ESP INFINITI Q70 HYBRID 2018 Warranty Information Booklet

4INFINITI OWNER SATISFACTION AND ASSISTANCE
BBB AUTO LINE is an informal dispute
settlement mechanism operated to
comply with applicable Federal law and
regulations. In states where BBB AUTO
LINE is available, you are required to use
BBB AUTO LINE before exercising rights
or seeking remedies under Title 1 of the
Federal Magnuson-Moss Warranty Act,
15 U.S.C.§2301, et. seq. If you choose to
seek remedies other than those created by
Title 1 of the Magnuson-Moss Warranty
Act, (for example, under state law), that
Federal Act does not require you to first
use BBB AUTO LINE. The program is still
available to you, however, and may be
of considerable assistance. Some states
specify that informal dispute settlement
mechanisms such as BBB AUTO LINE must
be used before you may use state operated
complaint resolution processes, before you
may file a lawsuit under state law, and/or
before you may have certain other rights
or remedies available under state law. In
accordance with those states’ laws, Infiniti
requires the prior use of BBB AUTO LINE
in good faith before you resort to such
other processes, file a lawsuit, or seek other
remedies provided by state law. Please see
theSupplement to 2018 Infiniti Warranty
Information Booklet & 2018 Infiniti Owner’s
Manual for additional information. BBB AUTO LINE may not be available in
all states. We, Infiniti, can provide you with
information about the availability of BBB
AUTO LINE in your state, or call the BBB
AUTO LINE number listed above.
ELIGIBILITY: Generally, Infiniti vehicles less
than four years old from date delivered to the
first retail buyer or otherwise put into use, and
with fewer than 60,000 miles, are eligible
for the program. See Supplement to 2018
Infiniti Warranty Information Booklet & 2018
Infiniti Owner’s Manual for possible exceptions
applying in your state.
ASSISTANCE OUTSIDE OF
WARRANTY
In support of our commitment to the
“Total Ownership Experience,” Infiniti may
occasionally offer to pay or reimburse for part
or all of the cost of making certain, specific
repairs beyond or outside of the terms of the
warranty for some specific vehicle models.
(Some states refer to such programs as
“adjustment programs”). In such circumstances
Infiniti mails notices to all known registered
owners of affected vehicles. You may
additionally inquire of your authorized Infiniti
retailer or of Infiniti directly at the number
listed below of the applicability of such
programs to your vehicle.
Infiniti may occasionally offer special
assistance that may pay for part or all of
vehicle repairs beyond the expiration of
the limited warranty period on a case by
case basis. Should you experience unusual
difficulties with your vehicle please discuss the
situation with your retailer. If your retailer is
unable to assist you, you may call the Infiniti
Consumer Affairs Department at 1-800- 662-
6200 to discuss your concern. You will need to
provide the Model, Model Year, VIN (Vehicle
Identification Number), mileage, maintenance
history, a detailed explanation of the concern,
and why you believe that Infiniti should be
responsible for the repair. Your request will
be individually investigated and you will be
informed of Infiniti‘s decision.
Please also review the Supplement to 2018
Infiniti Warranty Information Booklet & 2018
Owner’s Manual for important information
concerning consumer rights in your state.

7
• HEV System Coverage applies to components listed below under the heading HEV System,
supplied by Infiniti, subject to the exclusions
listed under the heading “WHAT IS NOT
COVERED”.
HEV SYSTEM - Lithium-ion battery,
Hybrid Control Module, Inverter.
TOWING COVERAGE
If your vehicle is inoperative due to the failure
of a warranted part during any of the New
Vehicle Limited warranties, including Emission
and Seat belt warranties, towing service to the
nearest authorized Infiniti retailer is covered.
ADJUSTMENT COVERAGE
Service adjustments not usually associated
with the replacement of parts, such as wheel
alignment, are covered only during the first
12 months or 12,000 miles, whichever comes
first.
• Limited 6 month warranty coverage:
OE wiper blade inserts are covered for the
first six months of ownership.
REFRIGERANT RECHARGE ONLY
COVERAGE
Refrigerant recharge not associated with the
repair or replacement of a warranted part
is covered only during the first 12 months,
regardless of the mileage.
