service INFINITI QX30 2019 Towing Guide

2019 INFINITI Towing Guide


9
PREPARING YOUR VEHICLE
BREAK-IN AND MAINTENANCE SCHEDULE
CAUTION- INFINITI recommends that you allow a sufficient “break-in” of both the
engine and drivetrain before towing with your new INFINITI vehicle.
DO NOT tow a trailer or haul a heavy load for the first 500 miles. For the first 500 miles
that you tow a trailer, do not drive over 50 mph and do not make starts at full throttle.
Following these recommendations helps your engine and other parts of your vehicle
wear in at heavier loads.

Keep in mind, too, that towing places higher demands and added loads on vehicle
components, so more frequent maintenance is called for. Your INFINITI Service &
Maintenance Guide provides the accelerated maintenance schedule for towing
purposes. Engine oil, filter, transmission oil, and possibly other fluids should be changed
more frequently when towing.

TIRE PRESSURE
When towing a trailer, increase the tow vehicle tire pressures to the recommended
cold specifications. You will find these figures in the vehicle owner’s manual and on the
tire pressure chart located within the vehicle. Trailer tire condition, size, load rating, and
inflation pressure must be in accordance with the trailer and tire manufacturer’s
specifications.

MEASURING VEHICLE WEIGHT
The key to safer, efficient towing has to do with weight. Your vehicle — SUV, or
crossover vehicle — is capable of carrying and towing only a certain amount of
weight. You must compare your vehicle’s tow weight ratings with the combined
weight of the vehicle, trailer, and their contents. This will help ensure that the total
weight does not exceed any of your vehicle’s tow weight ratings. There are four
weights to consider when towing:
 Gross Vehicle Weight- curb weight of vehicle plus the combined weight of
passengers and cargo
 Gross Axle Weight (Front and Rear)- maximum weight (load limit)that can be
specified for front or rear axle
 Gross Combined Weight- maximum total weight of vehicle, passengers, cargo,
and trailer
 Trailer Tongue Load- the weight exerted at the vehicle-trailer coupling point

These ratings are based upon normal highway driving and may be reduced if
operating in reduced-traction situations (for example, slippery boat ramps).

WARNING- Attempting to tow loads greater than the GVWR, GAWR, GCWR, and
the trailer tongue load specified could adversely affect vehicle handling, braking, and
performance. If you do, parts of your vehicle can break, and tire damage could
occur as a result of overloading which may not be covered by your vehicle warranty.
Overloading can also result in loss of control of your vehicle and which could cause a
serious accident, personal injury or death.

2019 INFINITI Towing Guide


22 At INFINITI, we back everything we build. So we are proud that every INFINITI is
protected by some of the best New Vehicle Limited Warranties, including 4-
year/60,000-mile (whichever comes first) Basic coverage. All 2018 models also feature
72 month/70,000-mile (whichever comes first) Powertrain coverage.*

For additional peace of mind, the Elite INFINITI Extended Protection Plan provides you
with quality long-term mechanical protection for 8 years/120,000 miles (measured from
in service date and zero miles, whichever comes first)”— long past your vehicle’s Basic
and Powertrain Limited Warranty. With the extra coverage, if a covered component
fails during the term of the plan, INFINITI pays… not you.** Plus, the Elite INFINITI
Extended Protection Plan includes extensive Roadside Assistance benefits and car
rental coverage.

All of this makes the Elite INFINITI Extended Protection Plan a truly comprehensive
package, offering INFINITI owners exceptional value and peace of mind.
Coverage is
available throughout the United States. Repair work will be done at authorized INFINITI
retailers by INFINITI-trained technicians utilizing Genuine INFINITI Parts.

For more information about the Elite INFINITI Extended Protection Plan, contact your
participating INFINITI retailer or call 1-800-662-6200.

The quality of Genuine INFINITI Parts and Accessories is backed by the integrity of a
Genuine INFINITI Replacement Parts and Accessories Limited Warranty. If purchased
within the Basic coverage period of 4 years/60,000 miles (whichever comes first),
Genuine INFINITI Parts and Accessories are covered by the remaining period of the
warranty. If the remaining period is less than 12 months/12,000 miles (or if the vehicle
warranty has expired), then Genuine INFINITI Parts and Accessories except for
replacement audio components are covered by their own 12-month/12,000-mile from
the date of installation or purchase (whichever comes first). See your INFINITI Warranty
Information Booklet or ask your INFINITI retailer for specific details.

CONCERN FOR YOUR SAFETY
INFINITI urges you to always use your seat belt whenever you drive. And please make
sure all passengers are buckled up. Keep in mind that air bags are a supplemental
restraint system and must always be used in conjunction with a seat belt.

In addition, a rear-facing child restraint must never be used in the front passenger seat
if the vehicle is equipped with a front passenger air bag. Children 12 and under should
ride in the rear seat properly secured in child restraints, booster seats, or seat belts,
according to their size. Please see your vehicle owner's manual for more details.

*
For complete warranty details, refer to the INFINITI Warranty Information Booklet or see your
nearest INFINITI retailer.
**A nominal deductible may apply. For details please refer to the Elite INFINITI Extended
Protection Plan Service Agreement or contact your INFINITI retailer.


PROTECTION

2019 INFINITI Towing Guide


23 By far the most important benefit of INFINITI luxury is the Total Ownership Experience.
®
Years before we ever built our first luxury car, we built this belief: Luxury is much more
than a collection of features on an automobile. It is a way of doing business based
upon building a lasting relationship. From the very moment you arrive at an INFINITI
retailer, we strive to exceed your expectations at every turn with our line of products
and our people. You will notice our commitment to your satisfaction in everything we
do, from the way we build our vehicles to the way we support them for years to come.
As an INFINITI driver you will enjoy a host of useful services like 24-hour Roadside
Assistance,* a Complimentary INFINITI Service Loan Car** and Trip Interruption
Benefits.* Your ownership experience will be a complete one, extending from our
showroom to our Web site and beyond.

ROADSIDE ASSISTANCE PROGRAM
4-year/unlimited-mileage* includes: Trip Interruption Benefits, 24-hour toll-free customer
assistance number, battery boost, lock-outs, flat tires, out-of-gas, accident towing.

SERVICE LOAN CAR PROGRAM
When you make an appointment and drop off your INFINITI vehicle for warranty repair
maintenance at participating retailers, a complimentary INFINITI Service Loan Car** will
be waiting. And before your INFINITI is returned to you, it will be hand-washed and
running smoothly.

COMMITMENT
To a superior product representing excellent value, presented in a unique environment.
To honor our guests and treat them with respect during the buying process. To give our
customers outstanding service throughout their ownership, so that they may enjoy an
ongoing relationship with knowledgeable people. To be completely committed to
ensuring total satisfaction for our customers.

OWNERSHIP ONLINE
Our goal is to provide owners with a premium quality vehicle and an outstanding
ownership experience that does not end when you drive away from the showroom. To
that end, we have created the “Ownership” section of the www.INFINITIUSA.com Web
site, which further reflects our commitment to serving INFINITI owners’ needs. There you
can find easily accessible maintenance schedules, warranty information, and articles
exclusively available to INFINITI owners.

*Roadside Assistance/Trip Interruption available during the first four years after initial new vehicle
delivery.
**Subject to availability. Available only during the 4-year/60,000-mile Basic coverage. The
customer must be 21 years of age or older with a valid U.S. driver’s license. The customer must
provide proof of primary insurance. Restrictions may apply.
THE TOTAL OWNERSHIP EXPERIENCE INFINITIUSA.com