ESP INFINITI Q70 HYBRID 2018 Warranty Information Booklet

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OR FITNESS FOR A PARTICULAR PURPOSE,
ARE MADE OR INTENDED BY COMPANY.
COMPANY DISCLAIMS ALL IMPLIED
WARRANTIES, INCLUDING WARRANTIES
OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. ANY
IMPLIED WARRANTIES, INCLUDING, BUT
NOT LIMITED TO, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED IN
DURATION TO THE DURATION OF THIS
WRITTEN WARRANTY. SOME STATES DO
NOT ALLOW LIMITATIONS ON HOW LONG
AN IMPLIED WARRANTY LASTS, SO THE
ABOVE LIMITATION MAY NOT APPLY TO
YOU.
NO COMPANY EMPLOYEE OR RETAILER
HAS THE AUTHORITY TO MAKE ANY
WARRANTY, REPRESENTATION, PROMISE
OR AGREEMENT ON BEHALF OF
COMPANY EXCEPT AS STATED IN THIS
LIMITED WARRANTY.
TO THE EXTENT PERMITTED BY LAW,
COMPANY DISCLAIMS LIABILITY FOR
ALL CONSEQUENTIAL AND INCIDENTAL
DAMAGES. THE REMEDIES SET FORTH IN
THIS LIMITED WARRANTY ARE THE SOLE
AND EXCLUSIVE REMEDIES FOR BREACH
OF WARRANTY. SOME STATES DO NOT
ALLOW THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES SO THE ABOVE LIMITATIONS
OR EXCLUSION MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE
OTHER RIGHTS WHICH MAY VARY FROM
STATE TO STATE.
5. COMPANY’S OBLIGATIONS
Any replacement qualifying under this
Adjustment Policy will be made by any
Continental or General brand authorized
retailer or vehicle retailer authorized to handle
Continental or General brand tire adjustments.
Company will replace the tire pursuant to the
terms of this Adjustment Policy.
6. OWNER’S OBLIGATIONS
To make a claim under this Policy concerning
any tire which is covered by this Policy, you
must present your claim with the tire to any
Continental or General brand tire retailer
or vehicle retailer authorized to handle
Continental/General brand tires. For the
nearest Continental or General brand tire
retailer, check the Yellow Pages, or use the
Continental or General brand Internet address,
or one of the “800” numbers shown under
“For Client Assistance.” To be eligible for the
terms of this Policy, you need to present your
new vehicle registration form or new vehicle
sales invoice showing date of purchase. Tires
replaced on an adjustment basis become the
property of Company. You will be required to
sign the Company Limited Warranty Claim
Form or retailer replacement sales receipt.
You are responsible for payment of all
applicable taxes demounting, mounting and
balancing charges set forth under this Policy.
You are also responsible for payment of local
tire-disposal fees and any parts or service
regardless of mileage or months of service. This
includes payment for tire rotation, alignment,
towing, road service, valve stems and tire
repairs.
Owner is responsible for maintaining proper
tire air pressure and for proper maintenance of
the tire.THE WARRANTOR
The warrantor of Continental and General
brand tires is Continental Tire North America,
Inc., 1830 McMillan Park Drive, Fort Mill, SC
29707.
For Client Assistance:
1-800-847-3349 (Nationwide)
1-800-461-1776 (In Canada)
http:/
/www.generaltire.com
http:/ /www.continentaltire.com
SAFETY WARNING
Disregarding any of the safety precautions
and instructions contained in the Owner’s
Manual or the Important Tire Safety
Information in this booklet may result in tire
failure or explosion causing serious personal
injury or death.
CONTINENTAL/GENERAL TIRE LIMITED WARRANTY

42IMPORTANT TIRE SAFETY INFORMATION¹
Any tire, no matter how well constructed,may
fail due to improper maintenance or
service factors. This could create a risk of
property damage and serious or fatal injury.
Disregarding any of the safety precautions
and instructions contained in this manual may
result in tire failure or explosion causing serious
personal injury or death. For your safety,
comply with the following:
TIRE INFLATION
Keep tires inflated to the pressures
recommended on the tire data placard. (See
your Owner’s Manual for location.) These
inflation pressures must be maintained as a
minimum. However, do not exceed the maximum
pressure rating indicated on the tire sidewall.
CHECK INFLATION PRESSURES ON ALL
YOUR TIRES, INCLUDING THE SPARE,
WHEN TIRES ARE COLD, AT LEAST ONCE A
MONTH BEFORE DRIVING.