NO CHARGE
Warranty repairs will be made at no charge
for parts and/or labor (except for batteries
and tires, in which case you may pay certain charges). Any needed parts replacement
will be made using genuine Infiniti or Infiniti
approved new or remanufactured parts
approved by Infiniti for use on Infiniti vehicles.
Infiniti reserves the right to make changes at
any time, without notice, to production and
service parts in their specifications, colors, and
materials, including those used in connection
with warranty repairs. For this reason, when
approved by Infiniti and at Infiniti’s discretion,
functionally equivalent replacement parts may
be used that do not exactly match the original
production part.
OBTAINING WARRANTY SERVICE
• You must take the vehicle to an authorized
Infiniti retailer in the United States or Canada
during regular business hours at your expense
in order to obtain warranty service. The
names and addresses of authorized Infiniti
retailers are listed in telephone directories.
• If you require warranty service outside of the United States (see terms under caption
“APPLICABILITY”), contact an Infiniti retailer
in that country.
MAINTENANCE, DATA ACCESS,
AND RECORDS
As a condition of this warranty, you are
responsible for properly using, maintaining
and caring for your vehicle as outlined in your
Owner’s Manual, and of maintaining copies of
all maintenance records & receipts for review
by Infiniti. Failure to do so is likely to result in
the denial of warranty. You are also required to provide consent to
give Infiniti access to data stored on vehicle
systems. Failure to do so is likely to result in the
denial of warranty coverage.
Evidence of the performance of the required
maintenance should be kept and may need to
be presented as proof of such maintenance
in connection with related warranty repairs.
To assist you in maintaining appropriate
records, the Maintenance Log located in your
Owner’s Literature Kit can be used along with
supporting repair invoices, receipts and other
such records.
WHAT IS NOT COVERED
GENERAL EXCLUSIONS This warranty does not cover damage, failures
or corrosion resulting from or caused by:
• Failure to operate the vehicle in accordance
with the Owner’s Manual
• Misuse, such as using the vehicle to tow
• Failure of a component not covered by warranty
• Racing and competitive driving
• Theft, vandalism, fire, or flooding (including engine water ingestion)
• Accident, collision, being towed
• Repairs performed by anyone other than an authorized Infiniti retailer
• Glass breakage, unless resulting from defects in material or workmanship
2018 NEW HYBRID VEHICLE LIMITED WARRANTY
(Continued on next page)

122018 INFINITI CALIFORNIA HYBRID VEHICLE EMISSION CONTROL WARRANTIES¹
1 These warranties apply to all California and 50-state emission equipped 2018 model year Infiniti Hybrid vehicles sold for registration as new vehicles in California, Connecticut, Delaware, Maine,
Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont, or Washington only.
2 Infiniti indicates Infiniti Division of Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee, 37068-5003 which di stributes Infiniti vehicles in the United States.
The following statement is required to be
provided by regulations of the California Air
Resources Board.
YOUR WARRANTY RIGHTS AND
OBLIGATIONS
The California Air Resources Board is pleased
to explain the emission control system
warranty on your 2018 vehicle. In California,
new motor vehicles must be designed, built
and equipped to meet the State’s stringent
anti-smog standards. Infiniti² must warrant
the emission control system on your vehicle
for the periods of time listed below provided
there has been no abuse, neglect or improper
maintenance of your vehicle.
Your emission control system may include
parts such as the fuel-injection system, the
ignition system, catalytic converter and
engine computer. Also included may be hoses,
belts, connectors and other emission-related
assemblies. Where a warrantable condition
exists, Infiniti will repair your vehicle at no cost
to you including diagnosis, parts and labor.
MANUFACTURER’S WARRANTY
COVERAGE
For 4 years or 60,000 miles (whichever
occurs first):
1. If your vehicle fails a Smog Check inspection,
all necessary repairs and adjustments will be made by Infiniti to ensure that your
vehicle passes the inspection. This is your
emission control system PERFORMANCE
WARRANTY.
