service schedule INFINITI Q50 HYBRID 2014 Warranty Information Booklet

EMISSIONS PERFORMANCE WARRANTY
WHEN DOES THIS WARRANTY APPLY
This warranty applies to your 2014 Infiniti vehicle only if
it fails to pass a California “smog check” test or equiva-
lent.
WHAT IS COVERED AND FOR HOW LONG
Infiniti warrants that if your vehicle fails to pass a Cali-
fornia “smog check” test, it will make the necessary
repairs so that your vehicle will pass. This warranty is for
4 years or 60,000 miles, whichever occurs first. The
warranty begins the date the vehicle is delivered to the
first retail buyer or the date itis first put in to service,
whichever is earlier.
Exceptions to this warranty are listed below under the
caption “ WHAT IS NOT COVERED”.
WHAT IS NOT COVERED
These warranties do not cover:
1. Normal maintenance, service and parts replace- ment as outlined in the emissioncontrol mainte-
nance instructions of your Owner’s Manual.
2. Failures directly as a result of: ●Lack of performance o f required emission con-
trol maintenance as outlined in your Owner’s
Manual. ●
Misuse, accident or modification.
● Improper adjustment or installation of parts
during the performance of maintenance (non-
warranty) services.
● Tampering with or disconnecting any part af-
fecting vehicle emissions.
● The use of fuel other than that specified in your
Owner’s Manual or fuel with contaminants
which the fuel filter is not designed to remove.
3. In the case of the Performance Warranty, the use of any non-Infiniti part not certified in accordance
with Federal requirements which is defective or not
equivalent from an emissions standpoint to the
original equipment part.
4. In the case of the Defects Warranty, parts not sup- plied by Infiniti or damage to other parts caused
directly by non-Infiniti parts.
5. In the case of the Performance Warranty, costs of determining the cause of a vehicle failing a Califor-
nia “smog check” test if such failure is found not to
be covered.
LIMITATION OF WARRANTIES AND OTHER
WARRANTY TERMS AND STATE LAW RIGHTS
EXTRA EXPENSES - LIMITATIONS OF DAMAGES
These emissions warranties do not cover incidental
or consequential damages such as loss of the use of
the vehicle, inconvenience or commercial loss.
ANY IMPLIED WARRANTY OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE SHALL
BE LIMITED TO THE DURATION OF THESE WRITTEN
WARRANTIES.
Some states do not allow the exclusion or limitation
of incidental or consequential damages or limita-
tions on how long an implied warranty lasts, so the
above limitations or exclusions may not apply to
you. These warranties give you specific legal rights,
and you may also have other rights which vary from
statetostate.
Infiniti does not authorize any person to create for it
any other warranty, obligation or liability in connec-
tion with this vehicle.
WHATYOUMUSTDO
In order to obtain warranty service you must deliver the
vehicle to any authorized Infiniti retailer in the United
States at your expense. You are responsible for the re-
quired maintenance on your vehicle as outlined in the
maintenance instructions in your Owner’s Manual. Infiniti
recommends that you retain all receipts covering mainte-
nance on your vehicle, but Infiniti cannot deny warranty
solely for the lack of receipts or for your failure to ensure
the performance of all scheduled maintenance.
(Continued on next page)
14 2014 INFINITI CALIFORNIA HYBRID VEHICLE EMISSION CONTROL WARRANTIES1

RECOMMENDATION FOR MAINTENANCE
SERVICE AND REPLACEMENT PARTS
To assure best results and to maintain the original qual-
ity built into the emission control systems, it is recom-
mended that parts and accessories supplied by Infiniti
for use on Infiniti vehicles be used when servicing or
repairing the systems.
THE WARRANTY OBLIGATIONS ARE NOT DEPENDENT
UPON THE USE OF ANY PARTICULAR BRAND OF REPLACE-
MENT PARTS AND THE OWNER MAY ELECT TO USE NON-
GENUINE INFINITI PARTS FOR REPLACEMENT PUR-
POSES.
The use of replacement parts which are not equivalent
to genuine Infiniti parts may reduce the effectiveness of
the emission control system.
Therefore, if it becomes necessary to use other than
genuine Infiniti parts, the owner should assure himself
that such parts are warranted by their manufacturer to
be equivalent in quality to genuine Infiniti parts.
MAINTENANCE, REPLACEMENT OR REPAIR OF THE EMIS-
SION CONTROL DEVICES AND SYSTEMS MAY BE PER-
FORMED BY ANY AUTOMOTIVE REPAIR ESTABLISHMENT
OR INDIVIDUAL USING ANY EQUIVALENT REPLACE-
MENT PART.
HOWEVER, UNLESS OTHERWISE AUTHORIZED BY LAW,
WARRANTY SERVICE MUST BE PERFORMED BY AN AU-
THORIZED INFINITI RETAILER.
The emission standards may be satisfied by having the
vehicle inspected periodically and by following the re-
quirements outlined in theEmission Control System
Maintenance Schedules in your Owner’s Manual.
16 RECOMMENDATION FOR MAINTENANCE SERVICE AND REPLACEMENT PARTS

