INFINITI Q50 HYBRID 2016 Warranty Information Booklet

SAFETY WARNINGS
Property damage, serious injury or death may result from:●TIRE FAILURE DUE TO UNDERINFLATION/
OVERLOADING/ MISAPPLICATION.
Follow the vehicle Owner’s Manual or tire placard in
vehicle.
●TIRE FAILURE DUE TO IMPACT DAMAGE/IMPROPER
MAINTENANCE.
Tires should be inspected regularly by a qualified
technician for signs of damage, such as punctures or
impacts.
●TIRE FAILURE DUE TO IMPROPER REPAIRS.
See Rubber Manufacturer’s Association (RMA) es-
tablished repair procedures at www.rma.org and/or
go to www.goodyear.com for information on proper
repair procedures.
●EXPLOSION OF TIRE/RIM ASSEMBLY DUE TO IM-
PROPER MOUNTING.
Only specially-trained persons should mount tires.
When mounting tires, use safety cage and clip-on
extension air hose to inflate.
●FAILURE TO MOUNT RADIAL TIRES ON APPROVED
RIMS.
●FAILURE TO DEFLATE SINGLE OR DUAL ASSEMBLIES
COMPLETELY BEFORE DEMOUNTING.
●TIRE SPINNING.
On slippery surfaces such as snow, mud, ice, etc., do
not spin tires in excess of 35 mph (55 kph), as indi-
cated on the speedometer.
●EXCESSIVE WHEEL SPINNING.This can also result in tire disintegration or axle failure.
WARNING: Vehicle handling, traction, ride comfort and
other performance parameters may be significantly af-
fected by a change in tire size or type. Before replacing
tires, always consult and follow the vehicle Owner’s
Manual because some vehicle manufacturers prohibit
changing tire size. When selectin g tires that are different
from the original equipment size make certain: (1) The
tires have adequate load carrying capacity based on the
vehicle placard, (2) The tires have sufficient inflation
pressure to carry the load and (3) There is proper clear-
ance with no interference points between the tire and
vehicle. The consumer must be aware to always drive
safely and obey all traffic laws. Avoid sudden, sharp
turns or lane changes. Failure to follow any of these
warnings may result in loss of control of the vehicle,
leading to an accident and serious injury or death.
TIRE CARE AND MAINTENANCE GUIDE
The easiest way t o help ensure satisf actory mileage and
performance from your Goodyear or Dunlop tires is to
give them a simple but frequent (at least monthly) in-
spection for proper inflation, ev en treadwear, and the
presence of any damage.
DO MAINTAIN PROPE R INFLATIONPRESSURE
IN YOUR TIRES
Proper inflation pressure is necessary for optimum tire
performance, safety and fuel economy. Check inflation
pressures at least once a month and before long trips. Use
an accurate tire pressure gauge. Always check pressures
when the tires are cold (when the vehicle has been driven
less than one mile). If you must check inflation when the tires are hot, add 4 psi (27 kPa) to the recommended cold
inflation pressure. It is difficult to tell just by looking at
radial tires whether they are underinflated.
*
Furthermore, when operating a vehicle equipped with
radial tires, it is difficult to notice when a tire has gone
flat or nearly flat since the “feel” of the vehicle does not
change significantly.
Progressive air loss may result from punctures, cuts,
curbing, impacts or partial bead unseating. Some fit-
ment causes for air loss are (1) incomplete bead seat-
ing, (2) bead tearing caused by a machine tool due to
insufficient lubrication or improper adjustment, (3)
leaking valve core or rubber valve components should
be replaced when problems are detected and whenever
tires are replaced.
Always maintain inflation pressure at the level recom-
mended by the vehicle manufacturer as shown on the
vehicle placard, vehicle certification label or in the ve-
hicle Owner’s Manual:
Underinflation is the leading cause of tire failure and may
result in severe cracking, component separation or “blow-
out.” It reduces tire load capacity, allows excessive side-
wall flexing and increases rolling resistance, resulting in
heat and mechanical damage. Maintaining proper infla-
tion pressure is the single most important thing you can do
to promote tire durability
and maximize tread life.
Overinflation increases stiffness, which may deteriorate
ride and generate unwanted vibration. Overinflation
also increases the chances of impact damage.
(Continued on next page)
* Evidence of air loss or repeated underinflation always requires expert ins pection to determine the source of leakage and tire removal to determine repairability. To avoid injury, NEVER
attempt to reinflate a tire that has been run severely underinflated.
