radio INFINITI QX50 2021 Infiniti Connection

contact the device manufacturer re-
garding any possible effects before
using the system.
. The TCU (Telematics Control Unit)
antenna is installed inside the upper
central part of the instrument panel.
An occupant should not get any closer
to the antenna than specified by the
pacemaker manufacturer. The radio
waves from the TCU antenna may
adversely affect the operation of the
pacemaker while using the INFINITI
InTouch
TMServices.
INFO:
. INFINITI InTouch
TMServices features
are dependent upon subscription enroll-
ment and the telematics device being in
operative condition, cellular connectivity,
navigation map data and GPS satellite
signal reception. Terms and conditions of
the INFINITI InTouch
TMServices Sub-
scription Agreement apply.
. Enrollment is required in order to use
INFINITI InTouch
TMServices. The ser-
vices that can be received vary depend-
ing on the plan in which you are enrolled. .
All services are complimentary for the
trial period.
. After the trial period, use of the service
will no longer be complimentary.
. Laws in some jurisdictions may restrict
the use of “Text-to-Speech.” Check local
regulations before using this feature.
If equipped, your vehicle may include
INFINITI InTouch
TMconnected features
and services such as emergency SOS calling,
Automatic Collision Notification, Wi-Fi, Re-
mote Services, Navigation, Bluetooth® and
more.
INFINITI InTouch
TMServices may be up-
dated. The latest detailed information is
available on the following websites or from
the support line.
INFINITI InTouch
TMServices website:
www.infinitiusa.com/intouch (for U.S.)
www.infiniti.ca/intouch/en/ (for Cana-
da)
INFINITI InTouch
TMServices support
line:
1-855-444-7244
. Automatic Collision Notification (if so
equipped): The TCU (Telematics Control Unit) gen-
erates a signal automatically to the
INFINITI InTouch
TMServices Response
Center in the case of an accident severe
enough to trigger one of the vehicle’s air
bags. Upon the signal, a Response
Specialist receives the vehicle location
and customer information and notifies
the proper authorities in accordance with
established policies and procedures.
. Emergency Call (if so equipped):
The Emergency Call feature provides
emergency assistance by connecting to
a Response Specialist. In the event of an
emergency, push the in–vehicle E-Call
(SOS) button to use this feature. The
Response Specialist provides various
assistance depending on the situation.
For details of the E-Call (SOS) button
operation, refer to the vehicle Owner’s
Manual.
. Connection to Roadside Assistance (if
so equipped):
Roadside Assistance allows you to re-
ceive assistance from the Roadside Re-
sponse Specialist for a non–emergency
incident that requires a towing or third-
party response service. The service is
5. Information and vehicle settings
5-9

SiriusXM® TRAVEL LINK (if so
equipped)
This service provides real-time information
regarding current weather, fuel prices, park-
ing information, sports scores, movie times
and stock tickers.
It is necessary to subscribe to use the
SiriusXM® Travel Link information.
The SiriusXM® Travel Link is broadcast to
the vehicle by SiriusXM® Radio.
WARNING
SiriusXM® Travel Link information is not
a substitute for attentive driving.
Weather conditions change constantly
and emergency situations can arise with-
out warning. Relying only on SiriusXM®
Travel Link information could result in
serious personal injury.
VIEWING SiriusXM® TRAVEL
LINK
SiriusXM® Radio and SiriusXM® Travel Link
subscriptions are sold separately or as a
package, and are continuous until you call
SiriusXM® to cancel. See SiriusXM® Custo-
mer Agreement for complete terms at www.siriusxm.com (for U.S.) or www.siriusxm.ca
(for Canada). SiriusXM® Travel Link is
available in select markets.
For more information, refer to the Sir-
iusXM® website or call Listener Care.
SiriusXM® website:
For U.S.
www.siriusxm.com/travellink
For Canada
http://www.siriusxm.ca/siriusxm-traf-
fic-services/ (English)
http://www.siriusxm.ca/fr/services-
siriusxm-traffic/ (French)
Listener Care:
For U.S.
1-877-447-0011
For Canada
1-877-438-9677
INFO:
. If a subscription is not active for Sir-
iusXM® Travel Link, a message appears
on the display and information will not be
available. .
SiriusXM® Travel Link information (such
as Weather, Fuel, Parking, etc.) is avail-
able only for areas that the SiriusXM®
provides this information.
. Not all vehicles or devices are capable of
receiving all services offered by Sir-
iusXM®. Data displays and individual
product availability vary by vehicle hard-
ware. Current information and features
may not be available in all locations, or
on all receivers. SiriusXM® is not re-
sponsible for any errors or inaccuracies in
the data services or their use in the
vehicle.
USING SiriusXM® TRAVEL LINK
1. Push

