ESP INFINITI Q60 COUPE 2018 Infiniti Intouch

Services website. You can activate Valet
Alert from the “Voice Menu” and saying
“Valet Alert” when the call is connected.
“Connecting to Interactive Voice
Menu” (page 8-16)
. Journey Planner feature allows you to
set the route according to the route plan
created in advance by the INFINITI
Owner’s Portal Website.
“Using Journey Planner”
(page 9-23)
Notice to Bluetooth® Hands-free
phone users
The Bluetooth® Hands-free phone system
will be disabled and not be able to take
phone calls while the vehicle is connected to
the Infiniti InTouch
TMServices Response
Specialists or the emergency support staff
at the Infiniti Response Center.
This is to avoid various services by Infiniti
InTouch
TMServices Response Specialists
(such as route guidance) and Infiniti In-
Touch
TMServices emergency support staff
being interrupted by incoming calls. Incom-
ing phone calls received while the vehicle is
connected to the Service Center will not be
listed in the call history of the Bluetooth®
Hands-free phone system. However those incoming calls may be listed in the call history
of your mobile phone, depending on its
capabilities. After disconnecting communi-
cation with the Infiniti InTouch
TMServices
Response Specialist or Infiniti InTouchTM
Services emergency support staff, check
the incoming call history on your mobile
phone when it is safe to do so.
Service application
A separately purchased Infiniti InTouchTM
Services subscription is required. For de-
tailed information, contact an INFINITI
retailer or refer to the following Infiniti
InTouch
TMServices website:
usa.infinitiintouch.com (for U.S.)
canada.infinitiintouch.com (for Canada)
INFO:
If the vehicle is owned by another person
and is resold, the subscription for this service
must be canceled and all data stored on the
device must be deleted.
Operating tips
WARNING
. Use the Infiniti InTouchTMServices
after stopping your vehicle in a safe
location. If you have to use the Infiniti
InTouch
TMServices while driving, ex-
ercise extreme caution at all times so
full attention may be given to vehicle
operation.
. If you are unable to devote full
attention to vehicle operation while
talking with the Infiniti InTouch
TM
Services, pull off the road to a safe
location and stop your vehicle.
. Do not use the Infiniti InTouch
TMSer-
vices with the engine or the hybrid
system stopped. Doing so may discharge
the vehicle battery.
. The Infiniti InTouch
TMServices cannot
be used under the following conditions:
— The Infiniti InTouch
TMServices sub-
scription has expired.
— The vehicle is outside the area where the cellular network service is recei-
vable.
8. Information and settings
8-15

8. Information and settings
— The vehicle is in a location with poorsignal reception such as tunnels,
underground parking garages, behind
buildings or in mountainous areas.
— The line is busy.
— The TCU (Telematics Control Unit) or other systems of your vehicle are not
working properly.
— The Infiniti InTouch
TMServices net-
work system is disabled.
. Information Feeds download cannot be
used when the vehicle is connected to
the Infiniti InTouch
TMServices Data
Center and Infiniti InTouchTMServices
Response Center.
. Communication with the Infiniti In-
Touch
TMServices Data Center is related
to the data communication mode and
may cause occasional difficulty in receiv-
ing signals, and the signal receivable area
may be limited compared to regular
mobile phones.
. You may hear clicks or experience inter-
ruptions while speaking with the Infiniti
InTouch
TMServices Response Specia-
lists. This is due to a shift in the
connection zone and is not a malfunc- tion.
. Depending on the line used, the sound
volume may decrease. Adjust the volume
as necessary.
. Received sounds may be distorted or
ambient noise may sound like voices of a
crowd. This is due to the use of the
digital line and is not a malfunction.
. You may hear your own voice from the
speaker when talking with the Infiniti
InTouch
TMServices Response Specialists
due to a network disturbance. When this
occurs, reconnect the line after a few
minutes or at a different location.
. This vehicle incorporates a communica-
tion device that is called a TCU (Tele-
matics Control Unit). The communication
connection between this unit and the
Infiniti InTouch
TMServices Data Center
allows for various services. When the
system connects to the Infiniti In-
Touch
TMServices Data Center, an an-
tenna icon will appear on the screen. Use
the service in a location where the
symbol representing good signal recep-
tion appears on the screen.
: When the signal reception is good
: When the signal reception is bad .
The Infiniti InTouch
TMServices use the
TCU (Telematics Control Unit) for com-
munications. Even if the signal strength
bar of the in-vehicle data communication
module indicates good reception, con-
nection to the Infiniti InTouch
TMServices
Data Center may be disabled. This does
not indicate a malfunction. Operate the
system again after a few minutes.
CONNECTING TO INTERACTIVE
VOICE MENU
Various services to support your driving are
available by answering Interactive Voice
Menu.
For more details, contact the Infiniti In-
Touch
TMServices support line at 1-855-
444-7244 or refer to the Infiniti InTouchTM
Services website usa.infinitiintouch.com (for
U.S.)/canada.infinitiintouch.com (for Cana-
da).
1. Push