28 GOODYEAR/DUNLOP TIRE LIMITED WARRANTY

DON’T OVERLOAD YOUR VEHICLE OR TIRES
Check your vehicle Owner’s Manual to determine the
load limits. Overloading your vehicle places stress on
your tires and other critical vehicle components. Over-
loading a vehicle can cause poor handling, increased
fuel consumption and may cause tire failure. Overload-
ing your tires can result in severe cracking, component
separation or blowout.
Never fit your vehicle with new tires that have less load
capacity than shown on the vehicle tire placard and
remember that optimum rim width is important for
proper tire load distribution and function.
The maximum load capacity stamped on the sidewalls
of P-Metric & European Metric tires is reduced by 10%
when used on a light truck, utility vehicle or trailer.
Never fit P-Metric or European Metric tires to light trucks
that specify LT-type replacement tires.
DON’T SPIN YOUR TIRES EXCESSIVELY
Avoid excessive tire spinning when your vehicle is stuck
in snow, ice, mud or sand. The centrifugal forces gener-
ated by a free-spinning tire/wheel assembly may cause
sudden tire explosion resulting in vehicle damage
and/or serious personal injury to you or a bystander.
Never exceed 35 mph/55 km/h, as indicated on your
speedometer. Use a gentle backward and forward rock-
ing motion to free your vehicle for continued driving.
Never stand near or behind a tire spinning at high
speeds. For example, while attempting to push a vehicle
that is stuck or when an on-the-car spin balance ma-
chine is in use.
DO CHECK YOUR TIRES FOR WEAR
Always remove tires from service when they reach two
thirty-seconds of an inch (2/32) remaining tread depth.
All new tires have treadwear indicators which appear as
smooth banks in the tread grooves when they wear to
the two thirty-seconds of an inch (2/32) level. Many wet
weather accidents result from skidding on bald or nearly
bald tires. Excessively w orn tires are also more suscep-
tible to penetrations.
DO CHECK YOUR TIRES FOR DAMAGE
Frequent (at least monthly) inspection of your tires for
signs of damage and their general condition is impor-
tant for safety. If you have any questions, have your tire
Retailer inspect them. Impacts, penetrations, cracks,
knots, bulges or air loss always require tire removal and
expert inspection. Never perform a temporary repair or
use an inner tube as a substitute for a proper repair.
Only qualified persons should repair tires.
PROPER TIRE REPAIR
NOTE: Goodyear and Dunlop do not warrant any inspec-
tion or repair process. The repair is entirely the respon-
sibility of the repairer and should be made in accor-
dance with established Rubber Manufacturers
Association (RMA) procedures.
TIRE PRESS URE MONITORING SYSTEM ALERT
Refer to your vehicle Owner’s Manual for more informa-
tion on what to do if the tire pressure warning system
activates.
THE CONVENIENCE (TEMPORARY) SPARE
The Convenience (Temporary) Spare is designed, built,
and tested to the high engineering standards set by
North America’s leading car manufacturers and to
Goodyear and Dunlop’s own high standards of quality
control. It is designed to take up a minimum of storage
space and, at the same time, fulfill the function of a
spare tire when needed. The spare is kept in its storage
space, fully inflated at 60 psi. To be sure it is always
ready for use, the air pressure should be checked on a
regular basis.
The Convenience (Temporary) Spare can be used in
combination with the original tires on your vehicle. You
can expect a tire tread life of up to 3,000 miles
(4,800 kilometers), depending on road conditions and
your driving habits. To conserve tire tread life, return the
spare to the storage area as soon as it is convenient to
have the standard tire repaired or replaced.
The Convenience (Temporary) Spare weighs less than a
standard tire so it’s easier to handle. It also helps re-
duce the total car weight which contributes to fuel
economy.
The wheels used with the Convenience (Temporary)
Spare are specifically designed for use with high pres-
sure spares and should never be used with any other
type tire.
(Continued on next page)
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY 29

DON’T ATTEMPT TO MOUNT YOUR OWN TIRES
Serious injury or Death may result from explosion of
tire/ rim assembly due to improper mounting proce-
dures. Follow tire manufacturer’s instructions and
match tire diameter to rim diameter. Mount light truck
radials on rims approved for radial service. Do not apply
bead sealer. This can inhibit bead seating. Lubricate
beads and tire rim (including tube or flap) contact sur-
faces. Lock assembly on mounting machine or place in
safety cage. STAND BACK and never exceed 40 psi to
seat beads. Never use a volatile substance or a rubber
“donut” (also known as a bead expander or “O-Ring”) to
aid bead seating. Only specially-trained persons should
mount tires.
DON’T MIX TIRES OF DIFFERENT SIZES AND
TYPES ON THE SAME AXLE
For optimum handling and control, Goodyear and Dun-
lop recommend fitment of four (4) tires of the same type
and size unless otherwise specified by the vehicle
manufacturer.
