INFINITI Q50 HYBRID 2016 Warranty Information Booklet

6. OWNER’S OBLIGATIONS
To make a claim under this Policy concerning any tire
which is covered by this Policy, you must present your
claim with the tire to any Continental or General brand
tire retailer or vehicle retailer authorized to handle
Continental/General brand tires. For the nearest Conti-
nental or General brand tire retailer, check the Yellow
Pages, or use the Continental or General brand Internet
address, or one of the “800” numbers shown under “For
Client Assistance.” To be eligible for the terms of this
Policy, you need to present your new vehicle registration
form or new vehicle sales invoice showing date of pur-
chase. Tires replaced on an adjustmentbasisbecome
the property of Company. You will be required to sign the
Company Limited Warranty Claim Form or retailer re-
placement sales receipt.
You are responsible for payment of all applicable taxes
demounting, mounting and balancing charges set forth
under this Policy. You are also responsible for payment
of local tire-disposal fees and any parts or service re-
gardless of mileage or months of service. This includes
payment for tire rotation, alignment, towing, road ser-
vice, valve stems and tire repairs.
Owner is responsible for maintaining proper tire air
pressure and for proper maintenance of the tire.
THE WARRANTOR
The warrantor of Continental and General brand tires is
Continental Tire North America, Inc., 1830 McMillan
Park Drive, Fort Mill, SC 29707.
For Client A ssistance:
1-800-847-3349 (Nationwide)
1-800-461-1776 (In Canada)
http://www.generaltire.com
http://www.continentaltire.com
SAFETY WARNING
Disregarding any of the safety precautions and in-
structions contained in the Owner’s Manual or the
Important Tire Safety Information in this booklet
may result in tire failure or explosion causing seri-
ous personal injury or death.
38 CONTINENTAL/GENERAL TIRE LIMITED WARRANTY

Any tire, no matter how well constructed, may fail due to
improper maintenance or service factors. This could
create a risk of property damage and serious or fatal
injury. Disregarding any of the safety precautions and
instructions contained in this m anual may result in tire
failure or explosion caus ing serious personal injury or
death. For your safety, comply with the following:
TIRE INFLATION
Keep tires inflated to the pressures recommended on
the tire data placard. (See your Owner’s Manual for
location.) These inflation pressures must be maintained
as a minimum. However, do not exceed the maximum
pressure rating indicated on the tire sidewall.
CHECK INFLATION PRESSURES ON ALL YOUR TIRES, IN-
CLUDING THE SPARE, WHEN TIRES ARE COLD, AT LEAST
ONCE A MONTH BEFORE DRIVING.
Failure to maintain correct inflation may result in im-
proper vehicle handling and may cause rapid and ir-
regular tire wear, sudden tire destruction, loss of vehicle
control and serious personal injury. Therefore, inflation
pressures should be checked at least once a month and
always prior to long distance trips.
Pressures should be checked when tires are cold. The
tires are cold when your vehicle has been driven less
than a mile at moderate speed after being stopped for
three or more hours.
CHECKING PRESS URE WHEN TIRES ARE HOT
If you must add air when your tires are hot, add four
pounds per square inch (psi) (28kPa) above the recom-
mended cold air pressure. Recheck the inflation pres-
sure when the tire is cold.
For Example Only:
Gauge reading of hot tire: 32psi
If recommended pressure is: 30psi
Desired gauge reading of hot tire 30 + 4psi = 34psi
Check cold pressures as soon as possible, at least by the
next day. Never “bleed” air from hot tires as your tire will
be underinflated. Use an accurate tire gauge to check
pressures. Never allow children to air up tires.
DRIVING ON ANY TIRE THAT DOES NOT HAVE THE COR-
RECT INFLATION PRESSURE IS DANGEROUS. For replace-
ment tires, the correct inflation pressure will be provided
by your tire retailer. If not, refer to the vehicle decal.
Underinflation produces extreme flexing of the sidewalls
and builds up heat which may result in sudden tire de-
struction and serious personal injury. Overinflating can
cause the tire to be more susceptible to impact damage.
