maintenance INFINITI Q70 HYBRID 2014 Warranty Information Booklet

OWNER’S MANUAL
IMPORTANT SAFETY INFORMATION
OPERATIONAL WARNING
The information contained in this Owner’s Manual and
Limited Warranty Brochure applies only to the Original
Equipment tires supplied with your vehicle.
In order for Dunlop®Self-Supporting Technology
(DSST®) tires to obtain the performance criteria stated
within this Owner’s Manual and Limited Warranty, DSST
tires must be used with parts authorized by your Origi-
nal Equipment Vehicle Manufacturer, such as wheels
and tire pressure monitoring systems.
TIRE PRESS URE MONITORING SYSTEM
The Dunlop DSST tire is a high-performance tire with a
remarkable feature: It can operate for limited distances,
with very low or even no inflation pressure (refer to your
vehicle Owner’s Manual for these limitations). This is an
important benefit, especially if inflation loss occurs at a
location where immediately stopping your vehicle could
be hazardous.
Because these tires ride well even without air pressure,
your vehicle is equipped with a system to alert you when
a tire has low or no air pressure.
MONITORING SYSTEM ALERT
Refer to your vehicle Owner’s Manual for more informa-
tion on what to do if the tire pressure monitoring system
activates.
WARNING
If the tire pressure monitoring system signals an
alert, follow these saf ety precautions to prevent a
loss of vehicle control that could result in serious
personal injury or death:
● Slow your speed as much as possible. Do not ex-
ceed 50 mph (80 km/h).
● Avoid hard cornering, hard braking and severe
handling maneuvers.
● Avoid potholes and other road hazards.
Remember that when your tires have lost air
pressure, your vehicle’s handling capability is
reduced, particularly during severe maneuvers.
TO PROLONG TIRE LIFE DURING A SYSTEM
ALERT
The DSST tire can be driven at low or zero air pressure
(refer to your vehicle Owner’s Manual for the limita-
tions). However, the tire may have to be replaced if
driven under such applications. To help prolong the life
of a tire operating under low-inflation conditions, drive
at a speed as far below 50 mph (80 km/h) as possible.
Also, drive the shortest distance possible before obtain-
ing tire service. Taking the se precautions will increase
the chance that your tire will be repairable.
SERVICE AFTER A SYSTEM ALERT
To obtain service after an alert, from the tire pressure
monitoring system, contact your authorized Dunlop
DSST service facility. Trained service personnel will in-
spect your tires to determine if they are in need of repair
or replacement.
To locate your nearest authorized Dunlop DSST service
facility, call 1-800-786-3528.
TIRE CARE AND MAINTENANCE
WARNING
Because of the unique characteristics of Dunlop
DSST tires, the wheels on which they are mounted
and your vehicle’s tire pressure monitoring system,
all tire service work other than routine inflation
maintenance and external inspection must be per-
formed by service personnel at an authorized Dun-
lop DSST service facility.
Do not attempt to mount or dismount extended mo-
bility tires yourself; serious injury or death could
result. Only specially trained persons should mount,
dismount and repair DSST tires.
While most tire maintenance must be performed by an
authorized Dunlop DSST service facility, as noted
above, there are a few basic tire care items you can and
should perform yourself. These are described below.
TIRE INFLATION
Underinflation is the leading cau se of tire failure. It
reduces tire load capacity and allows excessive sidewall
flexing, resulting in high heat generation. Maintaining
proper inflation pressure is the single most important
thing you can do to promote tire performance and maxi-
mize tread life.
Check inflation pressures at least once a month and
before long trips. Use an accurate tire pressure gauge.
Always check pressures when the tires are cold (when
the vehicle has been driven less than one mile). If you
must check inflation when the tires are hot, add 4 psi
(27 kPa) to the recommended cold inflation pressure.