WARNING: Before you replace your tires, always consult
the vehicle Owner’s Manual and follow the vehicle
manufacturer’s replacement tire recommendations. Ve-
hicle handling may be significantly affected by a change
in tire size or type. When selecting tires that are different
than the Original Equipment size, see a professional
installer in order to make certain that proper clearance,
load carrying capacity and inflation pressure is se-
lected. Never exceed the maximum load capacity and
inflation pressure listed on the sidewall of the tire. Al-
ways drive safely and obey all traffic laws. Avoid sud-
den, sharp turns or lane changes. Failure to follow this warning may result in loss of control of the vehicle,
leading to an accident and serious injury or death.
When replacing tires, you must maintain the outside
diameter and load carrying capacity of the Original
Equipment tire. Inflation pressure may need to be ad-
justed to avoid overloading the tire. Consult the Tire &
Rim Association Load and Inflation Tables, ETRTO or
JATMA standards for correct load and inflation informa-
tion.
NEVER FIT TIRES TO A VEHICLE THAT HAVE
LESS LOAD CARRYING CAPACITY THAN AS
REQUIRED BY THE ORIGINAL EQUIPMENT
MANUFACTURER
Examples: Many vehicles, such as large passenger
vans, require Load Range E tires as designated by the
vehicle manufacturer. Fitment of a tire, such as a Load
Range D, with less carrying capacity is not allowed.
In other cases, tires of the same size may carry different
load indexes in the service description. You must make
certain the replacement tires fitted to the vehicle have a
load carrying capacity equal to or greater than what the
Original Equipment manufacturer specifies.
FOLLOW THESE ADDITIONAL GUIDELINES
NOTE:
Goodyear manufactured and/or marketed European-
Metric passenger tires and P-Metric passenger tires are
interchangeable as long as they have the same section
width, same aspect ratio, same rim diameter.
CAUTION
Never substitute a “Standard Load” (SL) tire for
an Extra Load (XL) tire. If the vehicle was origi-
nally equipped with “Extra Load ” (XL) tires, re-
place those tires with similar sized XL tires.
When installing only two tires, fit the tires with the
deepest tread depth on the rear axle. If radials and
non-radials must be fitted to the same vehicle, fit radials
on rear axle. Never mix radials and non-radials on the
same axle. When fitting snow tires or all-season tires to
performance vehicles, always fit in sets of four. It is not
recommended to fit tires with different speed ratings. If
tires with different speed ratings are installed on a ve-
hicle, they should be installed with like pairs on the
same axle. The speed capability of the vehicle will be-
come limited to that of the lowest speed rated tires.
Use of lift kits with some vehicle/tire combinations can
cause instability. When changing tire sizes, always con-
sult Retailer for optimum rim width and carefully check
vehicle/tire clearances.
RETREADED TIRES
Retreaded passenger and light truck tires are not war-
ranted by Goodyear and Dunlop for any reason. Good-
year and Dunlop speed ratings and U.S. Department of
Transportation test compliance certifications are voided
for retreaded tires.
(Continued on next page)
30 GOODYEAR/DUNLOP TIRE LIMITED WARRANTY

DO MAINTAIN VEHICLESUSPENSION, WHEEL
ALIGNMENT AND BALANCE AND ROTATE YOUR
TIRES
Lack of rotation, worn suspension parts, underinflation/
overinflation, wheel imbalance and misalignment can
cause vibration or irregular tire wear. Rotate your tires
according to your vehicle manufacturer’s recommenda-
tions or at maximum intervals of
6,000 miles/10,000 km.
FOR ADDITIONAL INFORMATION, SEE THE “BE TIRE
SMART/ PLAY YOUR PART BROCHURE” PUBLISHED BY
THE RUBBER MANUFACTURERS ASSOCIATION (RMA). A
COPY OF THIS BROCHURE CAN BE DOWNLOADED FROM
THE RMA WEBSITE:
www.rma.org/publications/consumer_tire_information
You must go to an authorized Goodyear or Dunlop out-
let for replacement tires and all warranty service.
TIRE SERVICE LIFE
Tires are designed and built to provide many thousands
of miles of excellent service. For maximum benefit, tires
must be maintained properly to avoid tire damage that
may result in removal from service before the tread is
worn down to minimum depth.