LOAD LIMITS
DO NOT OVERLOAD. DRIVING ON ANY OVERLOADED
TIRE IS DANGEROUS. Never load your tires beyond the
load carrying limits molded into the sidewall of the tires
or the maximum vehicle load limit as shown on the
vehicle tire data placard, whichever is less. Overloading
causes heat to build up which can lead to sudden tire
failure and serious personal injury.
SPEED LIMITS AND SPEED RATED TIRES
HIGH SPEED DRIVING CAN BE DANGEROUS. Never op-
erate your vehicle in excess of lawful speeds or the
maximum speeds justified by the driving conditions.
Excessive speeds or racing can cause heat buildup in a
tire leading to possible f ailure and serious personal
injury.
Correct inflation pressure is especially important. How-
ever, at high speeds, ev en with the correct inflation
pressure, a road hazard, for example, is more difficult to
avoid and if contact is made, there is a greater chance of
causing tire damage than at the lower speed. Moreover,
driving at high speed reduces the reaction time avail-
able to avoid accidents and bring your vehicle to a safe
stop. If you see any damage to a tire or wheel, replace it
with your spare tire and see your tire retailer at once.
Tire speed ratings do not imply that a vehicle can be
safely driven at the maximum speed for which the tire is
rated. In addition, some damages or improper repairs
may cause a speed-rated tire to lose its speed rating.
Exceeding the tire’s maximum speed rating will cause
the tire to build up excessive heat which can cause tire
damage that could result in sudden tire destruction and
rapid air loss. Failure to control a vehicle with sudden air
loss can lead to an accident. In any case, you should not
exceed reasonable speeds as indicated by the legal
limits and driving conditions.
SPEED SYMBOLS -are shown on the sidewall of some
tires. The following table shows the maximum speed
corresponding to the symbol.
(Continued on next page)
1 Provided by and published at the request of the tire manufacturers/warrantors.
IMPORTANT TIRE SAFETY INFORMATION139

SPEED RATINGS
†Speed Rating Speed
mph Maximum
km/Hr
M 81 130
N 87 140
P 93 150
Q 99 160
R 106 170
S 112 180
T 118 190
H 130 210
W 168 270
Y 186 300
V* 149 240
Z** 149 240
*Some V (or VR) rated tires may have a speed capacity
of greater than 149 mph (240 km/h). Consult your tire
manufacturer for maximum speed ratings if your vehicle
capability exceeds this speed.
**Z (or ZR) rated tires are designed for use on cars with
maximum speed capabilities in excess of 149 mph
(240 km/h). Consult your tire manufacturer for maxi-
mum speed capabilities.
†Although a tire may be speed rated, we do not endorse
the operation of any vehicle in an unsafe or unlawful
manner. Speed ratings are based on laboratory tests
which relate to performance on the road, but are not
applicable if tires are underinflated, overloaded, worn
out, damaged, altered, improperly repaired, or re-
treaded. Furthermore, tire speed ratings do not imply
that vehicles can be safely driven at the maximum speed for which the tire is rated, particularly under adverse
road and weather conditions or if the vehicle has un-
usual characteristics. Most highway passenger tires that
do not have a speed symbol in the sidewall have a
maximum speed rating of 105 mph. Light truck highway
tires that do not have a speed symbol on the sidewall of
the tire have a maximum speed of 87 mph. Some light
truck tires may have higher maximum speeds; consult
your tire retailer. The speed and other ratings of re-
treaded tires are assigned by the retreader and voids the
original manufacturer’s ratings.
IMPORTANT:
In order to maintain the speed capability
of the vehicle, replacement tires must have speed rat-
ings equal to or higher than those fitted as original
equipment (as indicated on the vehicle placard or Own-
er’s Manual). If tires with lower speed ratings are fitted,
the speed capability of the vehicle will be lowered to the
maximum speed capability of the replacement tire as
indicated on the above table.
Remember...High speed driving can be dangerous and
may be damaging to your tires.
And...When driving at highway speeds, correct inflation
pressure is especially important.
