tires INFINITI Q50 HYBRID 2018 Warranty Information Booklet
[x] Cancel search | Manufacturer: INFINITI, Model Year: 2018, Model line: Q50 HYBRID, Model: INFINITI Q50 HYBRID 2018Pages: 60, PDF Size: 0.27 MB
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• HEV System Coverage applies to components listed below under the heading HEV System,
supplied by Infiniti, subject to the exclusions
listed under the heading “WHAT IS NOT
COVERED”.
HEV SYSTEM - Lithium-ion battery,
Hybrid Control Module, Inverter.
TOWING COVERAGE
If your vehicle is inoperative due to the failure
of a warranted part during any of the New
Vehicle Limited warranties, including Emission
and Seat belt warranties, towing service to the
nearest authorized Infiniti retailer is covered.
ADJUSTMENT COVERAGE
Service adjustments not usually associated
with the replacement of parts, such as wheel
alignment, are covered only during the first
12 months or 12,000 miles, whichever comes
first.
• Limited 6 month warranty coverage:
OE wiper blade inserts are covered for the
first six months of ownership.
REFRIGERANT RECHARGE ONLY
COVERAGE
Refrigerant recharge not associated with the
repair or replacement of a warranted part
is covered only during the first 12 months,
regardless of the mileage.
NO CHARGE
Warranty repairs will be made at no charge
for parts and/or labor (except for batteries
and tires, in which case you may pay certain charges). Any needed parts replacement
will be made using genuine Infiniti or Infiniti
approved new or remanufactured parts
approved by Infiniti for use on Infiniti vehicles.
Infiniti reserves the right to make changes at
any time, without notice, to production and
service parts in their specifications, colors, and
materials, including those used in connection
with warranty repairs. For this reason, when
approved by Infiniti and at Infiniti’s discretion,
functionally equivalent replacement parts may
be used that do not exactly match the original
production part.
OBTAINING WARRANTY SERVICE
• You must take the vehicle to an authorized
Infiniti retailer in the United States or Canada
during regular business hours at your expense
in order to obtain warranty service. The
names and addresses of authorized Infiniti
retailers are listed in telephone directories.
• If you require warranty service outside of the United States (see terms under caption
“APPLICABILITY”), contact an Infiniti retailer
in that country.
MAINTENANCE, DATA ACCESS,
AND RECORDS
As a condition of this warranty, you are
responsible for properly using, maintaining
and caring for your vehicle as outlined in your
Owner’s Manual, and of maintaining copies of
all maintenance records & receipts for review
by Infiniti. Failure to do so is likely to result in
the denial of warranty. You are also required to provide consent to
give Infiniti access to data stored on vehicle
systems. Failure to do so is likely to result in the
denial of warranty coverage.
Evidence of the performance of the required
maintenance should be kept and may need to
be presented as proof of such maintenance
in connection with related warranty repairs.
To assist you in maintaining appropriate
records, the Maintenance Log located in your
Owner’s Literature Kit can be used along with
supporting repair invoices, receipts and other
such records.
WHAT IS NOT COVERED
GENERAL EXCLUSIONS This warranty does not cover damage, failures
or corrosion resulting from or caused by:
• Failure to operate the vehicle in accordance
with the Owner’s Manual
• Misuse, such as using the vehicle to tow
• Failure of a component not covered by warranty
• Racing and competitive driving
• Theft, vandalism, fire, or flooding (including engine water ingestion)
• Accident, collision, being towed
• Repairs performed by anyone other than an authorized Infiniti retailer
• Glass breakage, unless resulting from defects in material or workmanship
2018 NEW HYBRID VEHICLE LIMITED WARRANTY
(Continued on next page)
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8
• Normal wear and tear, including dings, dents, chips, or scratches
• Damage caused by any automated or manually operated car wash or by using a
pressure washer
NOTE: Complaints related to failure to comply
with proper use of the vehicle as described
in the applicable Owner’s Manual (including
the lack of availability or use of proper fluid),
or the vehicle’s lack of compliance with local
regulations or environmental requirements of
any country (other than the U.S. or Canada) are
NOT covered by this warranty.