It is not practical to accurately predict the service life of
any specific tire in chronological time since service con-
ditions vary widely. The serviceability of a tire over time
is a function of the storage and service conditions (in-
flation pressure, load, speed, road hazard injury, etc.) to
which a tire is subjected. Consumers should not rely
solely on the appearance of the tire, but should be
aware of any change in dynamic performance such as
increased air loss, noise or vibration, which could be a sign to remove the tire. Therefore, it is essential to have
tires, including spares, inspected regularly (at least
monthly) for proper inflation pressure, damage and
treadwear.
FOR SERVICE ASSISTANCE OR INFORMATION, FIRST
CONTACT THE NEAREST GOODYEAR OR DUNLOP RE-
TAILER.
1) For assist
ance in locating the nearest
Goodyear or Dunlop Retailer, look in the
Yellow Pages under Tire Retailers – New.
2) Go to www.goodyear.com for U.S. or www. goodyear.ca for Canada.
For Dunlop tires, go to www.dunloptires.
com for U.S. & Canada.
If additional assistance is required, call
the Customer Assistance Center
at 1-800-321-2136 for U.S. or
1-800-387-3288 for Canada.
Or write to:
Customer Assistance Center
Dept 728
1144 East Market Street
Akron, OH 44316-0001
In Canada, call the C lient Assistance Cen-
tre
at 1-800-387-3288 or write to:
Client Assis tance Centre
450 Kipling Avenue
Toronto, Ont. M8Z 5E1
Check your vehicle’s Owner’s Manual (or your vehicle)
to determine if it is equipped with run-flat (extended
mobility) tires. If your vehicle is equipped with run-flat
tires, the following applies:
RUN-FLAT TECHNOLOGY EXTENDED MOBILITY TECH-
NOLOGY (EMT™), RUNONFLAT® (ROF) AND DUNLOP
SELF-SUPPORTING TECHNOLOGY (DSST®) ORIGINAL
EQUIPMENT TIRES
IMPORTANT SAFETY INFORMATION
OPERATIONAL MONITORING
The information contained in this Limited Warranty Bro-
chure applies only to the Original Equipment tires sup-
plied with your vehicle. In order for Goodyear Run-Flat
(Extended Mobility Technology [EMT], RunOnFlat [ROF])
or Dunlop Run-Flat (Dunlop Self- Supporting Technology
[DSST]) tires to obtain the performance criteria stated
within this Limited Warranty, Goodyear or Dunlop Run-
Flat tires must use specific parts, such as a low tire
pressuremonitoring system authorized by the Original
Equipment vehicle manufacturer.
RUN-FLAT TIRE FEATURE:
The Goodyear or Dunlop Run-Flat tire is a high-
performance tire with a remarkable feature: It can oper-
ate for limited distances with very low or even no infla-
tion pressure (refer to your Vehicle Owner’s Manual for
these limitations). This is an important benefit, espe-
cially if inflation loss occurs at a location where imme-
diately stopping your vehicle could be hazardous.
(Continued on next page)
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY 31

TIRE PRESSURE MONITORING SYSTEM ALERT
Refer to your vehicle Owner’s Manual for more informa-
tion on what to do if the tire pressure warning system
activates.
WARNING
If the tire pressure-monitoring system signals an alert,
follow these safety precautions to prevent a loss of
vehicle control that could result in serious personal
injury or death:
●Slow your speed. Do not exceed 50 mph (80 kph).
●Avoid hard cornering, hard braking and severe han-
dling maneuvers.
●Avoid potholes and other road hazards.
Remember that when your tires have lost air pressure,
your vehicle’s handling capability is reduced, particu-
larly during severe maneuvers.
TO PROLONG TIRE LIFE DURING A SYSTEM ALERT
The Goodyear or Dunlop Run-Flat tire can be driven at
low or zero air pressure (refer to your vehicle Owner’s
Manual for these limitations). To help prolong the life of
a tire operating under low-inflation conditions, drive at
a speed as far below 50 mph (80 kph) as possible. Also,
drive the shortest distance possible before obtaining
tire service. Taking these precautions will increase the
chance that your tire will be repairable. SERVICE AFTER A SYSTEM ALERT
To obtain service after operating under low-inflation
conditions, contact your Goodyear or Dunlop Run-Flat
service facility. Trained service personnel will inspect
your tires to determine if they are in need of repair or
replacement. To locate the nearest authorized Goodyear
or Dunlop Run-Flat service facility, call 1-800-
GOODYEAR (1-800-466-3932).
WARNING
Because of the unique characteristics of Run-Flat tires,
the wheels on which they are mounted and your vehi-
cle’s tire pressure monitoring system, all tire service
work other than routine inflation maintenance and ex-
ternal inspections must be performed by service per-
sonnel at a Goodyear or Dunlop Run-Flat service facility.