VIEWING TRAFFIC INFORMA-
TION
Two types of traffic information are avail-
able on this system, SiriusXM TrafficTM
Information and Premium Traffic Informa-
tion.
To activate SiriusXM Traffic
TMInformation,
set [Use Premium Traffic] off.
To activate Premium Traffic Information, set
[Use Premium Traffic] on.
“Traffic information setting”
(page 6-44)
SiriusXM TRAFFICTM(if so
equipped)
SiriusXM TrafficTMinformation is a sub-
scription service offered by SiriusXM®
Radio.
This service provides real-time information
regarding traffic flow, accidents, road con-
struction and other incidents, where avail-
able.
SiriusXM Traffic
TMcombines information
from commercial and public traffic data
providers including government depart-
ments of transportation, police, emergency
services, road sensors, cameras and aircraft
reports. The traffic information is broadcast to the vehicle by the SiriusXM® satellites.
Available traffic information on the route
the driver selected is shown on the naviga-
tion screen so traffic conditions between
you and the destination are known. Three
types of real-time traffic information for
major roadways are shown on the naviga-
tion system:
* Unscheduled traffic data, for example,
accidents and disabled vehicles.
* Scheduled traffic data, for example, road
construction and road closures.
* Traffic flow information (rate of speed
data).
WARNING
SiriusXM TrafficTMinformation is not a
substitute for attentive driving. Traffic
conditions change constantly and emer-
gency situations can arise without warn-
ing. Relying only on SiriusXM Traffic
TM
information may lead to a collision and
could result in serious personal injury.
NOTE:
. Turn [Use Premium Traffic] off when
receiving SiriusXM Traffic
TMinforma-
tion.
“Traffic information setting”
(page 6-44)
. Flow information is provided only for
roads equipped with traffic sensors and
is not available in all markets covered by
the service. Flow data may not be
available on portions of a road that is
under construction.
. A SiriusXM Traffic
TMsubscription is
necessary to view Traffic Info.
Notes on SiriusXM TrafficTMinfor-
mation
. The SiriusXM TrafficTMinformation ser-
vice is not provided for some cities. In
addition, the cities for which the traffic
information service is provided may be
changed.
. In some cases, infrastructure problems
may prevent the complete display of the
traffic information. This is not a mal-
function.
6. Navigation (if so equipped)
6-41

6. Navigation (if so equipped)
.Depending on the traffic information, a
detour route may be slower than the
original route.
. SiriusXM® Radio and SiriusXM Traffic
TM
subscriptions are sold separately or as a
package, and are continuous until you
call SiriusXM® to cancel. See SiriusXM®
Customer Agreement for complete
terms at the SiriusXM® website.
SiriusXM® website:
For U.S.
www. siriusxm.com
For Canada
www.siriusxm.ca (English)
www.siriusxm.ca/fr (French)
. SiriusXM® Travel Link is available in
select markets. For more information,
refer to the SiriusXM® website or call
Listener Care.
SiriusXM® website:
For U.S.
www.siriusxm.com/infotainment
For Canada
http://www.siriusxm.ca/siriusxm-traf-
fic-services/ (English) http://www.siriusxm.ca/fr/services-
siriusxm-traffic/ (French)
Listener Care:
For U.S.
1-877-447-0011
For Canada
1-877-438-9677
. SiriusXM Traffic
TMis available in over
130 metropolitan markets. For the most
current list of markets covered, please
refer to the SiriusXM® website or call
Listener Care.
SiriusXM® website:
For U.S.
www.siriusxm.com/infotainment
For Canada
http://www.siriusxm.ca/siriusxm-traf-
fic-services/ (English)
http://www.siriusxm.ca/fr/services-
siriusxm-traffic/ (French)
Listener Care:
For U.S.
1-877-447-0011
For Canada
1-877-438-9677 .
Due to road maintenance, infrastructure
problems (e.g. malfunction of road sen-
sors, outage of central computer of
infrastructure) or natural disasters, there
are times when some or all traffic
information may not be available.
. Incident information is based on human
collection. Not all incidents that have
happened are collected and provided.
. Due to the coverage and quality of traffic
information and road conditions, it is not
always possible for the system to pro-
vide the shortest time route even when
traffic information is considered.
. Traffic information that is displayed may
differ from information from other media
(e.g., radio), as other media may use
different information sources.
PREMIUM TRAFFIC INFORMA-
TION
Real-time traffic information can also be
obtained from Premium Traffic information
with more street coverage using the TCU
(Telematics Control Unit) installed in your
vehicle.
The types of event displayed on the screen
are the same as SiriusXM Traffic
TMInforma-
6-42