2. If any emission-related part on your vehicle
is defective, the part will be repaired or
replaced by Infiniti. This is your short-
term emission control system DEFECTS
WARRANTY.
For 7 years or 70,000 miles (whichever occurs
first):
If an emission-related part listed in this
warranty booklet specially noted with
coverage for 7 years or 70,000 miles is
defective, the part will be repaired or replaced
by Infiniti. This is your long term emission
control system DEFECTS WARRANTY.
OWNER’S WARRANTY
RESPONSIBILITIES
As the vehicle owner, you are responsible for
the performance of the required maintenance
listed in your Owner’s Manual. Infiniti
recommends that you retain all receipts
covering maintenance on your vehicle, but
Infiniti cannot deny warranty solely for the
lack of receipts or for your failure to ensure the
performance of all scheduled maintenance.
You are responsible for presenting your
vehicle to an Infiniti retailer as soon as a problem exists. The warranty repairs should be
completed in a reasonable amount of time, not
to exceed 30 days.
As the vehicle owner, you should also be
aware that Infiniti may deny you warranty
coverage if your vehicle or a part has failed
due to abuse, neglect, improper maintenance
or unapproved modifications.
If you have any questions regarding your
warranty rights and responsibilities, you should
contact Infiniti’s Consumer Affairs Department
at 1-800- 662-6200 or the California Air
Resources Board at 9528 Telstar Avenue, El
Monte CA 91731.
The following is Infiniti’s² new vehicle emission
control warranty statement for vehicles
certified for sale in California and sold for
registration as a new vehicle in California,
Connecticut, Delaware, Maine, Maryland,
Massachusetts, New Jersey, New York,
Oregon, Pennsylvania, Rhode Island, Vermont,
or Washington only.
EMISSIONS DEFECTS WARRANTY
WHAT IS COVEREDInfiniti² warrants that your vehicle was
designed, built and equipped to conform with
all applicable requirements of the California Air
Resources Board. This warranty covers any part
which affects applicable regulated emission(s).
(Continued on next page)

15
EMISSIONS PERFORMANCE
WARRANTY
WHEN DOES THIS WARRANTY APPLYThis warranty applies to your 2018 Infiniti
vehicle only if it fails to pass a California “smog
check” test or equivalent.
WHAT IS COVERED AND FOR HOW
LONG
Infiniti warrants that if your vehicle fails to
pass a California “smog check” test, it will make
the necessary repairs so that your vehicle will
pass. This warranty is for 4 years or 60,000
miles, whichever occurs first. The warranty
begins the date the vehicle is delivered to the
first retail buyer or the date it is first put in to
service, whichever is earlier.
Exceptions to this warranty are listed below
under the caption “ WHAT IS NOT COVERED”.
WHAT IS NOT COVERED
These warranties do not cover:
1. Normal maintenance, service and parts
replacement as outlined in the emission
control maintenance instructions of your
Owner’s Manual.
2. Failures directly as a result of: ßLack of performance of required emission
control maintenance as outlined in your
Owner’s Manual.
ß Misuse, accident or modification. ß
Improper adjustment or installation
of parts during the performance of
maintenance (nonwarranty) services.
ß Tampering with or disconnecting any part
affecting vehicle emissions.
ß The use of fuel other than that specified
in your Owner’s Manual or fuel with
contaminants which the fuel filter is not
designed to remove.
3. In the case of the Performance Warranty,
the use of any non-Infiniti part not certified
in accordance with Federal requirements
which is defective or not equivalent from
an emissions standpoint to the original
equipment part.
4. In the case of the Defects Warranty, parts
not supplied by Infiniti or damage to other
parts caused directly by non-Infiniti parts.
5. In the case of the Performance Warranty,
costs of determining the cause of a vehicle
failing a California “smog check” test if such
failure is found not to be covered.
LIMITATION OF WARRANTIES AND
OTHER WARRANTY TERMS AND STATE
LAW RIGHTS
EXTRA EXPENSES - LIMITATIONS OF
DAMAGES
These emissions warranties do not cover
incidental or consequential damages such as
loss of the use of the vehicle, inconvenience
or commercial loss.
