maintenance INFINITI Q70 HYBRID 2015 Warranty Information Booklet

3. HOW A PRO RATA PRICE IS CALCULATED
The replacement tire price will be determined by multiply-
ing the percentage of the usable tread worn by the Retail-
ers Selling Price (excluding all applicable taxes) at the time
of the adjustment or the Continental/General brand cur-
rent published Adjustment Base Price, whichever is lower.
The usable tread is the original tread down to the tread
wear indicators (2/32nds of an inch of tread remaining).
The Adjustment Base Price is intended to fairly represent a
Retailer ’s Selling Price for the same or comparable tire.
4. WHAT IS NOT COVERED BY THE
ADJUSTMENT POLICY
a.The following conditions are not covered:
Road Hazard: Cuts, snags, punctures, bruises or im-
pact breaks and any damage caused by puncture or
tire repair.
Ride/Vibration: After “Free Replacement Policy” (set
forth in section 2A) expires.
Tire Damage or Failure R esulting From Improper Op-
eration or Maintenance: Load, speed, and inflation
practices causing excessive operational tempera-
tures to exceed the tire capabilities.
Tire damage (including irregul ar treadwear) or failure
resulting from: improper mounting or demounting,
damaged rim, wheel alignment, tire trueing, chain
damage, brakes or any similar mechanical problem,
extreme temperature exposu re, misuse, negligence,
and abusive driving such as tire spinning, racing or
accident damage.
Tire failure resulting fro m intentional alterations:
such as adding a white inlay on a blackwall or seal-
ant materials. Age Conditions: Weather checking/cracking cover-
age is for a maximum period of 48 months from the
date of purchase.
b. General Exclusions -
Tire(s) submitted for an adjustment in service for
longer than 72 months from date of purchase*, are
not covered by this policy.
Tire(s) on any vehicle registered and normally oper-
ated outside the United States and Canada are not
covered under this Policy. For tires on vehicles nor-
mally operated outside the United States and
Canada, see the nearest Continental or General Tire
retailer or distributor for local coverage.
Tire(s) transferred from the vehicle on which they
were originally installed are not covered under this
Policy.
Company does not offer tr ead wearout coverage up
to a predetermined mileage under this Policy.
Tire(s) used in racing related activities or competi-
tive events are not covered by this Policy.
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. NO OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, ARE MADE OR
INTENDED BY COMPANY. COMPANY DISCLAIMS ALL IM-
PLIED WARRANTIES, INCLUDING WARRANTIES OF MER-
CHANTABILITY OR FITNESS FOR A PARTICULAR PUR-
POSE. ANY IMPLIED WARRANTIES, INCLUDING, BUT
NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED
IN DURATION TO THE DURATION OF THIS WRITTEN WAR- RANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, SO THE
ABOVE LIMITATION MAY NOT APPLY TO YOU.
NO COMPANY EMPLOYEE OR RETAILER HAS THE AU-
THORITY TO MAKE ANY WARRANTY, REPRESENTATION,
PROMISE OR AGREEMENT ON BEHALF OF COMPANY EX-
CEPT AS STATED IN THIS LIMITED WARRANTY.
TO THE EXTENT PERMITTED BY LAW, COMPANY DIS-
CLAIMS LIABILITY FOR ALL CONSEQUENTIAL AND INCI-
DENTAL DAMAGES. THE REMEDIES SET FORTH IN THIS
LIMITED WARRANTY ARE THE SOLE AND EXCLUSIVE
REMEDIES FOR BREACH OF WARRANTY. SOME STATES
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IN-
CIDENTAL OR CONSEQUENTIAL DAMAGES SO THE
ABOVE LIMITATIONS OR EXCLUSION MAY NOT APPLY TO
YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH MAY VARY FROM STATE TO STATE.
5. COMPANY’S OBLIGATIONS
Any replacement qualifying under this Adjustment
Policy will be made by any Continental or General brand
authorized retailer or vehicle retailer authorized to
handle Continental or General brand tire adjustments.
Company will replace the tire pursuant to the terms of
this Adjustment Policy.
(Continued on next page)
CONTINENTAL/GENERAL TIRE LIMITED WARRANTY
37

6. OWNER’S OBLIGATIONS
To make a claim under this Policy concerning any tire
which is covered by this Policy, you must present your
claim with the tire to any Continental or General brand
tire retailer or vehicle retailer authorized to handle
Continental/General brand tires. For the nearest Conti-
nental or General brand tire retailer, check the Yellow
Pages, or use the Continental or General brand Internet
address, or one of the “800” numbers shown under “For
Client Assistance.” To be eligible for the terms of this
Policy, you need to present your new vehicle registration
form or new vehicle sales invoice showing date of pur-
chase. Tires replaced on an adjustmentbasisbecome
the property of Company. You will be required to sign the
Company Limited Warranty Claim Form or retailer re-
placement sales receipt.
You are responsible for payment of all applicable taxes
demounting, mounting and balancing charges set forth
under this Policy. You are also responsible for payment
of local tire-disposal fees and any parts or service re-
gardless of mileage or months of service. This includes
payment for tire rotation, alignment, towing, road ser-
vice, valve stems and tire repairs.
Owner is responsible for maintaining proper tire air
pressure and for proper maintenance of the tire.
THE WARRANTOR
The warrantor of Continental and General brand tires is
Continental Tire North America, Inc., 1830 McMillan
Park Drive, Fort Mill, SC 29707.
For Client A ssistance:
1-800-847-3349 (Nationwide)
1-800-461-1776 (In Canada)
http://www.generaltire.com
http://www.continentaltire.com
SAFETY WARNING
Disregarding any of the safety precautions and in-
structions contained in the Owner’s Manual or the
Important Tire Safety Information in this booklet
may result in tire failure or explosion causing seri-
ous personal injury or death.
38 CONTINENTAL/GENERAL TIRE LIMITED WARRANTY