Contact the manufacturer of your tires for their position
and assistance on the repair of speed-rated tires. When
you are replacing tires that have a speed rating, you
must replace with tires of the same or higher speed
rating if the speed capability of the vehicle is to be
maintained.
VISUAL INSPECTION
INSPECT YOUR TIRES. DO NOT DRIVE ON A DAMAGED
TIRE OR WHEEL. Check your tires frequently for scrapes, bulges, separations, cuts, snags, cracks, penetrations
or excessive localized wear from hard braking. Also
check for abnormal tire wear, particularly on the edges
of the tire tread which may be caused by misalignment
or underinflation. Impacts can damage the inner por-
tion of the tire without being
visible onthe outside. If
damage can be seen on the tires or wheels, or if you
suspect that possible impact damage may have oc-
curred, replace with spare at once and have your tire
store or retailer inspect your tires immediately. Use of a
damaged tire could result in tire destruction. When in-
specting your tires, including the spare, check your air
pressures. If your pressure check indicates that one of
your tires has lost pressure of two pounds or more, look
for signs of penetrations, valve leakage, or wheel dam-
age that may account for the air loss.
All tires will wear out faster when subjected to high
speeds as well as hard cornering, rapid starts, sudden
stops, frequent driving on roads which are in poor con-
dition, and off-road use. Roads with holes and rocks or
other objects can damage tires and cause misalignment
of your vehicle. When you drive on such roads, drive on
them carefully and slowly, and before driving again at
normal or highway speeds, examine your tires for any
damage, such as cuts, bulges, penetrations, unusual
wear patterns, etc.
TREAD WEAR INDICATORS (WEAR BARS): Tires contain
Tread Wear Indicators (Wear Bars) in the grooves of the
tire tread which show up when only 2/32nds of an inch
(1.6mm) of tread is remaining. At this stage, your tires
must be replaced. Tires worn beyond this stage are
dangerous.
(Continued on next page)
40 IMPORTANT TIRE SAFETY INFORMATION1

HAZARDS
Objects in the road that threaten a tire should be safely
avoided. These objects arepotholes, glass,metal,
rocks, wood debris and the like. Unavoidable contact
should prompt a thorough tire inspection.
You may not always recall hitting an object that can
damage or injure your tires. If while driving your vehicle
experiences any unusual vibrations, ride disturbance or
noise and/or you suspect that possible damage to the
tires or vehicle has occurred, DO NOT JAM OR LOCK YOUR
BRAKES! Rather reduce your speed and drive with cau-
tion until you can safely pull off the road. Stop and
inspect the tires. If the tire is underinflated or damaged,
deflate, remove the tire and rim assembly and replace it
with your spare. If you cannot detect a cause, have the
vehicle towed to the nearest vehicle or tire retailer to
have the vehicle inspected.
REPAIRING, MOUNTING AND DEMOUNTING
OF TIRES
Do not attempt to repair, mount or demount a tire your-
self. Tire changing can be dangerous and must be done
by professionally trained persons using proper tools
and procedures as specified by the Rubber Manufactur-
ers Association (RMA). Follow these mounting recom-
mendations. Your tires should be mounted on wheels of
correct size and type and which are in good, clean con-
dition. Bent, chipped or rusted wheels may cause tire
damage. The inside of the tire must be free from foreign
materials. Have your retailer check the wheels before
mounting new tires. Mismatched tires and rims can
explode during mounting. Also, mismatched tires and
rims can result in dangerous tire failure on the road. If a
tire is mounted by error on the wrong-sized rim, do not remount it on the proper rim - scrap it. It may be dam-
aged internal
ly (which is not extern ally visible) by being
dangerously stretched and could fail on the highway.
Old valves may leak. When new tubeless tires are
mounted, have new valves of the correct type installed.
Tubeless tires must be mounted only on wheels de-
signed for tubeless tires, i.e., wheels which have safety
humps or ledges.
Never perform a temporary repair, use an innertube or
inject sealant as a permanent substitute for a proper
repair. Only qualified persons should repair tires.
Be sure that all your valves have suitable valve caps.