ANY IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE SHALL BE
LIMITED TO THE DURATION OF THESE
WRITTEN WARRANTIES.
Some states do not allow the exclusion or
limitation of incidental or consequential
damages or limitations on how long an
implied warranty lasts, so the above
limitations or exclusions may not apply to
you. These warranties give you specific legal
rights, and you may also have other rights
which vary from state to state.
Infiniti does not authorize any person to
create for it any other warranty, obligation
or liability in connection with this vehicle.
WHAT YOU MUST DO
In order to obtain warranty service you
must deliver the vehicle to any authorized
Infiniti retailer in the United States at your
expense. You are responsible for the required
maintenance on your vehicle as outlined in the
maintenance instructions in your Owner’s
(Continued on next page)
2018 INFINITI CALIFORNIA HYBRID VEHICLE EMISSION CONTROL WARRANTIES¹

23REPLACEMENT 12V BATTERY LIMITED WARRANTY¹
WHAT IS COVERED?
Infiniti2 warrants your Genuine Infiniti
Replacement 12V Battery as described below
except as stated under “What is not covered?”
This warranty covers defects in materials and
workmanship.
HOW LONG IS THE WARRANTY
AND WHAT WILL INFINITI DO
If your 12V replacement battery becomes
unserviceable within the first 24 months of
service Infiniti will replace your 12V battery,
including labor, without charge, providing the
12V battery was originally installed in your
vehicle by an authorized Infiniti retailer.
If the 12V replacement battery becomes
unserviceable after 24 months of use, Infiniti
will provide a replacement battery at a reduced
price, charging only for the portion of the life
of the12V battery actually used. This is called a
“pro-rata adjustment”. You will be responsible
for all labor charges for the replacement of the
12V battery.
This warranty and the “pro-rata adjustment”
end 84 months after the date of the 12V
battery’s purchase or installation, whichever is
earlier.
WHAT IS NOT COVERED?
This warranty does not cover: 1. Damage or failure resulting from:
ß Accident, theft, fire or freezing.
ßMisuse of the 12V battery or vehicle in
which it is installed, including the use in
applications for which the 12V battery was
not designed. Proper use is described in
the vehicle’s Owner’s Manual.
ß Improper installation or 12V battery
charging.
ß Vehicle electrical malfunctions not covered
by your New Vehicle Limited Warranty.
ß Modification or improper repair of the
vehicle or a part of the vehicle.
ß Use of parts not equivalent in quality
or design to parts supplied by Infiniti or
Nissan.
ß Environmental conditions, including, but
not limited to flood, and salt spray or salt
water.
2. Normal maintenance service and recharging
of discharged batteries.
3. 12V batteries in service more than 84
months.
4. Salvage Title. This warranty does not cover
damage, failure, or corrosion to any Genuine
Infiniti battery installed in the vehicle, if the
vehicle is issued a “salvage” or similar title
unless state law expressly states otherwise. (This exclusion does not extend to a new
Genuine Infiniti battery installed in the vehicle
after the issuance of a “salvage” or similar title).
WHAT YOU MUST DO
In order to obtain warranty service, you must
deliver the warranted 12V battery or the
vehicle in which the 12V battery is installed
to an authorized Infiniti retailer in the U.S. or
Canada at your expense, with proof of purchase
(parts invoice or service repair order from an
authorized Infiniti retailer). The names and
addresses of authorized Infiniti retailers are
listed in telephone directories or
Infiniti.com.
If the “pro-rata adjustment” applies, you
must pay for the portion of the 84 month
warrantable life that you actually used. The
amount you pay is computed in two steps.
First, the client pay percentage is determined
from the chart shown below based upon the
months of actual battery service.
Months
In ServiceClient Pay
Percentage
0—24 0%
25—32 25%
33—50 50%
51—84 75%
1 Actual warranty is provided by the retailer at time of purchase and should be read carefully. This warranty is subject to change and the applicable warranty will be that which is in effect on the date
of purchase.
2 Infiniti indicates Infiniti Division of Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee, 37068-5003 which distributes Infiniti vehicles in the United States of America.