(Continued on next page)
40 DUNLOP RUN-FLAT TIRE LIMITED WARRANTY

WHO IS COVERED
The original owner of a MichelinPassenger orLight Truck
tire which bears the Michelin name and complete DOT
identification number.
WHAT IS COVERED AND FOR HOW LONG
Michelin Passenge r and Light Truck tires, used in normal
service on the vehicle on which they were originally
fitted and in accordance with the maintenance recom-
mendations and safety warnings contained in the own-
er’s manual and in the Important Tire Safety Informa-
tion Section of this booklet, are covered by this warranty
against defects in workmanship and material for the life
of the original usable tread, or 6 years from the date of
purchase, whichever comes first. At that time, all war-
ranties, express or implied, are terminated. The usable
tread is the original tread down to the level of the tread
wear indicators - 2/32nds of an inch (1.6mm) of tread
remaining. Date of purchase is documented by new
vehicle registration or tire sales invoice. If no proof of
purchase, coverage will be based on date of manufac-
ture.
WHAT IS NOT COVERED
Tires which become unserviceable due to:
●Road hazard injury (e.g., a cut, snag, bruise, impact
damage, puncture, whether repairable or not);
●Incorrect mounting of the tire, tire/wheel imbalance,
or improper repair;
●Underinfation, overinflation, improper maintenance
or other abuse;
●Mechanical irregularity in the vehicle such as wheel
misalignment resulting in uneven or rapid wear;
●Accident, fire, chemical corrosion, tire alteration, or
vandalism;
●Ozone or weather cracking.
WHAT MICHELIN WILL DO
PASSENGER AND LIGHT TRUCK TIRES
A tire which becomes unserviceable due to a condition
covered by this warranty will be replaced with a compa-
rable new Michelin tire, free of charge, when 2/32nds of
an inch (1.6mm) or less of the original tread is worn, (or
25% or less, whichever is most beneficial to the user)
and within 12 months of the date of purchase. Mounting
and balancing of tires is included. The cost of any other
service charges or applicable taxes are payable by the
user.
When more than 2/32nds of an inch of original tread
has been worn (or more than 25%, whichever is most
beneficial to the user) or after 12 months from date of
purchase, the user must pay the cost of a comparable
new Michelin passenger or light truck replacement tire
on a pro-rata b asis.The retailer shall determine the
charge by multiplying the percentage of the original
usable tread worn by the current actual selling price at
the adjustment location or the price on the current Mi-
chelin Base Price List, whichever is lower. This List is
based on a predetermined price intended to fairly rep-
resent the actual selling price of the tire. The cost of
mounting, balancing and any other service charges or
applicable taxes are payable by the user.
WHAT THE CONSUMER MUST DO
When making a claim under the terms of this warranty,
the consumer must present the tire to an authorized
Michelin Retailer. To locate an Authorized Tire Retailer,
check the yellow pages under “Tire Retailers - Retail.”
The vehicle on which the tire was used should be avail-
able for inspection.
It is essential that you read and understand the safety
and maintenance recommendations (see Safety Main-
tenance Information) for your tires.
CONDITIONS AND EXCLUSIONS
THIS WARRANTY DOES NOT PROVIDE COMPENSATION
FOR LOSS OF TIME, LOSS OF USE OF VEHICLE, INCONVE-
NIENCE OR CONSEQUENTIAL DAMAGE. TIRES PRE-
SENTED FOR CLAIM REMAIN THE PROPERTY OF THE CON-
SUMER AND MICHELIN ACCEPTS NO RESPONSIBILITY
FOR LOSS OF, OR DAMAGE TO, TIRES WHICH ARE IN THE
CUSTODY OR CONTROL OF A MICHELIN TIRE RETAILER
FOR THE PURPOSES OF INSPECTION FOR WARRANTY
ADJUSTMENT. IN THE EVENT OF A DISPUTED CLAIM, THE
CONSUMER MUST MAKE THE TIRE AVAILABLE FOR FUR-
THER INSPECTION.
