battery INFINITI Q50 HYBRID 2018 Roadside Assistance Guide

Foreword
This
manual describes roadside assistance operations and important safetyrelated warnings and
cautions for this vehicle.
This vehicle is equipped with a high-voltage battery pack. Failure to follow recommended practices
during emergency responses will cause death or serious personal injury.
Please read this manual in advance in order to understand the features of this vehicle and to help you deal
with roadside assistance operations involving this vehicle. Follow the procedures in order to help assure
a safe and successful roadside assistance operation.
This manual is periodically updated. If you are not viewing this manual on the Infiniti web site, we urge you to
go to www.infinitiusa.com orwww.infiniti-techinfo.com to make sure you have the most recent version of this
manual.
INFINITI

EMERGENCY CONTACT INFORMATION
• Infiniti Consumer Affairs: 1-800-662-6200 (US) or 1-800-361-4792 (Canada)
• Hours of operation are 8am - 5pm (Monday-Friday) Eastern, Central and Pacific time zones
IMPORTANT INFORMATION ABOUT THIS MANUAL
You may see various symbols in this manual. They have the following meanings: DANGER
This symbol is used to inform you of an operation which will result in death or serious
personal

injury if instructions are not followed.
Example: Touching high-voltage components without using the appropriate protective
equipment will result in electrocution. PPE must always be worn when touching or
working on high-voltage components. This symbol is used to inform you of an operation which may cause death or serious
personal

injury if instructions are not followed. This symbol is used to inform you of an operation which may cause personal injury or
component

damage if instructions are not followed.
Please note that there may be differences between this manual and the vehicle specification due to
specification changes.
RAG–2

Table of Contents
FOREWORD
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–2
INFINITI EMERGENCY CONTACT INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–2
IMPORTANT INFORMATION ABOUT THIS MANUAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–2
1. ABOUT THE INFINITI Q50 HYBRID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–5
1-1 Q50 HYBRID IDENTIFICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–61-1.1 EXTERIOR AND ENGINE COMPARTMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–6
1-1.2 INTERIOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–7
1-2 VEHICLE IDENTIFICATION NUMBER (VIN) LAYOUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–8
1-3 WARNING AND INDICATOR LAMP INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–9
2. BASIC HIGH-VOLTAGE INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–10 2-1 BATTERY INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–10 2-1.1 12-VOLT BATTERY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–10
2-1.2 HIGH-VOLTAGE BATTERY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–10
2-2 HIGH-VOLTAGE-RELATED AND 12-VOLT-RELATED COMPONENT LOCATIONS AND DESCRIPTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–11
2-3 HIGH-VOLTAGE BATTERY PACK SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–12
2-4 HIGH-VOLTAGE SAFETY MEASURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–13 2-4.1 WARNING LABELS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–13
3. ROADSIDE ASSISTANCE RESPONSE STEPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–15 3-1 PREPARATION ITEMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–15 3-1.1
PERSONAL PROTECTIVE EQUIPMENT (PPE) PROTECTIVE WEAR CONTROL. . . RAG–16
3-1.2 DAILY INSPECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–16
3-1.3 INSULATED TOOLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–16
3-2 INDICATIONS THE HIGH-VOLTAGE SYSTEM IS ON . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–16
3-3 VEHICLE IMMOBILIZATION AND STABILIZATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–17
3-4 TURNING OFF THE IGNITION SWITCH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–18
3-5 WATER SUBMERSION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–18
3-6 VEHICLE FIRE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–19
3-7 HIGH-VOLTAGE BATTERY DAMAGE AND FLUID LEAKS . . . . . . . . . . . . . . . . . . . . . . . . RAG–19
RAG–3

1. About the INFINITI Q50 HYBRID
This
hybrid electric vehicle (HEV) uses two types of batteries. One is a 12-volt battery that is the same as
the battery in vehicles powered by internal combustion engines. The 12-volt battery is located behind the
rear seat back with battery cable access through the trunk area. The other is the high-voltage battery for the
traction motor which propels the vehicle. The high-voltage battery is located behind the rear seat back with
service plug access through the trunk area.
When the high-voltage battery level is low, engine output is used to generate power from the traction motor
and charge the high-voltage battery. Additionally, the vehicle system can recharge the high-voltage battery
by converting driving force into electricity while the vehicle is decelerating or being driven downhill. This is
called regenerative charging.
RAG–5