Do not attempt to mount or demount Run-Flat tires your-
self; serious injury or death could result. Only specially
trained persons should mount, demount and repair
Run-Flat tires, and more than 40 psi (270 kPa) may be
required to seat beads. A safety cage and clip-on exten-
sion air hose must be used if more than 40 psi (270kPa)
is need to seat beads.
TIRE REPAIR
Like any other Goodyear or Dunlop speed-rated, high-
performance tire, the Goodyear or Dunlop Run-Flat tire
mayberepairedtocorrectapunctureinthetread,but
PROPER MATERIALS AND PROCEDURES MUST BE USED.
Contact a Goodyear or Dunlop Run-Flat service facility for
information on proper repairs. For the location of the near-
est facility, call 1-800-GOODYEAR (1-800-466-3932).
WARNING
Goodyear and Dunlop Run-Flat tires are designed for use
only on certain original equipment wheels supplied with
a properly operating low tire pressure-monitoring sys-
tem. If applied to a vehicle without a properly operating
low tire pressure-monitoring system, the tires may fail
when operated in an underinflated condition, resulting
in loss of vehicle control and possible serious injury or
death. Application of these tires to a vehicle not
equipped with specified operational low tire pressure-
monitoring system constitutes improper and unsafe use
of this product.
OPERATIONAL MONITORING
The information contained in this Limited Warranty Bro-
chure applies only to the Original Equipment tires sup-
plied with your vehicle. In order for Goodyear Run-Flat
(Extended Mobility Technology [EMT], RunOnFlat [ROF])
or Dunlop Run-Flat (Dunlop Self- Supporting Technology
[DSST]) tires to obtain the performance criteria stated
within this Limited Warranty, Goodyear or Dunlop Run-
Flat tires must use specific parts, such as a low tire
pressure monitoring system authorized by the Original
Equipment vehicle manufacturer.
RUN-FLAT TIRE FEATURE:
The Goodyear or Dunlop Run-Flat tire is a high-
performance tire with a remarkable feature: It can oper-
ate for limited distances with very low or even no infla-
tion pressure (refer to your Vehicle Owner’s Manual for
these limitations). This is an important benefit, espe-
cially if inflation loss occurs at a location where imme-
diately stopping your vehicle could be hazardous.
(Continued on next page)
32
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY

TIRE PRESSURE MONITORING SYSTEM ALERT
Refer to your vehicle Owner’s Manual for more informa-
tion on what to do if the tire pressure warning system
activates.
WARNING
If the tire pressure-monitoring system signals an alert,
follow these safety precautions to prevent a loss of
vehicle control that could result in serious personal
injury or death:
●Slow your speed. Do not exceed 50 mph (80 kph).
●Avoid hard cornering, hard braking and severe han-
dling maneuvers.
●Avoid potholes and other road hazards.
Remember that when your tires have lost air pressure,
your vehicle’s handling capability is reduced, particu-
larly during severe maneuvers.
TO PROLONG TIRE LIFE DURING A SYSTEM
ALERT
The Goodyear or Dunlop Run-Flat tire can be driven at
low or zero air pressure (refer to your vehicle Owner’s
Manual for these limitations). To help prolong the life of
a tire operating under low-inflation conditions, drive at
a speed as far below 50 mph (80 kph) as possible. Also,
drive the shortest distance possible before obtaining
tire service. Taking these precautions will increase the
chance that your tire will be repairable.
SERVICE AFTER A SYSTEM ALERT
To obtain service after operating under low-inflation
conditions, contact your Goodyear or Dunlop Run-Flat
service facility. Trained service personnel will inspect
your tires to determine if they are in need of repair or
replacement. To locate the nearest authorized Goodyear
or Dunlop Run-Flat service facility, call 1-800-
GOODYEAR (1-800-466-3932).
WARNING
Because of the unique characteristics of Run-Flat tires,
the wheels on which they are mounted and your vehi-
cle’s tire pressure monitoring system, all tire service
work other than routine inflation maintenance and ex-
ternal inspections must be performed by service per-
sonnel at a Goodyear or Dunlop Run-Flat service facility.
Do not attempt to mount or demount Run-Flat tires your-
self; serious injury or death could result. Only specially
trained persons should mount, demount and repair
Run-Flat tires, and more than 40 psi (270 kPa) may be
required to seat beads. A safety cage and clip-on exten-
sion air hose must be used if more than 40 psi (270kPa)
is needed to seat beads.
TIRE REPAIR
Like any other Goodyear or Dunlop speed-rated, high-
performance tire, the Goodyear or Dunlop Run-Flat tire
mayberepairedtocorrectapunctureinthetread,but
PROPER MATERIALS AND PROCEDURES MUST BE USED.
