ESP INFINITI QX 2010 Owner's Manual
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TROUBLESHOOTING GUIDE
The system should respond correctly to all voice
commands without difficulty. If problems are en-
countered, follow the solutions given in this guide
for the appropriate error.
Where the solutions are listed by number, try
each solution in turn, starting with number one,
until the problem is resolved.
Symptom/error messageSolution
Displays “COMMAND NOT RECOG-
NIZED” or the system fails to interpret
the command correctly. 1. Ensure that the command format is valid, see “Standard Mode command list” or “Alternate Command Mode command list” earlier in this
section.
2. Speak clearly using your normal speech pattern and at a level appropriate to the ambient noise level.
3. Ensure that the ambient noise level is not excessive, for example, windows open or defrost on.
NOTE:
If it is too noisy to use the phone, it is likely that voice commands will not be recognized.
The system consistently selects the
wrong voicetag in the phonebook. 1. Ensure that the voicetag requested matches what was originally stored. See “Bluetooth
Hands-Free Phone System” earlier in this
section.
2. Replace one of the voicetags being confused with a different voicetag.
Monitor, climate, audio, phone and voice recognition systems4-105
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Please note that the TPMS is not a substitute for
proper tire maintenance, and it is the driver’s
responsibility to maintain correct tire pressure,
even if under-inflation has not reached the level to
trigger illumination of the TPMS low tire pressure
telltale.
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate when the
system is not operating properly. The TPMS mal-
function indicator is combined with the low tire
pressure telltale. When the system detects a
malfunction, the telltale will flash for approxi-
mately one minute and then remain continuously
illuminated. This sequence will continue upon
subsequent vehicle start-ups as long as the mal-
function exists. When the malfunction indicator is
illuminated, the system may not be able to detect
or signal low tire pressure as intended. TPMS
malfunctions may occur for a variety of reasons,
including the installation of replacement or alter-
nate tires or wheels on the vehicle that prevent
the TPMS from functioning properly. Always
check the TPMS malfunction telltale after replac-
ing one or more tires or wheels on your vehicle to
ensure that the replacement or alternate tires and
wheels allow the TPMS to continue to function
properly.Additional information:
● This system does not monitor the tire
pressure of the spare tire.
● The low tire pressure warning system will
activate only when the vehicle is driven at
speeds above 16 MPH (26 km/h) . Also, this
system may not detect a sudden drop in tire
pressure (for example a flat tire while driv-
ing) .
● The low tire pressure warning light does not
automatically turn off when the tire pressure
is adjusted. After all 4 tires are inflated to the
recommended pressure, the vehicle must be
driven at speeds above 16 MPH (25 km/h)
to activate the TPMS and turn off the low tire
pressure warning light. Use a tire pressure
gauge to check the tire pressure.
● Tire pressure rises and falls depending on
the heat caused by the vehicle’s operation
and the outside temperature. Low outside
temperature can lower the temperature of
the air inside the tire which can cause a
lower tire inflation pressure. This may cause
the low tire pressure warning light to illumi-
nate. If the warning light illuminates in low
ambient temperature, check the tire pres-
sure for all four tires. ●
The Tire and Loading Information label (also
referred to as the vehicle placard or tire
inflation pressure label) is located in the
driver’s door opening.
● You can also check the pressure of all tires
(except the spare tire) on the display screen.
The order of the tire pressure figures dis-
played on the screen does not correspond
with the actual order of the tire position. See
“Tire pressure information” in the “Monitor,
climate, audio, phone and voice recognition
systems” section.
For additional information, see “Low tire pressure
warning light” in the “Instruments and controls”
section and “Tire pressure monitoring system” in
the “In case of emergency” section.
5-4Starting and driving
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WARNING
●If the low tire pressure warning light
illuminates while driving, avoid sudden
steering maneuvers or abrupt braking,
reduce vehicle speed, pull off the road
to a safe location and stop the vehicle
as soon as possible. Driving with under-
inflated tires may permanently damage
the tires and increase the likelihood of
tire failure. Serious vehicle damage
could occur and may lead to an acci-
dent and could result in serious per-
sonal injury. Check the tire pressure for
all four tires. Adjust the tire pressure to
the recommended COLD tire pressure
shown on the Tire and Loading Informa-
tion label to turn the low tire pressure
warning light OFF. If you have a flat tire,
replace it with a spare tire as soon as
possible. (See “Flat tire” in the “In case
of emergency” section for changing a
flat tire.) ●
When a spare tire is mounted or a wheel
is replaced, tire pressure will not be
indicated, the TPMS will not function
and the low tire pressure warning light
will flash for approximately 1 minute.