2. Basic High-voltage Information
2-1
Battery Information
The Q50 HYBRID utilizes two batteries in order to supply both high and low voltage.
2-1.1 12-Volt Battery • The Q50 HYBRID contains a conventional lead-acid12-volt battery.
• The 12-volt battery is located in the trunk, on the left side, concealed by a trim cover (A) .
• The 12-volt battery is charged by the high-voltage battery through the DC/DC converter.
2-1.2 High-voltage Battery • The Q50 HYBRID contains a high-voltage battery.
• The high-voltage battery is mounted in the trunk areabehind the rear seat, enclosed in a metal case and
concealed by trim cover.
• The high-voltage battery stores energy at approximately 346 - 400 volts DC.
• A vent hose is provided to exhaust gasses outside the vehicle if necessary.
• An air vent (A) is located on the rear left hand lower C-pillar trim for battery cooling.
The high-voltage battery supplies power to the following: • High-voltage harnesses
• DC/DC converter
• Traction motor inverter
• Traction motor
• Electric air conditioner compressor A
AAYIA0180ZZ AAYIA0183ZZ
A
AAYIA0184ZZ
RAG–10

2-2 High-voltage-Related and 12-Volt-Related Component Locations and
Descriptions
NO
TE:
Components with white number in black background are high-voltage components. No. Component
LocationDescription
T

raction Motor
Inverter
Engine compartment
(right rear side)Converts the DC power stored in the high-
voltage battery to three-phase AC power and
controls motor torque (revolution) by regulating
the motor current. The inverter has a built in
high-voltage capacitor. 51 3 4
6
7 2
AAYIA0181ZZ
RAG–11

No. Component
LocationDescription
T
raction Motor Built-into the transmission Converts three-phase alternating current (AC)
power to drive power (torque) which propels
the vehicle.
High-voltage
Battery
Trunk area (behind
rear seat back) The high-voltage battery stores and outputs
DC power (Maximum voltage 400V) needed to
propel the vehicle.
DC/DC Converter Trunk area (mounted to top of high-
voltage battery) The DC/DC converter reduces the voltage of
the high-voltage battery to provide power to
the 12-volt battery in order to operate the
vehicle’s electric components (headlights,
audio system, etc.) .
Service Plug Trunk area (below
parcel shelf; behind
access door in trim
panel) This is used to disable the high-voltage system.
12-volt Battery Trunk area (left side
behind trim panel) A lead-acid battery that supplies power to the
low voltage devices.
High-voltage
Harnesses Trunk area (on high-
voltage battery) ,
under floor pan,
engine compartment Orange-colored power cables carry high DC
voltage between each of the high-voltage
components.
Electric Air Condi-
tioner Compressor
Engine compartment
(front driver side)Air conditioner compressor
2-3 High-voltage Battery Pack Specifications High-voltage Battery Specifications
High-voltage

battery voltage 346V (400V max.)
Number of high-voltage battery modules in the pack 12 modules (96 cells)
High-voltage battery module voltage 28.8V each
High-voltage battery dimensions 29.63 x 17.81 x 14.85 in.
(752.5 x 452.4 x 377.1 mm)
High-voltage battery weight 108.05 lbs (49 kg)
RAG–12

2-4 High-voltage Safety Measures
Circuit insulation
The high-voltage positive (+) and negative (-) circuits are insulated
from the metal chassis.
Reducing the risk of electrocution The high-voltage components and harnesses have insulated cases or orange-colored coverings which provide insulation and easy
identification.
The high-voltage battery case is electrically connected to the vehicle
ground. This connection helps protect the vehicle occupants and
emergency responders from high-voltage electrical shock.
Identification The high-voltage components are labeled “WARNING” similar to the
label shown below. All high-voltage harnesses are coated in orange.
2-4.1 Warning Labels
The following labels are applied to the air duct located in the engine compartment. WARNING/AVERTISSEMENT
To avoid serious injury, keep clear engine parts at all times. Engine ma\
y start at any time if the start switch and the the READY lamps
on the instrument panel are "ON". Make sure both lamps are "OFF" before \
working in the engine compartment. See Owners Manual.
P