6. Navigation (if so equipped)
GENERAL INFORMATION FOR
NAVIGATION SYSTEM
CURRENT VEHICLE LOCATION
Display of current vehicle location
This navigation system combines the data
obtained from the vehicle (by gyro sensor)
and from GPS (Global Positioning System)
satellites to calculate the current location of
the vehicle. This position is then displayed
throughout route guidance to a destination.
What is GPS (Global Positioning
System)?
GPS is a position detecting system that uses
satellites deployed by the U.S. government.
This navigation system receives radio signals
from three or more different satellites that
orbit 13,049 miles (21,000 km) above the
earth in space, and detect the position of the
vehicle by utilizing the principle of triangula-
tion.
Positioning adjustment:
When the system judges that the vehicle
position is not accurate based on vehicle
speed and gyro sensor data calculations, the
system will automatically adjust the position of the vehicle icon using GPS signals.
Receiving signals from GPS satellites:
The reception of GPS signals can be weak,
depending on the environment. Vehicles in
the following areas/environments may not
receive GPS signals.
* Inside tunnels or parking garages
*In areas with numerous tall buildings
*Under multi-layered highways
6-56

7. Voice recognition
— Not all POI main categories can beused for “Navigate to” searches with
voice command operations while all
registered categories can be recog-
nized as “Nearby” search.
. Street Address:
— Alphabet letters cannot be included when speaking a house number.
When a specified house number can-
not be found, a location representing
the address will be displayed.
— Speak in a natural conversational speed without pausing between
words for better recognition.
— When the system recognizes the com- mand incorrectly, correct the search
conditions using commands such as
“Change State”, “Change City”,
“Change Street” or “Change House
Number”.
For audio command operation:
. Music files of Bluetooth® audio cannot
be selected by voice recognition opera-
tion. However, audio source can be
switched to Bluetooth® audio using
voice commands. .
The Voice Recognition System may not
function when the song information is
too long (artist names, album titles, song
titles and play lists, etc.).
. The SiriusXM® function will not operate
without a subscription to SiriusXM®
Radio.
. When playing USB files with the Voice
Recognition System, do not pronounce
the extension attached to the file name
(such as “.mp3”).
. Song titles registered in ID3 tags cannot
be pronounced for voice recognition
operation.
. Some audio command may not be re-
cognized when an Android phone is
connected and used as a USB audio
device player.
For information command operation:
. A SiriusXM® Travel Link (if so equipped)
or SiriusXM Traffic
TM(if so equipped)
subscription is necessary to receive Sir-
iusXM® information services.
“SiriusXM® Travel Link”
(page 5-15) .
The TomTom Weather information can-
not be operated with the voice recogni-
tion operation.
How to see voice command screen
1. Push <>to display the first screen of
the voice command list.
2. Speak a command or select an item on the voice command list. The Second
screen is displayed.
3. Speak a command or select an item on the voice command list. The command is
executed or the next screen for further
command is displayed.
4. Follow the prompts to complete the commands.
Voice command screens:
7-4