This will keep valve cores clean and clear and guard
against leakage.
REPAIRS - WHENEVER POSSIBLE, SEE A TIRE RETAILER
AT ONCE. Some tire manufacturers do not warrant any
inspection or repair process. The repair is entirely the
responsibility of the repairer. Punctures in the tread of a
passenger tire which do not exceed 1/4 of an inch
(6mm) in diameter can usually be repaired by following
the Rubber Manuf acturer’s Association (RMA)Passen-
ger and Light Truck Repair procedures. Contact the
manufacturer of your tires for it s position and assistance
as to the acceptable location for a proper repair and the
repair of speed rated tires. Do not use plug repairs. They
may cause further damage to the tire. They are not
always air tight and the plug may fail. Do not exceed
posted speed limits on any repaired tire. Certain tire
manufacturers speed ratings are voided if the tire is
repaired. Although a tire was properly repaired, internal structural
damage resulting from the puncture may have occurred.
Sometime later the damage may cause the tire to be
removed from service.
If the tire has a puncture in the tread which exceeds
1/4 inch (6mm), the tire must be replaced. If any tire has
sustained a puncture, have the tire inspected internally
by a tire retailer for possible damage that may have
occurred.
Improper mounting and inflation procedures can cause
an explosion of the tire/rim assembly. Only specially
trained persons should perform these tasks. Contact
your tire store or retailer for assistance.
CAUTION - Never, under any c
ircumstance, introduce a
flammable substance into a tire.
WHEEL ALIGNMENT AND BALANCING
Wheel alignment and balancing are important for safety
and maximum mileage from your tires. Check how your
tires are wearing at least once a month. If your tires are
wearing unevenly, such as the inside shoulder of the tire
wearing faster than the rest of the tread, or if you detect
excessive vibration, your vehicle may be out of align-
ment or balance. These conditions not only shorten the
life of your tires, but adversely affect the handling char-
acteristics of your vehicle which could be dangerous. If
you detect irregular wear or vibration, have your align-
ment and balance checked immediately. Tires which
have been run underinflated will show more wear on the
shoulders than in the center of the tread.
(Continued on next page)
IMPORTANT TIRE SAFETY INFORMATION141

HARD BRAKING
You must inspect your tires after any hard braking cir-
cumstances or after tires have slid on the pavement.
This can cause a flat spot in a section of the tire tread.
TIRE SPINNING
Never spin your tires above a speedometer reading of
35 mph (55 km/h) if your vehicle becomes stuck. The
centrifugal force generated by the free spinning
tire/wheel assembly may cau se a sudden tire explo-
sion, resulting in vehicle damage and/or serious per-
sonal injury or death. Never allow anyone to stand near
or behind a tire spinning at high speed while attempting
to push a vehicle that is stuck. When in mud, sand,
snow, ice or other slippery conditions, do not indulge in
excessive wheel spin. In such conditions, with auto-
matic tran smission vehicles , by accelerating the engine
excessively, it is possible to spin one of the drive tires
beyond its speed capability. This is also true when bal-
ancing a drive tire/wheel assembly using the engine of
the vehicle to spin the wheel.
TIRE TREAD
Tires must be replaced when the depth of the tread
reaches 2/32 inch (1.6 mm). Tires are manufactured
with tread wear indicators molded into the tire grooves
which indicate tread wearout. As tires approximate
2/32 inch (1.6 mm) wearout, the tread gauge becomes
thinner and more vulnerable to the effects of road haz-
ards. Also, worn tires are more subject to hydroplaning,
which can cause loss of control. Therefore, visual tire
inspection becomes more crucial as the tires wear out.
WORN TIRES
Never drive on worn tires. Tires should be replaced by
trained personnel when 2/32nds of an inch tread depth
remains, as indicated by the tread wear indicators molded
into the tread grooves. In most states, it is illegal to drive
with less than 2/32nds of an inch of tread remaining.