our éviter des blessures graves, assurez-vous que les témoins START SWITCH et READY dans le tableau de bord sont éteints
(OFF) avant d'entreprendre tout travail à I'intérieur du compart\
iment moteur. Le moteur peut démarrer à tout moment si le contacte\
ur
d'allumage est à la position ON et que les témoins READY du tablea\
u de bord sont allumés. Assurez-vous que les deux
témoins sont éteints avant de travailler dans le compartiment mote\
ur. Reportez-vous au manuel du conducteur.
BW A R N I N G / A V E R T I S S E M E N T / A C H T U N G
Make sure READY lamp is "OFF" before working in the

engine compartment.
Assurez-vous que les témoin READY est "OFF" avant de travailler dans le compartiment du moteur.
Bitte gehen Sie sicher, dass die READY-Kontrolleuchte "AUS" ist, bevor Sie jegliche Arbeit
im Motorraum beginnen. D AAYIA0419ZZ
RAG–13

The following warning label is applied to the high-voltage battery located inside the luggage compartment
near
the service plug access opening.
The following warning label is applied to the high-voltage battery located inside the luggage compartment. AAYIA0455ZZ
AAYIA0456ZZ
RAG–14

3. Roadside Assistance Response Steps
• NEVER assume the Q50 HYBRID is shut OFF simply because it is quiet.
• If the vehicle is damaged and you are not sure about the condition of the electric
vehicle system, contact first responders immediately. If the vehicle is damaged, the
high-voltage system should be shut down by first responders while following the
procedures in the First Responders Guide and while wearing appropriate Personal
Protective Equipment (PPE) .
• If the READY indicator is ON the high-voltage system is active.
• If possible, be sure to check the READY indicator on the instrument cluster and
verify

that the READY indicator is OFF and the high-voltage system is stopped.
•

Some of the under hood parts get hot and may cause serious burns. Use caution when
working on or around these parts.
3-1 Preparation Items Preparation Items
SpecificationPurpose
PPE

(personal protective equipment): Up to 1,000V For protection from high-
voltage electrical shock.
Insulated gloves Insulated shoes
–
Safety

shield –
T
o protect eyes when around
high-voltage components and
wiring.
Safety Glasses Leather gloves Must be able to fasten tight
around

the wrist. (Worn over
insulated gloves) To protect insulated gloves.
Wrenches Size:10mm
To remove the 12-volt battery
terminal
bolt.
RAG–15

Preparation Items
SpecificationPurpose
Solvent
resistant protection gloves
Solvent resistant protection shoes –To utilize in the event of a
high-voltage battery
electrolytic solution leak.
Absorbent pad The same pad used for
internal combustion engine
fluids can be used. To absorb any high-voltage
battery electrolytic solution
leakage.
Standard fire fighting equipment Standard fire fighting
equipment.
Depending on type of fire
(vehicle or battery) use
standard fire fighting
equipment (water or
extinguisher) . To extinguish a fire.
Insulated tape InsulatingTo cover any damaged
harnesses to protect from and
prevent electrical shock. Tape
should cover all bare or
damaged wire.
3-1.1 Personal Protective Equipment (PPE) Protective Wear Control
Perform an inspection of the Personal Protective Equipment (PPE) items before beginning work. Do not use
any damaged PPE items.
3-1.2 Daily Inspection
This inspection is performed before and after use. The worker who will be using the items should perform
the inspection and check for deterioration and damage. • Insulated rubber gloves should be inspected for scratches, holes and tears. (Visual check and airleakage test)
• Insulated safety boots should be inspected for holes, damage, nails, metal pieces, wear or other problems on the soles. (Visual check)
• Insulated rubber sheet should be inspected for tears. (Visual check)
3-1.3 Insulated Tools
When performing work at locations where high-voltage is applied (such as terminals) , use insulated tools
meeting 1,000V/300A specifications.
3-2 Indications the High-voltage System is ON
If the READY indicator is ON, the high-voltage system is active.
Before

disconnecting the 12-volt battery terminal, if necessary, lower the windows, unlock the doors, and
open the rear hatch as required. Once 12-volt battery is disconnected, power controls will not operate.
RAG–16