(Continued on next page)

27
ARBITRATION
You and Bridgestone Firestone North
American Tire, LLC agree that all claims,
disputes, and controversies between you
and it, including any of its agents, employees,
successors, or assigns, arising out of or in
connection with this Limited Warranty, or any
other warranties, express or implied, including
a failure of warranty and the validity of this
arbitration clause, but excluding claims for
personal injury or property damage, shall
be resolved by binding arbitration between
you and it, according to the formal dispute
resolution procedures of the National
Arbitration Forum, under the Code of
Procedure then in effect. This arbitration will
be conducted as a document hearing. If you
request any procedures beyond a document
hearing, you will be responsible for all fees,
including filing and administrative fees, above
and beyond the fees required for document
hearings. The arbitration between you and
Bridgestone Firestone North American Tire,
LLC shall not include any other clients, be
combined or consolidated in any fashion with
arbitrations involving other clients, or proceed
in any form of class action in which the claims
of numerous clients are considered together.
Any award of the arbitrator(s) may be entered
as a judgment in any court of competent
jurisdiction. The arbitrators will have no
authority to award punitive or other damages
not measured by the prevailing party’s actual
damages, except as may be required by statute.
Information may be obtained and claims may be filed at any office of the National
Arbitration Forum or at P.O. Box 50191,
Minneapolis, MN 55405.
THE WARRANTOR
The warrantor of Bridgestone and Firestone
tires is:
Bridgestone Firestone North American Tire LLC
535 Marriott Dr.
Nashville, TN 37214
Please contact Bridgestone Firestone for a
copy of their “Tire Maintenance, Safety and
Warranty Manual”
For Client Assistance:
1-800-847-3272
SAFETY INFORMATION
Any tire, no matter how well constructed,
may fail in use as a result of punctures,
impact damage, improper inflation,
overloading, or other conditions resulting
from use or misuse. Tire failure may create
a risk of serious personal injury or property
damage. To reduce risk of tire failure, we
strongly recommend you read and follow
all safety information contained in the
Important Tire Safety Information section
contained in this booklet, the tire placard in
the vehicle or the Owner’s Manual.
BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY

32
tires. Excessively worn tires are also more
susceptible to penetrations.
DO CHECK YOUR TIRES FOR
DAMAGE
Frequent (at least monthly) inspection of your
tires for signs of damage and their general
condition is important for safety. If you have
any questions, have your tire Retailer inspect
them. Impacts, penetrations, cracks, knots,
bulges or air loss always require tire removal
and expert inspection. Never perform a
temporary repair or use an inner tube as a
substitute for a proper repair. Only qualified
persons should repair tires.
PROPER TIRE REPAIR
NOTE: Goodyear and Dunlop do not warrant
any inspection or repair process. The repair is
entirely the responsibility of the repairer and
should be made in accordance with established
Rubber Manufacturers Association (RMA)
procedures.
TIRE PRESSURE MONITORING
SYSTEM ALERT
Refer to your vehicle Owner’s Manual for more
information on what to do if the tire pressure
warning system activates.
THE CONVENIENCE (TEMPORARY)
SPARE
The Convenience (Temporary) Spare is designed,
built, and tested to the high engineering
standards set by North America’s leading car
manufacturers and to Goodyear and Dunlop’s own high standards of quality control. It is
designed to take up a minimum of storage
space and, at the same time, fulfill the function
of a spare tire when needed. The spare is kept in
its storage space, fully inflated at 60 psi. To be
sure it is always ready for use, the air pressure
should be checked on a regular basis.
The Convenience (Temporary) Spare can be
used in combination with the original tires
on your vehicle. You can expect a tire tread
life of up to 3,000 miles (4,800 kilometers),
depending on road conditions and your driving
habits. To conserve tire tread life, return the
spare to the storage area as soon as it is
convenient to have the standard tire repaired
or replaced.
The Convenience (Temporary) Spare weighs
less than a standard tire so it’s easier to handle.
It also helps reduce the total car weight which
contributes to fuel economy.
The wheels used with the Convenience
(Temporary) Spare are specifically designed for
use with high pressure spares and should never
be used with any other type tire.