Any tire, no matter how well constructed, may fail due to
improper maintenance or service factors. This could
create a risk of property damage and serious or fatal
injury. Disregarding any of the safety precautions and
instructions contained in this m anual may result in tire
failure or explosion caus ing serious personal injury or
death. For your safety, comply with the following:
TIRE INFLATION
Keep tires inflated to the pressures recommended on
the tire data placard. (See your Owner’s Manual for
location.) These inflation pressures must be maintained
as a minimum. However, do not exceed the maximum
pressure rating indicated on the tire sidewall.
CHECK INFLATION PRESSURES ON ALL YOUR TIRES, IN-
CLUDING THE SPARE, WHEN TIRES ARE COLD, AT LEAST
ONCE A MONTH BEFORE DRIVING.
Failure to maintain correct inflation may result in im-
proper vehicle handling and may cause rapid and ir-
regular tire wear, sudden tire destruction, loss of vehicle
control and serious personal injury. Therefore, inflation
pressures should be checked at least once a month and
always prior to long distance trips.
Pressures should be checked when tires are cold. The
tires are cold when your vehicle has been driven less
than a mile at moderate speed after being stopped for
three or more hours.
CHECKING PR ESSUREWHEN TIRES ARE HOT
If you must add air when your tires are hot, add four
pounds per square inch (psi) (28kPa) above the recom-
mended cold air pressure. Recheck the inflation pres-
sure when the tire is cold.
For Example Only:
Gauge reading of hot tire: 32psi
If recommended pressure is: 30psi
Desired gauge reading of hot tire 30 + 4psi = 34psi
Check cold pressures as soon as possible, at least by the
next day. Never “bleed” air from hot tires as your tire will
be underinflated. Use an accurate tire gauge to check
pressures. Never allow children to air up tires.
DRIVING ON ANY TIRE THAT DOES NOT HAVE THE COR-
RECT INFLATION PRESSURE IS DANGEROUS. For replace-
ment tires, the correct inflation pressure will be provided
by your tire retailer. If not, refer to the vehicle decal.
Underinflation produces extreme flexing of the sidewalls
and builds up heat which may result in sudden tire de-
struction and serious personal injury. Overinflating can
cause the tire to be more susceptible to impact damage.
LOAD LIMITS
DO NOT OVERLOAD. DRIVING ON ANY OVERLOADED
TIRE IS DANGEROUS. Never load your tires beyond the
load carrying limits molded into the sidewall of the tires
or the maximum vehicle load limit as shown on the
vehicle tire data placard, whichever is less. Overloading
causes heat to build up which can lead to sudden tire
failure and serious personal injury.
SPEED LIMITS AND SPEED RATED TIRES
HIGH SPEED DRIVING CAN BE DANGEROUS. Never op-
erate your vehicle in excess of lawful speeds or the
maximum speeds justified by the driving conditions.
Excessive speeds or racing can cause heat buildup in a
tire leading to possible f ailure and serious personal
injury.
Correct inflation pressure is especially important. How-
ever, at high speeds, ev en with the correct inflation
pressure, a road hazard, for example, is more difficult to
avoid and if contact is made, there is a greater chance of
causing tire damage than at the lower speed. Moreover,
driving at high speed reduces the reaction time avail-
able to avoid accidents and bring your vehicle to a safe
stop. If you see any damage to a tire or wheel, replace it
with your spare tire and see your tire retailer at once.
Tire speed ratings do not imply that a vehicle can be
safely driven at the maximum speed for which the tire is
rated. In addition, some damages or improper repairs
may cause a speed-rated tire to lose its speed rating.
Exceeding the tire’s maximum speed rating will cause
the tire to build up excessive heat which can cause tire
damage that could result in sudden tire destruction and
rapid air loss. Failure to control a vehicle with sudden air
loss can lead to an accident. In any case, you should not
exceed reasonable speeds as indicated by the legal
limits and driving conditions.
SPEED SYMBOLS -are shown on the sidewall of some
tires. The following table shows the maximum speed
corresponding to the symbol.
(Continued on next page)
1 Provided by and published at the requ est of the tire manufacturers/warrantors.
IMPORTANT TIRE SAFETY INFORMATION139

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