Contact a Goodyear or Dunlop Run-Flat service facility for
information on proper repairs. For the location of the near-
est facility, call 1-800-GOODYEAR (1-800-466-3932).
WARNING
Goodyear and Dunlop Run-Flat tires are designed for use
only on certain original equipment wheels s upplied
with a properly operating low tire pressure-monitoring
system. If applied to a vehicle without a properly oper-
ating low tire pressure-monitoring system, the tires may
fail when operated in an underinflated condition, result-
ing in loss of vehicle control and possible serious injury
or death. Application of these tires to a vehicle not
equipped with specified operational low tire pressure-
monitoring system constitutes improper and unsafe use
of this product.
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY 33

WHO IS COVERED
The original owner of a MichelinPassenger orLight Truck
tire which bears the Michelin name and complete DOT
identification number.
WHAT IS COVERED AND FOR HOW LONG
Michelin Passenge r and Light Truck tires, used in normal
service on the vehicle on which they were originally
fitted and in accordance with the maintenance recom-
mendations and safety warnings contained in the own-
er’s manual and in the Important Tire Safety Informa-
tion Section of this booklet, are covered by this warranty
against defects in workmanship and material for the life
of the original usable tread, or 6 years from the date of
purchase, whichever comes first. At that time, all war-
ranties, express or implied, are terminated. The usable
tread is the original tread down to the level of the tread
wear indicators - 2/32nds of an inch (1.6mm) of tread
remaining. Date of purchase is documented by new
vehicle registration or tire sales invoice. If no proof of
purchase, coverage will be based on date of manufac-
ture.
WHAT IS NOT COVERED
Tires which become unserviceable due to:
●Road hazard injury (e.g., a cut, snag, bruise, impact
damage, puncture, whether repairable or not);
●Incorrect mounting of the tire, tire/wheel imbalance,
or improper repair;
●Underinfation, overinflation, improper maintenance
or other abuse;
●Mechanical irregularity in the vehicle such as wheel
misalignment resulting in uneven or rapid wear;
●Accident, fire, chemical corrosion, tire alteration, or
vandalism;
●Ozone or weather cracking.
WHAT MICHELIN WILL DO
PASSENGER AND LIGHT TRUCK TIRES
A tire which becomes unserviceable due to a condition
covered by this warranty will be replaced with a compa-
rable new Michelin tire, free of charge, when 2/32nds of
an inch (1.6mm) or less of the original tread is worn, (or
25% or less, whichever is most beneficial to the user)
and within 12 months of the date of purchase. Mounting
and balancing of tires is included. The cost of any other
service charges or applicable taxes are payable by the
user.
When more than 2/32nds of an inch of original tread
has been worn (or more than 25%, whichever is most
beneficial to the user) or after 12 months from date of
purchase, the user must pay the cost of a comparable
new Michelin passenger or light truck replacement tire
on a pro-rata b asis.The retailer shall determine the
charge by multiplying the percentage of the original
usable tread worn by the current actual selling price at
the adjustment location or the price on the current Mi-
chelin Base Price List, whichever is lower. This List is
based on a predetermined price intended to fairly rep-
resent the actual selling price of the tire. The cost of
mounting, balancing and any other service charges or
applicable taxes are payable by the user.
WHAT THE CONSUMER MUST DO
When making a claim under the terms of this warranty,
the consumer must present the tire to an authorized
Michelin Retailer. To locate an Authorized Tire Retailer,
check the yellow pages under “Tire Retailers - Retail.”
The vehicle on which the tire was used should be avail-
able for inspection.
It is essential that you read and understand the safety
and maintenance recommendations (see Safety Main-
tenance Information) for your tires.
CONDITIONS AND EXCLUSIONS
THIS WARRANTY DOES NOT PROVIDE COMPENSATION
FOR LOSS OF TIME, LOSS OF USE OF VEHICLE, INCONVE-
NIENCE OR CONSEQUENTIAL DAMAGE. TIRES PRE-
SENTED FOR CLAIM REMAIN THE PROPERTY OF THE CON-
SUMER AND MICHELIN ACCEPTS NO RESPONSIBILITY
FOR LOSS OF, OR DAMAGE TO, TIRES WHICH ARE IN THE
CUSTODY OR CONTROL OF A MICHELIN TIRE RETAILER
FOR THE PURPOSES OF INSPECTION FOR WARRANTY
ADJUSTMENT. IN THE EVENT OF A DISPUTED CLAIM, THE
CONSUMER MUST MAKE THE TIRE AVAILABLE FOR FUR-
THER INSPECTION.
