manual INFINITI Q60 CONVERTIBLE 2014 Consumer Safety And Air Bag Information Guide

2014 Infiniti Consumer Safety & Air Bag Information Guide 1



WHAT YOU SHOULD KNOW ABOUT AIR BAGS
Air bags are a supplemental restraint system designed to enhance the protection provided by the
seat belt system during certain types of collisions. Supplemental driver and front passenger air
bags, side-impact air bags, and curtain side-impact air bags are standard on all 2014 Infiniti
vehicles. On some Infiniti vehicles, the curtain side-impact air bags are also equipped with a
rollover sensing function. See your vehicle owner’s manual for information about these air bag
systems.

Please remember always to wear your seat belt, and that a rear-facing child restraint must never
be used in the front passenger seat if the vehicle is equipped with a front passenger air bag. See
page 10 of this guide for important information about child restraint use.

FASTER THAN THE EYE CAN BLINK
In a collision, a lot can happen in just one second. Generally, at 0.01 seconds an air bag begins
to inflate. At 0.04 seconds, it is fully inflated. By 0.1 seconds, it has done its job and is deflating.
Considering the speed of these events, it is not surprising that many people involved in a frontal
collision do not realize that their air bags did inflate.



0.01 SECONDS INFLATING BEGINS 0.04 SECONDS AIR BAG IS INFLATED 0.1 SECONDS DEFLATING BEGINS

AIR BAG PROTECTION

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THE INFINITI ADVANCED AIR BAG SYSTEM
All 2014 Infiniti vehicles are equipped with the Infiniti Advanced Air Bag System (AABS) for the
driver and front passenger seats. Typically, this system, which has dual-stage inflators,*
monitors information from various crash sensors, the front seat belt buckle sensors, and the
occupant classification sensor.

The front passenger air bag may be automatically turned off under some conditions, depending
on the pressure or weight detected by sensors in the passenger seat. See the vehicle owner’s
manual for more information. If the front passenger air bag is off, the front passenger air bag
status light will be illuminated.**

The front passenger air bag status light does not indicate a malfunction of the front passenger air
bag. If the front passenger air bag status light is illuminated while the seat is occupied by an
adult, the occupant may need to shift his or her seating position so the system can turn on the
front passenger air bag and turn off the status light.

Remember, all air bags are supplemental restraint systems. You must always use seat belts and
child restraints properly, as explained in the vehicle owner’s manual and your child restraint
manufacturer’s instructions.

THE MOST IMPORTANT PART OF AN AIR BAG: YOUR SEAT BELT
Your chances of surviving a collision will improve greatly if one simple piece of advice is
followed: always wear your seat belt. Do not count on just the air bags for occupant protection;
they are merely a
supplemental restraint system.

Seat belts help to protect the occupants of your vehicle during collisions in which the air bags
are not designed to activate. In addition, in situations where the air bags are activated, seat
belts enhance their effectiveness and can help reduce the risk of injury from an inflating air bag.
Seat belts will also help protect the occupants of your vehicle during multiple-impact collisions,
while the air bags work only one time if a collision is severe enough to activate them. Please see
the SEAT BELT SAFETY and CHILD SAFETY sections of this guide and the vehicle owner’s manual
for more information.


*Dual-stage inflators vary the inflation rate based on the severity of the collision (for example, less forceful

inflation for moderate impacts and a high force of inflation for more severe impacts). In addition, based on

information from the seat belt buckle sensors that detect whether the seat belts are fastened, the

deployment of the front air bags is adjusted. Only one front air bag may inflate in a crash, depending on

the crash severity and whether the front occupants are belted or unbelted.

**
When the system detects that the seat is unoccupied, the passenger air bag status light will not

illuminate even though the front passenger air bag is OFF.

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EFFECTIVE USE OF SEAT BELTS AND AIR BAGS



Seat belts and supplemental air bags are most effective when vehicle occupants are sitting
upright and well back in the seat with both feet on the floor. Keep in mind that air bags inflate
with great force. Being unrestrained, leaning forward, sitting sideways, or being out of position in
any way puts you at a greater risk of injury or death in a crash. You may also receive serious or
fatal injuries from the air bag system if you are up against it when it inflates. Always sit back
against the seatback with both feet on the floor and as far away as practical from the steering
wheel or instrument panel and always wear your seat belt. Please see the SEAT BELT SAFETY
section of this guide and the vehicle owner’s manual for more information.