The light will remain on after 1 minute.
Contact your INFINITI dealer as soon as
possible for tire replacement and/or
system resetting.
● Replacing tires with those not originally
specified by INFINITI could affect the
proper operation of the TPMS.
● Do not inject any tire liquid or aerosol
tire sealant into the tires, as this may
cause a malfunction of the tire pressure
sensors.
CAUTION
Do not place metalized film or any metal
parts (antenna, etc.) on the windows. This
may cause poor reception of the signals
from the tire pressure sensors, and the
TPMS will not function properly.
Some devices and transmitters may temporarily
interfere with the operation of the TPMS and
cause the low tire pressure warning light to illu-
minate. Some examples are:
– Facilities or electric devices using similar radio
frequencies are near the vehicle.
– If a transmitter set to similar frequencies is being used in or near the vehicle.
– If a computer (or similar equipment) or a DC/AC converter is being used in or near the
vehicle.
FCC Notice:
Changes or modifications not expressly ap-
proved by the party responsible for compli-
ance could void the user’s authority to op-
erate the equipment.
This device complies with Part 15 of the
FCC Rules and RSS-210 of Industry
Canada.
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) this device
must accept any interference received, in-
cluding interference that may cause undes-
ired operation of the device.
Starting and driving5-5
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AVOIDING COLLISION AND
ROLLOVER
WARNING
Failure to operate this vehicle in a safe
and prudent manner may result in loss of
control or an accident.
Be alert and drive defensively at all times. Obey all
traffic regulations. Avoid excessive speed, high
speed cornering, or sudden steering maneuvers,
because these driving practices could cause you
to lose control of your vehicle.As with any ve-
hicle, loss of control could result in a colli-
sion with other vehicles or objects or cause
the vehicle to roll over, particularly if the
loss of control causes the vehicle to slide
sideways. Be attentive at all times, and avoid
driving when tired. Never drive when under the
influence of alcohol or drugs (including prescrip-
tion or over-the-counter drugs which may cause
drowsiness) . Always wear your seat belt as out-
lined in the “Safety – Seats, seat belts and supple-
mental restraint system” section of this manual,
and also instruct your passengers to do so.
Seat belts help reduce the risk of injury in colli-
sions and rollovers. In a rollover crash, an
unbelted or improperly belted person is sig-
nificantly more likely to be injured or killed
than a person properly wearing a seat belt.
OFF-ROAD RECOVERY
While driving, the right side or left side wheels
may unintentionally leave the road surface. If this
occurs, maintain control of the vehicle by follow-
ing the procedure below. Please note that this
procedure is only a general guide. The vehicle
must be driven as appropriate based on the con-
ditions of the vehicle, road and traffic.
1. Remain calm and do not overreact.
2. Do not apply the brakes.
3. Maintain a firm grip on the steering wheel with both hands and try to hold a straight
course.
4. When appropriate , slowly release the accel- erator pedal to gradually slow the vehicle.
5. If there is nothing in the way, steer the ve- hicle to follow the road while vehicle speed
is reduced. Do not attempt to drive the ve-
hicle back onto the road surface until vehicle
speed is reduced.
6. When it is safe to do so, gradually turn the steering wheel until both tires return to the
road surface. When all tires are on the road
surface, steer the vehicle to stay in the ap-
propriate driving lane. ●
If you decide that it is not safe to return the
vehicle to the road surface based on vehicle,
road or traffic conditions, gradually slow the
vehicle to a stop in a safe place off the road.
RAPID AIR PRESSURE LOSS
Rapid air pressure loss or a “blow-out” can occur
if the tire is punctured or is damaged due to
hitting a curb or pothole. Rapid air pressure loss
can also be caused by driving on under-inflated
tires.