TIRE MIXING
For best performance select tires similar in size and load
rating to the original equipment tires. It is recom-
mended that the same size and type of tire be used on
all four wheel positions. In certain tires, casing ply ma-
terial and ply construction may vary as indicated on the
sidewall of the tire. When changing or replacing tires, it
is preferred that all four tires are the same construction
type (i.e., High Performance, All Season, Mud & Snow)
and construction (Radial or Bias Ply). Before mixing tires
of different types on a vehicle in any configuration, be
sure to check the vehicle Owner’s Manual for its recom-
mendations.
Tires which meet the Rubber Manufacturer’s Associa-
tion (RMA) definition of mud and snow tires are marked
M/S, M+S, M&S. On such tires, this designation is
molded into the sidewall. Tires without this notation are
not recommended for mud and/or snow driving.
If snow tires are needed, it is necessary to select tires
equivalent in size and load rating to the original equip-
ment tires. Always fit performance snow tires in sets of
four (4) for optimum mud & snow traction and mainte-
nance of vehicle handling characteristics. If you do not,
it may adversely affect the safety and handling of your
vehicle. It is also important to check the vehicle Owner’s
Manual before mixing or matching tires on 4-wheel drive
vehicles as this may require special precautions. Please refer to your Owner’s Manual for more informa-
tion on tire replacement precautions.
TIRE ROTATION
Tires on your Infiniti vehicle should be rotated every
7,500 miles or as irregular wear develops. If irregular
wear becomes apparent or if the wear rate on the tires is
perceptibly uneven, the tires should be rotated in such a
way to alleviate the problem. Check your vehicle for any
mechanical problems and correct if necessary. Any rota-
tion pattern or procedure may be followed including
those indicated in the Owner’s Manual. Some tires have
arrows on the sidewall showing the direction in which
the tire should turn. When rotating this type of tire, care
must be taken to maintain the proper turning direction
as indicated by the arrows.
Some vehicles have different
tire sizes specified for front and rear axles. Tires on these
vehicles should not be rotated side to side (unless they
are non-directional) . Where a temporary type spare tire
is available, it should not be included in the tire rotation
schedule. Such tires are intended for temporary use
only.
REPLACING TWO TIRES
If your vehicle was originally equipped with four tires
that were the same size and you are only replacing two
of the four tires, install the new tires on the rear axle.
Placing new tires on the front axle may cause loss of
vehicle control in some driving conditions and cause an
accident and personal injury.
(Continued on next page)
42 IMPORTANT TIRE SAFETY INFORMATION1

TRAILER TOWING
If you anticipate towing a trailer, you should see a tire
retailer for advice concerning the correct size of tire and
pressure. Tire size and pressure will depend on the type
and size of the trailer and hitch utilized, but in no case
must the maximum cold inflation pressure or the tire
load rating be exceeded. Check the tire decal and your
Owner’s Manual for further recommendations on trailer
towing.
TIRE ALTERATIONS
Do not perform any alterations on your tires. Alterations
may prevent proper performance, leading to tire dam-
age, which can result in an accident. Tires which be-
come unserviceable due to alterations such as truing,
whitewall inlays, addition of balancing or sealant liq-
uids, may be excluded from warranty coverage. Consult
your tire warranty.
HIGH PRESS URE TEMPORARY SPARE TIRES
1) The high-pressure spare tire in your Infiniti ve-
hicle is designed for temporary use only and
must not be used continually as a regular tire.
The standard tire should be repaired and/or
replaced as soon as possible.
2) Avoid driving over obstacles that may damage the tire through impact or cutting, such as
potholes, g lass,metal, etc.
3) Speed must not exceed 50MPH (80km/h) for non-speed-rated temporary spare tires. 4) Temporary spare tires have a limited treadlife
which can vary depending on road conditions
and your driving habits. The spare tire should
be returned to the trunk as soon as the stan-
dard tire can be repaired or replaced.
5) Because the high-pressure spare tire was spe- cifically designed for your car, it should not be
used on any other vehicle.
6) Do not use snow chains on your high-pressure spare. This could cause damage to your
vehicle.
7) Check the tire’s cold inflation pressure monthly and maintain at 60psi (4.2kg/cm2) even when
not in use.