Failure to maintain correct inflation may
result in improper vehicle handling and may
cause rapid and irregular tire wear, sudden tire
destruction, loss of vehicle control and serious
personal injury. Therefore, inflation pressures
should be checked at least once a month and
always prior to long distance trips.
Pressures should be checked when tires are
cold. The tires are cold when your vehicle has
been driven less than a mile at moderate speed
after being stopped for three or more hours.
CHECKING PRESSURE WHEN
TIRES ARE HOT
If you must add air when your tires are hot, add
four pounds per square inch (psi) (28kPa) above
the recommended cold air pressure. Recheck the
inflation pressure when the tire is cold.
For Example Only:
Gauge reading of hot tire: 32psi
If recommended pressure is: 30psi
Desired gauge reading of hot tire 30 + 4psi =
34psi
Check cold pressures as soon as possible, at
least by the next day. Never “bleed” air from
hot tires as your tire will be underinflated. Use
an accurate tire gauge to check pressures.
Never allow children to air up tires.
DRIVING ON ANY TIRE THAT DOES
NOT HAVE THE CORRECT INFLATION
PRESSURE IS DANGEROUS. For replacement
tires, the correct inflation pressure will be
provided by your tire retailer. If not, refer to the
vehicle decal.
Underinflation produces extreme flexing of the
sidewalls and builds up heat which may result
in sudden tire destruction and serious personal
injury. Overinflating can cause the tire to be
more susceptible to impact damage.
LOAD LIMITS
DO NOT OVERLOAD. DRIVING ON ANY
OVERLOADED TIRE IS DANGEROUS. Never
load your tires beyond the load carrying limits molded into the sidewall of the tires or the
maximum vehicle load limit as shown on the
vehicle tire data placard, whichever is less.
Overloading causes heat to build up which
can lead to sudden tire failure and serious
personal injury.
SPEED LIMITS AND SPEED RATED
TIRES
HIGH SPEED DRIVING CAN BE
DANGEROUS. Never operate your vehicle
in excess of lawful speeds or the maximum
speeds justified by the driving conditions.
Excessive speeds or racing can cause heat
buildup in a tire leading to possible failure and
serious personal injury.
Correct inflation pressure is especially
important.
However, at high speeds, even with
the correct inflation pressure, a road hazard,
for example, is more difficult to avoid and if
contact is made, there is a greater chance of
causing tire damage than at the lower speed.
Moreover, driving at high speed reduces the
reaction time available to avoid accidents and
bring your vehicle to a safe stop. If you see any
damage to a tire or wheel, replace it with your
spare tire and see your tire retailer at once.
Tire speed ratings do not imply that a vehicle
can be safely driven at the maximum speed
for which the tire is rated. In addition, some
damages or improper repairs may cause a
speed-rated tire to lose its speed rating.
Exceeding the tire’s maximum speed rating
1 Provided by and published at the request of the tire manufacturers/warrantors.

43
will cause the tire to build up excessive heat
which can cause tire damage that could result
in sudden tire destruction and rapid air loss.
Failure to control a vehicle with sudden air loss
can lead to an accident. In any case, you should
not exceed reasonable speeds as indicated by
the legal limits and driving conditions.
SPEED SYMBOLS -are shown on the sidewall
of some tires. The following table shows the
maximum speed corresponding to the symbol.SPEED RATINGS
†Speed Rating Speed
mph Maximum
km/Hr
M 81130
N8 7140
P 93150
Q9 9160
R 106 170
S 112 180
T 118 190
H 130 210
W 168 270
Y 186 300
V* 149 240
Z** 149 240
*Some V (or VR) rated tires may have a
speed capacity of greater than 149 mph
(240 km/h). Consult your tire manufacturer
for maximum speed ratings if your vehicle
capability exceeds this speed. **Z (or ZR) rated tires are designed for use
on cars with maximum speed capabilities
in excess of 149 mph (240 km/h). Consult
your tire manufacturer for maximum speed
capabilities.
†Although a tire may be speed rated, we do
not endorse the operation of any vehicle in
an unsafe or unlawful manner. Speed ratings
are based on laboratory tests which relate
to performance on the road, but are not
applicable if tires are underinflated, overloaded,
worn out, damaged, altered, improperly
repaired, or retreaded. Furthermore, tire speed
ratings do not imply that vehicles can be safely
driven at the maximum speed for which the tire
is rated, particularly under adverse road and
weather conditions or if the vehicle has unusual
characteristics. Most highway passenger
tires that do not have a speed symbol in the
sidewall have a maximum speed rating of 105
mph. Light truck highway tires that do not
have a speed symbol on the sidewall of the tire
have a maximum speed of 87 mph. Some light
truck tires may have higher maximum speeds;
consult your tire retailer. The speed and other
ratings of retreaded tires are assigned by the
retreader and voids the original manufacturer’s
ratings.