NO MICHELIN REPRESENTATIVE, EMPLOYEE OR RE-
TAILER HAS THE AUTHORITY TO MAKE OR IMPLY ANY
REPRESENTATION, PROMISE OR AGREEMENT, WHICH
IN ANY WAY VARIES THE TERMS OF THIS WARRANTY.
THIS WARRANTY APPLIES ONLY IN THE UNITED STATES
AND CANADA.
(Continued on next page)
MICHELIN PASSENGER AND LIGHT TRUCK TIRE LIMITED WARRANTY 43

CONSUMER RIGHTS
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS,
AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY
FROM STATE TO STATE AND PROVINCE TO PROVINCE.
SAFETY MAINTENANCE INFORMATION
Read your vehicle owners manual, the information on
the sidewall of your tires, the vehicle tire information
placard and the Important Tire Safety Information sec-
tion of this booklet for essential safety and maintenance
information.
THE WARRANTOR
The warrantor of Michelin Tires is Michelin North
America, Inc. 1 Parkway South, P.O. Box 19001, Green-
ville, South Carolina 29602-9001.
For Client Assistance: 1-800-TIRE HELP (800- 847-3435)
- U. S. 1-800-461-8473 - Canada (outside Quebec)
1-800-565-7638 - Canada (Quebec)
DANGER
Disregarding any of the safety precautions and in-
structions contained in the Owner’s Manual or the
Important Tire Safety Information in this booklet
may result in tire failure or explosion causing seri-
ous personal injury or death.
44 MICHELIN PASSENGER AND LIGHT TRUCK TIRE LIMITED WARRANTY

3. HOW A PRO RATA PRICE IS CALCULATED
The replacement tire price will be determined by multiply-
ing the percentage of the usable tread worn by the Retail-
ers Selling Price (excluding all applicable taxes) at the time
of the adjustment or the Continental/General brand cur-
rent published Adjustment Base Price, whichever is lower.
The usable tread is the original tread down to the tread
wear indicators (2/32nds of an inch of tread remaining).
The Adjustment Base Price is intended to fairly represent a
Retailer ’s Selling Price for the same or comparable tire.
4. WHAT IS NOT COVERED BY THE
ADJUSTMENT POLICY
a.The following conditions are not covered:
Road Hazard: Cuts, snags, punctures, bruises or im-
pact breaks and any damage caused by puncture or
tire repair.
Ride/Vibration: After “Free Replacement Policy” (set
forth in section 2A) expires.
Tire Damage or Failure R esulting From Improper Op-
eration or Maintenance: Load, speed, and inflation
practices causing excessive operational tempera-
tures to exceed the tire capabilities.
Tire damage (including irregul ar treadwear) or failure
resulting from: improper mounting or demounting,
damaged rim, wheel alignment, tire trueing, chain
damage, brakes or any similar mechanical problem,
extreme temperature exposu re, misuse, negligence,
and abusive driving such as tire spinning, racing or
accident damage.
Tire failure resulting fro m intentional alterations:
such as adding a white inlay on a blackwall or seal-
ant materials. Age Conditions: Weather checking/cracking cover-
age is for a maximum period of 48 months from the
date of purchase.
b. General Exclusions -
Tire(s) submitted for an adjustment in service for
longer than 72 months from date of purchase*, are
not covered by this policy.
Tire(s) on any vehicle registered and normally oper-
ated outside the United States and Canada are not
covered under this Policy. For tires on vehicles nor-
mally operated outside the United States and
Canada, see the nearest Continental or General Tire
retailer or distributor for local coverage.
Tire(s) transferred from the vehicle on which they
were originally installed are not covered under this
Policy.
Company does not offer tr ead wearout coverage up
to a predetermined mileage under this Policy.
Tire(s) used in racing related activities or competi-
tive events are not covered by this Policy.