HOW AND WHEN FRONT AIR BAGS WORK
While the inner workings of a supplemental front air bag system are complicated, understanding
what makes the front air bags deploy is rather easy:
the vehicle’s front air bag sensor system is
designed to detect rapid deceleration usually associated with moderate to severe frontal
collisions within a limited range of angles
. The vehicle’s deceleration rate is related to various
factors, such as speed of the vehicles involved, the weight and stiffness of the vehicles/objects
involved, contact locations, and the angle of impact, to name a few. Once the sensor system is
activated, the front air bags inflate with a harmless gas almost instantly.

2014 Infiniti Consumer Safety & Air Bag Information Guide 4
The front air bags will not usually activate in side-impact collisions, rear-end collisions, rollovers,
while driving on rough roads, or during hard braking. However, deceleration rates in some
situations can be similar to those found in frontal impacts and may result in front air bag
activation.

WHEN THE FRONT AIR BAGS INFLATE
Please remember, for the supplemental front air bags to be most effective, you must always
buckle up and sit at a suitable distance back to allow room for the air bags to inflate. For the
front air bags to do their job, they must inflate with great force. As mentioned earlier in this
guide, this may cause serious or even fatal injury if, for example, you are unrestrained, out of
position in any way, sitting or leaning too close to the steering wheel or dashboard during
inflation. Even when seated properly, there is a possibility of injury from an inflating front air bag.
This usually consists of minor skin abrasions or burns, but may be more serious. Overall, these
injuries are minimal compared to the injuries the front air bags are designed to prevent. After the
front air bags have inflated, you may notice a light smoke within the cabin. This is a normal by-
product of the rapid chemical reaction necessary to inflate the front air bags and, although
harmless, it may cause minor irritations.

REPLACING THE AIR BAGS
Air bags are not reusable. After a collision in which your air bags have activated, have the
respective air bag system inspected and replaced by your Infiniti retailer as soon as possible.
The National Highway Traffic Safety Administration (NHTSA) has expressed concern regarding
reports of counterfeit replacement air bags installed in vehicles. Visit www.nhtsa.gov
for more
information. We recommend the replacement of air bags by your NISSAN dealer to ensure that
you receive new original equipment replacement parts. Counterfeit replacement air bags may
not be made to the standards of quality, reliability and durability of Genuine NISSAN parts. The
use of counterfeit replacement air bags or used or salvaged air bags are a potential serious
safety problem and may not provide the same level of protection in a crash.

OTHER SPECIFICS ABOUT AIR BAGS
ƒ
If the air bag warning light continues to remain on or flashes after you start the vehicle, see
your Infiniti retailer as soon as possible.
ƒ After inflation, air bag components are hot, so avoid contact.
ƒ Do not place objects on or near the steering wheel or dashboard where the air bags inflate.
ƒ Never install a rear-facing child restraint in the front passenger seat of a vehicle equipped
with a front passenger air bag.
ƒ See the vehicle owner’s manual for other important information. WELL BACK AND UPRIGHT

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OTHER SPECIFICS ABOUT SIDE-IMPACT, CURTAIN SIDE-IMPACT, AND CURTAIN
SIDE-IMPACT/ROLLOVER AIR BAG SYSTEMS
ƒ
Do not allow anyone sitting in the front seat to extend his or her hand out the window or lean
against the door.
ƒ When sitting in the rear, do not hold onto the seatbacks of the front seats. Be especially
careful with children, who should always be properly seated and restrained.
ƒ Do not allow anyone to place their hand, leg or face near the side-impact air bag modules on
the seatbacks of the front seats or near the curtain side-impact air bag modules in the roof
rails or in the front door panels.
ƒ Curtain side-impact/rollover air bags are designed to inflate not only in rollovers, but also in
certain near rollover situations. As a result, certain vehicle movements (for example, during
severe off-road driving) may cause these air bags to inflate.
ƒ See the vehicle owner's manual for other important information about side-impact, curtain
side-impact, and curtain side-impact/rollover air bag systems (if the vehicle is equipped with
these systems).








WHENEVER A CHILD IS IN YOUR VEHICLE
The risk of serious or fatal injury to children in automobile collisions can be reduced with a
properly installed child restraint. Before you install a child restraint in your vehicle, please
consult the vehicle owner’s manual and the child restraint manufacturer’s instructions for proper
installation.