IMPORTANT: In order to maintain the speed
capability of the vehicle, replacement tires
must have speed ratings equal to or higher
than those fitted as original equipment (as
indicated on the vehicle placard or Owner’s
Manual). If tires with lower speed ratings are
fitted, the speed capability of the vehicle will be
lowered to the maximum speed capability of
the replacement tire as indicated on the above
table.
Remember...High speed driving can be
dangerous and may be damaging to your tires.
And...When driving at highway speeds, correct
inflation pressure is especially important.
Contact the manufacturer of your tires for
their position and assistance on the repair of
speed-rated tires. When you are replacing tires
that have a speed rating, you must replace
with tires of the same or higher speed rating
if the speed capability of the vehicle is to be
maintained.
VISUAL INSPECTION
INSPECT YOUR TIRES. DO NOT DRIVE ON A
DAMAGED TIRE OR WHEEL.
Check your tires
frequently for scrapes, bulges, separations,
cuts, snags, cracks, penetrations or excessive
localized wear from hard braking. Also check
for abnormal tire wear, particularly on the
edges of the tire tread which may be caused
by misalignment or underinflation. Impacts can
damage the inner portion of the tire without
being visible on the outside. If damage can be
seen on the tires or wheels, or if you suspect
that possible impact damage may have
occurred, replace with spare at once and have
your tire store or retailer inspect your tires
immediately. Use of a damaged tire could
IMPORTANT TIRE SAFETY INFORMATION¹
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44IMPORTANT TIRE SAFETY INFORMATION¹
result in tire destruction. When inspecting
your tires, including the spare, check your air
pressures. If your pressure check indicates
that one of your tires has lost pressure of two
pounds or more, look for signs of penetrations,
valve leakage, or wheel damage that may
account for the air loss.
All tires will wear out faster when subjected
to high speeds as well as hard cornering, rapid
starts, sudden stops, frequent driving on roads
which are in poor condition, and off-road use.
Roads with holes and rocks or other objects
can damage tires and cause misalignment of
your vehicle. When you drive on such roads,
drive on them carefully and slowly, and before
driving again at normal or highway speeds,
examine your tires for any damage, such
as cuts, bulges, penetrations, unusual wear
patterns, etc.
TREAD WEAR INDICATORS (WEAR BARS):
Tires contain Tread Wear Indicators (Wear
Bars) in the grooves of the tire tread which
show up when only 2/32nds of an inch
(1.6mm) of tread is remaining. At this stage,
your tires must be replaced. Tires worn beyond
this stage are dangerous.
HAZARDS
Objects in the road that threaten a tire should
be safely avoided. These objects are potholes,
glass, metal, rocks, wood debris and the
like. Unavoidable contact should prompt a
thorough tire inspection. You may not always recall hitting an object
that can damage or injure your tires. If while
driving your vehicle experiences any unusual
vibrations, ride disturbance or noise and/or you
suspect that possible damage to the tires or
vehicle has occurred, DO NOT JAM OR LOCK
YOUR BRAKES! Rather reduce your speed and
drive with caution until you can safely pull off
the road. Stop and inspect the tires. If the tire
is underinflated or damaged, deflate, remove
the tire and rim assembly and replace it with
your spare. If you cannot detect a cause, have
the vehicle towed to the nearest vehicle or tire
retailer to have the vehicle inspected.
REPAIRING, MOUNTING AND
DEMOUNTING OF TIRES
Do not attempt to repair, mount or demount a
tire yourself. Tire changing can be dangerous
and must be done by professionally trained
persons using proper tools and procedures
as specified by the Rubber Manufacturers
Association (RMA). Follow these mounting
recommendations. Your tires should be
mounted on wheels of correct size and type
and which are in good, clean condition. Bent,
chipped or rusted wheels may cause tire
damage. The inside of the tire must be free
from foreign materials. Have your retailer
check the wheels before mounting new tires.
Mismatched tires and rims can explode during
mounting. Also, mismatched tires and rims can
result in dangerous tire failure on the road. If
a tire is mounted by error on the wrong-sized
rim, do not remount it on the proper rim - scrap it. It may be damaged internally (which
is not externally visible) by being dangerously
stretched and could fail on the highway.
Old valves may leak. When new tubeless tires
are mounted, have new valves of the correct
type installed. Tubeless tires must be mounted
only on wheels designed for tubeless tires, i.e.,
wheels which have safety humps or ledges.
Never perform a temporary repair, use an
innertube or inject sealant as a permanent
substitute for a proper repair. Only qualified
persons should repair tires.
