7. Viewing technical information
7-14
will be sent to the police or other agencies
as needed.
For information about other Infiniti Con-
nection emergency support related ser-
vices, contact the Infiniti Connection
support line at 1-800-334-7858 (for U.S.)
/1-855-892-7418 (for Canada) or refer to
the Infiniti Connection website www.infini-
ticonnection.com (for U.S.)/https://cana-
da.infiniticonnection.com (for Canada).
CAUTION!
.It may not be possible to make an
emergency call in all accidents or emer-
gencies.
. Park the vehicle in a safe location and set
the parking brake before operating
.
. Only use this service in case of an
emergency. There may be a penalty for
inappropriate use of the service.
. The emergency support function cannot
be used in the following conditions:
— The vehicle moves outside the service
area where the TCU (Telematics Com-
munication Unit) is connected to the
system. —
The vehicle is in a location with poor
signal reception such as a tunnel,
underground parking, behind a build-
ing or in a mountainous area.
Making an emergency call
1. Push *A.
2. When the line is connected, speak to the Response Specialist.
INFO:
.
After is pushed, it may take some
time until the system initiates connection,
depending on the technical environment
and whether the TCU (Telematics Commu-
nication Unit) is being used by other
services.
.An indicator light on shows the
readiness of the emergency support system.
If the indicator light is not illuminated,
pushing does not connect your
vehicle to the Response Specialist.
The indicator light blinks while connected to
the Infiniti Connection Response Center.
.Even when the indicator light is illuminated,
connection to the Infiniti Connection Re-
sponse Center may not be possible. In such
cases contact with the police or other
agencies should be made using other
devices such as telephones.
.To avoid disconnecting the line, do not turn
off the engine or hybrid system.
.The Bluetooth®Hands-free phone system
will be disabled and it is not possible to
take phone calls while the vehicle is
connected to the emergency support staff
at the Infiniti Connection Response Center.