DAMAGE OR FAILURES DUE TO
ALTERATION OR MODIFICATION
This warranty does not cover damage, failures
or corrosion resulting from or caused by:
• Alteration, tampering, or improper repair
• Installation of non-Infiniti approved accessories or components
• Improper installation of any Infiniti approved aftermarket accessory or component
• A vehicle whose odometer mileage has been altered, or the odometer repaired or replaced
and the actual vehicle mileage cannot be
correctly and readily determined
SALVAGE TITLEThis limited warranty does not apply to any
vehicle, and is rendered void if the vehicle is
(or ever has been) issued a “salvage” or similar
title including, but not limited to junk, scrap,
rebuilt, or flood titles, under any state’s law; or
has ever been determined to be a “total loss” or equivalent by any insurance company, such
as by payment of a cash payment of a claim in
lieu of repairs because of a determination that
the cost of repairs exceeded the actual cash
value of the vehicle.
DAMAGE, FAILURES OR CORROSION
FROM ENVIRONMENTAL CONDITIONS
This warranty does not cover damage, failures
or corrosion resulting from or caused by:
• Stone chipping, chemical fallout, tree sap,
salt, hail, windstorm, lightning, flood or other
environmental conditions.
• The items listed below are not covered under corrosion coverage (perforation from
corrosion).
ßExhaust system components.
ß Corrosion other than perforation, such
as cosmetic or surface corrosion due to
defects in material or workmanship. This
is covered under the Basic Coverage of
the New Vehicle Limited Warranty.
GRADUAL CAPACITY LOSSThe Lithium-ion battery, like all lithium-ion
batteries, will experience gradual capacity loss
with time and use. Loss of battery capacity
due to or resulting from gradual capacity loss
is NOT covered under this warranty. See your
Owner’s Manual for important tips on how to
maximize the life and capacity of the “Lithium-
ion battery.”
DAMAGE, FAILURES OR CORROSION
DUE TO LACK OF OR IMPROPER
MAINTENANCE REPAIRS
This warranty does not cover damage, failures
or corrosion resulting from or caused by:
• Lack of performance of proper maintenance
services as outlined in your Owner’s Manual.
• Fuel, fluids, or lubricants that are contaminated or that do not meet the
specification as outlined in your Owner’s
Manual.
• Use of parts not equivalent in quality or design to parts supplied by Infiniti for use on
Infiniti vehicles.
MAINTENANCE SERVICE EXPENSEThis warranty does not cover normal
maintenance services as specified in both
your Owner’s Manual and Infiniti Service
& Maintenance Guide such as cleaning
and polishing, wheel alignment, headlight
aiming, replacement of filters, replacement of
windshield wiper inserts, lubricants, coolant,
worn brake shoes, pads, drums and rotors and
worn clutch discs, for example.
SEAT BELTS, TIRES AND EMISSION
CONTROL SYSTEM
Seat belts, tires and the emission control
system are covered by separate warranties.
2018 NEW HYBRID VEHICLE LIMITED WARRANTY
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20LIMITED WARRANTY ON GENUINE INFINITI REPLACEMENT PARTS AND GENUINE INFINITI
ACCESSORIES1
WHAT IS COVERED
Infiniti2 warrants to correct defects in
materials or workmanship in all genuine
Infiniti replacement parts, and Genuine Infiniti
accessories, distributed by Infiniti North
America in the United States, installed and
used on Infiniti (if an appropriate use and
application of the part or accessory) vehicles
only, except as described under the caption
below, “WHAT IS NOT COVERED.”
HOW LONG IS THE WARRANTY
Except for replacement audio components,
this warranty is for 12 months or 12,000
miles from the date of installation or purchase,
whichever is earlier. However, the warranty
on Genuine Infiniti replacement parts, and
Genuine Infiniti accessories installed in an
Infiniti vehicle while the vehicle is covered by
a Infiniti warranty, which would have covered
the part had it been installed in the vehicle at
manufacture will not end before the end of
that warranty.
REPLACEMENT AUDIO
COMPONENTS
A replacement Radio, Amplifier, Navigation,
Bluetooth, control unit, or Compact Disc
Player/Auto Changer supplied by Infiniti
is covered for 12 months from the time of
installation or the balance of the Basic Vehicle Warranty as it applies to audio components,
whichever is greater.