Never install a rear-facing child restraint in the front
passenger seat. An inflating front passenger air bag
could seriously injure or kill your child. According to
statistics, children are safer when properly restrained
in the rear seat than in the front seat. Infiniti and the
federal government recommend that children 12 and
under should ride in the rear seat, properly secured in
child restraints, booster seats, or seat belts, according
to their size.

CHILD SAFETY

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If you must install a forward-facing child restraint in the front passenger seat, move the
passenger seat to the rearmost position. See the vehicle owner’s manual for details and
additional important information.

CHILD RESTRAINTS FOR INFANTS AND SMALL CHILDREN
Infants and small children should always be placed in an appropriate child restraint while riding
in the vehicle. Failure to use a child restraint can result in serious injury or death.

Children and infants should never be carried on your
lap. It is not possible for even the strongest adult to
resist the forces of a severe collision. The child could
be crushed between the adult and parts of the
vehicle. Also, do not put the same seat belt around
both your child and yourself, or another child.

Always install the child restraint properly, and check
that it is securely held in place by the vehicle’s seat
belt or LATCH system (if so equipped). An improperly
installed child restraint could lead to serious injury
or death in a collision. See the vehicle owner’s manual and your child restraint manufacturer’s
instructions for complete details.

Child restraints specially designed for infants and small children are offered by several
manufacturers. When selecting any child restraint, keep the following points in mind:

1. The LATCH system (Lower Anchors and Tethers for CHildren) is a universal child restraint
system. This system – which may also be referred to as the ISOFIX or ISOFIX compatible
system – allows the child restraint to be installed into the vehicle without the use of seat
belts. Both the vehicle and child restraint must have LATCH system capabilities.

2. Choose only a restraint with a label certifying that it complies with Federal Motor Vehicle
Safety Standard 213.

3. Always make sure the child restraint is appropriate for the age and size of your infant or
small child.

4. Check the child restraint in your vehicle to be sure it is compatible with the vehicle’s seat
and seat belt system.

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5. If the child restraint is compatible with your vehicle, place your child in the child restraint
and check the various adjustments to be sure the child restraint is compatible with your
child. Always follow all recommended procedures.

All U.S. states require that infants and small children be restrained in a certified child restraint at
all times while the vehicle is being operated.

THE LATCH SYSTEM (LOWER ANCHORS AND TETHERS FOR CHILDREN)
Most 2014 Infiniti vehicles are equipped with universal child restraint lower anchors and top
tether anchors for the installation of child restraints equipped with LATCH attachments. With this
system, you do not have to use a vehicle seat belt to secure the child restraint. Instead, special
anchor points are utilized to install the child restraint, provided it is compatible with the LATCH
system. See the vehicle owner’s manual for details and additional important information.

SNUG KIDS™
The first of its kind, Snug Kids™ is our online guide to
selecting a child restraint seat for your Infiniti vehicle.
Our Certified Child Passenger Safety Technicians have
evaluated numerous child restraint seats and have compiled their findings to create the Snug
Kids
TM Child Safety Seat Fit Guides. These guides also include important tips on correct
installation procedures. Visit www.InfinitiUSA.com/snugkids to view or download
the latest guide information for finding a child restraint system that is right for your Infiniti
vehicle.






If you are wearing a properly adjusted seat belt, your chances of being injured or killed in a
collision and/or the severity of injury may be greatly reduced. Infiniti strongly encourages you
and all of your passengers to buckle up every time you drive, even if your seating position
includes a supplemental air bag system. Most States require that seat belts be worn at all times
when a vehicle is being driven.


SEAT BELT SAFETY

2014 Infiniti Consumer Safety & Air Bag Information Guide 13



Always route the shoulder belt over your shoulder and across your chest. Never place the belt
behind your back, under your arm or across your neck. The belt should be away from your face
and neck, but not falling off your shoulder. If available, the shoulder belt anchor height should
be adjusted to the position best suited for you (see the vehicle owner’s manual for more details).
Position the lap belt as low as possible AROUND YOUR HIPS, NOT YOUR WAIST. A lap belt worn
too high could increase the risk of internal injuries in a collision. Be sure the seat belt tongue is
securely fastened into the proper buckle.



