— You notice a change in the sound of the exhaust system.
— You have had an accident invol- ving damage to the exhaust sys-
tem, underbody, or rear of the
vehicle.
PRECAUTIONS WHEN STARTING
AND DRIVING

THREE-WAY CATALYST
The three-way catalyst is an emission con-
trol device installed in the exhaust system.
Exhaust gases in the three-way catalyst are
burned at high temperatures to help reduce
pollutants.
WARNING
.The exhaust gas and the exhaust
system are very hot. Keep people,
animals or flammable materials away
from the exhaust system compo-
nents.
. Do not stop or park the vehicle over
flammable materials such as dry
grass, waste paper or rags. They
may ignite and cause a fire.
CAUTION
.Do not use leaded gasoline. Deposits
from leaded gasoline seriously reduce
the three-way catalyst’s ability to
help reduce exhaust pollutants.
. Keep your engine tuned up. Malfunc-
tions in the ignition, fuel injection, or
electrical systems can cause overrich fuel flow into the three-way catalyst,
causing it to overheat. Do not keep
driving if the engine misfires, or if
noticeable loss of performance or
other unusual operating conditions
are detected. Have the vehicle in-
spected promptly. It is recommended
you visit an INFINITI retailer for this
service.
. Avoid driving with an extremely low
fuel level. Running out of fuel could
cause the engine to misfire, damaging
the three-way catalyst.
. Do not race the engine while warming
it up.
. Do not push or tow your vehicle to
start the engine.
TIRE PRESSURE MONITORING
SYSTEM (TPMS)
Each tire, including the spare (if provided),
should be checked monthly when cold and
inflated to the inflation pressure recom-
mended by the vehicle manufacturer on the
vehicle placard or tire inflation pressure
label. (If your vehicle has tires of a different
size than the size indicated on the vehicle
placard or tire inflation pressure label, you
should determine the proper tire inflation
pressure for those tires.) As an added safety feature, your vehicle has
been equipped with a Tire Pressure Mon-
itoring System (TPMS) that illuminates a low
tire pressure telltale when one or more of
your tires is significantly under-inflated.
Accordingly, when the low tire pressure
telltale illuminates, you should stop and
check your tires as soon as possible, and
inflate them to the proper pressure. Driving
on a significantly under-inflated tire causes
the tire to overheat and can lead to tire
failure. Under-inflation also reduces fuel
efficiency and tire tread life, and may affect
the vehicle’s handling and stopping ability.
For models with run-flat tires, if the vehicle
is being driven with one or more flat tires,
the low tire pressure warning light will
illuminate continuously and a chime will
sound for 10 seconds. The flat tire warning
will also appear in the vehicle information
display. The chime will only sound at the first
indication of a flat tire, and the warning light
will illuminate continuously. When the flat
tire warning is activated, it is recommended
you have the system reset and the tire
checked and replaced if necessary by an
INFINITI retailer. Even if the tire is inflated
to the specified COLD tire pressure, the
warning light will continue to illuminate until
the system is reset by an INFINITI retailer.
Your vehicle can be driven for a limited time
on a flat tire. See “Run-flat tires” (P.8-32).
Starting and driving5-5

WARNING
.Radio waves could adversely affect
electric medical equipment. Those
who use a pacemaker should contact
the electric medical equipment man-
ufacturer for the possible influences
before use.
. If the low tire pressure warning light
illuminates while driving, avoid sud-
den steering maneuvers or abrupt
braking, reduce vehicle speed, pull
off the road to a safe location and
stop the vehicle as soon as possible.
Driving with under-inflated tires may
permanently damage the tires and
increase the likelihood of tire failure.
Serious vehicle damage could occur
and may lead to an accident and
could result in serious personal injury.
Check the tire pressure for all four
tires. Adjust the tire pressure to the
recommended COLD tire pressure
shown on the Tire and Loading
Information label to turn the low tire
pressure warning light OFF. If the
light still illuminates while driving
after adjusting the tire pressure, a
tire may be flat or the TPMS may be
malfunctioning. If you have a flat tire,
replace it with a spare tire (if so equipped) as soon as possible. If no
tire is flat and all tires are properly
inflated, it is recommended you con-
sult an INFINITI retailer.
. For models with run-flat tires,
although you can continue driving
with a punctured run-flat tire, re-
member that vehicle handling stabi-
lity is reduced, which could lead to an
accident and personal injury. Also,
driving a long distance at high speeds
may damage the tires.
— Do not drive at speeds above 50 MPH (80 km/h) and do not drive
more than approximately 93 miles
(150 km) with a punctured run-
flat tire. The actual distance the
vehicle can be driven on a flat tire
depends on outside temperature,
vehicle load, road conditions and
other factors.
— If you detect any unusual sounds or vibrations while driving with a
punctured run-flat tire, pull off
the road to a safe location and
stop the vehicle as soon as possi-
ble. The tire may be seriously
damaged and need to be replaced.
. Since the spare tire is not equipped
with the TPMS, when a spare tire is
mounted or a wheel is replaced, the TPMS will not function and the low
tire pressure warning light will flash
for approximately 1 minute. The light
will remain on after 1 minute. Have
your tires replaced and/or TPMS
system reset as soon as possible. It
is recommended you visit an INFINITI
retailer for these services.
. Replacing tires with those not origin-
ally specified by INFINITI could affect
the proper operation of the TPMS.
. Do not inject any tire liquid or aerosol
tire sealant into the tires, as this may
cause a malfunction of the tire pres-
sure sensors.
CAUTION
.The TPMS may not function properly
when the wheels are equipped with
tire chains or the wheels are buried in
snow.
. Do not place metalized film or any
metal parts (antenna, etc.) on the
windows. This may cause poor recep-
tion of the signals from the tire
pressure sensors, and the TPMS will
not function properly.
Starting and driving5-7