LIMITATION OF WARRANTIES AND
OTHER WARRANTY TERMS AND STATE
LAW RIGHTS
EXTRA EXPENSES - LIMITATIONS OF
DAMAGES
This warranty does not cover incidental
or consequential damages such as loss of
the use of the vehicle, inconvenience or
commercial loss.
ANY IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE SHALL BE
LIMITED TO THE DURATION OF THIS
WRITTEN WARRANTY.
Some states do not allow the exclusion or
limitation of incidental or consequential
damages or limitations on how long an
implied warranty lasts, so the above
limitations or exclusions may not apply to
you. This warranty gives you specific legal
rights, and you may also have other rights
which vary from state to state.
Infiniti does not authorize any person to
create for it any other warranty, obligation
or liability in connection with this vehicle.
WHAT IS NOT COVERED
This warranty does not cover:
1.
Tires or batteries. These items are covered by
separate warranties.
2. Infiniti Motorsports and NISMO R-tune
parts, including NISMO Legacy parts are
sold “AS IS” without warranties, express or
implied unless expressly prohibited from
doing so by applicable law, in which case the
warranty provided is the minimum required
by law.
3. Normal maintenance service and parts
replacement as outlined in the maintenance
schedule of your Owner’s Manual.
4. Damage or failures of parts resulting from: ßMisuse (your Owner’s Manual is your guide
to proper use).
ß Accident, theft, fire, driving through water
resulting in engine water ingestion.
ß Chemical fallout, tree sap, salt, sand, hail,
flood or other environmental conditions
ß Modification or improper repair of the
part or of the vehicle in which the part is
installed.
ß Use of parts not equivalent in quality or
design to parts supplied by Infiniti.
ß Lack of performance of required
maintenance services as outlined in your
Owner’s Manual.
(Continued on next page)
1 Actual warranty is provided by the retailer at time of purchase and should be read carefully. This warranty is subject to change and the applicable warranty will be that which is in effect onthe date of purchase.
2 Infiniti indicates Infiniti Division of Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee, 37068-5003 which di stributes Infiniti vehicles in the United States.
Page 29 of 60
25BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY
ORIGINAL EQUIPMENT
PASSENGER AND LIGHT TRUCK
TIRES INCLUDING RFT TIRES
WITH RUN-FLAT TECHNOLOGY
ELIGIBILITY
This Limited Warranty covers BRIDGESTONE
and FIRESTONE brand passenger and light
truck tires, including RFT and temporary
spare tires, originally installed by the vehicle
manufacturer on a new vehicle. You are
covered under the terms of this Limited
Warranty if the tire was produced after July
4, 2004 (DOT serial 2704 or later) and has
been used only on the vehicle on which it was
originally installed in non-commercial service.
WHAT IS WARRANTED AND FOR
HOW LONG
Before wearing down to 2/32 inch (1.6 mm)
remaining original tread depth (i.e. worn down
to the top of the built-in indicators in the tread
grooves) and within 6 years from the date of
purchase (proof of purchase date required;
without proof of purchase date, then within 6
years from the date of tire manufacture), for
any reason other than those excluded in the
section entitled “What This Limited Warranty
Does Not Cover,” any eligible tire that
becomes unusable for any reason within the
manufacturer’s control will be replaced with
an equivalent new tire on the basis set forth in
this Limited Warranty.
WHAT THE WARRANTY DOES
NOT COVER
This Limited Warranty does not cover the
following:
1. Tire damage or irregular wear due to:
A. Road hazards, including, without
limitation: Puncture, cut, impact break,
stone drill, bruise, bulge, snag, etc.
B. Improper use or operation, including,
without limitation: Improper inflation
pressure, overloading, tire/wheel
spinning, use of an improper wheel, tire
chain damage, misuse, misapplication,
negligence, tire alteration, or for racing
or competition purposes.
C. Insufficient or improper maintenance,
including, without limitation: Failure
to rotate tires as recommended in this
manual, wheel misalignment, worn
suspension components, improper tire
mounting or demounting, tire/wheel
assembly imbalance, or other vehicle
conditions, defects, or characteristics.
D. Contamination or degradation by
petroleum products or other chemicals,
fire or other externally generated heat, or
water or other material trapped inside the
tire during mounting or inflation. E.