For the seat belt to be most effective when the vehicle is in motion, the seatback should be
upright. Do not ride in a moving vehicle when the seatback is reclined. This can be dangerous, as
the shoulder belt will not be against your body. In a collision, you could be thrown into it and
receive neck or other serious injuries. You could also slide under the lap belt and receive serious

2014 Infiniti Consumer Safety & Air Bag Information Guide 14
internal injuries. Always sit well back in the seat with both feet on the floor and adjust the seat
belt properly.

OTHER SPECIFICS ABOUT SEAT BELTS
ƒ
Do not wear the seat belt inside out or twisted.
ƒ Do not allow more than one person to use the same seat belt.
ƒ Never carry more people in the vehicle than there are seat belts.
ƒ If the seat belt warning light glows continuously while the ignition is turned ON with all doors
closed and with all seat belts fastened, it may indicate a malfunction in the system. Have the
system checked by an Infiniti retailer.
ƒ See the vehicle owner’s manual for more detailed information to help you better understand
the important safety warnings, system features, operation and maintenance of your vehicle’s
seat belts.

CONCERN FOR YOUR SAFETY
Infiniti urges you to always use your available seat belt restraint system whenever you drive,
even if your vehicle is equipped with supplemental air bags. Please ask all of your passengers to
buckle up too. For children, make sure they are secured in an appropriate child restraint or
booster seat.* Seat belts do save lives. See the vehicle owner’s manual for details.






Both Infiniti and your Infiniti retailer are dedicated to serving all your automotive needs. Your
complete satisfaction with your vehicle and your Infiniti retailer are our primary concerns. Your
Infiniti retailer is available to assist you with all your automobile sales, parts and service
requirements.

If, however, a situation arises that you believe has not been addressed to your satisfaction, we
ask that you take the following steps:

STEP 1:
Discuss the situation with the retailer management. If a problem still exists, contact the
retailer’s Consumer Affairs manager or owner. They are best equipped to resolve the matter for
you.

* Please see the vehicle owner’s manual and child restraint manufacturer’s instructions for complete
details.
INFINITI OWNER SATISFACTION AND ASSISTANCE

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The BBB AUTO LINE program consists of two parts: mediation and arbitration. The BBB AUTO
LINE staff will attempt to provide suggestions for resolving the problem during mediation. If a
satisfactory resolution has not been achieved during mediation, you will have the opportunity to
present your case personally before an impartial person or three-person panel. The arbitrator(s)
will make a decision after the arbitration hearing.

The BBB must send you a final decision in your case within forty (40) days (plus seven days if
you have not contacted the proper person from the retailer or Infiniti) unless you delay the
process. If you accept the decision, it will be legally binding on you and Infiniti. If you do not
accept the decision, it will not be legally binding on you or Infiniti. (However, in some states, if
the decision is not accepted, it may be introduced either by you or by Infiniti as evidence in a
subsequent court action.)

BBB AUTO LINE is an informal dispute settlement mechanism operated to comply with applicable
Federal law and regulations. In states where BBB AUTO LINE is available, you are required to use
BBB AUTO LINE before exercising rights or seeking remedies under Title I of the Federal
Magnuson-Moss Warranty Act, 15 U.S.C. §2301, et. seq. If you choose to seek remedies other
than those created by Title I of the Magnuson-Moss Warranty Act (for example, under state law),
that Federal Act does not require you to first use BBB AUTO LINE. The program is still available to
you, however, and may be of considerable assistance. Some states specify that informal dispute
settlement mechanisms such as BBB AUTO LINE must be used before you may file a lawsuit
under state law, and/or before you may have certain other rights or remedies available under
state law. In accordance with those states’ laws, Infiniti requires the prior use of BBB AUTO LINE
in good faith before you resort to such other processes, file a lawsuit, or seek other remedies
provided by state law. Please see the
Supplement to 2014 Infiniti Warranty Information Booklet &
2014 Infiniti Owner’s Manual
for additional information.

BBB AUTO LINE may not be available in all states. We, Infiniti, would be pleased to provide you
with information about the availability of BBB AUTO LINE in your state. Alternatively, you can call
the BBB AUTO LINE telephone number listed on page 15.

ELIGIBILITY: Infiniti vehicles less than four years old from date delivered to the first retail buyer or
otherwise put into use, and with fewer than 60,000 miles, are eligible for the program.