service INFINITI QX30 2017 Service Manual

Driving systems
Message Possible causes/consequences and solutions
[Lane Departure Warning
Currently Unavailable See
Operator’s Manual]Lane Departure Warning is deactivated and temporarily inoperative.
Possible causes:
•The windshield is dirty in the camera’s field of vision.•Visibility is impaired due to heavy rain, snow or fog.•There have been no lane markings for an extended period.•The lane markings are worn, dark or covered, e.g. by dirt or snow.
Once the causes listed above no longer apply, the display message goes out.
Lane Departure Warning is operational again.
If the display message does not disappear:
1. Pull over and stop the vehicle safely as soon as possible, paying attention to road and traffic conditions, and switch off the engine.
2. Secure the vehicle against rolling away.
3. Clean the windshield
[Lane Departure Warning
Inoperative]Lane Departure Warning is faulty.
Have the system checked. It is recommended you visit an INFINITI retailer for this service.
[Blind Spot Warning Cur-
rently Unavailable See Op-
erator’s Manual]Blind Spot Warning is temporarily inoperative. Possible causes:
•The function is impaired due to heavy rain or snow.•The radar sensor system is temporarily inoperative, e.g. due to electromagnetic radiation emitted by nearby TV or radio stations or
other sources of electromagnetic radiation.
•The radar sensor system is outside the operating temperature range.
The yellow indicator lights also light up in the exterior mirrors.
Once the causes listed above no longer apply, the display message goes out.
Blind Spot Warning is operational again.
If the display message does not disappear:
1. Pull over and stop the vehicle safely as soon as possible, paying attention to road and traffic conditions, and switch off the engine.
2. Secure the vehicle against rolling away.
3. Restart the engine
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Message Possible causes/consequences and solutions
[Blind Spot Warning Not
Available When Towing a
Trailer See Operator’s
Manual]Blind Spot Warning is deactivated while towing a trailer.
You have established the electrical connection between the trailer and your vehicle.
Press on the steering wheel to confirm the display message.
[Blind Spot Warning
Inoperative]Blind Spot Warning (BSW) is faulty.
The BSW indicator lights also light up.
Have the system checked. It is recommended you visit an INFINITI retailer for this service.
[Park Assist Canceled] The driver’s door is open and the driver’s seat belt has not been fastened.
Repeat the parking process with the seat belt fastened and the driver’s door closed.
You inadvertently touched the steering wheel while steering intervention was active.
While steering intervention is active, make sure not to touch the steering wheel.
The vehicle has started to skid and VDC has intervened.
Use Intelligent Park Assist again later.
[Park Assist Inoperative] You have just carried out a large number of turning or parking maneuvers.
Intelligent Park Assist will become available again after approximately ten minutes.
1. Pull over and stop the vehicle safely as soon as possible, paying attention to road and traffic conditions, and switch off the engine.
2. Restart the engine.
If the display message continues to be displayed, have the system checked. It is recommended you visit an INFINITI retailer for this
service.
The parking sensor system is faulty.
Have the system checked. It is recommended you visit an INFINITI retailer for this service.
[Park Assist Finished] The vehicle is parked. A warning tone also sounds.
The display message disappears automatically.
[ICC Off]
Intelligent Cruise Control has been deactivated (seeIntelligent Cruise Control (ICC) system (Full speed range) (if equipped)in the5.
Starting and drivingsection).
If it was not deactivated by the driver, a warning tone also sounds.
Instruments and controls2-47

Message Possible causes/consequences and solutions
[ICC Now Available] Intelligent Cruise Control is operational again after having been temporarily unavailable. You can now reactivate IntelligentCruise
Control (seeIntelligent Cruise Control (ICC) system (Full speed range) (if equipped)in the5. Starting and drivingsection)
[ICC Currently Unavailable
See Operator’s Manual]Intelligent Cruise Control is temporarily inoperative.
Possible causes:
•The function is impaired due to heavy rain or snow.•The radar sensor system is temporarily inoperative, e.g. due to electromagnetic radiation emitted by nearby TV or radio stations or
other sources of electromagnetic radiation.
•The system is outside the operating temperature range.•The on-board voltage is too low.
A warning tone also sounds.
Once the causes listed above no longer apply, the display message goes out.
Intelligent Cruise Control is operational again.
If the display message does not disappear:
1. Pull over and stop the vehicle safely as soon as possible, paying attention to road and traffic conditions, and switch off the engine.
2. Secure the vehicle against rolling away
3. Restart the engine
[ICC Inoperative] Intelligent Cruise Control is faulty. Forward Emergency Braking may also have become inoperative.
A warning tone also sounds.
Have the system checked. It is recommended you visit an INFINITI retailer for this service.
[ICC Suspended] You have depressed the accelerator pedal. Intelligent Cruise Control is no longer controlling the speed of the vehicle.
Remove your foot from the accelerator pedal.
[ICC---MPH] An activation condition for Intelligent Cruise Control is not fulfilled.
Check the activation conditions for Intelligent Cruise Control (seeIntelligent Cruise Control (ICC) system (Full speed range) (if equipped)
in the5. Starting and drivingsection)
[ICC and Speed Limiter Inop-
erative]Intelligent Cruise Control and Speed Limiter are faulty.
A warning tone also sounds.
Have the system checked. It is recommended you visit an INFINITI retailer for this service.
2-48Instruments and controls