Rapid air pressure loss can affect the handling
and stability of the vehicle, especially at highway
speeds.
Help prevent rapid air pressure loss by maintain-
ing the correct air pressure and visually inspect
the tires for wear and damage. See “Wheels and
tires” in the “Maintenance and do-it-yourself”
section of this manual. If a tire rapidly loses air
pressure or “blows-out” while driving, maintain
control of the vehicle by following the procedure
below. Please note that this procedure is only a
general guide. The vehicle must be driven as
appropriate based on the conditions of the ve-
hicle, road and traffic.
5-6Starting and driving
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1. Apply the parking brake.
2. Move the shift selector to P (Park) or N(Neutral) . P (Park) is recommended.
The shift selector cannot be moved out
of P (Park) and into any of the other
gear positions if the ignition key is
turned to the OFF position or if the key
is removed from the ignition switch.
The starter is designed not to operate if
the shift selector is in any of the driving
positions.
3. Crank the engine with your foot off the
accelerator pedal by turning the ignition
key to START. Release the key when the
engine starts. If the engine starts, but fails to
run, repeat the above procedure.
● If the engine is very hard to start in ex-
tremely cold weather or when restarting,
depress the accelerator pedal a little (ap-
proximately 1/3 to the floor) and hold it
and then crank the engine. Release the
key and the accelerator pedal when the
engine starts.
● If the engine is very hard to start because
it is flooded, depress the accelerator
pedal all the way to the floor and hold it.
Crank the engine for 5 to 6 seconds. After
cranking the engine, release the accel- erator pedal. Crank the engine
with your
foot off the accelerator pedal by turn-
ing the ignition key to START. Release the
key when the engine starts. If the engine
starts, but fails to run, repeat the above
procedure.
CAUTION
Do not operate the starter for more than
15 seconds at a time. If the engine does
not start, turn the key off and wait 10
seconds before cranking again, otherwise
the starter could be damaged.
4. Allow the engine to idle for at least 30 sec- onds after starting. Do not race the engine
while warming it up. Drive at moderate
speed for a short distance first, especially in
cold weather.
In cold weather, keep the engine running for
a minimum of 2–3 minutes before shutting it
off. Starting and stopping the engine over a
short period of time may make the vehicle
more difficult to start.
ENGINE PROTECTION MODE
The engine has an engine protection mode to
reduce the chance of damage if the coolant tem-
perature becomes too high (for example, when
climbing steep grades in high temperature with
heavy loads, such as when towing a trailer) .
When the engine temperature reaches a certain
level: ● The engine coolant temperature gauge will
move toward the H position.
● Engine power may be reduced.
● The air conditioning cooling function may be
automatically turned OFF for a short time
(the blower will continue to operate) .
Engine power and, under some conditions, ve-
hicle speed will decrease. Vehicle speed can be
controlled with the accelerator pedal, but the
vehicle may not accelerate at the desired speed.
The transmission will downshift or upshift as it
reaches prescribed shift points. You can also
shift manually.
As driving conditions change and engine coolant
temperature is reduced, vehicle speed can be
increased using the accelerator pedal, and air
conditioning cooling function will automatically
be turned back ON.
STARTING THE ENGINE DRIVING THE VEHICLE
5-12Starting and driving
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If:1. The engine coolant temperature is not re- duced.
2. The air conditioning cooling function does not turn back ON.
3. The engine oil pressure warning/engine coolant temperature high indicator
il-
luminates, this may indicate a malfunction.
Move the vehicle off the road in a safe area
and allow the engine to cool. If after check-
ing the oil and coolant, the
remains
on, do not continue to drive and call an
INFINITI dealer.
The malfunction indicator lamp may also come
ON. You do not need to have your vehicle towed,
unless it remains on, but have it inspected soon
by an INFINITI dealer. See “Warning/Indicator
Lights and Audible reminders” in the “Instruments
and Controls” section of this manual.
WARNING
Overheating can result in reduced engine
power and vehicle speed. The reduced
speed may be lower than other traffic,
which could increase the chance of a col-
lision. Be especially careful when driving.
