roof INFINITI Q70 2019 Warranty Information Booklet

36
WHO IS COVERED
The original owner of a Michelin Passenger or
Light Truck tire which bears the Michelin name
and complete DOT identification number.
WHAT IS COVERED AND FOR HOW
LONG
Michelin Passenger and Light Truck tires, used
in normal service on the vehicle on which they
were originally fitted and in accordance with
the maintenance recommendations and safety
warnings contained in the Owner’s Manual
and in the Important Tire Safety Information
Section of this booklet, are covered by this
warranty against defects in workmanship
and material for the life of the original usable
tread, or 6 years from the date of purchase,
whichever comes first. At that time, all
warranties, express or implied, are terminated.
The usable tread is the original tread down
to the level of the tread wear indicators
- 2/32nds of an inch (1.6mm) of tread
remaining. Date of purchase is documented by
new vehicle registration or tire sales invoice. If
no proof of purchase, coverage will be based
on date of manufacture.
WHAT IS NOT COVERED
Tires which become unserviceable due to:
•• Road hazard injury (e.g., a cut, snag, bruise, impact damage, puncture, whether
repairable or not);
•• Incorrect mounting of the tire, tire/wheel imbalance, or improper repair;
•• Underinflation, overinflation, improper maintenance or other abuse;
•• Mechanical irregularity in the vehicle such as wheel misalignment resulting in uneven or
rapid wear;
•• Accident, fire, chemical corrosion, tire alteration, or vandalism;
•• Ozone or weather cracking.
WHAT MICHELIN WILL DO
PASSENGER AND LIGHT
TRUCK TIRES A tire which becomes unserviceable due to
a condition covered by this warranty will be
replaced with a comparable new Michelin
tire, free of charge, when 2/32nds of an inch
(1.6mm) or less of the original tread is worn,
(or 25% or less, whichever is most beneficial to
the user) and within 12 months of the date of
purchase. Mounting and balancing of tires is
included. The cost of any other service charges
or applicable taxes are payable by the user.
When more than 2/32nds of an inch of
original tread has been worn (or more than
25%, whichever is most beneficial to the user)
or after 12 months from date of purchase, the
user must pay the cost of a comparable new
Michelin passenger or light truck replacement
tire on a pro-rata basis. The retailer shall
determine the charge by multiplying the
percentage of the original usable tread worn by the current actual selling price at
the adjustment location or the price on the
current Michelin Base Price List, whichever is
lower. This List is based on a predetermined
price intended to fairly represent the actual
selling price of the tire. The cost of mounting,
balancing and any other service charges or
applicable taxes are payable by the user.
WHAT THE CONSUMER MUST DO
When making a claim under the terms of this
warranty, the consumer must present the tire
to an authorized Michelin Retailer. To locate
an Authorized Tire Retailer, check the yellow
pages under “Tire Retailers - Retail.” The vehicle
on which the tire was used should be available
for inspection.
It is essential that you read and understand the
safety and maintenance recommendations (see
Safety Maintenance Information) for your tires.
CONDITIONS AND EXCLUSIONS
THIS WARRANTY DOES NOT PROVIDE
COMPENSATION FOR LOSS OF TIME, LOSS
OF USE OF VEHICLE, INCONVENIENCE
OR CONSEQUENTIAL DAMAGE. TIRES
PRESENTED FOR CLAIM REMAIN THE
PROPERTY OF THE CONSUMER AND
MICHELIN ACCEPTS NO RESPONSIBILITY
FOR LOSS OF, OR DAMAGE TO, TIRES
WHICH ARE IN THE CUSTODY OR
CONTROL OF A MICHELIN TIRE RETAILER
FOR THE PURPOSES OF INSPECTION FOR
MICHELIN PASSENGER AND LIGHT TRUCK TIRE LIMITED WARRANTY
(Continued on next page)