Improper repair. Improper repair voids
this Limited Warranty.
F. For RFT tires only, improper run-flat or
low tire pressure operation, including,
without limitation: Exceeding speed,
distance, or other run-flat/ low pressure
operation limitations.
2. Rapid tread wear or wear-out. Original equipment tires have no mileage warranty.
3. Weather/ozone cracking after 4 years from
date of tire manufacture.
4. Ride disturbance or vibration after 1/32 inch
(0.8 mm) of tread wear use.
5. Tires with sealant, balance, or other filler
material that was not originally applied or
inserted by the tire manufacturer.
6. Tires used in commercial service.
7. Tires purchased and normally used outside
the United States and Canada.
8. The cost of applicable federal, state, and
local taxes.
9. Failure to follow any of the safety and
maintenance recommendations or warnings
contained in this manual.
This Limited Warranty is in addition to and/or
may be limited by any other applicable written
warranty you may have received concerning
special tires or situations.
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REPLACEMENT PRICE
Radial passenger and light truck tires adjusted
under this Limited Warranty will be replaced
free of charge during the first 25% of tread
wear or within 12 months from the date of
purchase (proof of purchase date required;
without proof of purchase date, then within
12 months from the date of tire manufacture),
whichever occurs first. During the free
replacement period, mounting and balancing
are included free of charge.
To determine the replacement price after the
free tire replacement period, the percent of
used tread wear is multiplied by the current
selling price for the replacement tire(s). The
appropriate taxes, mounting, balancing,
disposal fee, and other service charges may be
added to the adjustment replacement price.
In Canada, the tire will be adjusted at
retailers (subject to retailer discretion) at a
predetermined “Adjustment Price.”
REPLACEMENT WARRANTY
If you receive a replacement tire under this
Limited Warranty, it will be covered by the
manufacturer’s warranty, if any, given on that
tire at that time.
WHERE TO GO
Tire adjustments under this Limited Warranty
will only be made at an authorized Bridgestone
Firestone retailer. Consult a phone directory
(often listed in the Yellow Pages under"Tire Retailers" or the internet at www.
bridgestonetire.com for the location nearest
you.
CONSUMER RIGHTS
This Limited Warranty gives you specific legal
rights, and you may also have other rights
which vary from state to state or in Canada
from province to province.
CONDITIONS AND EXCLUSIONS
To the extent permitted by law, Bridgestone
Firestone North American Tire, LLC disclaims
all other warranties, including but not limited
to the implied warranties of merchantability
and fitness for a particular purpose and
any liability for incidental, consequential
damages, loss of time, loss of vehicle use or,
inconvenience. Some states do not allow
the exclusion or limitation of incidental
or consequential damages, so the above
limitation or exclusion may not apply to you.
This Limited Warranty applies only to
consumers actually using the tire in the United
States and Canada. For warranty conditions
outside the United States and Canada, see
your local Bridgestone Firestone distributor.
Obligations under this policy may not be
enlarged or altered by anyone.
In accordance with Federal Law, this Limited
Warranty has been designated as a "Limited
Warranty.” Nothing in this Limited Warranty
is intended to be a representation that tire
failures cannot occur. This Limited Warranty is given in the United States by Bridgestone
Firestone North American Tire, LLC, 535
Marriott Dr., Nashville, TN 37214 and in
Canada by Bridgestone Firestone Canada Inc.,
5770 Hurontario St., Suite 400, Mississauga,
Ontario, Canada L5R 3G5.
OWNER’S OBLIGATIONS
In order to keep this Limited Warranty valid,
we require you to have your tires regularly
inspected and rotated per the vehicle Owner’s
Manual and to furnish proof of same in order
to receive an adjustment. Such proof should
show the date, mileage, and servicing location.
A sales receipt containing this information
will suffice. It is your obligation to maintain
proper tire inflation pressures as specified by
the vehicle manufacturer and to operate the
vehicle within tire/vehicle load capacity and
speed limitations. It is also your obligation
to maintain proper wheel alignment and
tire/wheel assembly balance. To request an
adjustment, you must present the tire to an
authorized Bridgestone Firestone retailer.