8) The high-pressure spare tire should not be used with any other rim nor should standard
tires, wheel covers, or trim rings be used on the
high-pressure spare tire rim which was origi-
nally installed.
9) When the tread wear indicator appears on the tire, replace it only with the same type spare
tire.
10) Do not enter an automatic carwash with a tem- porary spare tire fitted.
11) Do not make a sharp turn or apply the brakes suddenly when driving on a high-pressure tem-
porary spare.
Note: When using any temporary type spare
tire, be sure to follow the vehicle Own-
er’s Manual instructions.
TIRE STORAGE
All tires should be stored in a cool dry place indoors so
that there is no danger of water collecting inside them.
When tires are stored they should be stored in a cool
place away from sources of heat and ozone such as hot
pipes and electric generators. Be sure that surfaces on
which tires are stored are clean and free from grease,
gasoline or other substances which could deteriorate
the rubber. (Tires exposed to these materials during
storage or driving could be subject to sudden failure.)
To Avoid Damage to your Tires and Possible
Accident:
● Check tire pressure at least once a month when
tires are cold and before long trips.
● Do not underinflate/overinflate.
● Do not overload.
● Drive at moderate speeds, observe legal limits.
● Avoid driving over potholes, obstacles, curbs or
edges of pavement.
● Avoid excessive wheel spinning.
● If you see any damage to a tire, replace with spare
and see the tire manufacturer’s retailer or your
Infiniti retailer .
For further information, the Consumer Tire Guide on
passenger tire care, safety and mileage performance is
available in the United States by writing the Tire Indus-
try Safety Council, Box 1801, Washington, D.C. 20013.
IMPORTANT TIRE SAFETY INFORMATION143

ROADSIDE ASSISTANCE
As part of theInfiniti Total Ownership Experience ® ,
Roadside Assist ance is available to you, 24 hours a day,
365 days a year, for emer gency roadsideassistance
should the need arise for any of the following items:
●Mechanical Breakdown
●Flat Tire
●Accident/Collision (One-way tow – loaner vehicle not
included)
●Out of Gas
●Lock-out service
●Dead 12V Battery
All Roadside Assist ance services are provided exclu-
sively by Cross-Country Motor Club, Inc., Boston,
Massachusetts 02155, except in Alaska, California,
Oregon, Wisconsin and Wyoming, where services are
provided by Cross-Country Motor Club of California,
Inc., Boston, Massachusetts 02155.
HOW TO USE ROADSIDE ASSISTANCE
Should one of the disablements listed above occur,
simply call the toll free number, 1-800-662-6200, and
advise the Roadside Assistance Representative of your
name, the vehicle identification number (VIN) of your
car, your location, and the nature of the problem. (When
travelling in Canada call 1-800-835-0221.) The VIN can
be found imprinted on a plate affixed to the upper
dashboard on the driver’s side of your Infiniti. The VIN is
also printed on the permanent Infiniti Total Ownership
® Program card which will be sent to you approximately
6 weeks after purchase of your new Infiniti.
COVERAGE
Roadside Assistance is provided for all Infiniti vehicles
from the date the vehicle is delivered to the first retail
buyer or otherwise put into use, whichever is earlier, for
a period of 48 months, without regard to mileage.
Roadside Assistance is available to an yone operating
the Infiniti vehicle with the authorization of the owner.
[For purpose of Roadside Assist ance benefits, “owner”
includes the lessee of a leased vehicle.] These services
are transferable with the resale of the vehicle for the
time remaining on the original Infiniti new vehicle lim-
ited warranty coverage period. Roadside Assistance is
available throughout the Continental United States and
Canada.
ON-SITE AND TOWING SERVICE
Depending on the type of vehicle problem you are expe-
riencing, the R oadside Assistance Represent ative will
determine the appropriate roadside assistance and/or
flatbed (towing) service to be dispatched. In most
cases, minor disablement services such as flat tire
change, lock-out service, out-of-gas delivery, etc., can
be performed onsite so that you can be on the road
again as soon as possible. There is no charge for the
dispatch of onsite or towing service. Any charges for the
replacement of keys, gas or non-warranty items will be
your responsibility at the time of the repair or service.