If the vehicle cannot maintain a safe driv-
ing speed, pull to the side of the road in a
safe area. Allow the engine to cool and
return to normal operation. See “If your
vehicle overheats” in the “In case of emer-
gency” section of this manual.
CAUTION
Running the engine with the engine oil
pressure warning light on could cause se-
rious damage to the engine almost imme-
diately. Such damage is not covered by
warranty. Turn off the engine as soon as it
is safe to do so.
AUTOMATIC TRANSMISSION
WARNING
● Do not depress the accelerator pedal
while shifting from P (Park) or N (Neu-
tral) to R (Reverse) , or L (Low) . Always
depress the brake pedal until shifting is
completed. Failure to do so could cause
you to lose control and have an
accident.
● Cold engine idle speed is high, so use
caution when shifting into a forward or
reverse gear before the engine has
warmed up.
● Never shift to P (Park) or R (Reverse)
while the vehicle is moving. This could
cause an accident.
CAUTION
● When stopping the vehicle on an uphill
grade, do not hold the vehicle by de-
pressing the accelerator pedal. The foot
brake should be used for this purpose.
● Do not downshift abruptly on slippery
roads. This may cause a loss of control.
The automatic transmission in your vehicle is
electronically controlled to produce maximum
power and smooth operation.
Starting and driving5-13
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BRAKE ASSIST
When the force applied to the brake pedal ex-
ceeds a certain level, the Brake Assist is acti-
vated, generating greater braking force than a
conventional brake booster even with light pedal
force.
WARNING
The Brake Assist is only an aid to assist
braking operation and is not a collision
warning or avoidance device. It is the driv-
er’s responsibility to stay alert, drive
safely and be in control of the vehicle at
all times.
PREVIEW FUNCTION
When the Preview Function identifies the need to
apply emergency braking by sensing a vehicle
ahead in the same lane and the distance and
relative speed from it, it applies the brake pre-
pressure before the driver depresses the brake
pedal and helps improve brake response by re-
ducing pedal free play.●
This system will not operate when the ve-
hicle is moving at approximately 20 MPH (32
km/h) or less.
● The pre-pressure function ceases when the
following conditions are met:
a. When the driver depresses the accelerator pedal or the brake pedal.
b. If the driver does not operate the accelerator or brake pedal within approximately 1 second.
●The sensor will not detect:
a. Pedestrians or objects in the roadway
b. Oncoming vehicles in the same lane
c. Motorcycles or scooters traveling offset in the travel lane as illustrated
LSD0124
BRAKE ASSIST (WITH PREVIEW
FUNCTION) (for Intelligent Cruise
Control System equipped models)
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WARNING
●The Preview Function is only an aid to
assist the driver and is not a collision
warning or avoidance device. Although
the brake operation is controlled by the
system, it does not automatically decel-
erate the vehicle speed. It is the driver’s
responsibility to stay alert, drive safely
and be in control of the vehicle at all
times.
● As there is a performance limit to the
Preview Function, never rely solely on
this system. This system does not cor-
rect careless, inattentive or absent-
minded driving, or overcome poor vis-
ibility in rain, fog, or other bad weather.
Reduce the vehicle speed by depress-
ing the brake pedal, in order to maintain
a safe distance between vehicles.
● The system may not detect the vehicle
in front of you in certain road or weather
conditions. The Preview Function may
not operate properly under the follow-
ing conditions. The vehicle is still drive-
able under normal conditions and the
Brake Assist will operate.
– When rain, snow or dirt adhere to the system sensor. – When strong light (for example, at
sunrise or sunset) is directly shining
on the front of the vehicle.
– Winding or hilly roads may cause the sensor to temporarily not detect a
vehicle in the same lane or may de-
tect objects or vehicles in other
lanes.
– Vehicle position in the lane may cause the sensor to temporarily not
detect a vehicle in the same lane or
may detect objects or vehicles in
other lanes.
● When the Preview Function operates,
the brake pedal may move slightly and
may make a small noise. This is not a
system malfunction.
Warning light and display
When the Preview Function is not operating
properly, the chime sounds and the orange sys-
tem warning light will illuminate in the instrument
panel.
Action to take
If the warning light comes on, park the vehicle in a
safe place. Turn the engine off, restart the engine
and resume driving.
