service INFINITI Q60 2020 Owners Manual

CALIFORNIA PROPOSITION 65 WARNING
WARNING
Operating, servicing and maintaining a passenger vehicle or
off-highway motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide, phthalates, and
lead, which are known to the State of California to cause
cancer and birth defects or other reproductive harm. To
minimize exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle in a well-
ventilated area and wear gloves or wash your hands
frequently when servicing your vehicle. For more information
go to www.P65Warnings.ca.gov/passenger-vehicle.

INFINITI CUSTOMER CARE PROGRAM
INFINITI CARES ...
Both INFINITI and your INFINITI retailer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your
INFINITI retailer are our primary concerns. Your INFINITI retailer is always available to assist you with all your automobile sales and service
needs.
However, if there is something that your
INFINITI retailer cannot assist you with or
you would like to provide INFINITI directly
with comments or questions, please contact
our (INFINITI’s) Consumer Affairs Depart-
ment using our toll-free number:For U.S. customers1-800-662-6200
For Canadian customers 1-800-361-4792
The Consumer Affairs Department will ask
for the following information:
. Your name, address, and telephone num-
ber
. Vehicle identification number (on dash
panel)
. Date of purchase
. Current odometer reading
. Your INFINITI retailer’s name
. Your comments or questions
OR You can write to INFINITI with the informa-
tion on the left at:
For U.S. customersINFINITI Division
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
[email protected]
For Canadian customers INFINITI Division
Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
information.centre@nissancanada.
com If you prefer, visit us at:
www.infinitiUSA.com (for U.S. customer) or
www.infiniti.ca (for Canadian customers)
We appreciate your interest in INFINITI and
thank you for buying a quality INFINITI
vehicle.

1-12Safety — Seats, seat belts and supplemental restraint system
SSS0016
SSS0014
WARNING
.Every person who drives or rides in
this vehicle should use a seat belt at
all times. Children should be properly
restrained in the rear seat and, if
appropriate, in a child restraint.
. The seat belt should be properly
adjusted to a snug fit. Failure to do
so may reduce the effectiveness of
the entire restraint system and in-
crease the chance or severity of injury
in an accident. Serious injury or death
can occur if the seat belt is not worn
properly.
. Always route the shoulder belt over
your shoulder and across your chest.
Never run the belt behind your back,
under your arm or across your neck.
The belt should be away from your
face and neck, but not falling off your
shoulder.
. Position the lap belt as low and snug
as possible AROUND THE HIPS, NOT
THE WAIST. A lap belt worn too high
could increase the risk of internal
injuries in an accident.
. Be sure the seat belt tongue is
securely fastened to the proper
buckle. .
Do not wear the seat belt inside out
or twisted. Doing so may reduce its
effectiveness.
. Do not allow more than one person to
use the same seat belt.
. Never carry more people in the ve-
hicle than there are seat belts.
. If the seat belt warning light glows
continuously while the ignition is
turned ON with all doors closed and
all seat belts fastened, it may indicate
a malfunction in the system. Have the
system checked. It is recommended
you visit an INFINITI retailer for this
service.
. No changes should be made to the
seat belt system. For example, do not
modify the seat belt, add material or
install devices that may change the
seat belt routing or tension. Doing so
may affect the operation of the seat
belt system. Modifying or tampering
with the seat belt system may result
in serious personal injury.
. Once a seat belt pretensioner has
activated, it cannot be reused and
must be replaced together with the
retractor. It is recommended you visit
an INFINITI retailer for this service.

.All seat belt assemblies, including
retractors and attaching hardware,
should be inspected after any colli-
sion. It is recommended you visit an
INFINITI retailer for this service.
INFINITI recommends that all seat
belt assemblies in use during a colli-
sion be replaced unless the collision
was minor and the belts show no
damage and continue to operate
properly. Seat belt assemblies not in
use during a collision should also be
inspected and replaced if either da-
mage or improper operation is noted.
. All child restraints and attaching
hardware should be inspected after
any collision. Always follow the re-
straint manufacturer’s inspection in-
structions and replacement
recommendations. The child re-
straints should be replaced if they
are damaged.
PREGNANT WOMEN
INFINITI recommends that pregnant women
use seat belts. The seat belt should be worn
snug, and always position the lap belt as low
as possible around the hips, not the waist,
and place the shoulder belt over your
shoulder and across your chest. Never run
the lap/shoulder belt over your abdominal area. Contact your doctor for specific re-
commendations.
INJURED PERSONS
INFINITI recommends that injured persons
use seat belts, depending on the injury.
Check with your doctor for specific recom-
mendations.
PRE-CRASH SEAT BELTS WITH
COMFORT FUNCTION (front
seats) (if so equipped)
The pre-crash seat belt tightens the seat belt
with a motor to help restrain front seat
occupants. This helps reduce the risk of
injury in a collision.
The motor retracts the seat belt under the
following emergency conditions:
.
During emergency braking.
. During sudden steering maneuvers.
. Activation of the Forward Emergency
Braking (FEB) with pedestrian detection
system. (See “Forward Emergency Brak-
ing (FEB) with pedestrian detection
system” (P.5-100).)
The pre-crash seat belt will not be active
when:
. The seat belt is not fastened.
. The vehicle speed is under 10 MPH (15
km/h) during emergency braking. .
The vehicle speed is under 19 MPH (30
km/h) during sudden steering maneu-
vers.
The pre-crash seat belt will not be active
when the brake pedal is not depressed
except when sudden steering maneuvers
occur or the FEB with pedestrian detection
system activates.
The motor also retracts the seat belt when
the seat belt is fastened or unfastened.
When the seat belt is fastened, the motor
tightens the seat belt for a snug fit. When
the seat belt is unfastened, the motor
retracts the seat belt. If the seat belt is not
fully retracted, the motor retracts the seat
belt when the door is opened.
Always wear your seat belt correctly and sit
upright and well back.
If the motor cannot retract the seat belt
when the seat belt is fastened or unfas-
tened, it may indicate the pre-crash seat belt
system has a malfunction. It is recommended
you have an INFINITI retailer check and
repair the system.
When the seat belt is retracted repeatedly in
a short period of time, the motor may not be
able to retract the seat belt. After a few
minutes, the motor normally reactivates and
retracts the seat belt. If the seat belt still
cannot be retracted by the motor, the pre-
crash seat belt system has a malfunction.
Safety — Seats, seat belts and supplemental restraint system1-13