38
CONTINENTAL/GENERAL TIRE
LIMITED WARRANTY AND
ADJUSTMENT POLICY
This Limited Warranty and Adjustment
(the “Policy”) is issued by Continental Tire
North America, Inc. (the “Company”) and is
applicable for Continental/General-brand
original equipment tires and is a promise of
replacement under certain specified conditions.
This Policy applies to tires in normal service
displaying adjustable conditions (see Section
4) and does not require the existence of a
workmanship or material related condition
in order to qualify for adjustment. THIS
POLICY IS NOT A WARRANTY THAT
YOUR TIRE WILL NOT FAIL OR BECOME
UNSERVICEABLE IF NEGLECTED OR
MISTREATED.
1. ELIGIBILITY
a. This Policy applies to the owner of Passenger Car, Light Truck and Serva-
Spare tires bearing Continental and
General brand name and serial numbers,
and operated in normal service.
b. Eligible tires must be the original
equipment tires, used on the vehicle on
which they were originally installed by the
vehicle manufacturer. c. Tires branded “used” are not eligible under
this Policy.
2. WHAT IS THE ADJUSTMENT POLICY AND FOR HOW LONG?
Limited warranty coverage is for a maximum
period of 72 months from the date of
purchase* , determined by the new vehicle
registration date or new vehicle sales invoice
showing date of purchase.
If an eligible Passenger or Light Truck or Serva-
Spare tire, used in normal service, becomes
unserviceable from a condition other than
those listed under Section 4, during or after
the time or treadwear periods shown below,
it will be replaced with a comparable ** new
Continental or General brand tire according to
(A) and (B) below.
(A) Free Replacement Policy:
Time* Treadwear
Passenger Tire First 12 Months or First
2/32nds, (whichever
comes first). Mounting &
balancing included free
of charge. Owner pays all
applicable taxes. Light Truck Tire
First 12 Months or First
2/32nds,(whichever
comes first). Mounting &
balancing included free
of charge. Owner pays all
applicable taxes. (Excluding
F.E.T.)
Serva-Spare No Time Limit First
1/32nd, Mounting &
balancing included free
of charge. Owner pays all
applicable taxes.
(B) Pro Rata Replacement Policy: Passenger/Light Truck Tires
After the “Free Replacement Policy”
expires (set forth in section 2A), and the
tire is still within 72 months from the date
of purchase*, you will pay, on a pro rata
basis, for a comparable** new Continental
or General brand replacement tire. A tire
is eligible for an adjustment on a pro rata
basis until the tread is worn down to the
tread wear indicators (2/32nds of an
inch of tread remaining). The tire tread
is worn out at this point and this Policy
ends regardless of time period. Owner
pays all applicable taxes (including F.E.T.),
mounting and balancing charges.
CONTINENTAL/GENERAL TIRE LIMITED WARRANTY
* At the time of claim, you need to present your new vehicle registration or new vehicle sales invoice showing date of purchase. If satisfactory proof-of-purchase date is not provided, the D.O.T.
certification date of manufacture (tire serial number) will be used.
** A “comparable” new Continental or General brand tire may be either the same tire line or the same basic construction but with a different sidewall or tread configuration. If a higher-priced tire is accepted
as replacement, the owner will pay the difference in price. Any tire replaced under this Policy will be covered by the current Continental or General Tire Limited Warranty and Adjustment Policy.
(Continued on next page)

48
EXCLUSIONS Roadside Assistance is not a warranty and
is not provided under any Infiniti or Nissan
warranty, but is a service which is provided
to you as part of the Infiniti Total Ownership
Experience
® to minimize any unforeseen
vehicle operation inconvenience. Potential
liability is expressly limited to the cost of
the listed benefits and does not extend to
incidental or consequential damages such
as loss of use inconvenience, loss of pay, or
commercial loss.
Roadside Assistance benefits exclude any
costs related to repairs, parts replacement,
labor, etc. which are incurred as a result of
accident/collision, vehicle abuse, racing,
vandalism or other items not covered by the
Infiniti New Vehicle Limited Warranty. Also
excluded are services for snow tires, repair
to studs, mounting or demounting of snow
chains, and any fines, fees or taxes which are
associated with impound towing as a result of
actual or alleged violation of any
laws or regulations.
EMERGENCY TRAVEL EXPENSE/TRIP
INTERRUPTION BENEFITS
If you experience a mechanical breakdown
more than 100 miles from your primary
residence, you may be eligible for the following
reasonable trip interruption benefits:
•• Meals
•• Lodging
•• Substitute transportation
•• Costs to reunite the vehicle and owner, after warranty repairs have been completed.
The Roadside Assistance Representative, (toll
free number 1-800-662-6200), will explain
Emergency Travel Expense/Trip Interruption
benefits in detail and provide authorization
of appropriate benefits. (When travelling
in Canada, call 1-800-835-0221.) In some
situations you may be required to pay for
these benefits initially. If so, the representative
will provide instructions for reimbursement
procedures. You must keep records of these
expenses and submit them upon request.
Emergency Travel Expense/Trip Interruption
Benefits are not available for accident/collision
and/or other nonwarrantable disablements.
INFINITI COURTESY VEHICLE
As part of The Infiniti Total Ownership
Experience®, a participating Infiniti retailer
will provide you with a complimentary Infiniti
Courtesy Vehicle when you present your Infiniti
vehicle for warranty repair to a participating
Infiniti retailer during the new vehicle limited
warranty basic coverage period, subject to
availability and the eligibility requirements
listed below.
The Eligibility Requirements for an Infiniti
Courtesy Vehicle are as follows:
•• Only available during the 4 years/60,000 mile Infiniti New Vehicle Limited Warranty
basic coverage period.
•• You must be 21 years of age or older with a valid U.S. driver’s license.
•• You must provide proof of primary insurance.
•• You must schedule the service appointment in advance.*
•• Other restrictions apply to loan car including mileage use and days use limitations.**
*Depending upon availability, exceptions to
the service appointment requirement may be
made in the event your vehicle is inoperable
due to unexpected mechanical failure. In such
a circumstance the participating Infiniti retailer
will strive to provide you with a Service Loan
Car if possible.
** Ask your retailer for details.
Note: This program is NOT a warranty, and is
NOT part of the Infiniti New Vehicle Limited
Warranty , but rather a benefit of The Total
Ownership Experience
®. This program is
subject to change without notice at any time.
Roadside Assistance is offered for emergency
roadside assistance only. Any abuse of this
benefit may lead to suspension or cancellation
of the service.
INFINITI TOTAL OWNERSHIP EXPERIENCE® BENEFITS