WSD0222
Starting and driving5-39
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●Before placing the 4WD shift switch in
the 4H position from 2WD or AUTO,
ensure the vehicle speed is less than 62
MPH (100 km/h) . Failure to do so can
damage the 4WD system.
● Never shift the 4WD shift switch be-
tween 4LO and 4H while driving.
● Engine idling speed is high while warm-
ing up the engine. Be especially careful
when starting or driving on slippery sur-
faces with the 4WD shift switch set in
AUTO.
4WD shift indicator light
The 4WD shift indicator light is located in the
vehicle information display.
The light should turn off within 1 second after
turning the ignition switch to the ON position.
While the engine is running, the 4WD shift indi-
cator light will illuminate the position selected by
the 4WD shift switch.
● The 4WD shift indicator light may blink
while shifting from one drive mode to
the other. When the shifting is com-
pleted, the 4WD shift indicator light
will come on. If the indicator light does
not come on immediately, make sure
the area around the vehicle is safe, and drive the vehicle straight, accelerate or
decelerate or move the vehicle in re-
verse, then shift the 4WD shift switch.
● If the 4WD warning light comes on, the
4WD indicator light goes out.
CAUTION
● When the 4WD shift switch is turned to
the AUTO position at low ambient tem-
peratures, the 4WD shift indicator light
may show 4H. If this happens, all four
wheels are driven as torque distribution
is in the 4H position. Be careful as the
vehicle may become difficult to turn.
When the vehicle is driven, the 4WD
shift indicator light should change to
AUTO.
● If the 4WD shift indicator light indica-
tion changes to 2WD when the 4WD
shift switch is shifted to the AUTO or 4H
position at low ambient temperatures,
the 2WD mode may be being engaged
due to malfunctioning drive system. If
the indicator does not return to normal
and the 4WD warning light comes on,
have the system checked by the nearest
INFINITI dealer.
LSD0147
5-46Starting and driving
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4WD warning light
Warning lightComes on or blinks
when:
Comes on There is a malfunc-
tion in the 4–wheel drive system
Blinks rapidly The transfer case
oil temperature is abnormally high
Blinks slowly The difference in
wheel rotation is large
The 4WD warning light is located in the meter.
The 4WD warning light comes on when the igni-
tion switch is placed in the ON position. It turns
off soon after the engine is started.
If any malfunction occurs in the 4WD system
when the ignition switch is ON, the warning light
will either remain illuminated or blink.
If the 4WD warning light comes on, the 4WD
shift indicator light goes out. High-temperature transfer case oil makes the
warning light blink rapidly (about twice per sec-
ond) . If the warning light blinks rapidly during
operation, stop the vehicle in a safe place imme-
diately. Then if the light goes off after a while, you
can continue driving.
A large difference between the diameters of front
and rear wheels will make the warning light blink
slowly (about once per two seconds) . Change
the 4WD shift switch into 2WD and do not drive
fast.
CAUTION
●
If the warning light comes on or blinks
slowly during operation or rapidly after
stopping the vehicle for a while, have
your vehicle checked by an INFINITI
dealer as soon as possible.
● Shifting between 4H and 4LO is not
recommended when the 4WD warning
light turns on.
● When the warning light comes on, the
2WD mode may be engaged even if the
4WD shift switch is in AUTO or 4H. Be
especially careful when driving. If corre-
sponding parts are malfunctioning, the
4WD mode will not be engaged even if
the 4WD shift switch is shifted. ●
Do not drive the vehicle in the 4H or 4LO
position on dry hard surface roads. Driv-
ing on dry, hard surfaces in 4H or 4LO
may cause unnecessary noise, tire wear
and increased fuel consumption.
If the 4WD warning light turns on when
you are driving on dry hard surface
roads:
– in the AUTO or 4H position, shift the 4WD shift switch to 2WD.
– in the 4LO position, stop the vehicle, move the automatic transmission
shift selector to the N position with
the brake pedal depressed, and shift
the 4WD shift switch to 2WD.
● If the warning light is still on after the
above operation, have your vehicle
checked by an INFINITI dealer as soon
as possible.
● The transfer case may be damaged if
you continue driving with the warning
light blinking.
Starting and driving5-47
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