Complete and sign the client section of the
Bridgestone Firestone North American Tire,
LLC Limited Warranty adjustment form and
pay appropriate replacement price, taxes,
disposal fee, and service charges, if any.
(Continued on next page)
BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY
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ARBITRATION
You and Bridgestone Firestone North
American Tire, LLC agree that all claims,
disputes, and controversies between you
and it, including any of its agents, employees,
successors, or assigns, arising out of or in
connection with this Limited Warranty, or any
other warranties, express or implied, including
a failure of warranty and the validity of this
arbitration clause, but excluding claims for
personal injury or property damage, shall
be resolved by binding arbitration between
you and it, according to the formal dispute
resolution procedures of the National
Arbitration Forum, under the Code of
Procedure then in effect. This arbitration will
be conducted as a document hearing. If you
request any procedures beyond a document
hearing, you will be responsible for all fees,
including filing and administrative fees, above
and beyond the fees required for document
hearings. The arbitration between you and
Bridgestone Firestone North American Tire,
LLC shall not include any other clients, be
combined or consolidated in any fashion with
arbitrations involving other clients, or proceed
in any form of class action in which the claims
of numerous clients are considered together.
Any award of the arbitrator(s) may be entered
as a judgment in any court of competent
jurisdiction. The arbitrators will have no
authority to award punitive or other damages
not measured by the prevailing party’s actual
damages, except as may be required by statute.
Information may be obtained and claims may be filed at any office of the National
Arbitration Forum or at P.O. Box 50191,
Minneapolis, MN 55405.
THE WARRANTOR
The warrantor of Bridgestone and Firestone
tires is:
Bridgestone Firestone North American Tire LLC
535 Marriott Dr.
Nashville, TN 37214
Please contact Bridgestone Firestone for a
copy of their “Tire Maintenance, Safety and
Warranty Manual”
For Client Assistance:
1-800-847-3272
SAFETY INFORMATION
Any tire, no matter how well constructed,
may fail in use as a result of punctures,
impact damage, improper inflation,
overloading, or other conditions resulting
from use or misuse. Tire failure may create
a risk of serious personal injury or property
damage. To reduce risk of tire failure, we
strongly recommend you read and follow
all safety information contained in the
Important Tire Safety Information section
contained in this booklet, the tire placard in
the vehicle or the Owner’s Manual.
BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY
Page 32 of 60
28GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
HIGHWAY AUTO AND LIGHT
TRUCK TIRE REPLACEMENT AND
ADJUSTMENT POLICY (EXCLUDES
GOODYEAR UNISTEEL
® RADIAL
LIGHT TRUCK TIRES)
WHO IS ELIGIBLE?
You are eligible for the benefits of this Limited
Warranty if you meet all the following criteria:
• You are the owner or authorized agent of the
owner of new Goodyear or Dunlop highway
auto or light truck tires supplied as Original
Equipment on your vehicle.
• Your tires bear Department of Transportation prescribed tire identification numbers.
• Your tires have been used only on the vehicle on which they were originally installed
according to the vehicle manufacturer or
Goodyear’s recommendations.
• Your tires were purchased on or after September 1, 2012.
Light truck tires are defined as all tires
identified with the “LT” designation in the
sidewall stamping.
WHAT IS COVERED AND FOR
HOW LONG?
FREE TIRE REPLACEMENT
Any new Goodyear or Dunlop highway radial
auto or radial light truck tire, covered by this
policy, removed from service due to a covered
warranty condition during the first 2/32” of
usable treadwear or twelve months from date of purchase, whichever comes first, will be
replaced with a comparable new Goodyear or
Dunlop tire at no charge, including mounting
and balancing. (Without proof of purchase the
date of manufacture will be used to determine
eligibility.)
ALL OTHER HIGHWAY AUTO OR LIGHT
TRUCK TIRES
Any new Goodyear or Dunlop highway auto
or light truck tire, other than radial auto, radial
light truck tires, removed from service due to
a covered warranty condition during the first
1/32” of usable treadwear will be replaced
with a comparable new Goodyear or Dunlop
tire at no charge, including mounting and
balancing.
TEMPORARY SPARE TIRES
Any Goodyear or Dunlop temporary spare
tire removed from service due to a covered
warranty condition during the first 50% of
usable treadwear (1/32”) will be replaced
with a comparable new Goodyear or Dunlop
temporary spare tire at no charge, including
mounting.