Message Possible causes/consequences and solutions
[Cruise Control and Speed
Limiter Inoperative]Cruise Control and Speed Limiter are faulty.
A warning tone also sounds.
Have the system checked. It is recommended you visit an INFINITI retailer for this service.
[Speed Limiter Suspended] While depressing the accelerator pedal beyond the pressure point (kickdown), Speed Limiter cannot be activated.
If conditions permit, drive faster than 20 MPH (30 km/h) and store the speed.
[Cruise Control---MPH] An activation condition for Intelligent Cruise Control is not fulfilled.
You have tried to store a speed below 20 MPH (30 km/h), for example.
If conditions permit, drive faster than 20 MPH (30 km/h) and store the speed.
Check the activation conditions for Intelligent Cruise Control (seeIntelligent Cruise Control (ICC) system (Full speed range) (if
equipped)in the5. Starting and drivingsection)
Instruments and controls2-49

Message Possible causes/consequences and solutions
[Tire Press. Monitor
Currently Unavailable]No signals can be received from the tire pressure sensors due to strong RF interference. The tire pressure monitor is temporarily
malfunctioning.
Drive on. The tire pressure monitoring system restarts automatically as soon as the cause has been rectified.
[Tire Press. Sensor(s)
Missing]There is no signal from the tire pressure sensor of one or several wheels. The pressure of the affected tire is not displayed in the vehicle
information display.
Have the faulty tire pressure sensor replaced. It is recommended you visit an INFINITI retailer for this service.
[Tire Press. Monitor
Inoperative No Wheel
Sensors]The wheels fitted do not have suitable tire pressure sensors. The tire pressure monitoring system is deactivated.
Fit wheels with suitable tire pressure sensors The tire pressure monitoring system is activated automatically after driving for a few
minutes.
[Tire Press. Monitor
Inoperative]The tire pressure monitoring system is faulty.
Instruments and controls2-51

Vehicle
Message Possible causes/consequences and solutions
[Depress Brake to Start
Engine](DCT models only). You have attempted to start the engine with the transmission in position N (Neutral) without depressing the brake
pedal.
Depress the brake pedal.
[To Deselect P or N, Depress
Brake and Start Engine]You have attempted to shift the shift lever to position R (Reverse) or D (Drive) without starting the engine.
Start the engine and depress the brake pedal.
NOTE•It is only possible to move the shift lever from position P (Park) to the desired position if you depress the brake pedal. Only then can
the parking lock be deactivated.
•At transmission fluid temperatures below -5oF (-20oC) you can only shift out of position P (Park) into another transmission position
when the engine is running.
[Apply Brake to Shift From
’P’]You have attempted to shift the shift lever to position R (Reverse), N (Neutral) or D (Drive) without depressing the brake pedal.
Depress the brake pedal.
[Risk of Rolling Transmission
Not in P]The driver’s door is open/not fully closed and the shift lever is in position R (Reverse), N (Neutral) or D (Drive).
A warning tone also sounds
WARNING
The vehicle may roll away.
There is a risk of an accident.
1. Press the P (Park) button.
2. Secure the vehicle against rolling away.
3. Close the driver’s door fully.
[Service Required Do Not
Shift Gears Visit Dealer]You cannot change the transmission position due to a malfunction.
A warning tone also sounds.
If transmission position D (Drive) is selected, Drive to an INFINITI retailer without shifting the transmission from position D (Drive).
If transmission position R (Reverse), N (Neutral) or P (Park), secure the vehicle against rolling away. It is recommended you consult an
INFINITI retailer.
2-52Instruments and controls