7. Voice recognition
1. Push<>on the steering wheel.
2. Wait for the indicator to change to
.
Speak “Phone”.
Example
3. Speak “Dial ”.
Example
4. The phone number recognized by the system is displayed on the screen. If the
number is correct, say “Dial”.
5. The system will make a phone call to the spoken phone number. Example 2 — Setting home as a destination
(if so equipped):
1. Push <
>on the steering wheel.
2. Wait for the indicator change to
.
Speak “Navigation”.
3. Speak “Go Home”. The navigation sys- tem will set home as a destination.
INFO:
. Location of home must be registered to
the Address Book prior to using this
command.
. The step of speaking “Navigation” can be
omitted.
Example 3 — Tuning station of FM:
1. Push <
>on the steering wheel. 2. Wait for the indicator to change to
.
Speak “Audio”.
3. Speak “Tune FM ”. The system will tune to the FM radio station and the
audio screen will be displayed.
7-6

8 Troubleshooting guide
Customer assistance ........................................................ 8-2
System unit ........................................................................\
. 8-3Liquid crystal display .................................................. 8-3
Wi-Fi connection (if so equipped) ................................ 8-4 Wi-Fi hotspot (if so equipped) ................................ 8-5
Audio system ..................................................................... 8-6 HD Radio technology ................................................. 8-6
Compact Disc (CD) player ........................................ 8-8
iPod® player .............................................................. 8-10
USB memory device ................................................. 8-12
Bluetooth® audio ...................................................... 8-13
Bluetooth® Hands-Free Phone System .................. 8-15 INFINITI InTouchTMServices (if so equipped) ....... 8-19
Apple CarPlay® ............................................................. 8-20
Android Auto ................................................................... 8-21
Siri® Eyes Free ............................................................... 8-23
Navigation (if so equipped) ........................................ 8-24 Basic operations ..................................................... 8-24
Vehicle icon ............................................................... 8-25
Route calculation and visual guidance .............. 8-27
Voice guidance ......................................................... 8-29
Traffic information ................................................ 8-30
Voice recognition ........................................................... 8-31

SYSTEM UNIT
LIQUID CRYSTAL DISPLAY
Symptom Possible cause Possible solution
The screen is too dark. The cabin temperature is too low.Wait until the cabin temperature becomes
moderate.
Screen brightness is set to the maximum dark-
ness. Adjust the brightness setting of the screen.
“Display Settings” (page 2-34)
The screen is too bright. Screen brightness is set to the maximum brightness.Adjust the brightness setting of the screen.
“Display Settings” (page 2-34)
A small black spot or a small bright spot appears
on the screen. This is a typical phenomenon for liquid crystal
displays.This is not a malfunction.
A dot or stripe pattern appears on the screen. Electromagnetic waves that are generated from neon billboards, high voltage electric power
cables, ham radios or other radio devices
equipped to other vehicles may adversely affect
the screen.This is not a malfunction.
Image lag appears on the screen. This is a typical phenomenon for liquid crystal displays.This is not a malfunction.
Image motion displayed on the screen is slow. The cabin temperature is less than 50°F (10°C). Wait until the cabin temperature rises to within 50°F (10°C) and 122°F (50°C).
When looking at the screen from an angle, the
screen lightens or darkens. This is a typical phenomenon for liquid crystal
displays.Adjust the brightness setting of the screen.
“Display Settings” (page 2-34)
The screen turns black or blue, or a system error
message is displayed.
The symptoms are not recovered after restart-
ing the system. A system malfunction has occurred. It is recommended that you contact an INFINITI
retailer for an inspection.
8. Troubleshooting guide
8-3

8. Troubleshooting guide
AUDIO SYSTEM
HD RADIO TECHNOLOGY
Sound
Symptom Possible cause Possible solution
Delay in digital audio on HD Radio broadcasts. The radio acquires an analog station first and blends to an digital signal.This is not a malfunction.
Audio skips, stutters, or echoes. The radio station has not properly aligned the
digital and analog audio. Verify correct operation on another station.
Report any station with poor performance.
Volume changing up/down. The radio station has not properly aligned digital
and analog audio level. Verify correct operation on another station and
check www.hdradio.com for stations in the area.
Report any station with poor performance.
Sound fading in and out. The transition between analog and digital is
taking place (blending). Verify transition performance on several sta-
tions in the area. Report any stations with poor
alignment.
Excessive blending (Transition between analog
and digital). The vehicle is located near the edge of the digital
coverage area.Refer to www.hdradio.com to verify radio
stations in your coverage area.
Digital audio not better than analog audio. Audio processing on the digital audio at a station can potentially decrease the digital audio
sound quality.Verify correct operation on another station.
Report any station with poor performance.
8-6