PRORATED ADJUSTMENT
Tires not eligible for free replacement that
are removed from service due to a covered
warranty condition will be replaced with a
comparable new Goodyear or Dunlop tire on a
prorated basis for up to six (6) years from the
date of original new tire purchase or when the
treadwear indicators become visible (worn to
2/32”), whichever occurs first. (Without proof
of purchase the date of manufacture will be
used to determine eligibility.)
HOW WILL PRORATED CHARGES
BE CALCULATED?
Replacement price will be calculated by
multiplying the tire’s advertised retail selling
price at the time of adjustment by the
percentage of usable original tread that has
been worn off. You pay for mounting and
balancing, and an amount equal to the current
Federal Excise Tax (F.E.T. – U.S. only) any other
applicable taxes and government-mandated
charges.
EXAMPLE: If your disabled tire had an original
8/32” of usable treadwear and is worn to
4/32” usable tread remaining, you have used
50%, and therefore must pay 50% of the
advertised retail selling price of the comparable
tire.
In addition, you must pay an amount equal to
the full current Federal Excise Tax (U.S. only)
or any other applicable taxes and government-
mandated charges for the comparable new
replacement tire at the time of adjustment. If
the price of the new comparable tire is $80,
the cost to you would be $40 plus F.E.T. (U.S.
only) plus any other applicable taxes and
government-mandated charges.
WHAT IS A COMPARABLE TIRE?
A “comparable” new Goodyear or Dunlop tire
will be the same brand tire and may either be
the same line of tire or, in the event that the
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Page 33 of 60
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tire is not available, the same brand tire with
the same basic construction and quality with
a different sidewall or tread configuration. If a
higher priced tire is accepted as replacement,
the difference in price will be at an additional
charge to you.
Any replacement tire provided pursuant to
this warranty will be covered by the Goodyear
or Dunlop warranty in effect at the time of
replacement.
ADDITIONAL PROVISIONS
A tire has delivered its full original tread life and
the coverage of this limited warranty ends when
the treadwear indicators become visible (worn
to 2/32”), or six (6) years from the date of new
tire purchase, whichever occurs first. (Without
proof of purchase the date of manufacture will
be used to determine eligibility.)
LIMITATIONS
This limited warranty is applicable only in the
United States and Canada.
WHAT IS NOT COVERED BY THIS
WARRANTY?
This limited warranty does not cover the
following:
• Tires submitted for ride disturbance complaints that are worn beyond the first
two thirty-seconds of an inch (2/32”) tread
depth or tires submitted for ride disturbance
due to damaged wheels or any vehicle
condition. • Goodyear & Dunlop do not warrant or give
credit in any adjustment transaction for any
kind of material added to a tire (e.g., tire
fillers, sealants, balancing substances) after
the tire leaves a factory producing Goodyear
or Dunlop tires, nor will it adjust any tire that
has failed as a result of adding such material.
• Irregular wear or damage due to mechanical condition of the vehicle, improper
inflation, overloading, high speed spin-up,
misapplication, misuse, negligence, racing,
use of tire chains, improper mounting or
demounting, improper repair, wreck, collision
or fire.
• Road hazards (includes, but not limited to, punctures, cuts, snags, impact breaks, etc.).
• Any tire that, after leaving a factory producing Goodyear or Dunlop tires, has been
intentionally altered to change its appearance
(e.g., white inlay on a black tire or regrooved).
• Tires with weather-cracking that were purchased more than four (4) years prior to
presentation for adjustment or, if purchase
date cannot be verified, manufactured more
than four years prior to presentation for
adjustment.
• Tires removed from service due to improper repairs.
• Temporary spare tires used on vehicles used in racing and on passenger cars in special
applications such as police pursuit service.
• Goodyear Unisteel Commercial Radial Light Truck Tires. • Loss of time, inconvenience, loss of vehicle
use, incidental or consequential damages.
• Tires supplied as Original Equipment are
not eligible for any tread life warranty
consideration.
• Cosmetic weather checking.
• Low tire pressure-monitoring system – refer to vehicle manufacturer’s warranty.
WHAT ARE YOUR LEGAL RIGHTS?