NO MICHELIN REPRESENTATIVE, EMPLOYEE OR RE-
TAILER HAS THE AUTHORITY TO MAKE OR IMPLY ANY
REPRESENTATION, PROMISE OR AGREEMENT, WHICH
IN ANY WAY VARIES THE TERMS OF THIS WARRANTY.
THIS WARRANTY APPLIES ONLY IN THE UNITED STATES
AND CANADA.
(Continued on next page)
34 MICHELIN PASSENGER AND LIGHT TRUCK TIRE LIMITED WARRANTY

CONSUMER RIGHTS
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS,
AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY
FROM STATE TO STATE AND PROVINCE TO PROVINCE.
SAFETY MAINTENANCE INFORMATION
Read your vehicle owners manual, the information on
the sidewall of your tires, the vehicle tire information
placard and the Important Tire Safety Information sec-
tion of this booklet for essential safety and maintenance
information.
THE WARRANTOR
The warrantor of Michelin Tires is Michelin North
America, Inc. 1 Parkway South, P.O. Box 19001, Green-
ville, South Carolina 29602-9001.
For Client Assistance: 1-800-TIRE HELP (800- 847-3435)
- U. S. 1-800-461-8473 - Canada (outside Quebec)
1-800-565-7638 - Canada (Quebec)
DANGER
Disregarding any of the safety precautions and in-
structions contained in the Owner’s Manual or the
Important Tire Safety Information in this booklet
may result in tire failure or explosion causing seri-
ous personal injury or death.
MICHELIN PASSENGER AND LIGHT TRUCK TIRE LIMITED WARRANTY 35

CONTINENTAL/GENERAL TIRE LIMITED
WARRANTY AND ADJUSTMENT POLICY
This Limited Warranty and Adjustment (the “Policy”) is
issued by Continental Tire North America, Inc. (the “Com-
pany”) and is applicable for Continental/General-brand
original equipment tires and is a promise of replacement
under certain specified conditions. This Policy applies to
tires in normal service displaying adjustable conditions
(see Section 4) and does not require the existence of a
workmanship or material related condition in order to
qualify for adjustment. THIS POLICY IS NOT A WARRANTY
THAT YOUR TIRE WILL NOT FAIL OR BECOME UNSERVICE-
ABLE IF NEGLECTED OR MISTREATED.
1. ELIGIBILITYa. This Policy applies tothe owner ofPassenger Car,
Light Truck and Serva-Spare tires bearing Continen-
tal and General brand name and serial numbers, and
operated in normal service.
b. Eligible tires must be the original equipment tires, used on the vehicle on which they were originally
installed by the vehicle manufacturer.
c.
Tires branded “used” are not eligible under this Policy.
2. WHAT IS THE ADJUSTMENT POLICY AND
FOR HOW LONG?
Limited warranty coverage is for a maximum period of
72 months from the date of purchase*, determined by
the new vehicle registration date or new vehicle sales
invoice showing date of purchase. If an eligible Pas
senger or Light Truck or Serva-Spare
tire, used in normal service, becomes unserviceable
from a condition other than those listed under Sec-
tion 4, during or after the time or treadwear periods
shown below, it will be replaced with a comparable
**
new Continental or General brand tire according to (A)
and (B)below.
(A) Free Replacement Policy:
Time* Treadwear
Passenger
Tire First 12 Months or First
2/32nds, (whichever comes
first). Mounting & balancing
included free of charge.
Owner pays all applicable
taxes.
Light Truck
Tire First 12 Months or First
3/32nds, (whichever comes
first). Mounting & balancing
included free of charge.
Owner pays all applicable
taxes. (Excluding F.E.T.)
Serva-Spare No Time Limit First 1/32nd,
Mounting & balancing in-
cluded free of charge. Owner
pays all applicable taxes. (B) Pro Rata Replacement Policy:
Passenger/Light Truck Tires
After theFree Replacement Policy ex-
pires (set forth in section 2A), and the
tire is still within 72 months from the
date of purchase*, you will pay, on a
pro rata basis, for a comparable** new
Continental or General brand replace-
ment tire. A tire is eligible for an adjust-
ment on a pro ra ta basis until the tread
is worn down to the tread wear indica-
tors (2/32nds of an inch of tread
remaining). The tire tread is worn out at
this point and this Policy ends regard-
less of time period. Owner pays all ap-
plicable taxes (including F.E.T.), mount-
ing and balancing charges.
Serva-Spare Tires
After the “Free Replacement Policy”
expires (set forth in section 2A), no
adjustment will be made.