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. NO OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, ARE MADE OR
INTENDED BY COMPANY. COMPANY DISCLAIMS ALL IM-
PLIED WARRANTIES, INCLUDING WARRANTIES OF MER-
CHANTABILITY OR FITNESS FOR A PARTICULAR PUR-
POSE. ANY IMPLIED WARRANTIES, INCLUDING, BUT
NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED
IN DURATION TO THE DURATION OF THIS WRITTEN WAR- RANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, SO THE
ABOVE LIMITATION MAY NOT APPLY TO YOU.
NO COMPANY EMPLOYEE OR RETAILER HAS THE AU-
THORITY TO MAKE ANY WARRANTY, REPRESENTATION,
PROMISE OR AGREEMENT ON BEHALF OF COMPANY EX-
CEPT AS STATED IN THIS LIMITED WARRANTY.
TO THE EXTENT PERMITTED BY LAW, COMPANY DIS-
CLAIMS LIABILITY FOR ALL CONSEQUENTIAL AND INCI-
DENTAL DAMAGES. THE REMEDIES SET FORTH IN THIS
LIMITED WARRANTY ARE THE SOLE AND EXCLUSIVE
REMEDIES FOR BREACH OF WARRANTY. SOME STATES
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IN-
CIDENTAL OR CONSEQUENTIAL DAMAGES SO THE
ABOVE LIMITATIONS OR EXCLUSION MAY NOT APPLY TO
YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH MAY VARY FROM STATE TO STATE.
5. COMPANY’S OBLIGATIONS
Any replacement qualifying under this Adjustment
Policy will be made by any Continental or General brand
authorized retailer or vehicle retailer authorized to
handle Continental or General brand tire adjustments.
Company will replace the tire pursuant to the terms of
this Adjustment Policy.
(Continued on next page)
46
CONTINENTAL/GENERAL TIRE LIMITED WARRANTY

6. OWNER’S OBLIGATIONS
To make a claim under this Policy concerning any tire
which is covered by this Policy, you must present your
claim with the tire to any Continental or General brand
tire retailer or vehicle retailer authorized to handle
Continental/General brand tires. For the nearest Conti-
nental or General brand tire retailer, check the Yellow
Pages, or use the Continental or General brand Internet
address, or one of the “800” numbers shown under “For
Client Assistance.” To be eligible for the terms of this
Policy, you need to present your new vehicle registration
form or new vehicle sales invoice showing date of pur-
chase. Tires replaced on an adjustmentbasisbecome
the property of Company. You will be required to sign the
Company Limited Warranty Claim Form or retailer re-
placement sales receipt.
You are responsible for payment of all applicable taxes
demounting, mounting and balancing charges set forth
under this Policy. You are also responsible for payment
of local tire-disposal fees and any parts or service re-
gardless of mileage or months of service. This includes
payment for tire rotation, alignment, towing, road ser-
vice, valve stems and tire repairs.
Owner is responsible for maintaining proper tire air
pressure and for proper maintenance of the tire.
THE WARRANTOR
The warrantor of Continental and General brand tires is
Continental Tire North America, Inc., 1830 McMillan
Park Drive, Fort Mill, SC 29707.
For Client A ssistance:
1-800-847-3349 (Nationwide)
1-800-461-1776 (In Canada)
http://www.generaltire.com
http://www.continentaltire.com
SAFETY WARNING
Disregarding any of the safety precautions and in-
structions contained in the Owner’s Manual or the
Important Tire Safety Information in this booklet
may result in tire failure or explosion causing seri-
ous personal injury or death.
CONTINENTAL/GENERAL TIRE LIMITED WARRANTY 47

Any tire, no matter how well constructed, may fail due to
improper maintenance or service factors. This could
create a risk of property damage and serious or fatal
injury. Disregarding any of the safety precautions and
instructions contained in this m anual may result in tire
failure or explosion caus ing serious personal injury or
death. For your safety, comply with the following:
TIRE INFLATION
Keep tires inflated to the pressures recommended on
the tire data placard. (See your Owner’s Manual for
location.) These inflation pressures must be maintained
as a minimum. However, do not exceed the maximum
pressure rating indicated on the tire sidewall.