No Representative or Retailer has authority
to make any representation, promise, or
agreement on behalf of Goodyear or Dunlop
except as stated herein.
Any tire, no matter how well constructed,
may fail in service or otherwise become
unserviceable due to conditions beyond
the control of the manufacturer. Under no
circumstances is this warranty a representation
that a tire failure cannot occur.
This warranty gives you specific legal rights
and you may also have other rights that vary
from state to state or province to province.
DISCLAIMER: THIS WARRANTY IS IN LIEU
OF, AND GOODYEAR HEREBY DISCLAIMS,
ANY AND ALL OTHER WARRANTIES AND
REPRESENTATIONS, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION ANY
WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE,
AND NO OTHER WARRANTY OR
REPRESENTATION OF ANY KIND IS MADE
BY GOODYEAR OR SHALL BE IMPLIED BY
LAW.
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
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Page 34 of 60
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LIMITATION OF DAMAGES: IN NO EVENT
AND UNDER NO CIRCUMSTANCE
SHALL GOODYEAR BE LIABLE TO THE
BUYER FOR ANY INDIRECT, SPECIAL,
INCIDENTAL, CONSEQUENTIAL, LOST
PROFIT, LOSS OF BUSINESS, LOSS OF
GOODWILL OR REPUTATION, PUNITIVE
OR OTHER DAMAGE, COST (INCLUDING
FOR REPLACEMENT TRANSPORTATION),
EXPENSE OR LOSS OF ANY KIND. SOME
STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION OR EXCLUSION MAY
NOT APPLY TO YOU.
HOW DO YOU OBTAIN AN
ADJUSTMENT?
A. You must present the tire to be adjusted to
an authorized Goodyear or Dunlop service
facility. Tires replaced on an adjustment basis
become the property of The Goodyear Tire
& Rubber Company, Goodyear Dunlop Tires
North America, Ltd. or Goodyear Canada Inc.
B. You must pay for taxes and any additional
services you order at the time of adjustment
plus any additional service that may be
unique to your application, e.g. Tire Pressure
Monitoring System.
C. You must submit your claim on an approved
claim form supplied by an authorized
Goodyear or Dunlop service facility. The form
must be filled out completely and signed,
where you the owner or your authorized
agent presented the tire for adjustment.
SAFETY WARNINGS
Property damage, serious injury or death may
result from:
•TIRE FAILURE DUE TO
UNDERINFLATION/ OVERLOADING/
MISAPPLICATION.
Follow the vehicle Owner’s Manual or tire
placard in vehicle.
• TIRE FAILURE DUE TO IMPACT DAMAGE/
IMPROPER MAINTENANCE.
Tires should be inspected regularly by a
qualified technician for signs of damage,
such as punctures or impacts.
• TIRE FAILURE DUE TO IMPROPER
REPAIRS.
See Rubber Manufacturer’s Association
(RMA) established repair procedures at www.
rma.org and/or go to www.goodyear.com for
information on proper repair procedures.
• EXPLOSION OF TIRE/RIM ASSEMBLY
DUE TO IMPROPER MOUNTING.
Only specially-trained persons should mount
tires. When mounting tires, use safety cage
and clip-on extension air hose to inflate.
• FAILURE TO MOUNT RADIAL TIRES ON
APPROVED RIMS.
• FAILURE TO DEFLATE SINGLE OR DUAL
ASSEMBLIES COMPLETELY BEFORE
DEMOUNTING.
• TIRE SPINNING.
On slippery surfaces such as snow, mud, ice,
etc., do not spin tires in excess of 35 mph (55
kph), as indicated on the speedometer. •
EXCESSIVE WHEEL SPINNING.
This can also result in tire disintegration or
axle failure.
WARNING: Vehicle handling, traction, ride
comfort and other performance parameters
may be significantly affected by a change in
tire size or type. Before replacing tires, always
consult and follow the vehicle Owner’s Manual
because some vehicle manufacturers prohibit
changing tire size. When selecting tires that
are different from the original equipment size
make certain: (1) The tires have adequate
load carrying capacity based on the vehicle
placard, (2) The tires have sufficient inflation
pressure to carry the load and (3) There is
proper clearance with no interference points
between the tire and vehicle. The consumer
must be aware to always drive safely and obey
all traffic laws. Avoid sudden, sharp turns or
lane changes. Failure to follow any of these
warnings may result in loss of control of the
vehicle, leading to an accident and serious
injury or death.