1-14Safety — Seats, seat belts and supplemental restraint system
Have the system checked and repaired. It is
recommended you visit an INFINITI retailer
for this service.
THREE-POINT TYPE SEAT BELT
WARNING
.Every person who drives or rides in
this vehicle should use a seat belt at
all times.
. Do not ride in a moving vehicle when
the seatback is reclined. This can be
dangerous. The shoulder belt will not
be against your body. In an accident,
you could be thrown into it and
receive neck or other serious injuries.
You could also slide under the lap belt
and receive serious internal injuries.
. For the most effective protection
when the vehicle is in motion, the
seat should be upright. Always sit
well back and upright in the seat with
both feet on the floor and adjust the
seat belt properly.
WARNING
Do not allow children to play with the
seat belts. Most seating positions are
equipped with Automatic Locking Re-
tractor (ALR) mode seat belts. If the seat
belt becomes wrapped around a child’s
neck with the ALR mode activated, the
child can be seriously injured or killed if
the seat belt retracts and becomes tight.
This can occur even if the vehicle is
parked. Unbuckle the seat belt to release
the child.
SSS0292
Fastening the seat belts
1. Adjust the seat. (See “Seats” (P.1-2).)
2. Slowly pull the seat belt out of the
retractor and insert the tongue into the
buckle until you hear and feel the latch
engage.
.The retractor is designed to lockduring a sudden stop or on impact.
A slow pulling motion permits the
belt to move, and allows you some
freedom of movement in the seat.
.If the seat belt cannot be pulled from its fully retracted position, firmly pull
the belt and release it. Then smoothly
pull the belt out of the retractor.

1-16Safety — Seats, seat belts and supplemental restraint system
restrict further belt movement.
If the retractor does not lock during this
check, get the system checked. It is recom-
mended you visit an INFINITI retailer for this
service, or to learn more about seat belt
operation.
SSS0588
Shoulder belt arm (for front seats)
Before fastening the seat belt, pull the
shoulder belt arm forward until it clicks at
the lock position. The arm can also be folded
down for easier access for rear seat passen-
gers.
Pulling the arm forward will allow an easy
access to the belt.
SEAT BELT EXTENDERS
If, because of body size or driving position, it
is not possible to properly fit the lap-
shoulder belt and fasten it, an extender that
is compatible with the installed seat belts is
available that can be purchased. The ex-
tender adds approximately 8 in (200 mm) of
length and may be used for either the driver
or front passenger seating position. It is
recommended you visit an INFINITI retailer
for assistance with purchasing an extender if
an extender is required.
WARNING
. It is recommended only INFINITI seat
belt extenders, made by the same
company which made the original
equipment seat belts, be used with
the INFINITI seat belts.
. Adults and children who can use the
standard seat belt should not use an
extender. Such unnecessary use could
result in serious personal injury in the
event of an accident.
. Never use seat belt extenders to
install child restraints. If the child
restraint is not secured properly, the
child could be seriously injured or
killed in a collision or a sudden stop.