CHECK INFLATION PRESSURES ON ALL YOUR TIRES, IN-
CLUDING THE SPARE, WHEN TIRES ARE COLD, AT LEAST
ONCE A MONTH BEFORE DRIVING.
Failure to maintain correct inflation may result in im-
proper vehicle handling and may cause rapid and ir-
regular tire wear, sudden tire destruction, loss of vehicle
control and serious personal injury. Therefore, inflation
pressures should be checked at least once a month and
always prior to long distance trips.
Pressures should be checked when tires are cold. The
tires are cold when your vehicle has been driven less
than a mile at moderate speed after being stopped for
three or more hours.
CHECKING PRESS URE WHEN TIRES ARE HOT
If you must add air when your tires are hot, add four
pounds per square inch (psi) (28kPa) above the recom-
mended cold air pressure. Recheck the inflation pres-
sure when the tire is cold.
For Example Only:
Gauge reading of hot tire: 32psi
If recommended pressure is: 30psi
Desired gauge reading of hot tire 30 + 4psi = 34psi
Check cold pressures as soon as possible, at least by the
next day. Never “bleed” air from hot tires as your tire will
be underinflated. Use an accurate tire gauge to check
pressures. Never allow children to air up tires.
DRIVING ON ANY TIRE THAT DOES NOT HAVE THE COR-
RECT INFLATION PRESSURE IS DANGEROUS. For replace-
ment tires, the correct inflation pressure will be provided
by your tire retailer. If not, refer to the vehicle decal.
Underinflation produces extreme flexing of the side-
walls and builds up heat which may result in sudden tire
destruction and serious person al injury. Overinflating
can cause the tire to be more susceptible to impact
damage.
LOAD LIMITS
DO NOT OVERLOAD. DRIVING ON ANY OVERLOADED
TIRE IS DANGEROUS. Never load your tires beyond the
load carrying limits molded into the sidewall of the tires
or the maximum vehicle load limit as shown on the
vehicle tire data placard, whichever is less. Overloading
causes heat to build up which can lead to sudden tire
failure and serious personal injury.
SPEED LIMITS AND SPEED RATED TIRES
HIGH SPEED DRIVING CAN BE DANGEROUS. Never op-
erate your vehicle in excess of lawful speeds or the
maximum speeds justified by the driving conditions.
Excessive speeds or racing can cause heat buildup in a
tire leading to possible f ailure and serious personal
injury.
Correct inflation pressure is especially important. How-
ever, at high speeds, ev en with the correct inflation
pressure, a road hazard, for example, is more difficult to
avoid and if contact is made, there is a greater chance of
causing tire damage than at the lower speed. Moreover,
driving at high speed reduces the reaction time avail-
able to avoid accidents and bring your vehicle to a safe
stop. If you see any damage to a tire or wheel, replace it
with your spare tire and see your tire retailer at once.
Tire speed ratings do not imply that a vehicle can be
safely driven at the maximum speed for which the tire is
rated. In addition, some damages or improper repairs
may cause a speed-rated tire to lose its speed rating.
Exceeding the tire’s maximum speed rating will cause
the tire to build up excessive heat which can cause tire
damage that could result in sudden tire destruction and
rapid air loss. Failure to control a vehicle with sudden air
loss can lead to an accident. In any case, you should not
exceed reasonable speeds as indicated by the legal
limits and driving conditions.
SPEED SYMBOLS -are shown on the sidewall of some
tires. The following table shows the maximum speed
corresponding to the symbol.
(Continued on next page)
1 Provided by and published at the request of the tire manufacturers/warrantors.
48IMPORTANT TIRE SAFETY INFORMATION1

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INFINITI ELITE EXTENDED PROTECTION PLAN 55