(Continued on next page)
* At the time of claim, you need to present your new vehicle registration or new vehicle sales invoice showing date of purchase. If satisfactory proof-of-purchase date is not provided, the D.O.T.
certification date of manufacture (tire serial number) will be used.
** A “comparable” new Continental or General brand tire may be either the same tire line or the same basic construction but with a different sidewall or t read configuration. If a higher-priced
tire is accepted as replacement, the owner will pay the difference in price. Any tire replaced under this Policy will be covered by the current Continental or General Tire Limited Warranty and
Adjustment Policy
36 CONTINENTAL/GENERAL TIRE LIMITED WARRANTY

3. HOW A PRO RATA PRICE IS CALCULATED
The replacement tire price will be determined by multiply-
ing the percentage of the usable tread worn by the Retail-
ers Selling Price (excluding all applicable taxes) at the time
of the adjustment or the Continental/General brand cur-
rent published Adjustment Base Price, whichever is lower.
The usable tread is the original tread down to the tread
wear indicators (2/32nds of an inch of tread remaining).
The Adjustment Base Price is intended to fairly represent a
Retailer ’s Selling Price for the same or comparable tire.
4. WHAT IS NOT COVERED BY THE
ADJUSTMENT POLICY
a.The following conditions are not covered:
Road Hazard: Cuts, snags, punctures, bruises or im-
pact breaks and any damage caused by puncture or
tire repair.
Ride/Vibration: After “Free Replacement Policy” (set
forth in section 2A) expires.
Tire Damage or Failure R esulting From Improper Op-
eration or Maintenance: Load, speed, and inflation
practices causing excessive operational tempera-
tures to exceed the tire capabilities.
Tire damage (including irregul ar treadwear) or failure
resulting from: improper mounting or demounting,
damaged rim, wheel alignment, tire trueing, chain
damage, brakes or any similar mechanical problem,
extreme temperature exposu re, misuse, negligence,
and abusive driving such as tire spinning, racing or
accident damage.
Tire failure resulting fro m intentional alterations:
such as adding a white inlay on a blackwall or seal-
ant materials. Age Conditions: Weather checking/cracking cover-
age is for a maximum period of 48 months from the
date of purchase.
b. General Exclusions -
Tire(s) submitted for an adjustment in service for
longer than 72 months from date of purchase*, are
not covered by this policy.
Tire(s) on any vehicle registered and normally oper-
ated outside the United States and Canada are not
covered under this Policy. For tires on vehicles nor-
mally operated outside the United States and
Canada, see the nearest Continental or General Tire
retailer or distributor for local coverage.
Tire(s) transferred from the vehicle on which they
were originally installed are not covered under this
Policy.
Company does not offer tr ead wearout coverage up
to a predetermined mileage under this Policy.
Tire(s) used in racing related activities or competi-
tive events are not covered by this Policy.
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. NO OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, ARE MADE OR
INTENDED BY COMPANY. COMPANY DISCLAIMS ALL IM-
PLIED WARRANTIES, INCLUDING WARRANTIES OF MER-
CHANTABILITY OR FITNESS FOR A PARTICULAR PUR-
POSE. ANY IMPLIED WARRANTIES, INCLUDING, BUT
NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED
IN DURATION TO THE DURATION OF THIS WRITTEN WAR- RANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, SO THE
ABOVE LIMITATION MAY NOT APPLY TO YOU.
NO COMPANY EMPLOYEE OR RETAILER HAS THE AU-
THORITY TO MAKE ANY WARRANTY, REPRESENTATION,
PROMISE OR AGREEMENT ON BEHALF OF COMPANY EX-
CEPT AS STATED IN THIS LIMITED WARRANTY.
TO THE EXTENT PERMITTED BY LAW, COMPANY DIS-
CLAIMS LIABILITY FOR ALL CONSEQUENTIAL AND INCI-
DENTAL DAMAGES. THE REMEDIES SET FORTH IN THIS
LIMITED WARRANTY ARE THE SOLE AND EXCLUSIVE
REMEDIES FOR BREACH OF WARRANTY. SOME STATES
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IN-
CIDENTAL OR CONSEQUENTIAL DAMAGES SO THE
ABOVE LIMITATIONS OR EXCLUSION MAY NOT APPLY TO
YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH MAY VARY FROM STATE TO STATE.
5. COMPANY’S OBLIGATIONS
Any replacement qualifying under this Adjustment
Policy will be made by any Continental or General brand
authorized retailer or vehicle retailer authorized to
handle Continental or General brand tire adjustments.
Company will replace the tire pursuant to the terms of
this Adjustment Policy.
(Continued on next page)
CONTINENTAL/GENERAL TIRE LIMITED WARRANTY
37