SSS0644
LATCH rigid-mounted attachment
When installing a child restraint, carefully
read and follow the instructions in this
manual and those supplied with the child
restraint.
SSS0790
Top tether anchor point locations
Anchor points are located on the rear parcel
shelf.
If you have any questions when installing a
top tether strap child restraint on the rear
seat, it is recommended you visit an
INFINITI retailer for this service.
WARNING
Child restraint anchorages are designed
to withstand only those loads imposed
by correctly fitted child restraints. Under
no circumstances are they to be used to
attach adult seat belts, or other items or equipment to the vehicle. Doing so could
damage the child restraint anchorages.
The child restraint will not be properly
installed using the damaged anchorage,
and a child could be seriously injured or
killed in a collision.
REAR-FACING CHILD RE-
STRAINT INSTALLATION USING
LATCH
Refer to all Warnings and Cautions in the
“Child safety” and “Child restraints” sections
before installing a child restraint.
Do not use the lower anchors if the com-
bined weight of the child and the child
restraint exceeds 65 lbs (29.5 kg). If the
combined weight of the child and the child
restraint is greater than 65 lbs (29.5 kg), use
the vehicle’s seat belt (not the lower an-
chors) to install the child restraint. Be sure to
follow the child restraint manufacturer’s
instructions for installation.
Follow these steps to install a rear-facing
child restraint using the LATCH system:
1. Position the child restraint on the seat.
Always follow the child restraint manu-
facturer’s instructions.
Safety — Seats, seat belts and supplemental restraint system1-23

The child restraint top tether strap must be
used when installing the child restraint with
the LATCH lower anchor attachments.
First, secure the child restraint with the
LATCH lower anchors (rear outboard seat-
ing positions only).
1. Flip up the anchor cover from the anchorpoint which is located directly behind the
child restraint.
2. Position the top tether strap over the top of the seatback.
3. Secure the tether strap to the tether anchor point on the rear parcel shelf.
4. Refer to the appropriate child restraint installation procedure steps in this sec-
tion before tightening the tether strap.
If you have any questions when installing a
top tether strap, it is recommended you
visit an INFINITI retailer for this service.FORWARD-FACING CHILD RE-
STRAINT INSTALLATION USING
THE SEAT BELTS
WARNING
The three-point seat belt with Auto-
matic Locking Retractor (ALR) must be
used when installing a child restraint.
Failure to use the ALR mode will result in
the child restraint not being properly
secured. The restraint could tip over or
be loose and cause injury to a child in a
sudden stop or collision. Also, it can
change the operation of the front pas-
senger air bag. See “Front passenger air
bag and status light” (P.1-46).
SSS0640
Forward-facing (front passenger seat) — step 1
Refer to all Warnings and Cautions in the
“Child safety” and “Child restraints” sections
before installing a child restraint.
Do not use the lower anchors if the com-
bined weight of the child and the child
restraint exceeds 65 lbs (29.5 kg). If the
combined weight of the child and the child
restraint is greater than 65 lbs (29.5 kg), use
the vehicle’s seat belt (not the lower an-
chors) to install the child restraint. Be sure to
follow the child restraint manufacturer’s
instructions for installation.
Follow these steps to install a forward-
facing child restraint using the vehicle seat
belt in the rear seats or in the front
Safety — Seats, seat belts and supplemental restraint system1-31

1-34Safety — Seats, seat belts and supplemental restraint system
seat belt is not locked, repeat steps 2
through 8.
JVR0192X
Forward-facing — step 10
10. If the child restraint is installed in the front passenger seat, place the ignition
switch in the ON position. The front
passenger air bag status light
should
illuminate. If this light is not illuminated,
see “Front passenger air bag and status
light” (P.1-46). Move the child restraint
to another seating position. Have the
system checked. It is recommended you
visit an INFINITI retailer for this service.
After the child restraint is removed and the
seat belt is fully retracted, the ALR mode
(child restraint mode) is canceled.
SSS0790
Installing top tether strap
WARNING
Child restraint anchorages are designed
to withstand only those loads imposed
by correctly fitted child restraints. Under
no circumstances are they to be used to
attach adult seat belts, or other items or
equipment to the vehicle. Doing so could
damage the child restraint anchorages.
The child restraint will not be properly
installed using the damaged anchorage,
and a child could be seriously injured or
killed in a collision.

The child restraint top tether strap must be
used when installing the child restraint with
the seat belts.
First, secure the child restraint with the seat
belt.
1. Flip up the anchor cover from the anchorpoint which is located directly behind the
child restraint.
2. Position the top tether strap over the top of the seatback.
3. Secure the tether strap to the tether anchor point on the rear parcel shelf.
4. Refer to the appropriate child restraint installation procedure steps in this sec-
tion before tightening the tether strap.
If you have any questions when installing a
top tether strap, it is recommended you
visit an INFINITI retailer for this service.BOOSTER SEATS
Precautions on booster seats
WARNING
If a booster seat and seat belt are not
used properly, the risk of a child being
injured or killed in a sudden stop or
collision greatly increases:
. Make sure the shoulder portion of
the belt is away from the child’s face
and neck and the lap portion of the
belt does not cross the stomach.
. Make sure the shoulder belt is not
behind the child or under the child’s
arm.
. A booster seat must only be installed
in a seating position that has a lap/
shoulder belt.
LRS0455
Booster seats of various sizes are offered by
several manufacturers. When selecting any
booster seat, keep the following points in
mind:
.Choose only a booster seat with a label
certifying that it complies with Federal
Motor Vehicle Safety Standard 213 or
Canadian Motor Vehicle Safety Stan-
dard 213.
. Check the booster seat in your vehicle to
be sure it is compatible with the vehicle’s
seat and seat belt system.
Safety — Seats, seat belts and supplemental restraint system1-35