.Destination AssistanceSet a destination using a Interactive
Voice Response (IVR) system.
.Roadside AssistanceConnect to the Roadside Response
Specialist.
.Valet AlertTurns on the Valet Alert function and
monitors the vehicle movement within
a certain range.
.Personal AssistanceConnects to the Infiniti InTouchTM
Services Response Specialist.
INFO:
. You can also connect to an Infiniti
InTouch
TMServices Interactive Voice
Menu by touching the IVR soft button
on the map. .
After selecting [Connect to Voice Menu],
it may take some time until the system
initiates connection, depending on the
technical environment and whether the
TCU (Telematics Control Unit) is being
used by other services.
. To avoid disconnecting the line, do not
turn off the engine or hybrid system.
USING MY SCHEDULE
Allows you to provide in-vehicle access to
your personal Google CalendarTM.
1. Push

finitiintouch.com (for Canada), or contact
the Infiniti InTouchTMServices support line
at 1-855-444-7244.
1. Push

8. Information and settings
VOLUME SETTING
The Infiniti InTouchTMServices Text-to-
Speech and Infiniti InTouchTMServices Re-
sponse Specialist volume can be set.
EMERGENCY SUPPORT
Infiniti InTouchTMServices provides various
services to support dealing with emergen-
cies of the subscribed vehicle and the driver.
For example, in case of an illness or serious
injury, you can seek support by pushing the
in-vehicle button and connecting to
the Infiniti InTouch
TMServices Response
Center. The Infiniti InTouchTMServices Re-
sponse Center can specify the location of the
vehicle via GPS, and the information will be
sent to the police or other agencies as
needed.
For information about other Infiniti In-
Touch
TMServices emergency support re-
lated services, contact the Infiniti InTouchTM
Services support line at 1-855-444-7244 or
refer to the Infiniti InTouchTMServices
website usa.infinitiintouch.com (for U.S.)/
canada.infinitiintouch.com (for Canada).
WARNING
. Please note that the Automatic Colli-
sion Notification service and Emer-
gency Call function cannot be used in
the following conditions:
— Emergency functions and services will not be available without a paid
subscription to Infiniti InTouch
TM
Services.
— The Infiniti InTouch
TMServices net-
work system is disabled.
— The vehicle moves outside the ser- vice area where the TCU (Tele-
matics Control Unit) is connected
to the system.
— The vehicle is outside the area where the cellular network service
is receivable.
— The vehicle is in a location with poor signal reception such as tunnels,
underground parking garages, be-
hind buildings or in mountainous
areas.
— The line is busy. — The TCU (Telematics Control Unit)
or other systems of your vehicle are
not working properly.
— It may not be possible to make an emergency call depending on the
severity of a collision and/or emer-
gency.
. Park the vehicle in a safe location and
set the parking brake before operat-
ing .
. Only use this service in case of an
emergency. There may be a penalty
for inappropriate use of the service.
. Radio waves could adversely affect
electric medical equipment. Indivi-
duals who use a pacemaker should
contact the device manufacturer re-
garding any possible effects before
using the system.
. The TCU (Telematics Control Unit)
antenna is installed inside the upper
central part of the instrument panel.
An occupant should not get any closer
to the antenna than specified by the
pacemaker manufacturer. The radio
waves from the TCU antenna may
adversely affect the operation of the
pacemaker while using the Infiniti
8-22

