roof INFINITI Q70 HYBRID 2015 Warranty Information Booklet

CONTINENTAL/GENERAL TIRE LIMITED
WARRANTY AND ADJUSTMENT POLICY
This Limited Warranty and Adjustment (the “Policy”) is
issued by Continental Tire North America, Inc. (the “Com-
pany”) and is applicable for Continental/General-brand
original equipment tires and is a promise of replacement
under certain specified conditions. This Policy applies to
tires in normal service displaying adjustable conditions
(see Section 4) and does not require the existence of a
workmanship or material related condition in order to
qualify for adjustment. THIS POLICY IS NOT A WARRANTY
THAT YOUR TIRE WILL NOT FAIL OR BECOME UNSERVICE-
ABLE IF NEGLECTED OR MISTREATED.
1. ELIGIBILITYa. This Policy applies tothe owner ofPassenger Car,
Light Truck and Serva-Spare tires bearing Continen-
tal and General brand name and serial numbers, and
operated in normal service.
b. Eligible tires must be the original equipment tires, used on the vehicle on which they were originally
installed by the vehicle manufacturer.
c.
Tires branded “used” are not eligible under this Policy.
2. WHAT IS THE ADJUSTMENT POLICY AND
FOR HOW LONG?
Limited warranty coverage is for a maximum period of
72 months from the date of purchase*, determined by
the new vehicle registration date or new vehicle sales
invoice showing date of purchase. If an eligible Pas
senger or Light Truck or Serva-Spare
tire, used in normal service, becomes unserviceable
from a condition other than those listed under Sec-
tion 4, during or after the time or treadwear periods
shown below, it will be replaced with a comparable
**
new Continental or General brand tire according to (A)
and (B)below.
(A) Free Replacement Policy:
Time* Treadwear
Passenger
Tire First 12 Months or First
2/32nds, (whichever comes
first). Mounting & balancing
included free of charge.
Owner pays all applicable
taxes.
Light Truck
Tire First 12 Months or First
3/32nds, (whichever comes
first). Mounting & balancing
included free of charge.
Owner pays all applicable
taxes. (Excluding F.E.T.)
Serva-Spare No Time Limit First 1/32nd,
Mounting & balancing in-
cluded free of charge. Owner
pays all applicable taxes. (B) Pro Rata Replacement Policy:
Passenger/Light Truck Tires
After theFree Replacement Policy ex-
pires (set forth in section 2A), and the
tire is still within 72 months from the
date of purchase*, you will pay, on a
pro rata basis, for a comparable** new
Continental or General brand replace-
ment tire. A tire is eligible for an adjust-
ment on a pro ra ta basis until the tread
is worn down to the tread wear indica-
tors (2/32nds of an inch of tread
remaining). The tire tread is worn out at
this point and this Policy ends regard-
less of time period. Owner pays all ap-
plicable taxes (including F.E.T.), mount-
ing and balancing charges.
Serva-Spare Tires
After the “Free Replacement Policy”
expires (set forth in section 2A), no
adjustment will be made.
(Continued on next page)
* At the time of claim, you need to present your new vehicle registration or new vehi cle sales invoice showing date of purchase. If satisfactory proof-of-purchase date is not provided, the D.O.T.
certification date of manufacture (tire serial number) will be used.
** A “comparable” new Continental or General brand tire may be either the same tire line or the same basic constructionbut with a different sidewall or tread configuration. If a higher-priced
tire is accepted as replacement, the owner will pay the difference in price. An y tire replaced under this Policy will be covered by the current Continental or General Tire Limited Warranty and
Adjustment Policy
36 CONTINENTAL/GENERAL TIRE LIMITED WARRANTY

EMERGENCY TRAVEL EXPENSE/TRIP
INTERRUPTION BENEFITS
If you experience a mechanical breakdown more than
100 miles from your primary residence, you may be
eligible for the following reasonable trip interruption
benefits:
●Meals
●Lodging
●Substitute transportation
●Costs to reunite the vehicle and owner, after warranty
repairs have been completed.
The Roadside A ssistance Representative, ( toll free num-
ber 1-800-662-6200), will explain Emergency Travel
Expense/Trip Interruption benefits in detail and provide
authorization of appropriate benefits. (When travelling
in Canada, call 1-800-835-0221.) In some situations
you may be required to pay for these benefits initially. If
so, the representative will p rovide instructions for reim-
bursement procedures. You must keep records of these
expenses and submit them upon request. Emergency
Travel Expense/Trip Interruption Benefits are not avail-
able for accident/collision and/or other non-
warrantable disablements.
SERVICE LOAN CAR PROGRAM
As part of The Infiniti Total Ownership Experience ®,a
participating Infiniti retailer will provide you with a com-
plimentary Infiniti Service Loan Car when you present
your Infiniti vehicle for warranty repair to a participating
Infiniti retailer during the new vehicle limited warranty
basic coverage period, subject to availability and the
eligibility requirements listed below.
The Eligibility Requirements for Service Loan Car are as
follows:
●Only available during the 4 years/60,000 mile
Infiniti New Vehicle Limited Warranty basic coverage
period.
●You must be 21 years of age or older with a valid U.S.
driver’s license.
●You must provide proof of primary insurance.
●You must schedule the service appointment in ad-
vance.*
●Other restrictions apply to loan car including mileageuse and days use limitations.**
*Depending upon availability, exc eptions to the service
appointment requirement may be made in the event
your vehicle is inoperable due to unexpected mechani-
cal failure. In such a circumstance the participating
Infiniti retailer will strive to provide you with a Service
Loan Car if possible. ** Ask your retailer for details.
Note:
This program is NOT a warranty, and is NOT part of
the Infiniti New Vehicle Limited Warranty, but rather a
benefit of The Total Ownership Experience ®. This pro-
gram is subject to change without notice at any time.
INFINITI TOTAL OWNERSHIP EXPERIENCE ® BENEFITS 45