DON’T ATTEMPT TO MOUNT YOUR
OWN TIRES
Serious injury or Death may result from
explosion of tire/ rim assembly due to
improper mounting procedures. Follow tire
manufacturer’s instructions and match tire
diameter to rim diameter. Mount light truck
radials on rims approved for radial service. Do
not apply bead sealer. This can inhibit bead
seating. Lubricate beads and tire rim (including
tube or flap) contact surfaces. Lock assembly
on mounting machine or place in safety cage.
STAND BACK and never exceed 40 psi to
seat beads. Never use a volatile substance or a
rubber “donut” (also known as a bead expander
or “O-Ring”) to aid bead seating. Only
specially-trained persons should mount tires.
DON’T MIX TIRES OF DIFFERENT
SIZES AND TYPES ON THE SAME
AXLE
For optimum handling and control, Goodyear
and Dunlop recommend fitment of four (4) tires
of the same type and size unless otherwise
specified by the vehicle manufacturer.
WARNING: Before you replace your tires,
always consult the vehicle Owner’s Manual and
follow the vehicle manufacturer’s replacement
tire recommendations. Vehicle handling may
be significantly affected by a change in tire
size or type. When selecting tires that are
different than the Original Equipment size,
see a professional installer in order to make
certain that proper clearance, load carrying
capacity and inflation pressure is selected.
Never exceed the maximum load capacity and
inflation pressure listed on the sidewall of the
tire. Always drive safely and obey all traffic
laws. Avoid sudden, sharp turns or lane changes.
Failure to follow this warning may result in loss
of control of the vehicle, leading to an accident
and serious injury or death.
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
(Continued on next page)

34
of the storage and service conditions (inflation
pressure, load, speed, road hazard injury, etc.)
to which a tire is subjected. Consumers should
not rely solely on the appearance of the tire,
but should be aware of any change in dynamic
performance such as increased air loss, noise
or vibration, which could be a sign to remove
the tire. Therefore, it is essential to have tires,
including spares, inspected regularly (at least
monthly) for proper inflation pressure, damage
and treadwear.
FOR SERVICE ASSISTANCE OR
INFORMATION, FIRST CONTACT THE
NEAREST GOODYEAR OR DUNLOP
RETAILER.
1. For assistance in locating the nearest Goodyear or Dunlop Retailer, look in
the Yellow Pages under Tire Retailers –
New.
2. Go to www.goodyear.com for U.S. or www. goodyear.ca for Canada.
For Dunlop tires, go to www.dunloptires.
com for U.S. & Canada.
If additional assistance is required, call the Customer Assistance Center at 1-800-
321-2136 for U.S. or 1-800-387-3288
for Canada.
Or write to:
Customer Assistance Center Dept 728
1144 East Market Street
Akron, OH 44316-0001 In Canada, call the Client Assistance
Centre at 1-800-387-3288 or write to:
Client Assistance Centre 450 Kipling Avenue
Toronto, Ont. M8Z 5E1
Check your vehicle’s Owner’s Manual (or your
vehicle) to determine if it is equipped with run-
flat (extended mobility) tires. If your vehicle
is equipped with run-flat tires, the following
applies:
RUN-FLAT TECHNOLOGY EXTENDED
MOBILITY TECHNOLOGY (EMT™),
RUNONFLAT
® (ROF) AND DUNLOP SELF-
SUPPORTING TECHNOLOGY (DSST®)
ORIGINAL EQUIPMENT TIRES
IMPORTANT SAFETY
INFORMATION
OPERATIONAL MONITORING
The information contained in this Limited
Warranty Brochure applies only to the Original
Equipment tires supplied with your vehicle.
In order for Goodyear Run-Flat (Extended
Mobility Technology [EMT], RunOnFlat [ROF])
or Dunlop Run-Flat (Dunlop Self- Supporting
Technology [DSST]) tires to obtain the
performance criteria stated within this Limited
Warranty, Goodyear or Dunlop Run- Flat tires
must use specific parts, such as a low tire
pressure monitoring system authorized by the
Original Equipment vehicle manufacturer. RUN-FLAT TIRE FEATURE:
The Goodyear or Dunlop Run-Flat tire is a high
performance tire with a remarkable feature:
It can operate for limited distances with very
low or even no inflation pressure (refer to your
Vehicle Owner’s Manual for these limitations).