Be sure that all your valves have suitable valve
caps. This will keep valve cores clean and clear
and guard against leakage.
REPAIRS - WHENEVER POSSIBLE, SEE
A TIRE RETAILER AT ONCE.
Some tire
manufacturers do not warrant any inspection
or repair process. The repair is entirely the
responsibility of the repairer. Punctures in
the tread of a passenger tire which do not
exceed 1/4 of an inch (6mm) in diameter can
usually be repaired by following the Rubber
Manufacturer’s Association (RMA) Passenger
and Light Truck Repair procedures. Contact
the manufacturer of your tires for its position
and assistance as to the acceptable location
for a proper repair and the repair of speed
rated tires. Do not use plug repairs. They may
cause further damage to the tire. They are not
always air tight and the plug may fail. Do not
exceed posted speed limits on any repaired tire.
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48INFINITI TOTAL OWNERSHIP EXPERIENCE® BENEFITS
ROADSIDE ASSISTANCE
As part of the Infiniti Total Ownership
Experience® , Roadside Assistance is available
to you, 24 hours a day, 365 days a year, for
emergency roadside assistance should the
need arise for any of the following items:
• Mechanical Breakdown
• Flat Tire
• Accident/Collision (One-way tow – loaner vehicle not included)
• Out of Gas
• Lock-out service
• Dead 12V Battery
All Roadside Assistance services are provided
exclusively by Cross-Country Motor Club,
Inc., Boston, Massachusetts 02155, except
in Alaska, California, Oregon, Wisconsin and
Wyoming, where services are provided by
Cross-Country Motor Club of California, Inc.,
Boston, Massachusetts 02155.
HOW TO USE ROADSIDE ASSISTANCEShould one of the disablements listed
above occur, simply call the toll free number,
1-800-662-6200, and advise the Roadside
Assistance Representative of your name, the
vehicle identification number (VIN) of your car,
your location, and the nature of the problem.
(When travelling in Canada call 1-800-835-
0221.) The VIN can be found imprinted on
a plate affixed to the upper dashboard on
the driver’s side of your Infiniti. The VIN is
also printed on the permanent Infiniti Total Ownership
® Program card which will be sent
to you approximately 6 weeks after purchase
of your new Infiniti.
COVERAGERoadside Assistance is provided for all Infiniti
vehicles from the date the vehicle is delivered
to the first retail buyer or otherwise put into
use, whichever is earlier, for a period of 48
months, without regard to mileage.
Roadside Assistance is available to anyone
operating the Infiniti vehicle with the
authorization of the owner. [For purpose of
Roadside Assistance benefits, “owner” includes
the lessee of a leased vehicle.] These services
are transferable with the resale of the vehicle
for the time remaining on the original Infiniti
new vehicle limited warranty coverage period.
Roadside Assistance is available throughout
the Continental United States and Canada.
ON-SITE AND TOWING SERVICEDepending on the type of vehicle problem you
are experiencing, the Roadside Assistance
Representative will determine the appropriate
roadside assistance and/or flatbed (towing)
service to be dispatched. In most cases, minor
disablement services such as flat tire change,
lock-out service, out-of-gas delivery, etc., can
be performed onsite so that you can be on
the road again as soon as possible. There is
no charge for the dispatch of onsite or towing
service. Any charges for the replacement of
keys, gas or non-warranty items will be your
responsibility at the time of the repair or
service. Whenever possible, flatbed (towing) service
will be dispatched for mechanical disablements
or accident/ collisions which render the vehicle
inoperative. There is no charge for the towing
service. Roadside Assistance will arrange to
transport the vehicle to the nearest Infiniti
retailer , if one is located within 250 miles,
or to another authorized alternate service
facility. Warranty covered repairs will be
provided for under the terms of the applicable
express Infiniti limited warranty. However, any
nonwarranty or accident/collision repairs will
be your responsibility.
NOTE: You may be required to sign a receipt at
the time of disablement to acknowledge receipt
of the Roadside Assistance service rendered.
EXCLUSIONSRoadside Assistance is not a warranty and
is not provided under any Infiniti or Nissan
warranty,
but is a service which is provided
to you as part of the Infiniti Total Ownership
Experience
® to minimize any unforeseen
vehicle operation inconvenience. Potential
liability is expressly limited to the cost of
the listed benefits and does not extend to
incidental or consequential damages such
as loss of use inconvenience, loss of pay, or
commercial loss.
Roadside Assistance benefits exclude any
costs related to repairs, parts replacement,
labor, etc. which are incurred as a result of
accident/collision, vehicle abuse, racing,
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