Whenever possible, flatbed (towing) service will be dis-
patched for mechanical disablements or accident/ col-
lisions which render the vehicle inoperative. There is no
charge for the towing service. Roadside Assistance will
arrange to transport the vehicle to the nearest Infiniti
retailer , if one is located within 250 miles, or to another
authorized alternate service facility. Warranty covered repairs will be provided for under the terms of the appli-
cable express Infiniti limited warranty. However, any
nonwarranty or accident/collision repairs will be your
responsibility.
NOTE:
You may be required to sign a receipt at the time of
disablement to acknowledge receipt of the Roadside
Assistanc
e service rendered.
EXCLUSIONS
Roadside Assistance is not a warrantyand is not pro-
vided under any Infiniti or Nissan warranty, butisa
service which is provided to you as part of the Infiniti
Total Ownership Experience ® to minimize any unfore-
seen vehicle operation inconvenience. Potential liabil-
ity is expressly limited to the cost of the listed benefits
and does not extend to incidental or consequential
damages such as loss of use inconvenience, loss of pay,
or commercial loss.
Roadside Assistance benefits exclude any costs related
to repairs, parts replacement, labor, etc. which are in-
curred as a result of accident/ collision, vehicle abuse,
racing, vandalism or other items not covered by the
Infiniti New Vehicle Limited Warranty. Also excluded are
services for snow tires, repair to studs, mounting or
demounting of snow chains, and any fines, fees or taxes
which are associated with impound towing as a result of
actual or alleged violation of any laws or regulations.
(Continued on next page)
44 INFINITI TOTAL OWNERSHIP EXPERIENCE ® BENEFITS

EMERGENCY TRAVEL EXPENSE/TRIP
INTERRUPTION BENEFITS
If you experience a mechanical breakdown more than
100 miles from your primary residence, you may be
eligible for the following reasonable trip interruption
benefits:
●Meals
●Lodging
●Substitute transportation
●Costs to reunite the vehicle and owner, after warranty
repairs have been completed.
The Roadside A ssistance Representative, ( toll free num-
ber 1-800-662-6200), will explain Emergency Travel
Expense/Trip Interruption benefits in detail and provide
authorization of appropriate benefits. (When travelling
in Canada, call 1-800-835-0221.) In some situations
you may be required to pay for these benefits initially. If
so, the representative will p rovide instructions for reim-
bursement procedures. You must keep records of these
expenses and submit them upon request. Emergency
Travel Expense/Trip Interruption Benefits are not avail-
able for accident/collision and/or other non-
warrantable disablements.
SERVICE LOAN CAR PROGRAM
As part of The Infiniti Total Ownership Experience ®,a
participating Infiniti retailer will provide you with a com-
plimentary Infiniti Service Loan Car when you present
your Infiniti vehicle for warranty repair to a participating
Infiniti retailer during the new vehicle limited warranty
basic coverage period, subject to availability and the
eligibility requirements listed below.
The Eligibility Requirements for Service Loan Car are as
follows:
●Only available during the 4 years/60,000 mile
Infiniti New Vehicle Limited Warranty basic coverage
period.
●You must be 21 years of age or older with a valid U.S.
driver’s license.
●You must provide proof of primary insurance.
●You must schedule the service appointment in ad-
vance.*
●Other restrictions apply to loan car including mileageuse and days use limitations.**
*Depending upon availability, exc eptions to the service
appointment requirement may be made in the event
your vehicle is inoperable due to unexpected mechani-
cal failure. In such a circumstance the participating
Infiniti retailer will strive to provide you with a Service
Loan Car if possible. ** Ask your retailer for details.
Note:
This program is NOT a warranty, and is NOT part of
the Infiniti New Vehicle Limited Warranty, but rather a
benefit of The Total Ownership Experience ®. This pro-
gram is subject to change without notice at any time.