This is an important benefit, especially if
inflation loss occurs at a location where
immediately stopping your vehicle could be
hazardous.
TIRE PRESSURE MONITORING SYSTEM
ALERT
Refer to your vehicle Owner’s Manual for more
information on what to do if the tire pressure
warning system activates.
WARNING
If the tire pressure-monitoring system signals
an alert, follow these safety precautions to
prevent a loss of vehicle control that could
result in serious personal injury or death:
• Slow your speed. Do not exceed 50 mph
(80 kph).
• Avoid hard cornering, hard braking and severe handling maneuvers.
• Avoid potholes and other road hazards.
Remember that when your tires have lost air
pressure, your vehicle’s handling capability is
reduced, particularly during severe maneuvers.
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
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35
TO PROLONG TIRE LIFE DURING A SYSTEM
ALERT
The Goodyear or Dunlop Run-Flat tire can be
driven at low or zero air pressure (refer to your
vehicle Owner’s Manual for these limitations).
To help prolong the life of a tire operating
under low-inflation conditions, drive at a speed
as far below 50 mph (80 kph) as possible. Also,
drive the shortest distance possible before
obtaining tire service. Taking these precautions
will increase the chance that your tire will be
repairable.
SERVICE AFTER A SYSTEM ALERT
To obtain service after operating under low-
inflation conditions, contact your Goodyear or
Dunlop Run-Flat service facility. Trained service
personnel will inspect your tires to determine
if they are in need of repair or replacement.
To locate the nearest authorized Goodyear or
Dunlop Run-Flat service facility, call 1-800-
GOODYEAR (1-800-466-3932).
WARNING
Because of the unique characteristics of
Run-Flat tires, the wheels on which they
are mounted and your vehicle’s tire pressure
monitoring system, all tire service work other
than routine inflation maintenance and
external inspections must be performed by
service personnel at a Goodyear or Dunlop
Run-Flat service facility. Do not attempt to
mount or demount Run-Flat tires yourself;
serious injury or death could result. Only
specially trained persons should mount,
demount and repair Run-Flat tires, and more than 40 psi (270 kPa) may be required to seat
beads. A safety cage and clip-on extension
air hose must be used if more than 40 psi
(270kPa) is need to seat beads.
TIRE REPAIR
Like any other Goodyear or Dunlop speed-
rated, high performance tire, the Goodyear
or Dunlop Run-Flat tire may be repaired to
correct a puncture in the tread, but PROPER
MATERIALS AND PROCEDURES MUST BE
USED. Contact a Goodyear or Dunlop Run-
Flat service facility for information on proper
repairs. For the location of the nearest facility,
call 1-800-GOODYEAR (1-800-466- 3932).
WARNING
Goodyear and Dunlop Run-Flat tires are
designed for use only on certain original
equipment wheels supplied with a properly
operating low tire pressure-monitoring system.
If applied to a vehicle without a properly
operating low tire pressure-monitoring
system, the tires may fail when operated in
an underinflated condition, resulting in loss of
vehicle control and possible serious injury or
death. Application of these tires to a vehicle
not equipped with specified operational low
tire pressure monitoring system constitutes
improper and unsafe use of this product.OPERATIONAL MONITORINGThe information contained in this Limited
Warranty Brochure applies only to the Original
Equipment tires supplied with your vehicle.
In order for Goodyear Run-Flat (Extended
Mobility Technology [EMT], RunOnFlat [ROF])
or Dunlop Run-Flat (Dunlop Self- Supporting
Technology [DSST]) tires to obtain the
performance criteria stated within this Limited
Warranty, Goodyear or Dunlop Run- Flat tires
must use specific parts, such as a low tire
pressure monitoring system authorized by the
Original Equipment vehicle manufacturer.
RUN-FLAT TIRE FEATURE:The Goodyear or Dunlop Run-Flat tire is a high
performance tire with a remarkable feature:
It can operate for limited distances with very
low or even no inflation pressure (refer to your
Vehicle Owner’s Manual for these limitations).