TIRE CARE AND MAINTENANCE
GUIDE
The easiest way to help ensure satisfactory
mileage and performance from your Goodyear
or Dunlop tires is to give them a simple but
frequent (at least monthly) inspection for
proper inflation, even treadwear, and the
presence of any damage.
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
(Continued on next page)
Page 35 of 60
31
DO MAINTAIN PROPER INFLATION
PRESSURE IN YOUR TIRES
Proper inflation pressure is necessary for
optimum tire performance, safety and fuel
economy. Check inflation pressures at least
once a month and before long trips. Use an
accurate tire pressure gauge. Always check
pressures when the tires are cold (when the
vehicle has been driven less than one mile). If
you must check inflation when the tires are
hot, add 4 psi (27 kPa) to the recommended
cold inflation pressure. It is difficult to tell just
by looking at radial tires whether they are
underinflated.*
Furthermore, when operating a vehicle
equipped with radial tires, it is difficult to
notice when a tire has gone flat or nearly flat
since the “feel” of the vehicle does not change
significantly.
Progressive air loss may result from punctures,
cuts, curbing, impacts or partial bead
unseating. Some fitment causes for air loss are
(1) incomplete bead seating, (2) bead tearing
caused by a machine tool due to insufficient
lubrication or improper adjustment, (3) leaking
valve core or rubber valve components should
be replaced when problems are detected and
whenever tires are replaced.
Always maintain inflation pressure at the level
recommended by the vehicle manufacturer as shown on the vehicle placard, vehicle
certification label or in the vehicle Owner’s
Manual:
Underinflation is the leading cause of tire
failure and may result in severe cracking,
component separation or “blowout.” It reduces
tire load capacity, allows excessive sidewall
flexing and increases rolling resistance,
resulting in heat and mechanical damage.
Maintaining proper inflation pressure is the
single most important thing you can do to
promote tire durability and maximize tread life.
Overinflation increases stiffness, which may
deteriorate ride and generate unwanted
vibration. Overinflation also increases the
chances of impact damage.
DON’T OVERLOAD YOUR VEHICLE
OR TIRES
Check your vehicle Owner’s Manual to
determine the load limits. Overloading your
vehicle places stress on your tires and other
critical vehicle components. Overloading a
vehicle can cause poor handling, increased
fuel consumption and may cause tire failure.
Overloading your tires can result in severe
cracking, component separation or "blowout".
Never fit your vehicle with new tires that have
less load capacity than shown on the vehicle
tire placard and remember that optimum
rim width is important for proper tire load
distribution and function. The maximum load capacity stamped on the
sidewalls of P-Metric & European Metric tires
is reduced by 10% when used on a light truck,
utility vehicle or trailer. Never fit P-Metric
or European Metric tires to light trucks that
specify LT-type replacement tires.
DON’T SPIN YOUR TIRES
EXCESSIVELY
Avoid excessive tire spinning when your
vehicle is stuck in snow, ice, mud or sand. The
centrifugal forces generated by a free-spinning
tire/wheel assembly may cause sudden tire
explosion resulting in vehicle damage and/or
serious personal injury to you or a bystander.
Never exceed 35 mph/55 km/h, as indicated
on your speedometer. Use a gentle backward
and forward rocking motion to free your
vehicle for continued driving. Never stand near
or behind a tire spinning at high speeds. For
example, while attempting to push a vehicle
that is stuck or when an on-the-car spin
balance machine is in use.
DO CHECK YOUR TIRES FOR WEAR
Always remove tires from service when
they reach two thirty-seconds of an inch
(2/32) remaining tread depth. All new tires
have treadwear indicators which appear as
smooth banks in the tread grooves when they
wear to the two thirty-seconds of an inch
(2/32) level. Many wet weather accidents
result from skidding on bald or nearly bald
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
(Continued on next page)* Evidence of air loss or repeated underinflation always requires expert inspection to determine the source of leakage and tire removal to determine repairability. To avoid injury, NEVER attempt to
reinflate a tire that has been run severely underinflated.