WHAT IS COVERED
Infiniti2warrants to correct defects in materials or work-
manship in all genuine Infiniti replacement parts, and
Genuine Infiniti accessories, distributed by Infiniti
North America in the United States, installed and used
on Infiniti (if an appropriate u se and application of the
part or accessory) vehicles only, except as described
under the caption below, “WHAT IS NOT COVERED.”
This warranty covers any repairs needed to correct de-
fects in materials or workmanship. Bedliners will be
repaired to commercially accepted standards subject to
the conditions and limitations listed in “WHAT IS NOT
COVERED.”
HOW LONG IS THE WARRANTY
Except for replacement audio components, this war-
ranty is for 12 months or 12,000 miles from the date of
installation or purchase, whichever is earlier. However,
the warranty on Genuine Infiniti replacement parts, and
Genuine Infiniti accessories installed in an Infiniti ve-
hicle while the vehicle is covered by a Infiniti warranty,
which would have covered the part had it been installed
in the vehicle at manufacture will not end before the end
of that warranty.
REPLACEMENT AUDIO COMPONENTS
A replacement Radio, Amplifier, Navigation, Bluetooth,
control unit, or Compact Disc Player/Auto Changer sup-
plied by Infiniti is covered for 12 months from the time of install
ation or the balance of the Basic Vehicle War-
ranty as it applies to audio components, whichever is
greater.
LIMITATION OF WARRANTIES AND OTHER WAR-
RANTY TERMS AND STATE LAW RIGHTS
EXTRA EXPENSES - LIMITATIONS OF DAMAGES
This warranty does not cover incidental or conse-
quential damages such as loss of the use of the
vehicle, inconvenience or commercial loss.
ANY IMPLIED WARRANTY OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE SHALL
BE LIMITED TO THE DURATION OF THIS WRITTEN
WARRANTY.
Some states do not allow the exclusion or limita-
tion of incidental or consequential damages or limi-
tations on how long an implied warranty lasts, so
the above limitations or exclusions may not apply
to you. This warranty gives you specific legal rights,
and you may also have other rights, which vary
from state to state.
Infiniti does not authorize any person to create for it
any other warranty, obligation or liability in connec-
tion with this vehicle.
WHAT IS NOT COVERED
This warranty does not cover:
1. Tires or batteries. These items are covered by sepa-
rate warranties. 2. Infiniti Motorsports and NISMO R-tune parts, in-
cluding NISMO Legacy parts are sold “AS IS” with-
out warranties, express or implied unless expressly
prohibited from doing so b y applicable law, in
which case the warranty provided is the minimum
required by law.
3. Normal maintenance service and parts replace- ment as outlined in the maintenance schedule of
your Owner’s Manual.
4. Damage or failures of parts resulting from: ●Misuse (your Owner’s Manual is your guide to
proper use).
● Accident, theft, fire, driving through water re-
sulting in engine water ingestion.
● Chemical fallout, tree sap, salt, sand, hail, flood
or other environmental conditions
● Modification or improper repair of the part or of
the vehicle in which the part is installed.
● Use of parts not equivalent in quality or design
to parts supplied by Infiniti.
● Lack of performance of required maintenance
services as outlined in your Owner’s Manual.
● Use of improper or dirty fuel, fluids or lubri-
cants.
● Normal wear and tear, including dings, dents,
chips or scratches.(Continued on next page)
1 Actual warranty is provided by the retailer at time of purchase and should be read carefully. This warranty is subject to change and the applicable war ranty will be that which is in effect on
the date of purchase.
2 Infiniti indicates Infin iti Division of Nissan North America, Inc., P.O. Box 685003, Franklin , Tennessee, 37068-5003 whichdistributes Infinitivehicles in the United States.
18LIMITED WARRANTY ON GENUINE INFINITI REPLACEMENT PARTS AND GENUINE INFINITI ACCESSORIES1

EMERGENCY TRAVEL EXPENSE/TRIP
INTERRUPTION BENEFITS
If you experience a mechanical breakdown more than
100 miles from your primary residence, you may be
eligible for the following reasonable trip interruption
benefits:
●Meals
●Lodging
●Substitute transportation
●Costs to reunite the vehicle and owner, after warranty
repairs have been completed.
The Roadside A ssistance Representative, ( toll free num-
ber 1-800-662-6200), will explain Emergency Travel
Expense/Trip Interruption benefits in detail and provide
authorization of appropriate benefits. (When travelling
in Canada, call 1-800-835-0221.) In some situations
you may be required to pay for these benefits initially. If
so, the representative will p rovide instructions for reim-
bursement procedures. You must keep records of these
expenses and submit them upon request. Emergency
Travel Expense/Trip Interruption Benefits are not avail-
able for accident/collision and/or other non-
warrantable disablements.
SERVICE LOAN CAR PROGRAM
As part of The Infiniti Total Ownership Experience ®,a
participating Infiniti retailer will provide you with a com-
plimentary Infiniti Service Loan Car when you present
your Infiniti vehicle for warranty repair to a participating
Infiniti retailer during the new vehicle limited warranty
basic coverage period, subject to availability and the
eligibility requirements listed below.
The Eligibility Requirements for Service Loan Car are as
follows:
●Only available during the 4 years/60,000 mile
Infiniti New Vehicle Limited Warranty basic coverage
period.
●You must be 21 years of age or older with a valid U.S.
driver’s license.
●You must provide proof of primary insurance.
●You must schedule the service appointment in ad-
vance.*
●Other restrictions apply to loan car including mileageuse and days use limitations.**
*Depending upon availability, exc eptions to the service
appointment requirement may be made in the event
your vehicle is inoperable due to unexpected mechani-
cal failure. In such a circumstance the participating
Infiniti retailer will strive to provide you with a Service
Loan Car if possible. ** Ask your retailer for details.
Note:
This program is NOT a warranty, and is NOT part of
the Infiniti New Vehicle Limited Warranty, but rather a
benefit of The Total Ownership Experience ®. This pro-
gram is subject to change without notice at any time.
54 INFINITI TOTAL OWNERSHIP EXPERIENCE ® BENEFITS