Message Possible causes/consequences and solutions
[Only Shift to ’P’ when
Vehicle is Stationary]The vehicle is moving.
1. Pull over and stop the vehicle safely as soon as possible, paying attention to road and traffic conditions.
2. Shift the shift lever to position P.
[Reversing Not Possible Ser-
vice Required]The automatic transmission is malfunctioning. You cannot drive in reverse.
Have the system checked. It is recommended you visit an INFINITI retailer for this service.
[Transmission Malfunction] The automatic transmission is malfunctioning.
Have the system checked. It is recommended you visit an INFINITI retailer for this service.
[Transmission Malfunction
Stop]The automatic transmission is malfunctioning.
1. Pull over and stop the vehicle safely as soon as possible, paying attention to road and traffic conditions, and switch off the engine.
2. Secure the vehicle against rolling away
3. It is recommended you consult an INFINITI retailer.
[Stop vehicle Shift to P
Leave Engine Running]The automatic transmission has overheated.
Drive on carefully. If the display message disappears, the automatic transmission is available again.
If the display message continues to be displayed:
1. Pull over and stop the vehicle safely as soon as possible, paying attention to road and traffic conditions, and switch off the engine.
2. Secure the vehicle against rolling away
3. Wait until the automatic transmission has cooled down and the display message goes out.
[Auxiliary Battery Malfunc-
tion]The auxiliary battery for the automatic transmission is no longer being charged.
1. It is recommended you visit an INFINITI retailer at the next opportunity.
2. Until then, press the P (Park) button before you switch off the engine.
3. Before leaving the vehicle, apply the electric parking brake.
[Trans. Oil Overheated Drive
On With Care]Manual drive program M and the temporarily active manual drive program are no longer available. Engine power output is reduced
Allow the vehicle to cool down.
[4WD System Currently Un-
available]The 4WD system has overheated. The vehicle is only driven by the front wheels.
Drive on, the airflow cools the 4WD system more quickly.
When the display message goes out, the 4WD system is available again and the vehicle is driven by all four wheels.
Instruments and controls2-53

Message Possible causes/consequences and solutions
[4WD system Inoperative] The 4WD system is malfunctioning. The vehicle is only driven by the front wheels.
Have the system checked. It is recommended you visit an INFINITI retailer for this service.
The lift gate is open.
WARNING
When the engine is running, exhaust gases can enter the vehicle interior if the lift gate is open.
There is a risk of poisoning
Close the lift gate.
The hood is open.
A warning tone also sounds.
WARNING
The open hood may then block your view when the vehicle is in motion.
There is a risk of an accident.
1. Pull over and stop the vehicle safely as soon as possible, paying attention to road and traffic conditions.
2. Secure the vehicle against rolling away.
3. Close the hood.
At least one door is open. A warning tone also sounds.
Close all doors.
[Power Steering Malfunction
See Operator’s Manual]The power steering assistance is faulty.
A warning tone also sounds.
WARNING
You will need to use more force to steer.
There is a risk of an accident.
1. Check whether you are able to apply the extra force required.
2. If you are able to steer safely: carefully drive on to a qualified specialist workshop.
3. If you are unable to steer safely: do not drive on. It is recommended you contact the nearest INFINITI retailer.
2-54Instruments and controls

Message Possible causes/consequences and solutions
[Steering Malfunction See
Operator’s Manual]The electric steering lock is malfunctioning.WARNING
The steering may be locked by the electric steering lock.
There is a risk of an accident.
1. Pull over and stop the vehicle safely as soon as possible, paying attention to road and traffic conditions.
2. Secure the vehicle against rolling away.
3. Do not drive on. It is recommended you contact the nearest INFINITI retailer.
The electric steering lock was unable to unlock the steering.
1. Remove the key from the ignition switch.
2. To unlock the steering, move the steering wheel slightly.
3. Insert the key into the ignition lock again.
[Check Washer Fluid]The washer fluid level in the washer fluid reservoir has dropped below the minimum.
Top up the washer fluid (seeWindow washer fluidin the8. Do-it-yourselfsection)
[Wiper Malfunctioning] The windshield wipers are defective.
Have the system checked. It is recommended you visit an INFINITI retailer for this service.
[Hazard Warning Flashers
Malfunctioning]The hazard warning lights are faulty.
Visit an INFINITI retailer.
Instruments and controls2-55

Key
Message Possible causes/consequences and solutions
[Key Does Not Belong to
Vehicle]You have put the wrong key in the ignition switch.
Use the correct key.
[Obtain a New Key]The key needs to be replaced.
It is recommended you visit an INFINITI retailer for this service.
[Replace Key Battery]The key battery is discharged.
Replace the battery (seeChecking the batteryin the8. Do-it-yourselfsection)
2-56Instruments and controls