INFINITI TOTAL OWNERSHIP EXPERIENCE ® BENEFITS 45

LONG TERM PROTECTION FOR YOUR
INFINITI...
For extra peace of mind, you can choose from a full suite
of Infiniti Elite® Assurance Products to protect your
investment in new or pre-owned Infiniti vehicles, in-
cluding: Extended ProtectionPlan, Prepaid Mainte-
nance Plan, Tire & Wheel Protection Plan, Theft Protec-
tion Plan, Key Replacement Plan, and our bundled
Platinum Protection Plan that provides Tire and Wheel
Road Hazard Protection, Paintless Dent Repair Wind-
shield Repair and Emer gency RoadsideAssistance.
Backed by Infiniti and designed exclusively for Infiniti
owners, our Extended Prot ection Plan and Prepaid
Maintenance Plan are available in a variety of coverage
levels and time and mileage intervals, enabling you to
customize a plan to suit your personal driving habits
and length of ownership. Infiniti Elite® Assurance Prod-
ucts provide you with quality long-term protection and
enhanced peace of mind. Just a few of its major features:
1. With Infiniti Elite® Extended Protection Plan, you canchoosecoverageforupto
8 years/120,000 miles to help guard against rising
repair costs.
2. Repairs are performed at participating Infiniti re- tailers throughout the U.S., excluding U.S. Territo-
ries. Repairs at these retailers are performed by
factory-trained technicians using Genuine Infiniti
or Infiniti-approved new or remanufactured parts
to maintain your vehicle in top running condition.
3. Payment-free service, other than your deductible (if applicable). retailers are paid directly by Infiniti.
4. All Infiniti Elite® Extended Protection Plans are transferable to subsequent owners, thus ensuring
flexibility of your investment and helping to en-
hance the resale value of your Infiniti.
5. Customer assistance is available throughout the
U.S. at any Infiniti retailer, or by calling 1-800-662-
6200. 6. 0% financing is available for qualified
applicants for Extended Pr otection Plans and Pre-
paid Maintenance Plans.
YOU SIMPLY CAN’T GET BETTER LONG-TERM
PROTECTION FOR YOUR MONEY THAN WITH
INFINITI ELITE®!
For details, please contact your authorized Infiniti retailer,
visit infinitiusa.com or complete the attached business
reply card (no postage necessary) and mail it to:
Infiniti Elite® Protection Program Headquarters
P.O. Box 685004
Franklin, TN 37068-9965
We will send you a complete information packet — the
quicker you act, the sooner you can enjoy the full pro-
tection of an Infiniti Elite® service contract.
NOTE:
Infiniti Elite® service contracts for Infiniti vehicles can
only be purchased from an authorized Infiniti retailer.
Vehicles in-service less than 6 months and have less
than 6,000 miles are eligible for a new Infiniti Elite®
service contract. Pre-owned plans are available at the
time of sale for vehicles within ten (10) model years and
fewer than 100,000 actual vehicle miles, or post-sale if
the vehicle is still under the factory New Vehicle Pow-
ertrain Limited Warranty (6 years/70,000 miles). See
your local Infiniti retailer for details.
46 INFINITI ELITE EXTENDED PROTECTION PLAN

OWNER INFORMA TIONOwner's NameAddressCity
Sate Zip Code
VEHICLE INFORMA
TION
Vehicle Identification Number
Miles
Date of Delivery
Mileage at Delivery
Selling Dealer NameAddressCity
Sate Zip Code
INFINITI EXTENDED PROTECTION PLAN INFORMA TIONPolicy No.
Expiration Date
Months of Coverage
Expiration Mileage
Infiniti Extended Protection Plan coverage must be confirmed. See your A\
greement for details.ODOMETER REPLA
CEMENT
Date
MileageMiles
Dealer NameAddressCity
StateZip Code
Note:
Read this booklet carefully and keep it in your vehicle. Present it to an authorized Infiniti
dealer
when warranty service is required. It should remain with your vehicle when you sell it sosubsequent owners will know of any remaining warranty coverage.
1942769 EN Infiniti HEV Warr Cover.indd 29/23/15 12:45 PM