InTouchTMServices.
Making an emergency call
1. Push.
2. When the line is connected, speak to the Response Specialist.
If you want to cancel the emergency call,
push and hold the SOS call switch for a few
seconds.
INFO:
. After is pushed, it may take some
time until the system initiates connec-
tion, depending on the technical environ-
ment and whether the TCU (Telematics
Control Unit) is being used by other
services.
. An indicator light on shows the
readiness of the emergency support
system. If the indicator light is not
illuminated, pushing does not
connect your vehicle to the Response
Specialist.
The indicator light blinks while con-
nected to the Infiniti InTouch
TMServices
Response Center.
. Even when the indicator light is illumi-
nated, connection to the Infiniti In-
Touch
TMServices Response Center may
not be possible. If this occurs in an
emergency situation, contact the autho-
rities by other means.
. To avoid disconnecting the line, do not
turn off the engine or hybrid system.
8. Information and settings
8-23

9. Navigation (if so equipped)
[Freeway Entrance/Exit] Searches for a destination from a freeway entrance/exit.“Setting freeway entrance/exit” (page 9-24)
Step 1 Step 2 Setting item Action
Push

9. Navigation (if so equipped)
.[Spell Name]:Enter the facilities name to narrow
down the search.
.[City/Area]:
— [Within a City]: Input the city to narrow down the
target city.
— [Near Destination]: When the destination is set, this
indicates a list of facilities around
the destination.
— [Show Along Route]: The system displays the facilities
located along the route.
5. Touch the preferred destination facility from the list.
Touch [Start] to start route guidance.
INFO:
. After setting a destination, the location
of the destination can be adjusted.
“Procedures after setting route”
(page 9-28)
. If the nearest POI cannot be searched, a
message asking whether to search from
an extended area will be displayed. When [Yes] is selected, the system starts to
search for POI in a wider area.
SETTING HOME AS DESTINA-
TION
The home location can be set as the
destination if the home location is stored in
advance. This function is especially useful
when searching for a route to return to the
home location.
1. Push

reception being available.
Searching by connecting Data Cen-
ter
It is possible to find a point of interest by
inputting a keyword and connecting to the
Infiniti InTouch
TMServices Data Center. The
searched location can be set as a destina-
tion.
1. Push

9. Navigation (if so equipped)
ROUTE GUIDANCE
ABOUT ROUTE GUIDANCE
After setting the route, select [Start] to start
route guidance.
Throughout route guidance, the system
navigates you through the guide points
using visual and voice guidance.
CAUTION
. The navigation system’s visual and
voice guidance is for reference pur-
poses only. The contents of the gui-
dance may be inappropriate
depending on the situation.
. Follow all traffic regulations when
driving along the suggested route
(e.g., one-way traffic).
“Route guidance” (page 9-65)
Voice guidance during route gui-
dance
Basics of voice guidance:
Voice guidance announces which direction
to turn when approaching an intersection for
which a turn is necessary.
INFO:
. There may be some cases in which voice
guidance and actual road conditions do
not correspond. This may occur because
of discrepancies between the actual road
and the information on the map data, or
may also be due to the vehicle’s speed.
. In case voice guidance does not corre-
spond to the actual road conditions,
follow the information obtained from
traffic signs or notices on the road.
. Route guidance provided by the naviga-
tion system does not take carpool lane
driving into consideration, especially
when carpool lanes are separated from
other road lanes.
. The system will only announce street
names when the system language is set
to English. Street names are not an-
nounced when the system is set to
French or Spanish.
INFO:
When approaching a guide point (intersec-
tion or corner), destination, etc. during route
guidance, voice guidance announces the
remaining distance and/or turning direction. Push and hold