This is an important benefit, especially if
inflation loss occurs at a location where
immediately stopping your vehicle could be
hazardous.
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
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37MICHELIN PASSENGER AND LIGHT TRUCK TIRE LIMITED WARRANTY
WHO IS COVERED
The original owner of a Michelin Passenger or
Light Truck tire which bears the Michelin name
and complete DOT identification number.
WHAT IS COVERED AND FOR HOW LONG
Michelin Passenger and Light Truck tires, used
in normal service on the vehicle on which they
were originally fitted and in accordance with
the maintenance recommendations and safety
warnings contained in the owner’s manual
and in the Important Tire Safety Information
Section of this booklet, are covered by this
warranty against defects in workmanship
and material for the life of the original usable
tread, or 6 years from the date of purchase,
whichever comes first. At that time, all
warranties, express or implied, are terminated.
The usable tread is the original tread down
to the level of the tread wear indicators
- 2/32nds of an inch (1.6mm) of tread
remaining. Date of purchase is documented by
new vehicle registration or tire sales invoice. If
no proof of purchase, coverage will be based
on date of manufacture.
WHAT IS NOT COVERED
Tires which become unserviceable due to:
• Road hazard injury (e.g., a cut, snag, bruise, impact damage, puncture, whether
repairable or not);
• Incorrect mounting of the tire, tire/wheel imbalance, or improper repair; • Underinfation, overinflation, improper
maintenance or other abuse;
• Mechanical irregularity in the vehicle such as wheel misalignment resulting in uneven or
rapid wear;
• Accident, fire, chemical corrosion, tire alteration, or vandalism;
• Ozone or weather cracking.
WHAT MICHELIN WILL DO
PASSENGER AND LIGHT TRUCK TIRES
A tire which becomes unserviceable due to
a condition covered by this warranty will be
replaced with a comparable new Michelin
tire, free of charge, when 2/32nds of an inch
(1.6mm) or less of the original tread is worn,
(or 25% or less, whichever is most beneficial to
the user) and within 12 months of the date of
purchase. Mounting and balancing of tires is
included. The cost of any other service charges
or applicable taxes are payable by the user.
When more than 2/32nds of an inch of
original tread has been worn (or more than
25%, whichever is most beneficial to the user)
or after 12 months from date of purchase, the
user must pay the cost of a comparable new
Michelin passenger or light truck replacement
tire on a pro-rata basis. The retailer shall
determine the charge by multiplying the
percentage of the original usable tread
worn by the current actual selling price at
the adjustment location or the price on the
current Michelin Base Price List, whichever is
lower. This List is based on a predetermined price intended to fairly represent the actual
selling price of the tire. The cost of mounting,
balancing and any other service charges or
applicable taxes are payable by the user.
WHAT THE CONSUMER MUST DO
When making a claim under the terms of this
warranty, the consumer must present the tire
to an authorized Michelin Retailer. To locate
an Authorized Tire Retailer, check the yellow
pages under “Tire Retailers - Retail.”
The vehicle on which the tire was used should
be available for inspection.
It is essential that you read and understand the
safety and maintenance recommendations (see
Safety Maintenance Information) for your tires.
CONDITIONS AND EXCLUSIONS
THIS WARRANTY DOES NOT PROVIDE
COMPENSATION FOR LOSS OF TIME, LOSS
OF USE OF VEHICLE, INCONVENIENCE
OR CONSEQUENTIAL DAMAGE. TIRES
PRESENTED FOR CLAIM REMAIN THE
PROPERTY OF THE CONSUMER AND
MICHELIN ACCEPTS NO RESPONSIBILITY
FOR LOSS OF, OR DAMAGE TO, TIRES
WHICH ARE IN THE CUSTODY OR
CONTROL OF A MICHELIN TIRE RETAILER
FOR THE PURPOSES OF INSPECTION FOR
WARRANTY ADJUSTMENT. IN THE EVENT
OF A DISPUTED CLAIM, THE CONSUMER
MUST MAKE THE TIRE AVAILABLE FOR
FURTHER INSPECTION.
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